Netgear Router WGR614 User Manual

							Reference Manual for Cable/DSL Wireless Router WGR614 
Advanced Configuration 6-9
 
For most applications, the default DHCP and TCP/IP settings of the router are satisfactory. See “IP 
Configuration by DHCP” on page B-10 for an explanation of DHCP and information about how to 
assign IP addresses for your network. 
If another device on your network will be the DHCP server, or if you will manually configure the 
network settings of all of your computers, clear the ‘Use router as DHCP server’ check box. 
Otherwise, leave it checked. 
Specify the pool of IP addresses to be assigned by setting the Starting IP Address and Ending IP 
Address. These addresses should be part of the same IP address subnet as the router’s LAN IP 
address. Using the default addressing scheme, you should define a range between 192.168.0.2 and 
192.168.0.253, although you may wish to save part of the range for devices with fixed addresses.
The router will deliver the following parameters to any LAN device that requests DHCP:
• An IP Address from the range you have defined
• Subnet Mask
• Gateway IP Address (the router’s LAN IP address)
• Primary DNS Server (if you entered a Primary DNS address in the Basic Settings menu; 
otherwise, the router’s LAN IP address)
• Secondary DNS Server (if you entered a Secondary DNS address in the Basic Settings menu
Using Address Reservation
When you specify a reserved IP address for a PC on the LAN, that PC will always receive the 
same IP address each time it access the router’s DHCP server. Reserved IP addresses should be 
assigned to servers that require permanent IP settings. 
To reserve an IP address: 
1.Click the Add button. 
2.In the IP Address box, type the IP address to assign to the PC or server. 
(choose an IP address from the router’s LAN subnet, such as 192.168.0.X) 
3.Type the MAC Address of the PC or server.  
(Tip: If the PC is already present on your network, you can copy its MAC address from the 
Attached Devices menu and paste it here.) 
4.Click Apply to enter the reserved address into the table.  
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
6-10 Advanced Configuration
 
Note: The reserved address will not be assigned until the next time the PC contacts the routers 
DHCP server. Reboot the PC or access its IP configuration and force a DHCP release and renew. 
To edit or delete a reserved address entry: 
1.Click the button next to the reserved address you want to edit or delete. 
2.Click Edit or Delete.
How to Configure Static Routes
Static Routes provide additional routing information to your router. Under normal circumstances, 
the router has adequate routing information after it has been configured for Internet access, and 
you do not need to configure additional static routes. You must configure static routes only for 
unusual cases such as multiple routers or multiple IP subnets located on your network.
From the Main Menu of the browser interface, under Advanced, click on Static Routes to view the 
Static Route menu, shown below. 
Figure 6-4. Static Route Summary Table
To add or edit a Static Route: 
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
Advanced Configuration 6-11
 
1.Click the Add button to open the Add/Edit Menu, shown below.
Figure 6-5. Static Route Entry and Edit Menu
2.Type a route name for this static route in the Route Name box under the table. 
(This is for identification purpose only.) 
3.Select Private if you want to limit access to the LAN only. The static route will not be reported 
in RIP. 
4.Select Active to make this route effective. 
5.Type the Destination IP Address of the final destination. 
6.Type the IP Subnet Mask for this destination. 
If the destination is a single host, type 255.255.255.255. 
7.Type the Gateway IP Address, which must be a router on the same LAN segment as the router. 
8.Type a number between 1 and 15 as the Metric value.  
This represents the number of routers between your network and the destination. Usually, a 
setting of 2 or 3 works, but if this is a direct connection, set it to 1. 
9.Click Apply to have the static route entered into the table. 
As an example of when a static route is needed, consider the following case:
• Your primary Internet access is through a cable modem to an ISP.
• You have an ISDN router on your home network for connecting to the company where 
you are employed. This router’s address on your LAN is 192.168.0.100.
• Your company’s network is 134.177.0.0. 
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
6-12 Advanced Configuration
 
