NEC Ucd-Xl User Guide
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NDA-24169 Revision 2.0Page 25 UCD - XL User Guide Administration Stop TraceThis command terminates the trace of incoming calls. The contents of the trace file can be viewed (using the View Trace command) until the UCD-XL Administrator is terminated, or until another trace is initiated. Anytime a trace is initiated, it overwrites the previous trace file, destroying it. Procedure 1. Select Stop Trace from the Trace Functions menu. The TRACE ON message is removed from the bottom of the screen. 2....
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Page 26NDA-24169 Revision 2.0 Administration UCD - XL User Guide Procedure 1. Select View Trace from the Trace Functions menu. Seven subcommands are displayed at the bottom of the View Trace screen: Search - Perform a case-sensitive search for a text string. When you select this command, UCD-XL issues the prompt CUQbSX* Type the text string (maximum of 8 characters) and press Enter. The search will start at the top of the next screen of the report and proceed forward. The first occurrence of the...
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NDA-24169 Revision 2.0Page 27 UCD - XL User Guide Administration 2. After viewing a trace, execute the Quit subcommand. 3. UCD-XL returns to the Trace Functions menu. End of procedure. Print TraceAfter initiating a trace, a snapshot of the trace file may be sent to a printer. The snapshot will only include data recorded up to the time the print command is selected. The method of printing is configured for the UCD-XL Administrator via APM. The UNIX system printer is the default. Procedure 1....
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Page 28NDA-24169 Revision 2.0 Administration UCD - XL User Guide If the transfer is successful, UCD-XL displays the message DbQ^cVUb S_]`\UdUT If the transfer is not successful, UCD-XL displays the message DbQ^cVUb VQY\UT 3. UCD-XL returns to the Trace Functions menu. End of procedure. Copy to DOS DisketteYou may save a trace on a DOS-formatted diskette (or other media). Procedure 1. Select Copy to DOS Diskette from the Trace Functions menu. UCD-XL issues the prompt: 4?C TbYfU \QRU\ 1 _b 2* 2....
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NDA-24169 Revision 2.0Page 29 UCD - XL User Guide Administration Quit (Log Off) This selection from the UCD-XL Main Menu terminates any active trace and returns you to the UCD-XL Administrator Log On screen (Figure 2-1).
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NDA-24169 Revision 2.0Page 31 UCD - XL User GuideLimitations Chapter 3 Limitations Limitations of UCD-XL: The UCD-XL ports/lines must be connected to the same PBX as the OAI User Application Processor. All ports in a group must belong to the same tenant, but groups may be associated with different tenants. For a call transferred across CCIS, the PBX identifies the call as if the transferring party dialed direct. Hence, UCD-XL will use MCI call type 43 (Direct Call) to inform the VMS; the calling...
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Error Messages UCD - XL User Guide Page 33NDA-24169 Revision 2.0 Appendix A Error Messages Error Messages on Administrator Screen The following are error messages you might encounter on the UCD-XL Administrator’s screen when running UCD-XL. None of these messages will appear in the log file. Many of these error messages are the result of incorrect data entry. Immediately following each error message is a brief explanation and a possible solution to the problem. Note: “UDP” means User-defined...
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Error Messages UCD - XL User Guide Page 34NDA-24169 Revision 2.0 Future date not permitted. When the reporting period is being specified, the Administrator does not accept any date in the future. Enter a date in month/day/year format that is less than or equal to todays date, or press Esc to return to the menu. Invalid format or value. The starting and ending dates of a reporting period must be specified in the format “month/day/year”, or “month/day” where the current year is assumed. The month must...