NEC Sentry User Guide
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NDA-30079 Revision 1.0Page 15
Sentry User Guide Using Sentry Alarm Control Terminal
Showing
Feature
WindowsWhen you show a feature window, it will be visible until you hide it. Refer to Hiding
Feature Windows on page 14 for more information about hiding the feature window.
To show a feature window:
1. Make sure the status window is showing and has focus. Refer to Changing Window
Focus on page 11 and Hiding the Status Window on page 12 for more information.
2. Use the arrow keys to move the highlight bar to the feature you want to show.
3. Press F1 . (This is the default key. Your administrator may assign a different key.)
The feature window is displayed. In the status window, the feature’s color changes
to indicate that the feature is displayed. (In the default configuration, the feature is
displayed in bold.)
Figure 2-11 Showing Feature Windows
Default Operator ***NEC SENTRY*** 05/01/96 14:25:46
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released
Watch Call (333) 3 Callers
Security Feature Ext Ring Answer Release Queue Abandon Total
Annoyance Trap *69 0 0 0 0 0 0
No Dial Alarm 0 0 0 0 0 0 Administrative 211 2 2 2 0 0 2
Fire/Emergency 222 2 2 2 0 0 2
Administrative (211) 2 Callers
01
02
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released 01
02
Highlight the
feature and
press the F1 key
to show the
hidden feature
window.
01/01/96 09:40:15 4477 Ringing 03
Building B
Watch Call 333 3 2 2 0 0 3
Page 16NDA-30079 Revision 1.0
Using Sentry Alarm Control Terminal Sentry User Guide
Showing Active
FeaturesA feature is considered active if at least one caller is ringing, answered, or queued.
To display active feature windows, press F2 . (This is the default key. Your
administrator may assign a different key.)
The active feature windows are displayed. Any idle feature windows are hidden. In the
status window, the active features are highlighted.
Figure 2-12 Showing Active Features
Default Operator ***NEC SENTRY*** 05/01/96 14:25:46
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released
Fire Emergency (222) 2 Callers
Security Feature Ext Ring Answer Release Queue Abandon Total
Watch Call 333 0 0 0 0 0 0
Annoyance Trap *69 0 0 0 0 0 0
No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 2 2 0 0 3
Fire/Emergency 222 1 1 1 0 0 2
Administrative (211) 2 Callers
01
02
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Ringing 01
0201/01/96 09:40:15 4477 Building A Ringing 03
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Sentry User Guide Using Sentry Alarm Control Terminal
Removing
Caller
Information
from Feature
WindowAfter you have viewed caller information, you may want to remove the information
from the feature window. There are several ways to remove caller information:
Remove individual lines of caller information.
Remove all idle caller information at the same time.
Remove all caller information (regardless of whether or not it is idle) at the same
time.
Select and Remove Individual Caller Information
To remove individual lines of caller information:
1. Make sure focus is on the desired feature window. See Changing Window Focus on
page 11 for more information.
2. Use the arrow keys to move the highlight bar to the desired line of caller
information.
3. Press Enter to mark the line of information for removal.
The line changes color to indicate that it is marked for removal. If you need to
review your terminal’s color assignments, see Displaying Color Assignments on
page 10.
Note 1:
To remove a mark, use the arrow keys to highlight the line and press Enter
again.
Note 2:
To remove marks from all highlighted lines in the window, press Esc
.
4. Repeat steps 2 and 3 until all desired lines are marked.
5. Press Delete to remove the marked lines.
You may receive a prompt to confirm that you want to delete the lines of
information.
6. Type Y to confirm the delete.
A message displays the number of callers removed from the feature window.