When you first configured your router, two implicit static routes were created. A default route was 
created with your ISP as the gateway, and a second static route was created to your local network 
for all 192.168.0.x addresses. With this configuration, if you attempt to access a device on the 
134.177.0.0 network, your router will forward your request to the ISP. The ISP forwards your 
request to the company where you are employed, and the request will likely be denied by the 
company’s firewall.
In this case you must define a static route, telling your router that 134.177.0.0 should be accessed 
through the ISDN router at 192.168.0.100. The static route would look like 
Figure 6-5.
In this example:
• The Destination IP Address and IP Subnet Mask fields specify that this static route applies to 
all 134.177.0.x addresses. 
• The Gateway IP Address fields specifies that all traffic for these addresses should be 
forwarded to the ISDN router at 192.168.0.100. 
• A Metric value of 1 will work since the ISDN router is on the LAN. 
• Private is selected only as a precautionary security measure in case RIP is activated.
Enabling Remote Management Access
Using the Remote Management page, you can allow a user or users on the Internet to configure, 
upgrade and check the status of your WGR614 router.
To configure your router for Remote Management:
1.Select the Turn Remote Management On check box.
2.Specify what external addresses will be allowed to access the router’s remote management. 
 
Note: For enhanced security, restrict access to as few external IP addresses as practical.
a.To allow access from any IP address on the Internet, select Everyone. 
Note: Be sure to change the routers default configuration password to a very secure 
password. The ideal password should contain no dictionary words from any language, 
and should be a mixture of letters (both upper and lower case), numbers, and symbols. 
Your password can be up to 30 characters. 
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
Advanced Configuration 6-13
 
b.To allow access from a range of IP addresses on the Internet, select IP address range. 
Enter a beginning and ending IP address to define the allowed range. 
c.To allow access from a single IP address on the Internet, select Only this PC. 
Enter the IP address that will be allowed access. 
3.Specify the Port Number that will be used for accessing the management interface.
Web browser access normally uses the standard HTTP service port 80. For greater security, 
you can change the remote management web interface to a custom port by entering that 
number in the box provided. Choose a number between 1024 and 65535, but do not use the 
number of any common service port. The default is 8080, which is a common alternate for 
HTTP.
4.Click Apply to have your changes take effect.
Note: When accessing your router from the Internet, you will type your routers WAN IP address 
into your browsers Address (in IE) or Location (in Netscape) box, followed by a colon (:) and the 
custom port number. For example, if your external address is 134.177.0.123 and you use port 
number 8080, you must enter http://134.177.0.123:8080 in your browser. 
Using Universal Plug and Play (UPnP)
Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, 
access the network and connect to other devices as needed. UPnP devices can 
automatically discover the services from other registered UPnP devices on the network. 
 
Figure 6-6. UPnP Menu 
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
6-14 Advanced Configuration
 
Turn UPnP On: UPnP can be enabled or disabled for automatic device configuration. The default 
setting for UPnP is enabled. If disabled, the router will not allow any device to automatically 
control the resources, such as port forwarding (mapping), of the router. 
Advertisement Period: The Advertisement Period is how often the router will broadcast its UPnP 
information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. 
Shorter durations will ensure that control points have current device status at the expense of 
additional network traffic. Longer durations may compromise the freshness of the device status but 
can significantly reduce network traffic.
Advertisement Time To Live: The time to live for the advertisement is measured in hops (steps) 
for each UPnP packet sent. The time to live hop count is the number of steps a broadcast packet is 
allowed to propagate for each UPnP advertisement before it disappears. The number of hops can 
range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should 
be fine for most home networks. If you notice that some devices are not being updated or reached 
correctly, then it may be necessary to increase this value a little.
UPnP Portmap Table: The UPnP Portmap Table displays the IP address of each UPnP device that 
is currently accessing the router and which ports (Internal and External) that device has opened. 
The UPnP Portmap Table also displays what type of port is opened and if that port is still active for 
each IP address.  
						

