Netgear Dm200 Broadband High Speed Dsl Modem User Manual

							The user name is admin. The default password is password. The user name and password are
case-sensitive.
4. Click the 
OK button. The BASIC Home page displays a dashboard that lets you see the status of your Internet connection
and network at a glance. You can click any of the sections of the dashboard to view more detailed
information. The left column displays the menus, and at the top is an ADVANCED tab that you can use
to access more menus and pages.
Change the Language By default, the language is set as Auto. You can change the language.
To change the language: 1.
Launch a web browser from a computer that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem  user name and password.
The user name is 
admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that y

ou selected.
Let the Modem Automatically Update Its Firmware When you set up your modem and are connected to the Internet, the modem automatically checks for you
to see if ne

wer firmware is available. If it is, a message is displayed at the top of the page. For information
about manually updating firmware, see 
Update the Firmware of the Modem on page 71. Install and Access the Modem
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Broadband High-Speed DSL Modem Model DM200 
						

							To let the modem automatically update its firmware:
1.
Launch a web browser from a computer that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem user name and password.
The user name is 
admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Wait for the modem
 to determine if newer firmware is available.
This process might take a few minutes. If the 
modem detects new firmware, the modem displays a
message at the top of the page
.
5. Click the message.
6. To update the modem with the latest firmware, click the Yes button.
After the update

, the 
modem restarts.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the update. For
example, do not close the browser, click a link, or load a new page. Do not
turn off the modem. Wait until the modem finishes restarting and the Power
LED turns solid green. Access the Modem With the NETGEAR genie App
The genie app   is the easy dashboard for managing, monitoring, and repairing your home network from
a smartphone, tablet, or WiFi-enabled computer. However, because the modem does not support WiFi, you
can connect to the 
modem only over its LAN port. You can install the genie app on your computer, connect
the computer to the 
modem with an Ethernet cable, and access the modem with the genie app.
The genie app lets you verify the Internet status of the modem, view the attached device (that is, the computer
that is connected to 
modem), and change the password of the modem.
T
o use the genie app to access the modem: 1.
Visit the NETGEAR genie web page at 
netgear.com/genie.
2. Click the appropriate Download
 button.
3. Follow the onscreen instructions to install the app on your computer.
4. Connect the computer to the modem
 with an Ethernet cable.
5. Launch the genie app.
The genie app dashboard displays. Install and Access the Modem
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Broadband High-Speed DSL Modem Model DM200 
						

							The following figure shows an example of a genie app dashboard for a Windows computer. The modem
does not support WiFi or any WiFi features, the Parental Controls feature, and the ReadySHARE feature.
Install and Access the Modem
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Broadband High-Speed DSL Modem Model DM200 
						

							3
Manage the Internet Settings Manually
This chapter describes how you can manage the Internet settings of the  modem manually.
Usually, the quickest way to set up the modem is to allow the 
NETGEAR installation assistant to detect the
Inter
net connection when you first access the modem with a web browser. This option is described in Install and
Access the Modem
 on page 11. You can also customize or specify your Internet settings manually.
The chapter contains the f
ollowing sections:
• Use the Internet Setup Wizard After Initial Setup on page 25
• Man

ually Set Up an ADSL Internet Connection on page 
29
• Manually Set Up a VDSL Internet Connection on page 38
• Specify an IPv6 Inter

net Connection
 on page 47
• Manage the MTU Siz
e on page 52 24 
						

							Use the Internet Setup Wizard After Initial Setup
You can use the Setup Wizard to detect your Internet settings and automatically set up your modem. The Setup Wizard is the same as the NETGEAR installation assistant, which launches\
the first time you connect to your modem.
Note
The Setup 
Wizard can detect the type of ISP connection and presents pages on which\
 you can you enter
the required information. The following procedure describes common steps that you must follow for most
ISPs, but also includes some uncommon steps that you might need to follow only for some ISPs. Other
uncommon steps such as configuring IPTV options and configuring DHCP Option 61 that are required only
for some ISPs are not included in the following procedure.
To use the Setup Wizard: 1.
Launch a web browser from a computer that is connected to the network.
2. Enter 
http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem user name and password.
The user name is 
admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select 
ADVANCED > Setup Wizard. 5.
From the 
Country menu, select the country in which you use the modem.
6. F
rom the Internet Service Provider menu, select the Internet service provider (ISP) that you are using.
If your ISP is not in the menu, select 
Other.
7. Select the Yes radio button.
If y

ou select the No radio button, you are taken to the Internet Setup page after you click the Next button.
For more information, see one of the following sections:
• Manually Set Up an ADSL Internet Connection on page 29
• Man

ually Set Up a VDSL Internet Connection on page 
38 Manage the Internet Settings Manually
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Broadband High-Speed DSL Modem Model DM200 
						

