Nortel Call Pilot Instructions Manual
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Chapter 5 Greetings 31 CallPilot Reference Guide 5If you choose the Alternate mailbox greeting, you are asked whether the mailbox can accept messages. Press CHNG or ⁄ to toggle from yes to no or press OK or £ to accept. 6Press ® to end the session. Note: If you choose a greeting that is not yet recorded, you are transferred back to the Greeting Options menu to record the greeting. Accept msgs:Y CHNG OK
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32 Chapter 5 Greetings P0919417 03 Recording a Personalized mailbox greeting If your company subscribes to a CLID service, you can record a Personalized mailbox greeting. For more information about CLID, ask your System Administrator. A Personalized mailbox greeting plays only for a person calling from the telephone number that you designate. For the Personalized mailbox greeting to play, the telephone number you enter must match the caller’s phone number exactly. You can record up to three...
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Chapter 5 Greetings 33 CallPilot Reference Guide Deleting a Personalized mailbox greeting If you no longer need a Personalized mailbox greeting, you can delete it. To delete a Personalized mailbox greeting 8At the tone, record the greeting and press OK or £ to end the recording. 9Press OK or £ to accept the recording or press PLAY or ⁄ to listen to the greeting or press RETRY or ¤ to rerecord the greeting. 10Press ® to end the session. 1Press ≤·°⁄. Follow the voice prompts or the display button...
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34 Chapter 5 Greetings P0919417 03
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35 CallPilot Reference Guide Chapter 6 Accessing your messages This chapter describes how to access your messages and explains: Receiving calls Never Full mailbox feature Playing your messages Retrieving erased messages Screening your calls Interrupting a caller Receiving calls CallPilot can be used by outside callers and other mailbox owners in your company. When you are away from the office, you can use CallPilot with any tone dial telephone. When you are at the office, you can use CallPilot...
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36 Chapter 6 Accessing your messages P0919417 03 Playing your messages Use the procedure for playing your messages that corresponds to the interface you use: “To play your messages - Norstar Voice Mail ” on page 36 “To play your messages - CallPilot” on page 38 To play your messages - Norstar Voice Mail Use this procedure if you use the Norstar Voice Mail interface. The table “Playing your messages - Norstar Voice Mail” shows the message options available to you during and after playing...
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Chapter 6 Accessing your messages 37 CallPilot Reference Guide Notes: 1Because your mailbox has limited message storage space, delete any messages you no longer need. After a certain time period, your saved messages are erased automatically. Ask your System Administrator about this. 2You can retrieve a deleted message only if you have not quit the session in which you deleted it. For information about retrieving deleted messages refer to “Retrieving erased messages” on page 40”. Forward‹ or >...
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38 Chapter 6 Accessing your messages P0919417 03 3Applies only if the Reply feature is enabled. 4You can reply to an outside caller by dialing them back if your company subscribes to Caller ID (CLID) service. For further information about replying to an outside caller refer to “Replying to an external caller” on page 56. To play your messages - CallPilot The table “Playing your messages - CallPilot” shows the message options that are available to you during and after playing messages.1Press...
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Chapter 6 Accessing your messages 39 CallPilot Reference Guide Forward Message‡‹✔Forwards the message to one or more mailboxes. You can record an introduction to the forwarded message. Reply All ‡›✔Replies to a message and all other recipients of the message. (Refer to Note 3 on page 38.) Delete ‡fl✔Deletes the current message. Deleted messages remain in your mailbox until the session ends. (Refer to Notes1 and 2 on page 38.) Playing your messages - CallPilot Option ButtonAvailable during and...
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40 Chapter 6 Accessing your messages P0919417 03 Retrieving erased messages You can retrieve an erased message if you are still in the CallPilot session. An erased message remains in your mailbox until you end the current CallPilot session. After you play your messages and exit CallPilot, any messages that you do not erase are saved. Since message storage space is limited, we recommend that you erase messages that you no longer need. To retrieve an erased message - Norstar Voice Mail After you...