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NEC Sentry User Guide

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    							NDA-30079   Revision 1.0Page 5
    Sentry User Guide Using Sentry Alarm Control Terminal
    Screen Layout
    You can customize the layout of the Sentry Alarm Control Terminal screens, such 
    as the format of windows on the screen and the type of information displayed. To 
    show you the different parts of the screen and what they do, the default formats are 
    illustrated in this guide. See your administrator or refer to the Sentry Alarm Control 
    Installation Guide for information on customizing the screen layout.
    Figure 2-3, “NEC Sentry main screen” on page 5 illustrates the default Sentry 
    Alarm Control Terminal screen layout.
    Figure 2-3   NEC Sentry main screen 
    The default screen layout includes the following sections and windows:
    Title BarThe title bar is made up of one line at the top of the screen. The title bar includes 
    (from left to right): 
    Te r m i n a l  n a m e
    “NEC Sentry” title 
    Current date and time
    Feature WindowsThe feature windows show the real-time information from a Sentry application. For 
    example, you might see conference call information from the Emergency 
    Conference application. If someone calls the Fire Emergency conference number, 
    you see information such as how many callers are conferencing and what 
    extensions they are using. You can change the feature window to show another 
    Sentry application. Refer to Showing Feature Windows on page 15 for more 
    information. 
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Security Feature     Ext   Ring   Answer  Release   Queue  Abandon  Total
        Watch Call       333     0      0       0        0      0       0
        Annoyance Trap   *69     0      0       0        0      0       0
        No Dial Alarm            0      0       0        0      0       0    Administrative   211     1      1       0        0      0       2
        Fire/Emergency   222     0      0       2        0      0       2
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02
    Title Bar
    Status
    Window
    Message BarFeature
    Windows 
    						
    							Page 6NDA-30079   Revision 1.0
    Using Sentry Alarm Control Terminal Sentry User Guide
    Feature 
    Windows 
    (Continued)The following information is included in the default configuration for feature windows:
    Security Feature(Unlabeled.) The name of the security feature, such as Fire 
    Emergency.
    Monitored extension(Unlabeled.) The monitored extension number for the feature. 
    This is the number a user dials to use the security feature and 
    to initiate a conference call.
    Number of callers(Unlabeled.) The total number of callers. This includes all 
    calls that have been placed, even if they are queued or 
    released.
    Line number(Unlabeled.) The line number identifying the caller 
    information.
    DateThe date of the call.
    TimeThe time of the most recent action on the call, such as when 
    the call was released.
    ExtThe caller’s extension. The format of the extension may be 
    one of the following:
    Integer - (Example: 1000). The format used for a station 
    connected to the PBX or a station on another PBX via CCIS 
    with ANI data that can be converted to an integer.
    Route/Trunk or CCIS - (Example: 004/001). The format 
    used for a call on route 4 / trunk 1. This call could be an 
    outside call or CCIS.
    LocationThe location of the caller’s extension. 
    If the call is a route/trunk without ANI data, an outside call, or 
    CCIS, “Trunk” displays in this field. 
    If the outside call has ANI data, “Trunk” displays, followed by 
    the caller’s telephone number. (Example: Trunk: (972) 555-
    1212).
    If a CCIS call with ANI cannot be converted to an integer, the 
    display would look similar to: CCIS 25#1000
    StatusThe status of the call, which is one of the following:
    Ringing - The caller’s phone is ringing or is calling another 
    extension.
    Answered - The caller’s phone has been answered.
    Released - The caller’s phone has been answered and 
    released. 
    Queued - The caller could not be connected because a line 
    was not available. The call is placed into a queue and will be 
    connected when a line is available.
    Abandoned - The caller was queued and then hung up before 
    a line was available. 
    						
    							NDA-30079   Revision 1.0Page 7
    Sentry User Guide Using Sentry Alarm Control Terminal
    Status WindowThe status window provides a summary of the information for each feature window. 
    You can scroll the lines to find information about each security feature. You also can 
    hide and show the status window. Refer to Hiding the Status Window on page 12 for 
    more information. 
    The following information is included in the default configuration for the status 
    window:
    Security FeatureThe name of the security feature, such as Fire Emergency.
    ExtThe extension number that a caller uses to activate a feature.
    RingThe number of calls that are ringing.
    AnswerThe number of calls that have been answered.
    ReleaseThe number of calls that have been released.
    QueueThe number of queued callers.
    AbandonThe number of callers who abandoned the call (queued, but 
    hung up). 
    TotalThe total number of callers.
    Message BarThe message bar is at the bottom of the default screen configuration. It displays status 
    and error messages. You can clear messages from the screen by pressing an assigned 
    function key. Refer to Clearing the Message Bar on page 20 for more information. 
    						