Figure 2-13 Select and Remove Individual Caller Information
Default Operator ***NEC SENTRY*** 05/01/96 14:25:46
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released
Fire Emergency (222) 2 Callers
Security Feature Ext Ring Answer Release Queue Abandon Total
Watch Call 333 0 0 0 0 0 0
Annoyance Trap *69 0 0 0 0 0 0
No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2
Fire/Emergency 222 0 0 2 0 0 2
Administrative (211) 2 Callers
01
02
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased 01
01/01/96 09:40:15 4477 Building A Released 02Highlight the line
of caller
information and
press Delete.
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Using Sentry Alarm Control Terminal Sentry User Guide
Remove all Idle Caller Information from a Feature Window
You can remove idle callers from a feature window that has focus.
To remove idle caller information from a feature window:
1. Make sure focus is on the desired feature window or is on the status window with
the desired feature highlighted. See Changing Window Focus on page 11 for more
information.
2. Press F3 to remove the idle caller information in the feature window.
You may receive a prompt to confirm that you want to delete the lines of
information.
3. Type Y to confirm the delete.
A message displays the number of callers removed from the feature window.
Figure 2-14 Remove all Idle Callers
Default Operator ***NEC SENTRY*** 05/01/96 14:25:46
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released
Fire Emergency (222) 2 Callers
Security Feature Ext Ring Answer Release Queue Abandon Total
Watch Call 333 0 0 0 0 0 0
Annoyance Trap *69 0 0 0 0 0 0
No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2
Fire/Emergency 222 0 0 2 0 0 2
Administrative (211) 2 Callers
01
02
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released 01
02Highlight the
feature and press
the F3 key to
remove idle
caller
information from
the feature
window.
NDA-30079 Revision 1.0Page 19
Sentry User Guide Using Sentry Alarm Control Terminal
Remove all Caller Information from a Feature Window
You can remove all caller information from a window that has focus, even if one or
more of the callers are active. Information about active callers will continue to be
monitored even if you remove the current information. If you remove a caller that is
ringing, the caller’s status is still updated and displayed if the call is answered, released,
etc.
To remove all caller information from a specific feature window:
1. Make sure focus is on the desired feature window or is on the status window with
the desired feature highlighted. See Changing Window Focus on page 11 for more
information.
2. Press Shift +F3 to remove all caller information in the feature window.
You may receive a prompt confirming that you want to delete the lines of
information.
3. Type Y to confirm the delete.
A message displays the number of callers removed from the feature window.
Figure 2-15 Remove all Caller Information
Default Operator ***NEC SENTRY*** 05/01/96 14:25:46
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released
Fire Emergency (222) 2 Callers
Security Feature Ext Ring Answer Release Queue Abandon Total
Watch Call 333 0 0 0 0 0 0
Annoyance Trap *69 0 0 0 0 0 0
No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2
Fire/Emergency 222 0 0 2 0 0 2
Administrative (211) 2 Callers
01
02
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released 01
02Highlight the
feature and press
the Shift + F3 to
remove all caller
information from
the feature
window.
Page 20NDA-30079 Revision 1.0
Using Sentry Alarm Control Terminal Sentry User Guide
Clearing the Message Bar
After a message is displayed, it remains in the message bar until you remove it or until
another message is displayed.
To clear the message bar, press F9 (or the key assigned by your administrator) to
remove the message.
The message bar clears.
Figure 2-16 Clearing the Message Bar
Default Operator ***NEC SENTRY*** 05/01/96 14:25:46
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released
Fire Emergency (222) 2 Callers
Security Feature Ext Ring Answer Release Queue Abandon Total
Watch Call 333 0 0 0 0 0 0
Annoyance Trap *69 0 0 0 0 0 0
No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2
Fire/Emergency 222 0 0 2 0 0 2
Administrative (211) 2 Callers
01
02
Date Time Ext Location Status
01/01/9609:40:102400AdministrationReleased
01/01/96 09:40:15 4477 Building A Released 01
02
NDA-30079 Revision 1.0Page 21
Sentry User Guide Using Sentry Alarm Control Terminal
Logging Off
To log off from your Sentry Alarm Control terminal:
1. Press Shift+F12. (This is the default key. Your administrator may assign a different
key.)
