NEC Second Party Alert User And Installation Guide
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NDA-30041 Revision 5Page 25 Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION Step 3: OAI Facilities According to instructions in the APM Operations Manual, designate the following NEAX2400 facilities for SPA using the Facilities command on the Configuration Entry screen. These facilities are automatically set up when you run autoconfig during installation. Note:The same MSF Op-Code that is specified here must be assigned to SPA at the NEAX MAT. For more information, see Chapter 4, “MAT ASSIGNMENTS”. Only one MSF can be specified or the application terminates immediately. MRFI Mode Release (I) MRFR Mode Release (R) MSF OAI Mode Set NTF Number Transfer SMFR Status Request (R) SMFN Status Notification (N) TCFD Terminal Control (D) TCFI Terminal Control (I) SCF Switch Control
Page 26NDA-30041 Revision 5 INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide Step 4: Secondary OAI Configuration Parameters Using the OAI-Conf command on the APM Configuration Entry screen, make an for each of the following parameters. If the parameter is followed by an asterisks (*) in the table, you must make the entry exactly as shown. Other entries serve only as examples — actual entries are site-dependent. Use the instructions provided for this option in the APM Operations Manual. These parameters are automatically set up when you run autoconfig during installation. Parameter Default Entry Description Database Name #1* /oai/db/cur/nmdsp Indicates the path name of the database containing the names and extensions of everyone in the organization. Note: This entry refers either to the name of the SPA database created through the APM (see Chapter 3, “DATABASE REQUIREMENTS”) or to the Name Display database that is to b e us ed b y SPA. If the N a me Display database is to be used, enter its name here. Database Name #2* /oai/db/cur/phonline Indicates the path name of the database containing primary extensions and the secondary (virtual) lines associated to them. Timeout Value #1 60 Designates the number of seconds that SPA waits before clearing information from the D term LCD panel. Timeout Value #2 0 Indicates that there is not a timeout period for the second timeout value. Tenant Number 1 Specifies the number of the tenant that SPA serves. Source Link Name OAI1TCP Identifies the port on the source side of the communication link. Destination Link Name PBX1TCP Identifies the port on the destination side of the communication link. Association Recovery 30 Designates the number of seconds SPA waits before trying to re-establish an association with the NEAX that has been released.
NDA-30041 Revision 5Page 27 Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION Step 5: User-Defined Parameters Make the following additional parameter entry through the UserDefined command on the OAI Configuration screen. These parameters are automatically set up when you run autoconfig during installation. Parameter Typical Entry Description User Defined #1 7 The OAI key code assigned on the MAT via the AOKC command. User Defined #2 2 This is the chime tone value (assigned at installation) that is heard by the caller and called party. The tones are: 0Connected tone* 1Release tone 2Request tone 3Warning tone* 4Special tone* 5Acknowledgment tone 6Non-acknowledgment tone 7Confirmation tone Note: For 4200 V6 or earlier version of the PBX software, the connect tone, warning tone, and special tone do not produce any audio tones. User Defined #3 (no entry) This allows the station to chime when a call is received on a secondary line. If the value is set to Y, a chime sounds. If it is set to N, no chime sounds. the default is N. User Defined #4 8 This value describes the size of the display name used by the name display database defined in Second Party Alert. Valid values for this field are 8 and 16. The default is 8. User Defined #5 Enter the local area code in this field (assigned at installation). User Defined #6 Enter the NEAX trunk access prefix (assigned at installation). User Defined #7 /oai/db/cur/tenants Indicates the path name of the tenant number database.
INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide Page 28NDA-30041 Revision 5 Step 5: User-Defined Parameters (Cont) This completes the configuration of SPA in the APM. Now go to Chapter 3, “DATABASE REQUIREMENTS” to create its database support. Parameter Typical Entry Description User Defined #8 7 This field specifies the number of digits used to place a local call. Valid values for this field are 7 (7 digit phone number only) and 10 (area code + 7 digit phone number). If this field is blank or an invalid value is specified, the default value of 7 is used by the program. User Defined #14 /T L1 U9 D/oai/log/dbg/party.out This is not part of the default setup. Enter the value listed to enable debug logging. Caution: This file grows very quickly. Please monitor the file size to ensure the hard drive does not run out of space.
