Nortel Modular Ics 6.0 Installer Guide

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The diagram below shows how TAT reduces the line 
requirements. The solid line shows Telephone A calling 
Telephone B and being transferred over an additional PRI line 
to Telephone C. With TAT active, the same call is transferred 
to Telephone C over the same PRI line.
Call paths with and without TAT
MCDN voice mail/auto attendant call features
Besides the general MCDN features described in MCDN trunk 
call features on...

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To all Norstar systems on the private network, the 
centralized voice mail system is viewed as an external 
call by each system, even though the dialing plan 
configurations makes it seem like callers are making 
local calls.
Camp-on
A call received by the Meridian attendant can be assigned to a 
telephone anywhere in the MCDN network, when the 
following situations are valid:
the target telephone rings busy when the...

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Camping a call on a network telephone
Break-in
The Meridian attendant can break into an on-going call from a 
telephone in the Norstar system, if these situations are valid:
Target Norstar telephone is busy but still has a free 
intercom or line key.
DND busy is turned on, although the attendant can 
override a busy signal, if it is turned off, by pressing the 
BKI key.
Prime set also should be busy, with no free key,...

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The diagram below demonstrates the call path for a Meridian 
attendant to break into a call between telephones in the Norstar 
system.
Breaking into a Norstar call path
Break-in can be accomplished using two methods:
Pre-dial BKI:
1. Attendant presses BKI button on telephone.
2. Attendant dials the destination number.
3. On receiving a busy signal, the Attendant presses BKI 
again.
The attendant is given access to the...

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You can set a level of priority that will determine if a telephone 
will allow an attendant to break in. This is referred to as setting 
the Intrusion level. 
How the intrusion hierarchy works:
Break-in allowed if Attendant telephone is High and caller 
telephone is Medium. 
Break-in is not allowed if Attendant telephone is Medium 
and caller telephone is high.
Set the Intrusion level for each telephone under...

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Central voice mail and Auto Attendant with Norstar
You can use Norstar voice mail (NVM) and Auto Attendant 
running on a Norstar Application module (NAM) platform as 
the central voice mail/auto attendant node for your MCDN 
network. However, this configuration does not allow 
centralized camp-on or break-in, since these are Meridian-
voice-mail-based features. 
Using NVM requires that all nodes on the network are set up...

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Local system
To set up the local system, you need to assign a target line to 
the DN for the voice mail system, then enter that DN into the 
target line record.
1. After you enter your password, at the Terminals&Sets 
prompt, press ≠. 
The prompt displays: Show set: 
2. Enter the DN number for the voice mail system.
3. Press ≠. The prompt displays Line access.
4. Press ≠. The prompt displays Line assignment.
5. Enter the...

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Remote system
On the nodes that are not directly connected to the central 
voice mail system, you need to use the Telco Features 
headings to identify the route to the voice mail system.
1. After you enter your password, press ‘ until the 
prompt displays Telco Features: 
2. Press ≠. The prompt displays VMsg Center 
tel#s.
3. Press ≠. The prompt displays VMsg Center 1.
4. Press ≠. The prompt displays Use:.
5. Press CHANGE...

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10. Press ‘ until the prompt displays Extl VMsg 
set.
11. Press CHANGE
 to select Y (yes). 
Set Telco features for the target line
1. Press “ until you reach the top level, then press 
‘ until the prompt displays Lines.
2. Press ≠. The prompt displays: Show line: 
3. Enter the target line number for the voice mail system.
4. Press ≠. The prompt displays: Trunk/line 
data: 
5. Press ‘ until the prompt displays Telco...

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Note:  Meridian mail and Norstar voice mail can co-exist on 
the same Meridian, however, users can only be 
configured for one of the systems.
Configuring Centralized Auto Attendant (CAA)
System configuration for centralized Auto Attendant depends 
on where the NAM is connected. The system with the NAM is 
configured using the CAA DN and a target line. The systems 
that are remote to the NAM are configured through the...