Home > Nortel > Communications System > Nortel Compact Ics 4.2 System Coordinator Guide

Nortel Compact Ics 4.2 System Coordinator Guide

Here you can view all the pages of manual Nortel Compact Ics 4.2 System Coordinator Guide. The Nortel manuals for Communications System are available online for free. You can easily download all the documents as PDF.

Page 91

P0941543 01 Compact ICS 4.2 System Coordinator Guide
Handling many calls at once
UsingHold

 
 	
	  
   	³
;	  
  
 
  

 	 
  		
	  	


	 
 	 	 	
 
 	 		 	 
  
 		 		
	
1 	 2*(33 
 *(33		
	
³		 			 
 	I 
	

	 
	 
 
 		 		
	 

 			  
 
	 
 

 
	 		
	
Retrieving a held call

 
 
	
 
  
 
 ...

Page 92

92/ Handling many calls at once
Compact ICS 4.2 System Coordinator Guide P0941543 01
Listening on hold
- 
 	 		  
 
 
 
   	 	  	 
 

 	 
	 	
 
 	
( &	
³
8   	 	
0 &	 	 	 
 
 	
 
  	

 
 	 
	  
 	 
 
6
 	,	 
	 
 
7
) ;	 	 	
  
 		 # 
 	 
 	 	 

 
 		
	 	#	 ? 	 	  #
Holding a...

Page 93

Handling many calls at once /93
P0941543 01 Compact ICS 4.2 System Coordinator Guide
- 
 	 
	  
	 
   
		
	 
 
 


	
	 
   	 	 
  	
²¡âÚ
. J	 	 
	,	 
 	
	 

# 
	
 		 
 

Page 94

P0941543 01 Compact ICS 4.2 System Coordinator Guide
Transferring calls
Using the transfer feature
²àâ
	 
 
 
	
  
 
  		
	  
 
 	
 	 
 	
# 
	,	 


Transferring a call
( &	²àâ
8 . 	 	
  

 
  
 	 	

0 - 
  
 # 
 	 	
 

 
 		 	 

 
 	 
 	  	# 
 	 	
	

		
) ;	 
 	 	 
 
		 	 	 	
¨...

Page 95

Transferring calls /95
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Transferring external calls
-  	,	 
  		 
   		
	 
 
 		 	
 	  	 
 

    	 		
	 
 

  		  	 
	  	 		
	    

 
 
	 		
;	 	  	,	 
 
  	,	 	 	 	,	 

 
 	  
 	  	  
 
 
  
	

...

Page 96

96/ Transferring calls
Compact ICS 4.2 System Coordinator Guide P0941543 01
The person to whom youtried to transfer a call did
not answer. PressCALLBACK
or the flashing line button
to reconnect to the call. On the M7100 telephone,
lift the handset.
The person to whom youtried to transfer a call has
Do Not Disturb active on their telephone. PressJOIN
to transfer the call anyway. PressRETRYto transfer the
call to someone else. PressCANCL
or the flashing line
button to reconnect to the call (on the M7100...

Page 97

Transferring calls /97
P0941543 01 Compact ICS 4.2 System Coordinator Guide
Using Camp-on
²¡Û

 
 	 	,	 
 
 
			
	 		    	
	  
( &	
²¡Û
8 ! 	 	 
 			
	 
 

 	 
 

.	 
 	 
  	 
 
 	 	
	 		
	  
	 
	 - 		  
 	 
 	 
 	
		  		 
 	
  	 . 
	
4
 
 		
	 
	 
 
	
	 
   	...

Page 98

98/ Transferring calls
Compact ICS 4.2 System Coordinator Guide P0941543 01
Parking a call
²àÝ

 
 	  
 
   
 	 			 
  		
	 

 	
( &	
²àÝ
8 =	 	 &	 		 6
²ßâ7 
 	PAGE
 

	
	 		 
	 	  
 		
	
Retrieving a parked call
( 		
  	 	 61 	 2*(33 
 *(33 		
	 
#  	
	7
8 ! 	 . &# 		 
	
Using Call Park
;	 
 #  
 	 	  
	 
...

Page 99

Transferring calls /99
P0941543 01 Compact ICS 4.2 System Coordinator Guide
	 	 
 	 
  	 . &# 	 ,

	  3D 
	 
  		
	 
 	
	 
	
	 
 	 	   

		 6557

 	 
 

	 	
	 				 

 	 .
&# 	,  	 	 	
	 #	 
 	 		 
 	 

		
	 4,	 
 #	 
 
	  	 
	 	 	
		 
 
 		
	
. &#...

Page 100

100/ Transferring calls
Compact ICS 4.2 System Coordinator Guide P0941543 01
Using Callback
;	  
 	
  
 
 	 		 
 
	 		
	 	  	


 	 
 
#	 	   		 - 
 
	 	 	 

  	 	 
 	 	 	 	
  
# 
 

.
# 			  	 
  2
 


 	  	 	 
	 	  		, 
	 


 		  	 		
	 



 	 	
  
  
 
 	
	 
 
	...
Start reading Nortel Compact Ics 4.2 System Coordinator Guide

Related Manuals for Nortel Compact Ics 4.2 System Coordinator Guide

All Nortel manuals