NEC Ucd-Xl User Guide

UCD - XL
USER GUIDE
NEC America, Inc.
NDA-24169-002
Revision 2.0
January, 1997
Stock # 241730 

LIABILITY DISCLAIMER
NEC America reserves the right to change the specifications,  functions, 
or features in this document at any time without notice.  NEC America 
has prepared this document for use by its employees and customers.  The 
information contained herein is the property of NEC  America and shall 
not be reproduced without prior written approval from NEC America.
Copyright 1997
NEC America, Inc. 

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UCD - XL User GuideCONTENTS
TABLE OF CONTENTS
Page
Chapter 1 - Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   1
General Description  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Manual Organization  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Chapter 2 -...

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NDA-24169  Revision 2.0Page iii
UCD - XL User GuideFIGURES
LIST OF FIGURES
Figure TitlePage
1-1 UCD-XL Environment with a VMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
2-1 UCD-XL Log On screen  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4
2-2 UCD-XL Main Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
2-3 Report Generation menu . . . . . . . . . ....

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NDA-24169   Revision 2.0Page 1
UCD - XL User GuideIntroduction
Chapter 1 Introduction
General Description
UCD-XL is an Open Applications Interface (OAI) application that expands the 
capabilities of Uniform Call Distribution (UCD) in the NEAX2400 PBX. Although 
the PBX is limited to 60 extensions in a UCD group, this application can route a 
call to any extension in a group of any size (subject to a practical limit of 150 voice 
mail ports). Multiple UCD groups are supported. The application also...

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IntroductionUCD - XL User Guide
Manual 
OrganizationThis document contains the following sections:
Chapter 1: Introduction A brief explanation of UCD-XL.
Chapter 2: Configuration How UCD-XL should be config-
ured.
Chapter 3: Administration How to generate activity reports
for UCD-XL.
Chapter 4: Limitations Limitations to UCD-XL.
Appendix A: Error Messages UCD-XL error messages.
Appendix B: Utilities UCD-XL Utilities.
Appendix C: Environment/Hardware A description of the...

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UCD - XL User Guide Administration
Chapter 2 Administration
Overview
The UCD-XL Administrator gives you the capability of generating, viewing, and 
printing reports that quantify the call traffic managed by the application. The 
Administrator also gives you the ability to initiate, terminate, view, and print a 
trace of incoming calls for any combination of UCD groups and ANI patterns.
UCD-XL Monitor records statistics for each hour or for each day; the time frame 
is...

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Administration UCD - XL User Guide
Through the Trace Functions menu, the Administrator can observe UCD-XL call 
activity in real time. It produces a trace file which can be viewed on the screen, 
printed, or transferred onto a storage device. This trace file continues to exist after 
a trace is stopped, but is overwritten when another trace is initiated.
Log On Screen
To log on to UCD-XL, initialize the UCD-XL Administrator. The UCD-XL Log 
On screen displays (see Figure...