    							Page 8NDA-30079   Revision 1.0
    Using Sentry Alarm Control Terminal Sentry User Guide
    Using the Automatic Mode Feature
    Each Sentry Alarm Control Terminal may be configured to automatically pop up 
    feature windows containing active callers and to hide feature windows containing idle 
    callers. A feature window is considered active if one or more callers are ringing, 
    answered, or queued. Each time a caller update message is received, the terminal uses 
    the following rules to determine whether or not a window should be visible:
    If the updated feature window has one or more active callers, then all feature 
    windows containing active callers are made visible, and the remaining feature 
    windows are hidden.
    If the updated feature window has no active callers, then it remains visible, and no 
    other feature windows are affected. This ensures that a feature window will remain 
    visible after the last caller releases, and until another feature window becomes 
    active.
    By default, the Automatic Mode feature is turned off. See your administrator or refer 
    to the Sentry Alarm Control Installation Guide for information on changing the 
    Automatic Mode setting. 
    						
    							NDA-30079   Revision 1.0Page 9
    Sentry User Guide Using Sentry Alarm Control Terminal
    Using the Terminal
    You can use function keys for most of the options on the Sentry Alarm Control 
    Terminal screen. As with the screen layout, the function keys can be customized. See 
    your Administrator or refer to the Sentry Alarm Control Installation Guide for more 
    information.
    Displaying 
    Function Key 
    AssignmentsYou can display function key assignments whenever you need to see them. To display 
    the assignments:
    1. Press the F12 key. (This is the default key. Your administrator may assign a different 
    key.)
    A window displays the function key assignments, as in Figure 2-4, “Function Key 
    Assignment Display” on page 9.
    Figure 2-4   Function Key Assignment Display
    2. When you are finished looking at the function key assignments, press any key.
    The window displaying function key assignments disappears. You can press the F12 
    key (or the key assigned by your administrator) at any time to display it again.
    Note:The options assigned to the function keys, such as hiding and showing feature win-
    dows, are described in this chapter.
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Security Feature     Ext   Ring   Answer  Release   Queue  Abandon  Total
        Watch Call       333     0      0       0        0      0       0
        Annoyance Trap   *69     0      0       0        0      0       0
        No Dial Alarm            0      0       0        0      0       0
        
    Administrative   211     1      1       0        0      0       2
        Fire/Emergency   222     0      0       2        0      0       2
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02
              Normal                               Shift
     F1  Feature Window Show/Hide        Status Window Show/Hide
     F2  Show Active Windows
     F3  Remove Idle Callers             Remove All Callers
     F4
     F5  Previous Window Focus           Scroll Windows Down
     F6  Next Window Focus               Scroll Windows Up
     F7  Status Window Focus
     F8
     F9  Clear Message Bar
     F10 Turn off Alarm
     F11 Color Assignments
     F12 Function Key Assignments        Log Off
                              Press any key to continue
     Function Key Assignments 
    						
    							Page 10NDA-30079   Revision 1.0
    Using Sentry Alarm Control Terminal Sentry User Guide
    Displaying 
    Color 
    AssignmentsThe Sentry Alarm Control Terminal uses color to help you identify features. For 
    example, information for the Fire Emergency feature might be displayed in red. 
    Highlighted and blinking text help you to determine the status of a feature. 
    You can display color assignments whenever you need to see them. To display the 
    color assignments:
    1. Press the F11 key. (This is the default key. Your administrator may assign a different 
    key.)
    A window displays the color assignments, as in Figure 2-5, “Color Assignment 
    Display” on page 10.
    Figure 2-5   Color Assignment Display
    2. When you are finished looking at the color assignments, press any key.
    The window displaying color assignments disappears. You can press the F11 key (or 
    the key assigned by your administrator) at any time to display it again.
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Security Feature     Ext   Ring   Answer  Release   Queue  Abandon  Total
        Watch Call       333     0      0       0        0      0       0
        Annoyance Trap   *69     0      0       0        0      0       0
        No Dial Alarm            0      0       0        0      0       0    Administrative   211     1      1       0        0      0       2
        Fire/Emergency   222     0      0       2        0      0       2
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02
    Administrative  Ringing  Answer  Release  Queue  Abandon  Marked Marked Hi
    Fire/Emergency  Ringing  Answer  Release  Queue  Abandon  Marked Marked Hi
    Watch Call      Ringing  Answer  Release  Queue  Abandon  Marked Marked Hi
    Annoyance Trap  Ringing  Answer  Release  Queue  Abandon  Marked Marked Hi
    No Dial Alarm   Ringing  Answer  Release  Queue  Abandon  Marked Marked Hi
    Press any key to continue
    Feature Color Assignments 
    						
