Netgear R6300 Manual

Troubleshooting
111  R6300 WiFi Router 802.11ac Dual Band Gigabit
4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has 
not obtained an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your cable or 
DSL modem to recognize your new router by restarting your network, as described in 
Sequence to Restart Your Network on page 107.
If your router is still unable to obtain an IP address from the ISP, the...

Troubleshooting
11 2 R6300 WiFi Router 802.11ac Dual Band Gigabit 
Troubleshooting PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Log in to the router.
2. Select Administration > Router Status.
3. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is 
up and working.
If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The 
router continues to attempt to connect...

Troubleshooting
11 3  R6300 WiFi Router 802.11ac Dual Band Gigabit
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
•     When entering configuration settings, always click the Apply button before moving to 
another screen or tab, or your changes are lost. 
•     Click the Refresh or Reload button in the web browser. The changes might have 
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are...

Troubleshooting
11 4 R6300 WiFi Router 802.11ac Dual Band Gigabit 
•     Use the Reset button on the back of the router. See Factory Settings on page 11 6. If you 
restore the factory settings and the router fails to restart, or the green Power/Test LED 
continues to blink, the unit might be defective. If the error persists, you might have a 
hardware problem and should contact technical support at 
http://www.netgear.com/support.
Troubleshoot Your Network Using the Ping Utility
Most network devices and...

Troubleshooting
11 5  R6300 WiFi Router 802.11ac Dual Band Gigabit
Verify that the IP address for your router and your computer are correct and that the 
addresses are on the same subnet.
Test the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote 
device.
1. From the Windows toolbar, click the Start button, and then select Run.
2. In the Windows Run window, type:
ping -n 10 
where  is the IP address of a remote...

11 6
A
A.   Supplemental Information
This appendix provides factory default settings and technical specifications for the R6300 WiFi 
Router 802.11ac Dual Band Gigabit.
Factory Settings
You can return the router to its factory settings.  the end of a paper clip or a similar object to 
press and hold the Reset  button on the back of the router for at least 7 . The router resets, 
and returns to the factory configuration settings shown in the following table.
Table 4.  Factory default settings...

Supplemental Information
11 7 R6300 WiFi Router 802.11ac Dual Band Gigabit
Local network 
(LAN) continuedDHCP starting IP address192.168.1.2
DHCP ending IP address192.168.1.254
DMZDisabled
Time zoneGMT for WW except NA and GR, GMT+1 for GR, GMT-8 
for NA
Time zone adjusted for daylight 
savings timeDisabled
SNMPDisabled
FirewallInbound (communications coming 
in from the Internet)Disabled (except traffic on port 80, the HTTP port)
Outbound (communications going 
out to the Internet)Enabled (all)
Source...

Supplemental Information
11 8 R6300 WiFi Router 802.11ac Dual Band Gigabit
Technical Specifications
Table 5.  R6300 Router specifications  
FeatureDescription
Data and routing protocolsTCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, 
and SMB
Power adapter• North America: 120V, 60 Hz, input
• UK, Australia: 240V, 50 Hz, input
• Europe: 230V, 50 Hz, input
• All regions (output): 12V DC @ 5A, output
Dimensions Dimensions: 205 x 255 x 77 mm (8.07 x 10.04 x 3.03 in)
Weight Weight: 654g...

Supplemental Information
11 9 R6300 WiFi Router 802.11ac Dual Band Gigabit
Operating frequency range2.4 GHz
2.412–2.462 GHz (US) 
2.412–2.472 GHz (Japan) 
2.412–2.472 GHz (Europe ETSI)
5 GHz
5.18–5.24 + 5.745–5.825 GHz (US) 
5.18–5.24 GHz (Europe ETSI)
FCC:   
      5.25–5.35 GHz (DFS band) 
      5.47–5.725 GHz (DFS band) 5600–5650 MHz is disabled and  
      unavailable for use
CE (Europe ETSI):   
      5.25–5.35 GHz (DFS band) 
      5.47–5.725 GHz (DFS band) 
802.11 securityWPA-PSK, WPA2-PSK, and...

120
B
B.   Notification of Compliance
NETGEAR Dual Band - Wireless
Regulatory Compliance Information
This section includes user requirements for operating this product in ac\
cordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comp\
ly with the applicable requirements may 
result in unlawful operation and adverse action against the end-user by \
the applicable National regulatory authority.
Note: Note:  This products firmware limits operation...