NDA-30041 Revision 5Page 29 Second Party Alert User and Installation Guide DATABASE REQUIREMENTS Chapter 3 DATABASE REQUIREMENTS This chapter assumes that SPA is not going to use the OAI Name Display application database and must have one built. In this case, SPA requires two databases that are created through the Database Administration option on the APM System Administration Menu. Database creation in the APM involves the following 4-step process: Step 1 - Create a Master Definition File: This step involves creating the master definition file that defines the fields in the master database file. Step 2 - Build a Master Database File: This step involves entering data (e.g., actual phone lines) into the master database fields that were just defined in the master definition file in Step 1. Step 3 - Create an Application Definition File: In this step, a definition file is created for the SPA database. This file defines the formats by which data from the master file is to be converted to meet the needs of SPA. Step 4 - Process and Install the Application Database: In this step, the Process and Install Application Databases options on the APM Database Administration menu creates the file that will be used by SPA. When the Process option is activated, data is drawn from the master database and converted to the formats specified in the application definition file. The Install option is then activated to enable SPA to copy its database. Instructions The information required for the SPA database is provided in the table on the following page. Using this information with the procedural instructions provided in the APM Operations Manual, enter the Database Administration option on the APM System Administration Menu and build the SPA database. Any messages displayed during these steps are addressed in the Process and Error Messages chapter of the APM Operations Manual. Note:Remember to complete Step 4, Process and Install the Application Database, for each database after you enter the following information. Step 1 - Create Master Definition FileStep 2 - Build Master Database FileStep 3 - Specify Application FormatsStep 4 - Process Application Database
Page 30NDA-30041 Revision 5 DATABASE REQUIREMENTS Second Party Alert User and Installation Guide Name Display Database InformationThe Name Display database field entries are shown in the following table and defined below the table. Name the Master Definition File name_m and the Application Definition File nmdsp. Note 1: You do not have to create this database if the Name Display application is installed, and its database is going to be used. Note 2: Name the name_m file in the Define Master Database Fields option, chosen from the Build Master Database option on the Database Administration menu. Name the nmdsp file in the Specify Application Database Fields option. Field Definitions Extension - The five-digit primary extension number. This is the number that is displayed with the caller’s name when this phone is used to place the call. Display Name - The name that is to be displayed on the D term LCD panel. The name must be entered in the format, F.Lucas, with the first name initial separated from the last name by either a period (.) or a blank space. Field DescriptionMaster Definition FileApplication Definition FileMaster Database Ty p e S i z eMin. Va l u eMax. Va l u eD a t a Ty p e Ty p i c a l E n t r y Extension N 5 0 99999 ASCII 4290 Display Name A 8 ASCII F. Smith
NDA-30041 Revision 5Page 31 Second Party Alert User and Installation Guide DATABASE REQUIREMENTS Phone Line Database InformationThe Phone Line database field entries are shown below in the table and defined below the table. Name the Master Definition File phone_m and the Application Definition File phonline. Note: Name the phone_m file in the Define Master Database Fields option, chosen from the Build Master Database option on the Database Administration menu. Name the phonline file in the Specify Application Database Fields option. Field Definitions Phone Line 1 - The five-digit primary extension number. This is the number that is displayed with the caller’s name when this phone is used to place the call. Phone Line 2 - 6 - The five-digit secondary, or virtual, lines that are associated with the primary extension that was entered in the first field. These virtual lines must be assigned to this primary line and to a hunt group through the NEAX Maintenance Administration Terminal (see MAT Assignments). Field DescriptionMaster Definition FileApplication Definition FileMaster Database Ty p e S i z eMin. Va l u eMax. Va l u eD a t a Ty p e Ty p i c a l E n t r y Phone Line 1 N 5 0 99999 Long Integer 4290 Phone Line 2 N 5 0 99999 Long Integer 4291 Phone Line 3 N 5 0 99999 Long Integer 4292 Phone Line 4 N 5 0 99999 Long Integer 4293 Phone Line 5 N 5 0 99999 Long Integer 4294 Phone Line 6 N 5 0 99999 Long Integer 4295
