Netgear Cm1000 Ultra High Speed Cable Modem Docsis 3 1 Ready User Manual
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Page 21
Manage and Monitor 21 High Speed Cable Modem 6. Click the Apply button. Your change takes effect.
Page 22
22 3 3. Troubleshooting This chapter provides information about troubleshooting your cable modem. The chapter includes the following sections: •Use LEDs to Troubleshoot •Cannot Log In to the Cable Modem •Troubleshoot the Cable Internet Connection Note:NETGEAR provides helpful articles and documentation at support.netgear.com.
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Troubleshooting 23
High Speed Cable Modem
Use LEDs to Troubleshoot
The following table provides help when you are using the LEDs for troubl\
eshooting.
Table 2. Troubleshooting with LEDs
LED BehaviorAction
All LEDs are off when the cable modem is plugged in. •
Make sure that the power cord is properly connected to your cable
modem and that the power supply adapter is properly connected to a
functioning power outlet.
• Check that you are using the 12 VDC, 2.5A power adapter from
NETGEAR for...](http://img.usermanuals.tech/thumb/55/59049/w300_cm1000-ultra-high-speed-cable-modem-docsis-3-1-ready-user-manual-22.png "Page 23
Troubleshooting 23
High Speed Cable Modem
Use LEDs to Troubleshoot
The following table provides help when you are using the LEDs for troubl\
eshooting.
Table 2. Troubleshooting with LEDs
LED BehaviorAction
All LEDs are off when the cable modem is plugged in. •
Make sure that the power cord is properly connected to your cable
modem and that the power supply adapter is properly connected to a
functioning power outlet.
• Check that you are using the 12 VDC, 2.5A power adapter from
NETGEAR for...")
Troubleshooting 23 High Speed Cable Modem Use LEDs to Troubleshoot The following table provides help when you are using the LEDs for troubl\ eshooting. Table 2. Troubleshooting with LEDs LED BehaviorAction All LEDs are off when the cable modem is plugged in. • Make sure that the power cord is properly connected to your cable modem and that the power supply adapter is properly connected to a functioning power outlet. • Check that you are using the 12 VDC, 2.5A power adapter from NETGEAR for...
Page 24
Troubleshooting 24 High Speed Cable Modem Cannot Log In to the Cable Modem If you cannot access the cable modem from computer that is connected to the cable modem or to a router that is connected the cable modem, check the following: •If your computer is connected to the cable modem with an Ethernet cable, check the connection. •Make sure that your computer’s IP address is on the same subnet as the cable modem. The IP address of your computer must be in the range of 192.168.100.2 to...
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25
A
A. Technical Specifications
The following table lists the technical specifications for the cable mod\
em.
Table 3. Technical specifications
FeatureSpecification
Power adapter • Input: 1
10–120V, 47–60 Hz
• Output: 12 VDC, 2.5A
Physical specifications • Dimensions: 5.90 x 8.77 x 3.43 in. (149.76 x 222.68 x 87 mm)
• W
eight: 0.84 lb (380 g)
Environmental • Operating temperature: 32° to 104°F (0° to 40°C)
• Operating humidity: 90% maximum relative humidity
, noncondensing
Interface • Local:...](http://img.usermanuals.tech/thumb/55/59049/w300_cm1000-ultra-high-speed-cable-modem-docsis-3-1-ready-user-manual-24.png "Page 25
25
A
A. Technical Specifications
The following table lists the technical specifications for the cable mod\
em.
Table 3. Technical specifications
FeatureSpecification
Power adapter • Input: 1
10–120V, 47–60 Hz
• Output: 12 VDC, 2.5A
Physical specifications • Dimensions: 5.90 x 8.77 x 3.43 in. (149.76 x 222.68 x 87 mm)
• W
eight: 0.84 lb (380 g)
Environmental • Operating temperature: 32° to 104°F (0° to 40°C)
• Operating humidity: 90% maximum relative humidity
, noncondensing
Interface • Local:...")
25 A A. Technical Specifications The following table lists the technical specifications for the cable mod\ em. Table 3. Technical specifications FeatureSpecification Power adapter • Input: 1 10–120V, 47–60 Hz • Output: 12 VDC, 2.5A Physical specifications • Dimensions: 5.90 x 8.77 x 3.43 in. (149.76 x 222.68 x 87 mm) • W eight: 0.84 lb (380 g) Environmental • Operating temperature: 32° to 104°F (0° to 40°C) • Operating humidity: 90% maximum relative humidity , noncondensing Interface • Local:...