Netgear Wndr3400v3 N600 Wireless Dual Band Router User Manual

Advanced Settings 91
 N600 Wireless Dual Band Router WNDR3400v3
To turn on Universal Plug and Play:
1. 
Select  Advanced > 
 Advanced Setup > UPnP. The UPnP screen displays. 
2. The available settings and information in this screen are:
Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. 
The default setting for UPnP is disabled. If this check box is not selec\
ted, the router does  not allow any device to automatically control the resources, such as por\
t forwarding...

Advanced Settings 92
N600 Wireless Dual Band Router WNDR3400v3 
IPv6
You can use this feature to set up an IPv6 Internet connection type if NE\
TGEAR genie does 
not detect it automatically.
To set up an IPv6 Internet connection type:
1.  Select  Advanced > 
 Advanced Setup > IPv6 to display the following screen:
2. Select the IPv6 connection type from the list of Internet connection typ\
es. Your Internet 
service provider (ISP) can provide this information.
• If your ISP did not provide details, you...

Advanced Settings 93
 N600 Wireless Dual Band Router WNDR3400v3
To monitor Internet traffic:
1. 
Click  Advanced > 
 Advanced Setup > Traffic Meter  to display the following screen:
Scroll to 
view more 
settings
2. To enable the traffic meter, select the Enable Traffic Meter check box.
3.  If you would like to record and restrict the volume of Internet traf
 fic, select the Traffic 
volume control  by radio button. You can select one of the following options for controlling 
the traffic volume:
• No...

94
9
9.   Troubleshooting
This chapter provides information to help you diagnose and solve problems you might have with 
your router. If you do not find the solution here, visit the NETGEAR support site at 
http://support.netgear.com for product and contact information.
This chapter contains the following sections:
•Quick Tips 
•Troubleshoot with the LEDs 
•Cannot Log In to the Router 
•Cannot Access the Internet 
•Changes Not Saved 
•Incorrect Date or Time 
•Wireless Connectivity 
•Restore the Factory...

Troubleshooting 
95  N600 Wireless Dual Band Router WNDR3400v3
Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
Be sure to restart your network in this sequence:
1. Turn off and unplug the modem. 
2. Turn off the router and computers.
3. Plug in the modem and turn it on. Wait 2 minutes.
4. Turn on the router and wait 2 minutes.
5. Turn on the computers.
Check Ethernet Cable Connections
Make sure that the Ethernet cables are securely plugged...

Troubleshooting 96
N600 Wireless Dual Band Router WNDR3400v3 
Troubleshoot with the LEDs
After you turn on power to the router, the following sequence of events \
should occur:
1.  When power is first applied, verify that the Power/T
 est LED  is lit.
2.  V
erify that the Power/Test LED turns amber within a few seconds, indicating that the self-test \
is running.
3.  After approximately 30 seconds, verify:
• The Power/T
 est LED is solid green.
• The Internet LED is lit.
• A numbered Ethernet port LED...

Troubleshooting 
97  N600 Wireless Dual Band Router WNDR3400v3
If all LEDs are still lit 1 minute after power-up:
•Cycle the power to see if the router recovers.
•Press and hold the Restore Factory Settings button to return the router to its factory 
settings. See 
Factory Settings on page 106.
If the error persists, you might have a hardware problem and should contact technical 
support at 
www.netgear.com/support.
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet...

Troubleshooting 
98 N600 Wireless Dual Band Router WNDR3400v3 
•If you are using an Ethernet-connected computer, check the Ethernet connection 
between the computer and the router as described in the previous section.
•Make sure that your computer’s IP address is on the same subnet as the router. If you are 
using the recommended addressing scheme, your computer’s address should be in the 
range of 192.168.1.2 to 192.168.1.254. 
•If your computer’s IP address is shown as 169.254.x.x, recent versions of...

Troubleshooting 
99  N600 Wireless Dual Band Router WNDR3400v3
If your router cannot obtain an IP address from the ISP, you might need to force your cable or 
DSL modem to recognize your new router by restarting your network, as described in 
Sequence to Restart Your Network on page 95.
If your router is still unable to obtain an IP address from the ISP, the problem might be one of 
the following:
•Your Internet service provider (ISP) might require a login program. 
Ask your ISP whether they require PPP...

Troubleshooting 
100 N600 Wireless Dual Band Router WNDR3400v3 
2. Select Administration > Router Status.
3. Click Connection Status. If all of the steps indicate OK, your PPPoE connection is up 
and working.
If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The 
router continues to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name, 
user name, or password. There might also be a provisioning...