Page 32NDA-30041 Revision 5 DATABASE REQUIREMENTS Second Party Alert User and Installation Guide Tenant Number Database InformationThe Tenant Number database field entries are shown below in the table and defined below the table. The database contains a list of extensions and associated tenant numbers used by the PBX. A tenant number can be associated with an individual numeric extension or a range of numeric extensions. A given tenant number can have more than one record if all of the extensions associated with it are not consecutive. Tenant numbers can also be associated with individual extensions that contain non-numeric characters such as ‘*’ or ‘#’. Make the Master Definition File tenant_m and the Application Definition File tenants. Note: Name the tenant_m file in the Define Master Database Fields option, chosen from the Build Master Database option on the Database Administration menu. Name the tenant file in the Specify Application Database Fields option. Field Definitions First Extension- the first extension in the range of extensions. Last Extension- the last extension in the range of extensions. Tenant Number- this field contains the associated tenant number. This completes creation of SPA database support. Now go to Chapter 4, “MAT ASSIGNMENTS” to make the necessary command assignments at the NEAX2400 MAT. Field DescriptionMaster Definition FileApplication Definition FileMaster Database Type Size Min. Va l u eMax. Va l u eData Type Typical Entry First Extension ASCII 10 ASCII 1000 Last Extension ASCII 10 ASCII 1099 Tenant Number Numeric 3 1 255 Short Integer 1
NDA-30041 Revision 5Page 33 Second Party Alert User and Installation Guide MAT ASSIGNMENTS Chapter 4 MAT ASSIGNMENTS This guide assumes that data settings that affect the operation of all OAI software on a system-wide basis have already been assigned on the NEAX Maintenance Administration Terminal (MAT). Such settings include system index values and assignment of Interface I/O Port Data in the Interface Processor (IP). For more information about these system data settings and the MAT commands described below for SPA, refer to the OAI Module Installation Manual for the NEAX2400 IMS, the NEAX2400 IMS Command Manual, the NEAX2400 IMS Job Specification Manual, and the NEAX2400 IMS Programming Manual. The user-defined parameter #1 assigned during the application configuration on page 27 identifies the function key that the phone user presses to display call information. You must now assign this key at the MAT to the Mode Set Facility (MSF) for all D terms that will be able to display calling party information. Using the AOKC command, assign the MSF facility and its Op-Code to one of the 14 OAI Key Codes in the MAT. Each of these OAI Key Codes corresponds to an AKYD Function Key Index (FKI) value that is then assigned to the specific D term function key. This process is illustrated below. Figure 4-1 OAI Function Key Assignment A knowledge of the Dterm stations in the NEAX system and which ones will be set up to access SPA is necessary for using the following commands. APM Application Configuration Designation of Facility (Type) and its Op- Code for Use by Application MAT AOKC Command Assignment of an OAI Key Code (between 1 and 14) to the Same Facility Type and Op- Code MAT AKYD Command Assignment of Corresponding MAT Function Key Index to a specific Dterm Function Key . . . . .. . . . . . . . . . . PBX Correspondence of AOKC AKYD OAI Function Key Codes Key Indices 1 < . . . .> 34 2 < . . . .> 35 3 < . . . .> 36 4 < . . . .> 37 5 < . . . .> 38 6 < . . . .> 39 7 < . . . .> 40 8 < . . . .> 41 9 < . . . .> 42 10 < . . . .> 43 11 < . . . .> 44 12 < . . . .> 45 13 < . . . .> 46 14 < . . . .> 47
Page 34NDA-30041 Revision 5 MAT ASSIGNMENTS Second Party Alert User and Installation Guide AIPT Command: (Assignment of Interface I/O Port Data in IP) This command can be used to assign TCP/IP address of the system’s IP. Let system and UAP both in ethernet. IP-NO: Assign face Processor Number. Port Number PNI: Assign 1 KIND: Assign 3 for choose TCP/IP protocol. Assign ETHER-PKGNO Assign TCP/IP address ASYD Command: Assignment of System Data If the Name Display application is not installed and a Name Display Database has been created through the APM for SPA use, the Name Display feature on the NEAX2400 does not need to be enabled, and this MAT assignment does not have to be made. If the Name Display application is installed and its database is going to be used by SPA, the Name Display feature on the NEAX2400 must be enabled. This feature allows SPA to access the Name Display database and retrieve the name associated with the calling extension. Use the ASYD command to enable this feature if necessary: System 1, Index 78, bit 3 Enter either of the following two values: 0: Display name only. 1: Display calling/called number with name. System 1, Index 78, bit 5 Enter 1 (yes) to set name display feature into service. ASDT Command: Assignment of Station Data Each Dterm that is to carry SPA must be set up to handle multiple incoming calls in a manner that is supportive of the SPA function. In addition to its primary incoming line, each supported D term must have a user-defined number of virtual lines assigned to it, and those primary/virtual lines assigned into a pilot hunt group. Then, when the D term user is on the primary line, any incoming call is wrapped to the next virtual line in that hunt group. Use the ASDT and ASHU commands to complete these assignments for each supported D term: 1. Enter the same tenant number that is configured for the application in the APM Application Configuration option (Tenant #1, page 26). 2. Identify virtual lines for each supported D term. These lines should agree with the secondary, or virtual, lines entered for each Dterm station in the database.