Netgear Cm1000 Ultra High Speed Cable Modem Docsis 3 1 Ready User Manual

Hardware and Internet Setup 
11  High Speed Cable Modem
To connect your cable modem to a router after installation and activation:
1. Reboot the cable modem by unplugging the power cable from the cable modem and 
plugging it back in.
Note:Do not disconnect the cable modem from the cable outlet.
When the startup procedure is complete, the Power LED lights green.
Wait for the Internet LED to stop blinking and light solid green.
2. Use an Ethernet cable to connect the Ethernet port on the cable modem to...

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2
2.   Manage and Monitor
After you set up the cable modem, you do not need to log in to the cable modem for normal 
operation. However, you can log in to the cable modem to change a very limited number of 
settings and monitor the cable modem. In the unlikely situation that you experience problems 
with the cable connection and cannot get an Internet connection, technical support might ask 
you to log in to the router.
This chapter contains the following sections:
•Log In to the Cable Modem
•View...

Manage and Monitor 
13  High Speed Cable Modem
Log In to the Cable Modem
After you set up the cable modem, you do not need to log in to the cable modem for normal 
operation.
To log in to the cable modem, you must use a web browser such as Microsoft Internet 
Explorer 5.0 or later, Firefox Mozilla 2.0 or later, Safari 1.4 or later, or Google Chrome 11.0 or 
later.
To log in to the cable modem:
1. Launch a web browser from a computer that is attached with an Ethernet cable to the 
cable modem or from a...

Manage and Monitor 14
High Speed Cable Modem 
4. 
Select  Cable Connection.
The Startup Procedure section displays the initialization progress. The Downstream 
Bonded Channels section displays the status of each downstream channel.
5.  T
o see the Upstream Bonded Channels section and system time, scroll down.\
View Cable Modem Status
You can view some basic information about the cable modem.
To view cable modem status:
1.  Launch a web browser from a computer that is attached with an Ethernet c\
able...

Manage and Monitor 15
 High Speed Cable Modem
4. 
Select  ADVANCED. 
The Cable Information page displays the following: • Hardware V
 ersion. The version of the cable modem hardware.
• Firmware Version. 
The version of the cable modem firmware.
• Cable Modem Serial Number . 
 The serial number of the cable modem.
• CM Certificate. 
 The status of the cable modem certificate. If Not installed displays as \
the status, contact your cable Internet provider.
• CM MAC. 
 The MAC address of the cable modem....

Manage and Monitor 16
High Speed Cable Modem 
The Event Log page shows the following information:
• T
ime. The time the event log entry was recorded.
The correct time displays only after the cable modem successfully connec\
ts to the cable Internet provider
 ’s network.
• Priority . 
 The severity of the event log entry.
• Description. 
 A description of the event log entry.
5.  T
o refresh the log page, click the  Refresh button.
6.  T
o clear the log entries, click the  Clear Log button.
Change the...

Manage and Monitor 17
 High Speed Cable Modem
5. 
Type the old password.
6.  T
ype the new password in the  Set Password field.
7.  T
ype the new password in the  Repeat New Password field.
8.  Click the  Apply button.
Your change takes effect.
Reboot the Cable Modem
Rebooting the cable modem disconnects all computers from the cable modem\
’s local area 
network (LAN). After the cable modem is finished booting and reestablishes a connection\
 
with the cable Internet provider’s network, the devices...

Manage and Monitor 18
High Speed Cable Modem 
Reset the Cable Modem to Factory Default Settings
To reset the cable modem to factory default settings, you can use either \
the Reset button on 
the back panel of the cable modem or the Factory reset software button. However, if you 
changed the default password to access the cable modem and lost the pass\
word, you must 
use the Reset button on the back panel.
After you reset the cable modem to factory default settings, the user na\
me is admin, the...

Manage and Monitor 
19  High Speed Cable Modem
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the 
reset. For example, if you are connected to the web management 
interface, do not close the browser, click a link, or load a new page. 
Do not turn off the cable modem.
Use the Factory reset Software Button
CAUTION:
This process erases all settings that you configured in the cable modem.
To erase the settings:
1. Launch a web browser from a computer that is attached with an...

Manage and Monitor 20
High Speed Cable Modem 
Change the Cable Connection Starting Frequency
The starting frequency for the cable connection is automatically generat\
ed. For most Internet 
connections, you do not need to change this information.
WARNING:
Do not change the starting frequency unless your cable Internet 
provider instructs you to do so. Changing the starting frequency 
incorrectly causes serious connection and Internet problems.
To change the starting frequency:
1.  Launch a web browser...