    							NDA-30079   Revision 1.0Page 11
    Sentry User Guide Using Sentry Alarm Control Terminal
    Changing 
    Window FocusWhen a you are using a window, that window is active or has focus. You can change 
    the focus of your windows by pressing function keys. The highlight bar is visible in the 
    window that has focus.
    Figure 2-6   Window Focus
    Previous Window Focus
    To change focus to the previous window, press the F5 key. (This is the default key. 
    Your administrator may assign a different key.)
    The previous window now has focus. 
    Next Window Focus
    To change focus to the next window, press the F6 key. (This is the default key. Your 
    administrator may assign a different key.)
    The next window now has focus. 
    Status Window Focus
    To change focus to the status window, press the F7 key. (This is the default key. Your 
    administrator may assign a different key.)
    The status window now has focus.
    Note:
    Press F7
     again (while status window has focus) to return to the feature window.
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Security Feature     Ext   Ring   Answer  Release   Queue  Abandon  Total
        Watch Call       333     0      0       0        0      0       0
        Annoyance Trap   *69     0      0       0        0      0       0
        No Dial Alarm            0      0       0        0      0       0    Administrative   211     1      1       0        0      0       2
        Fire/Emergency   222     0      0       2        0      0       2
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02This window 
    has focus.
    The status 
    bar shows 
    the window 
    with focus. 
    						
    							Page 12NDA-30079   Revision 1.0
    Using Sentry Alarm Control Terminal Sentry User Guide
    Hiding the 
    Status WindowTo hide the status window, press Shift +F1. (This is the default key. Your administrator 
    may assign a different key.) 
    When you press Shift +F1, the Status Window reappears.
    Figure 2-7   Hiding the Status Window
    Showing the 
    Status WindowTo show the status window, press Shift +F1 while the Status Window is hidden. (This 
    is the default key. Your administrator may assign a different key.) 
    If the status window is hidden when you press Shift +F1, it reappears.
    Figure 2-8   Showing the Status Window
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Security Feature     Ext   Ring   Answer  Release   Queue  Abandon  Total
        Watch Call       333     0      0       0        0      0       0
        Annoyance Trap   *69     0      0       0        0      0       0
        No Dial Alarm            0      0       0        0      0       0    Administrative   211     1      1       0        0      0       2
        Fire/Emergency   222     0      0       2        0      0       2
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02 
    						
    							NDA-30079   Revision 1.0Page 13
    Sentry User Guide Using Sentry Alarm Control Terminal
    Scrolling 
    Feature 
    WindowsDepending on how many features you use on your terminal, all the feature windows 
    may not fit on the screen at the same time.  You can scroll up or down to view different 
    feature windows.
    Figure 2-9   Changing Feature Windows
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Security Feature     Ext   Ring   Answer  Release   Queue  Abandon  Total
        Watch Call       333     0      0       0        0      0       0
        Annoyance Trap   *69     0      0       0        0      0       0
        No Dial Alarm            0      0       0        0      0       0    Administrative   211     1      1       0        0      0       2
        Fire/Emergency   222     0      0       2        0      0       2
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02
    Press Shift+ F6  
    to scroll this 
    window up.
    Press  Shift+ F5  
    to scroll this 
    window down. 
    						
    							Page 14NDA-30079   Revision 1.0
    Using Sentry Alarm Control Terminal Sentry User Guide
    Hiding Feature 
    WindowsYou might want to hide a feature window so that you have room for other windows. To 
    hide a feature window:
    1. Make sure the status window is showing and has focus. Refer to Changing Window 
    Focus on page 11 and Hiding the Status Window on page 12 for more information. 
    2. Use the arrow keys to move the highlight bar to the feature you want to hide.
    3. Press F1. (This is the default key. Your administrator may assign a different key.) 
    The feature window you selected is hidden. In the status window, the feature’s line 
    color changes from bold (or whatever color your administrator assigned to indicate 
    a visible window) to its standard color.
    Figure 2-10   Showing a Feature Window
    Default Operator             ***NEC SENTRY***             05/01/96  14:25:46
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released
    Fire Emergency (222)                                                2 Callers
    Security Feature     Ext   Ring   Answer  Release   Queue  Abandon  Total
        Watch Call       333     0      0       0        0      0       0
        Annoyance Trap   *69     0      0       0        0      0       0
        No Dial Alarm            0      0       0        0      0       0    Administrative   211     1      1       0        0      0       2
        Fire/Emergency   222     0      0       2        0      0       2
    Administrative (211)                                                2 Callers
    01
    02
    Date Time Ext Location Status
    01/01/9609:40:102400AdministrationReleased
    01/01/96 09:40:15 4477 Building A Released 01
    02
    Highlight the 
    feature and press 
    the F1 key to hide 
    the visible  
    feature window. 
    After you hide 
    the window, the 
    bold feature in 
    the Status 
    window returns 
    to its regular 
    color. 
    						
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