Nortel Bcm 2 0 Unified Messaging Instructions Manual

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© 2000 Nortel Networks
P0911955 Issue 02
Enterprise Edge 2.0 Unified Messaging
Quick Reference Guide 

P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
Welcome to Enterprise Edge Unified
Messaging
About unified messaging
Unified messaging gives you access to voice messages from your personal computer. You
can manage all your voice, fax and e-mail messages from one graphical interface. You can
also access your mailbox from your telephone at any time.
With unified messaging you can send and receive messages that include any combination
of voice, fax and text. You can use unified...

4Logging on
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
Logging on
Use your voicemail password to log on to unified messaging.
Remote log on
You can log on to unified messaging from another computer, such as a laptop computer, if
the laptop computer has unified messaging installed and configured in the same way as
your office computer. You can work offline and use a dial-up connection to reach the
server.To log on from your PC
1. On your desktop, double-click the...

Changing your Enterprise Edge password5
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
Changing your Enterprise Edge password
You can change your voicemail password from unified messaging.
To change your voicemail
password from Microsoft Exchange
or Microsoft Outlook
1. On the Outlook window, clickTools
and then clickmailbox manager.
The Mailbox Manager dialog box
appears.
2. Click thePasswordtab.
3. In theCurrent Passwordbox, type
your current password.
4. In theNew...

6Unified Messaging for Microsoft Exchange and Outlook
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
Unified Messaging for Microsoft Exchange
and Outlook
When you open Microsoft Exchange or Microsoft Outlook, display your unified messaging
messages by clicking the Inbox icon under the Voicemail Folders icon. From the Inbox you
can move, copy and delete messages, and create new messages.
Subject
shows the
sender
and if the
message
is voice,
fax or
text. To o p e n a m e s s...

Reviewing your messages7
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
Reviewing your messages
To play unified messaging voice messages from your computer, your computer must have
a sound card and speakers.
Message notification
When you have a new message the mailbox icon onyour Windows taskbar displays an
exclamation mark.
After you play your message, the exclamation mark disappears.
The unified messaging playerTo play a voice message
1. Double-click the voice message...

8Reviewing your messages
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
To view a fax message
To view faxes in unified messaging, you must have Imaging for Windows installed on your
PC. Your system must have the voicemail FAX option installed for you to use any of the
fax options. Ask your System Administrator to install this option.
While you view a fax, you can enlarge or reduce the image, rotate it, move it, copy it or
print it.
To view a fax message
1. Double-click the...

Creating messages9
P0911955 Issue 02 Enterprise Edge 2.0 Unified Messaging Quick Reference Guide
Creating messages
You can create a message that is any combination of voice, fax or text. Your message can
be a new message, a reply to a received message or an introduction to a forwarded message.
Before you send your message, you can add attachments and options.
Create a voice message by opening a unified messaging new mail message and recording
a message from your microphone. You can send the message or...

10Creating messages
Enterprise Edge 2.0 Unified Messaging Quick Reference Guide P0911955 Issue 02
To save a voice message
You can record a voice message and save it as a file to use later.
1. In an unified messaging message, record a message.
2. On theFilemenu, clickSave As.
The Save As dialog box appears.
3. In theFile namebox type a name for the file and in theSave as typelist box
select .rtf.
4. Select a folder to keep the file in and then click theSavebutton.