Nitsuko Nvm-2 Voice Mail With Automated Attendant Set Up Guide

NVM-2
Voice Mail
with Automated Attendant
Set Up Guide
Part No. 17690SET02
Issue 1-0, December 1997 (2412)
4 FOREST PARKWAY, SHELTON, CONNECTICUT  06484 TEL:  203-926-5400  FAX:  203-929-0535 

This manual has been developed by Nitsuko America.  It is intended for the use of its customers and service
personnel, and should be read in its entirety before attempting to install or program the system.  Any comments or
suggestions for improving this manual would be appreciated.  Forward your remarks to:
Nitsuko America, Telecom Division
4 Forest Parkway
Shelton, CT 06484
Attention:  Manager, Technical Publications
Nothing contained in this manual shall be deemed to be, and this manual does not...

    Table of Contents
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Introducing NVM-2
Welcome to NVM-2 .......................................................................................................1
Default Voice Mail Setup ...............................................................................................2
Default Automated Attendant Answering.......................................................................2
Default Automated Attendant Dialing...

    Table of Contents
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    Introducing NVM-2
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Welcome to
NVM-2
 Voice Mail &
Automated
Attendant
for Your
Phone
System
The NVM-2 Automated Attendant:
· 
Answers your incoming calls with a recorded main greeting (also called an
Instruction Menu).  It typically begins with the phrase Thank you for calling XYZ
company
 followed by a list of dialing options.  You can customize this main greeting
anytime you wish.  Or, you can use the default.
 
· 
Lets outside callers press digits on their Touch...

    Introducing NVM-2
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Default
Voice Mail
Setup
 
· 
The default numbering of Subscriber Mailboxes that NVM-2 provides depends on
the phone system (Portrait, VS, DS01 or 124i) that you install.  However, the default
database for all three phone systems provides 23 Subscriber Mailboxes and reserves
one extension number for connecting a FAX machine. You can change the number
assigned to the FAX machine or convert it to a Subscriber Mailbox if you don’t have
a FAX....

    Introducing NVM-2
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· 
Press # and a Subscriber Mailbox Number to log onto that mailbox and listen to the
messages and/or use other Voice Mail features (this cannot be changed).
 
 Note:
  (1) The actions for Keys 4-8 are undefined in the Portrait.  In the VS, DS01
            and the 124i, the action for Keys 1-2 and 4-8 are undefined.
   (2) There is also a “Time-out” function.  The Time-out function determines
what the Automated Attendant does with a call if...

 
     Getting NVM-2 Up and Running 
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STEP 1
Check
Equipment
 
 
 System Equipment Requirements:
· 
Be sure you have the correct phone system equipment.  See your phone system
installation manual for details.
· 
For each NVM-2 port, you will need an analog station port from the phone system.
For the Portrait, the analog station ports are provided through the Portrait Voice
Mail Interface Unit (P/N 82440).  Each Voice Mail Interface Unit supports two
Voice...

 
     Getting NVM-2 Up and Running 
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 Figure 1:  NVM-2 Cabinet (Back Panel)
 
 
 
 
 
Figure 2:  NVM-2 Cabinet (Front Panel) 

 
     Getting NVM-2 Up and Running 
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STEP 2
Observe
Safety
Precautions
  
 Phone System Safety Precautions:
 See the Phone System Installation Manual
 
 NVM-2 Safety Precautions:
· 
Do not expose this product to rain or any type of moisture.
· 
Do not locate the unit near heating appliances.
· 
Do not expose the operating unit to direct sunlight.
· 
Locate the unit away from devices that generate electrical noise like
fluorescent lamps and motors.
·...