NEC Sentry User Guide
Have a look at the manual NEC Sentry User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
NDA-30079 Revision 1.0Page 5 Sentry User Guide Using Sentry Alarm Control Terminal Screen Layout You can customize the layout of the Sentry Alarm Control Terminal screens, such as the format of windows on the screen and the type of information displayed. To show you the different parts of the screen and what they do, the default formats are illustrated in this guide. See your administrator or refer to the Sentry Alarm Control Installation Guide for information on customizing the screen layout. Figure 2-3, “NEC Sentry main screen” on page 5 illustrates the default Sentry Alarm Control Terminal screen layout. Figure 2-3 NEC Sentry main screen The default screen layout includes the following sections and windows: Title BarThe title bar is made up of one line at the top of the screen. The title bar includes (from left to right): Te r m i n a l n a m e “NEC Sentry” title Current date and time Feature WindowsThe feature windows show the real-time information from a Sentry application. For example, you might see conference call information from the Emergency Conference application. If someone calls the Fire Emergency conference number, you see information such as how many callers are conferencing and what extensions they are using. You can change the feature window to show another Sentry application. Refer to Showing Feature Windows on page 15 for more information. Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Security Feature Ext Ring Answer Release Queue Abandon Total Watch Call 333 0 0 0 0 0 0 Annoyance Trap *69 0 0 0 0 0 0 No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2 Fire/Emergency 222 0 0 2 0 0 2 Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02 Title Bar Status Window Message BarFeature Windows
Page 6NDA-30079 Revision 1.0 Using Sentry Alarm Control Terminal Sentry User Guide Feature Windows (Continued)The following information is included in the default configuration for feature windows: Security Feature(Unlabeled.) The name of the security feature, such as Fire Emergency. Monitored extension(Unlabeled.) The monitored extension number for the feature. This is the number a user dials to use the security feature and to initiate a conference call. Number of callers(Unlabeled.) The total number of callers. This includes all calls that have been placed, even if they are queued or released. Line number(Unlabeled.) The line number identifying the caller information. DateThe date of the call. TimeThe time of the most recent action on the call, such as when the call was released. ExtThe caller’s extension. The format of the extension may be one of the following: Integer - (Example: 1000). The format used for a station connected to the PBX or a station on another PBX via CCIS with ANI data that can be converted to an integer. Route/Trunk or CCIS - (Example: 004/001). The format used for a call on route 4 / trunk 1. This call could be an outside call or CCIS. LocationThe location of the caller’s extension. If the call is a route/trunk without ANI data, an outside call, or CCIS, “Trunk” displays in this field. If the outside call has ANI data, “Trunk” displays, followed by the caller’s telephone number. (Example: Trunk: (972) 555- 1212). If a CCIS call with ANI cannot be converted to an integer, the display would look similar to: CCIS 25#1000 StatusThe status of the call, which is one of the following: Ringing - The caller’s phone is ringing or is calling another extension. Answered - The caller’s phone has been answered. Released - The caller’s phone has been answered and released. Queued - The caller could not be connected because a line was not available. The call is placed into a queue and will be connected when a line is available. Abandoned - The caller was queued and then hung up before a line was available.
NDA-30079 Revision 1.0Page 7 Sentry User Guide Using Sentry Alarm Control Terminal Status WindowThe status window provides a summary of the information for each feature window. You can scroll the lines to find information about each security feature. You also can hide and show the status window. Refer to Hiding the Status Window on page 12 for more information. The following information is included in the default configuration for the status window: Security FeatureThe name of the security feature, such as Fire Emergency. ExtThe extension number that a caller uses to activate a feature. RingThe number of calls that are ringing. AnswerThe number of calls that have been answered. ReleaseThe number of calls that have been released. QueueThe number of queued callers. AbandonThe number of callers who abandoned the call (queued, but hung up). TotalThe total number of callers. Message BarThe message bar is at the bottom of the default screen configuration. It displays status and error messages. You can clear messages from the screen by pressing an assigned function key. Refer to Clearing the Message Bar on page 20 for more information.
