Nitsuko Nvm-2 Voice Mail With Automated Attendant Set Up Guide

							 
     Getting NVM-2 Up and Running 
  Issue 1-0 Getting NVM-2 Up and Running  u
u  17
STEP 10
Try Out the
Auto Attendant
Call in on one of your outside lines and wait for the
Automated Attendant to answer.
The Automated Attendant will say the following main greeting, which is called an
Instruction Menu: Thank you for calling.  If you are calling from a Touch Tone
phone please dial the extension number you wish to reach or dial 0 (zero) for
assistance.  If you are calling from a Rotary Dial phone, please stay on the line
for assistance.
The Automated Attendant allows callers to select from a dialing menu.
To change the dialing menu, see the Programming Guide. For now, leave the
dialing menu alone and go on to step 11.
STEP 11
Re-record the
Main Greeting
(Instruction
Menu)
You may want to change the Main Greeting (Instruction Menu)
before doing any other Auto Attendant programming.
By default, you can have two main greetings (Instruction Menus) --- one for each
of the time periods listed below:
· 
Monday to Friday, starting at 9:00 AM.  This is for typical workweek days.
· 
Monday to Friday, starting at 5:00 PM.   This is for typical business off-
hours.
 
 Suggestions for the Instruction Menu:
· 
If NVM-2 is in your business, it is common to say Thank you for calling
XYZ Company.  Please dial...
· 
When it comes to recording the dialing options, use the default menu
(explained in the beginning of this guide) as an example.  You may want to
add the instructions for leaving a Quick Message (press the * key and dial the
extension number).
To change the Instruction Menus from the System Administrator (which is
the lowest numbered extension):
1. From your Portrait extension:  Press SPK, dial ICM, dial NVM-2 Direct
Lo
g-On Number (98) (or press Mailbox Logon key).
From 
your 124i extension:  Press Voice Mail key. (Or, press CALL key, dial
*8.  On Sin
gle Lines, dial *8).
From 
your VS/DS01:  Press Intercom key, press MSG key.  On Single Lines,
dial *6.
2. Wait for the voice prompt, You have no messages.  To record and send a
Message, press RS
.  For a help message, press 0.  Ready.
3. Dial SA for System Administrator Menu.
4. Dial I for Instruction Menu:  Follow the voice prompts.  When NVM-2 asks
you to enter the mailbox number for the Instruction Menu, do the following:
-   To chan
ge the workday Instruction Menu, enter 802.
-   To chan
ge the off-hours Instruction Menu, enter 803.
5. When done, follow the voice prompts for exiting the System Administrator
Menu.
To set up different time periods (schedules) for the main greetings, see the
Programming Guide. 
						

							 
     Getting NVM-2 Up and Running 
  Issue 1-0 Getting NVM-2 Up and Running  u
u  18
STEP 12
Customize 3
Basic
Subscriber
Mailbox
Features
They are:  Mailbox Greeting, Mailbox Security Code, and
Mailbox Name.  Subscribers do this from their own mailbox.
· 
The typical recorded Mailbox Greeting is Hello.  This is John.  I can’t
answer the phone right now...
  One special note about the greeting:  By
default, Automated Attendant callers can dial 0 (zero) during or after the
greeting to transfer to the lowest numbered extension as well as enter an
extension number.  Subscribers can include this information in their
greetings.
· 
The Mailbox Security Code is a lock for the Subscriber Mailbox.  The code
can be up to 6 digits long.  No one can log onto the mailbox without entering
the code.
· 
A recorded Mailbox Name will play in voice prompts instead of the
corresponding extension or mailbox number.  In other words, NVM-2 will
say John does not answer 
instead of Extension XX(X) does not answer
.
See the User’s Guide for instructions. 
						

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