							Troubleshooting7-1
 
Chapter 7
Troubleshooting
This chapter gives information about troubleshooting your Model WGR614 Cable/DSL Wireless 
Router. After each problem description, instructions are provided to help you diagnose and solve 
the problem.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.When power is first applied, verify that the Power LEDis on.
2.After approximately 10 seconds, verify that:
a.The Test LED is not lit.
b.The LAN port LEDs are lit for any local ports that are connected.
c.The WAN port LED is lit.
If a port’s LED is lit, a link has been established to the connected device. If a LAN port is 
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the 
LED will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your router is turned on:
• Make sure that the power cord is properly connected to your router and that the power supply 
adapter is properly connected to a functioning power outlet. 
• Check that you are using the 12 V DC 800mA power adapter supplied by NETGEAR for this 
product.
If the error persists, you have a hardware problem and should contact technical support. 
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
7-2Troubleshooting
 
LEDs Never Turn Off 
When the router is turned on, the LEDs turns on for about 10 seconds and then turn off. If all the 
LEDs stay on, there is a fault within the router.
If all LEDs are still on one minute after power up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults. This will set the router’s IP address to 
192.168.0.1. This procedure is explained in 
“Restoring the Default Configuration and 
Password” on page 7-7.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or WAN Port LEDs Not On
If either the LAN LEDs or WAN LED do not light when the Ethernet connection is made, check 
the following:
• Make sure that the Ethernet cable connections are secure at the router and at the hub or 
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Be sure you are using the correct cable:
— When connecting the router’s WAN port to a cable or DSL modem, use the cable that was 
supplied with the cable or DSL modem. This cable could be a standard straight-through 
Ethernet cable or an Ethernet crossover cable. 
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
Troubleshooting7-3
 
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a PC on your local 
network, check the following:
• Check the Ethernet connection between the PC and the router as described in the previous 
section.
• Make sure your PC’s IP address is on the same subnet as the router. If you are using the 
recommended addressing scheme, your PC’s address should be in the range of 192.168.0.2 to 
192.168.0.254. Refer to 
“Verifying TCP/IP Properties” on page C-6 or “Verifying TCP/IP 
Properties for Macintosh Computers” on page C-17 to find your PC’s IP address. Follow the 
instructions in Appendix C to configure your PC.
Note: If your PC’s IP address is shown as 169.254.x.x: Recent versions of Windows and 
MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. 
These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this 
range, check the connection from the PC to the router and reboot your PC.
• If your router’s IP address has been changed and you don’t know the current IP address, clear 
the router’s configuration to factory defaults. This will set the router’s IP address to 
192.168.0.1. This procedure is explained in 
“Restoring the Default Configuration and 
Password” on page 7-7.
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet 
Explorer, click Refresh to be sure the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is 
admin and the password is password. Make sure that CAPS LOCK is off when entering this 
information.
If the router does not save changes you have made in the Web Configuration Interface, check the 
following:
• When entering configuration settings, be sure to click the APPLY button before moving to 
another menu or tab, or your changes are lost. 
• Click the Refresh or Reload button in the Web browser. The changes may have occurred, but 
the Web browser may be caching the old configuration. 
						

							Reference Manual for Cable/DSL Wireless Router WGR614 
7-4Troubleshooting
 
Troubleshooting the ISP Connection
If your router is unable to access the Internet, you should first determine whether the router is able 
to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your 
router must request an IP address from the ISP. You can determine whether the request was 
successful using the Web Configuration Manager.
To check the WAN IP address: 
1.Launch your browser and select an external site such as www.netgear.com
2.Access the Main Menu of the router’s configuration at http://192.168.0.1 
3.Under the Maintenance heading, select Router Status
4.Check that an IP address is shown for the WAN Port 
If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
If your router is unable to obtain an IP address from the ISP, you may need to force your cable or 
DSL modem to recognize your new router by performing the following procedure:
1.Turn off power to the cable or DSL modem. 
2.Turn off power to your router. 
3.Wait five minutes and reapply power to the cable or DSL modem. 
4.When the modem’s LEDs indicate that it has reacquired sync with the ISP, reapply power to 
your router.
If your router is still unable to obtain an IP address from the ISP, the problem may be one of the 
following:
• Your ISP may require a login program. 
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
• If your ISP requires a login, you may have incorrectly set the login name and password.
• Your ISP may check for your PCs host name. 
Assign the PC Host Name of your ISP account as the Account Name in the Basic Settings 
menu.
• Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for 
your PC’s MAC address. In this case:
Inform your ISP that you have bought a new network device, and ask them to use the router’s 
MAC address.