							8.
Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP
configuration. When the 
modem is connected to the Internet, the Congratulations! page displays, and you successfully
completed the setup process . If the Congratulations! page does not display, other pages might display and you might need to provide
more information, in which case you must continue with Step 9. The pages that display depend on your
type of ISP connection and configuration.
9. (Only if the page in the following figure displays) Specify a full scan to let the Setup Wizard find the PVC
protocol.
The page that might display asks you if you need the Setup Wizard to do a full scan to find the PVC
protocol. If this page does not display, continue with Step 10. Do the following:
a.
Select the 
Yes radio button.
b. Click the 
Next button. Manage the Internet Settings Manually
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Broadband High-Speed DSL Modem Model DM200 
						

							The Setup Wizard performs a full scan, which might take up to six minutes.
10.
(Only if the page in the following figure displays) Specify how to manage problems with the detection
of the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection. If this page does not display, continue with Step 11. Take one of the following actions:
•
If you need to power cycle the modem, do so now:
a. Unplug y
our 
modem’s power, leaving the modem connected to the wall jack for your Internet
ser
vice.
b. Wait 10 seconds.
c. Plug in your modem’s power and turn on your 
modem.
d. W
ait two minutes.
e. Select the 
I just power cycled the modem and waited for 2 minutes radio button.
f
. Click the Next
 button.
• If you do not need to power cycle the 
modem, do the following:
a. Select the 
None of the above radio button.
b. Click the 
Next button. The Ethernet cable information that is shown in the previous figure does not apply to
the 
modem.
Note Manage the Internet Settings Manually
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Broadband High-Speed DSL Modem Model DM200 
						

							11.
(Only if the page in the following figure displays) Specify how to manage problems with the detection
of the IP address for the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection IP address. If this page does not display, continue with Step 12. Take one of the following actions:
•
If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Clic
k the Next button. c.
Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the 
Next button.
• If y
our ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed
IP address, do the following: Manage the Internet Settings Manually
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Broadband High-Speed DSL Modem Model DM200 
						

							a.
Select either the No or the I don’t know radio button.
b. Clic
k the Next
 button. c.
Enter the MAC address of the computer or router with which you previously were able to connect
to the Internet.
You might find the MAC address on the product label of your device. Enter the MAC address in
the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the 
Next button.
12. If the Cong
ratulations! page still does not display and the modem still does not connect to the Internet,
do the following:
a. Review all your settings and make sure that you selected the correct options and entered everything
correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 
97.
e
. If problems persist, register your 
NETGEAR product and contact NETGEAR technical support.
Man
ually Set Up an ADSL Internet Connection
You can view or change the modem’s ADSL Internet connection settings manually. The following sections
descr

ibe the options that are available to you to manually set up the ADSL Internet connection:
• Specify an ADSL Connection Without a Login
 on page 30
• Specify an ADSL Connection 
With a Login and PPPoA or PPPoE Service
 on page 34 Some ISPs require that you register on their website before you can obtain Internet
service. Follow the directions that your ISP gave you.
Note Manage the Internet Settings Manually
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Broadband High-Speed DSL Modem Model DM200 
						

							Specify an ADSL Connection Without a Login
If you want to manually configure the ADSL connection settings, use the information that your Internet service
provider (ISP) gave you to connect to your Internet service. If you cannot find this information, contact your
ISP. Entering incorrect information might prevent the modem from connecting to the Internet.
If your ISP supports two virtual interfaces (one Internet virtual interface and one IPTV
virtual interface), either you can connect a computer or router to the modem or you
can connect an IPTV device to the modem. Because the modem provides a single
LAN port, you can connect only one type of device and you cannot use both virtual
interfaces simultaneously.
Note
To view or specify the settings for an ADSL Internet connection that does not require a
login: 1.
Launch a web browser from a computer that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the 
modem user name and password.
The user name is 
admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select 
Internet.
The Internet Setup page displays.
5. From the 
Select Country menu, select the country in which you use the modem.
The 
Select Country menu is not available in all countries and might be masked out.
6. F
rom the Select Internet Service Provider menu, select the Internet service provider (ISP) that you
are using.
If y

our ISP is not in the menu, select 
Other.
7. F
rom the Transfer Mode menu, select ADSL(ATM).
8. F

rom the 
DSL Mode menu, select the ADSL mode that your ISP provided you:
• Auto
. The modem detects the DSL mode automatically. (This is the default setting.)
• ADSL
. Legacy version of ADSL.
• ADSL2
. Legacy version of ADSL2.
• ADSL2+
. ADSL2+ provides the fastest downstream rates and can interoperate with ADSL2 and
ADSL.
9. From the menu above the 
Enable This Interface check box, select the virtual interface that you are
configur
ing.
• Internet
. If you connect the modem to a computer or router, select the Internet virtual interface. In
most situations y
ou can ignore the IPTV virtual interface. Manage the Internet Settings Manually
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Broadband High-Speed DSL Modem Model DM200