You may receive a prompt to confirm that you want to log off.
2. Type Y to log off.
The Log In screen (Figure 2-1, “Log In screen” on page 3) displays, if your terminal
is configured to show the Log In screen.
Figure 2-17 Log Off Validation
Default Operator ***NEC SENTRY*** 05/01/96 14:25:46
Date Time Ext Location Status
Security Feature Ext Ring Answer Release Queue Abandon Total
Watch Call 333 0 0 0 0 0 0
Annoyance Trap *69 0 0 0 0 0 0
No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2
Fire/Emergency 222 0 0 2 0 0 2
Administrative (211) 2 Callers
Do you really want to log off (Y/N)?
Log Off Validation
Using Sentry Alarm Control Terminal Sentry User Guide Page 22NDA-30079 Revision 1.0 This Page Left Blank.
NDA-30079 Revision 1.0Page 23 Sentry User Guide Emergency Conference Chapter 3 Emergency Conference This chapter describes how to use the Emergency Conference program. You can run the Emergency Conference program without the Sentry Alarm Control Terminal. The Sentry Alarm Control Terminal allows you to track Emergency Conference activity while it is happening, and you can save Emergency Conference events in a history log file. Overview The Emergency Conference program automatically connects you to a group of conferenced extensions when you dial a designated emergency number. The extensions that are included in the conference call are set up when the number for the emergency conference is defined. If you want to change the extensions included in the conference, see your administrator or refer to the Sentry Alarm Control Installation Guide. The conference call saves time by notifying key people and allowing them to share information and problem-solve during a single conversation, instead of a series of time-consuming calls. For example, if you work in the prison and call the number for a fire emergency, you might be connected with prison administrators in addition to the fire station. That way, all parties can talk about what steps need to be taken and can act as quickly as possible. DefinitionsTo understand how Emergency Conference works, there are some terms you need to know. Caller The person dialing the emergency number to initiate the conference. Destination Party An extension number to be included in the conference. Idle When there are no parties on the conference line, the conference is idle. Active The conference line is active when there are parties on the conference line. Full The conference line is full when all available extensions assigned to the emergency number are in use.
Page 24NDA-30079 Revision 1.0 Emergency Conference Sentry User Guide Override If a destination extension for a conference is busy when the conference is called, the busy extension is released and connected to the conference. Both parties on the busy extension hear a warning tone before their call is released and the destination extension is connected to the conference. You can assign the Override function to one or more conference extensions; however, it is recommended that you assign Override to the one conference extension you think is the most important. Otherwise, you may have someone on an emergency conference call who is cut off by override from another conference call. Call TransfersThe Emergency Conference application supports blind and screened call transfers of single line and Dterm stations to a conference monitored number. The application prohibits the transfer of trunks to a monitored number. Blind Call Transfers A caller initiates a blind transfer by placing the connected party on hold, dialing the monitored number, and releasing before receiving an answer from the conference application. If the held party is a single line station or D term, it becomes the new calling party after the transferring party releases. Otherwise, the conference application attempts to reconnect the held party with the transferring party. If this connection fails, the application attempts to connect the held party to a configurable error destination, which is usually the operator (“0”). If this connection fails, the application releases the held party. Screened Call Transfers A caller initiates a screened transfer by placing the connected party on hold, dialing the monitored number, and waiting for an answer. If the caller does not receive an answer, the transferring party may cancel the transfer and reconnect to the held party. When the transferring party receives an answer, it is connected to the conference card set, and the held party remains on hold. When the transferring party releases, the held party is immediately connected to the conference card set if it is a single line station or D term. Otherwise, the conference application attempts to reconnect the held party with the transferring party. If this connection fails, the application will attempt to connect the held party to a configurable error destination, which is usually the operator (“0”). If this connection fails, then the application will release the held party.