Page 8NDA-30079 Revision 1.0 Using Sentry Alarm Control Terminal Sentry User Guide Using the Automatic Mode Feature Each Sentry Alarm Control Terminal may be configured to automatically pop up feature windows containing active callers and to hide feature windows containing idle callers. A feature window is considered active if one or more callers are ringing, answered, or queued. Each time a caller update message is received, the terminal uses the following rules to determine whether or not a window should be visible: If the updated feature window has one or more active callers, then all feature windows containing active callers are made visible, and the remaining feature windows are hidden. If the updated feature window has no active callers, then it remains visible, and no other feature windows are affected. This ensures that a feature window will remain visible after the last caller releases, and until another feature window becomes active. By default, the Automatic Mode feature is turned off. See your administrator or refer to the Sentry Alarm Control Installation Guide for information on changing the Automatic Mode setting.
NDA-30079 Revision 1.0Page 9 Sentry User Guide Using Sentry Alarm Control Terminal Using the Terminal You can use function keys for most of the options on the Sentry Alarm Control Terminal screen. As with the screen layout, the function keys can be customized. See your Administrator or refer to the Sentry Alarm Control Installation Guide for more information. Displaying Function Key AssignmentsYou can display function key assignments whenever you need to see them. To display the assignments: 1. Press the F12 key. (This is the default key. Your administrator may assign a different key.) A window displays the function key assignments, as in Figure 2-4, “Function Key Assignment Display” on page 9. Figure 2-4 Function Key Assignment Display 2. When you are finished looking at the function key assignments, press any key. The window displaying function key assignments disappears. You can press the F12 key (or the key assigned by your administrator) at any time to display it again. Note:The options assigned to the function keys, such as hiding and showing feature win- dows, are described in this chapter. Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Security Feature Ext Ring Answer Release Queue Abandon Total Watch Call 333 0 0 0 0 0 0 Annoyance Trap *69 0 0 0 0 0 0 No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2 Fire/Emergency 222 0 0 2 0 0 2 Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02 Normal Shift F1 Feature Window Show/Hide Status Window Show/Hide F2 Show Active Windows F3 Remove Idle Callers Remove All Callers F4 F5 Previous Window Focus Scroll Windows Down F6 Next Window Focus Scroll Windows Up F7 Status Window Focus F8 F9 Clear Message Bar F10 Turn off Alarm F11 Color Assignments F12 Function Key Assignments Log Off Press any key to continue Function Key Assignments
Page 10NDA-30079 Revision 1.0 Using Sentry Alarm Control Terminal Sentry User Guide Displaying Color AssignmentsThe Sentry Alarm Control Terminal uses color to help you identify features. For example, information for the Fire Emergency feature might be displayed in red. Highlighted and blinking text help you to determine the status of a feature. You can display color assignments whenever you need to see them. To display the color assignments: 1. Press the F11 key. (This is the default key. Your administrator may assign a different key.) A window displays the color assignments, as in Figure 2-5, “Color Assignment Display” on page 10. Figure 2-5 Color Assignment Display 2. When you are finished looking at the color assignments, press any key. The window displaying color assignments disappears. You can press the F11 key (or the key assigned by your administrator) at any time to display it again. Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Security Feature Ext Ring Answer Release Queue Abandon Total Watch Call 333 0 0 0 0 0 0 Annoyance Trap *69 0 0 0 0 0 0 No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2 Fire/Emergency 222 0 0 2 0 0 2 Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02 Administrative Ringing Answer Release Queue Abandon Marked Marked Hi Fire/Emergency Ringing Answer Release Queue Abandon Marked Marked Hi Watch Call Ringing Answer Release Queue Abandon Marked Marked Hi Annoyance Trap Ringing Answer Release Queue Abandon Marked Marked Hi No Dial Alarm Ringing Answer Release Queue Abandon Marked Marked Hi Press any key to continue Feature Color Assignments
NDA-30079 Revision 1.0Page 11 Sentry User Guide Using Sentry Alarm Control Terminal Changing Window FocusWhen a you are using a window, that window is active or has focus. You can change the focus of your windows by pressing function keys. The highlight bar is visible in the window that has focus. Figure 2-6 Window Focus Previous Window Focus To change focus to the previous window, press the F5 key. (This is the default key. Your administrator may assign a different key.) The previous window now has focus. Next Window Focus To change focus to the next window, press the F6 key. (This is the default key. Your administrator may assign a different key.) The next window now has focus. Status Window Focus To change focus to the status window, press the F7 key. (This is the default key. Your administrator may assign a different key.) The status window now has focus. Note: Press F7 again (while status window has focus) to return to the feature window. Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Security Feature Ext Ring Answer Release Queue Abandon Total Watch Call 333 0 0 0 0 0 0 Annoyance Trap *69 0 0 0 0 0 0 No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2 Fire/Emergency 222 0 0 2 0 0 2 Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02This window has focus. The status bar shows the window with focus.
Page 12NDA-30079 Revision 1.0 Using Sentry Alarm Control Terminal Sentry User Guide Hiding the Status WindowTo hide the status window, press Shift +F1. (This is the default key. Your administrator may assign a different key.) When you press Shift +F1, the Status Window reappears. Figure 2-7 Hiding the Status Window Showing the Status WindowTo show the status window, press Shift +F1 while the Status Window is hidden. (This is the default key. Your administrator may assign a different key.) If the status window is hidden when you press Shift +F1, it reappears. Figure 2-8 Showing the Status Window Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02 Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Security Feature Ext Ring Answer Release Queue Abandon Total Watch Call 333 0 0 0 0 0 0 Annoyance Trap *69 0 0 0 0 0 0 No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2 Fire/Emergency 222 0 0 2 0 0 2 Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02
NDA-30079 Revision 1.0Page 13 Sentry User Guide Using Sentry Alarm Control Terminal Scrolling Feature WindowsDepending on how many features you use on your terminal, all the feature windows may not fit on the screen at the same time. You can scroll up or down to view different feature windows. Figure 2-9 Changing Feature Windows Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Security Feature Ext Ring Answer Release Queue Abandon Total Watch Call 333 0 0 0 0 0 0 Annoyance Trap *69 0 0 0 0 0 0 No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2 Fire/Emergency 222 0 0 2 0 0 2 Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02 Press Shift+ F6 to scroll this window up. Press Shift+ F5 to scroll this window down.
Page 14NDA-30079 Revision 1.0 Using Sentry Alarm Control Terminal Sentry User Guide Hiding Feature WindowsYou might want to hide a feature window so that you have room for other windows. To hide a feature window: 1. Make sure the status window is showing and has focus. Refer to Changing Window Focus on page 11 and Hiding the Status Window on page 12 for more information. 2. Use the arrow keys to move the highlight bar to the feature you want to hide. 3. Press F1. (This is the default key. Your administrator may assign a different key.) The feature window you selected is hidden. In the status window, the feature’s line color changes from bold (or whatever color your administrator assigned to indicate a visible window) to its standard color. Figure 2-10 Showing a Feature Window Default Operator ***NEC SENTRY*** 05/01/96 14:25:46 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released Fire Emergency (222) 2 Callers Security Feature Ext Ring Answer Release Queue Abandon Total Watch Call 333 0 0 0 0 0 0 Annoyance Trap *69 0 0 0 0 0 0 No Dial Alarm 0 0 0 0 0 0 Administrative 211 1 1 0 0 0 2 Fire/Emergency 222 0 0 2 0 0 2 Administrative (211) 2 Callers 01 02 Date Time Ext Location Status 01/01/9609:40:102400AdministrationReleased 01/01/96 09:40:15 4477 Building A Released 01 02 Highlight the feature and press the F1 key to hide the visible feature window. After you hide the window, the bold feature in the Status window returns to its regular color.