NEC Second Party Alert User And Installation Guide
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NDA-30041 Revision 5Page 15 Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION Step 4: Existing OAI Name Display Database Check In this step, the system determines if an OAI Name Display Database is installed on the system: - If the Name Display Database is not installed, the MSF Op-code screen is displayed as described in “Step 5: Specify the MSF Op-code Number”. - If the Name Display Database is installed, the following screen is displayed. Ty p e y and press Enter to use the OAI Name Display Database, or type n and press Enter to create a separate Names Database. Figure 2-6 Database Exists Step 5: Specify the MSF Op-code Number Use the following instructions to specify the MSF Op-code Number: Type the MSF Op-code used by SPA and press Enter. - If you enter an invalid MSF Op-code, the message “ERROR: Invalid MSF number, please enter a value of 128...191!!!” is displayed. Press Enter, type a valid MSF Op-code, and press Enter again. When you enter a valid MSF Op-code, that code is displayed on the screen. Figure 2-7 Verify MSF Op-code Ty p e n and press Enter to cancel the entry and try again, or type y and press Enter to accept the entry and continue. An OAI Name Display Database exists on this system. You may use this database with Second Party Alert, or create a separate Names Database. Do you wish to use the existing OAI Name Display Database? (y/n) [y ] Please enter the MSF Op-code number (128...191) that will be used by Second Party Alert. MSF Op-code: [128 ] You entered [128] -- is this correct? (y/n) [y ]
Page 16NDA-30041 Revision 5 INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide Step 6: Specify the OAI Key Code Use the following instructions to specify the appropriate OAI Key Code: Type the OAI Key Code used by the PBX to generate the MSF Op-code specified in “Step 5: Specify the MSF Op-code Number” on page 15, and press Enter. - If you enter an invalid OAI Key Code, the message “ERROR: Invalid OAI Key Code, please enter a value of 1...14!!!” is displayed. Type Enter, type a valid OAI Key Code, and press Enter again. When you enter a valid OAI Key Code, that code is displayed on the screen. Figure 2-8 Confirm OAI Key Code Ty p e n and press Enter to cancel the entry and try again, or type y and press Enter to accept the entry and continue. Step 7: Specify the Chime Tone Use the following instructions to specify the chime tone used to alert internal callers: Type the Chime Tone used by SPA to alert internal callers and press Enter. - If you enter an invalid Chime Tone, the message “ERROR: Invalid Chime Tone Number, please enter a value of 0...7!!!” is displayed. Press Enter, type a valid Chime Tone, and press Enter again. When you enter a valid Chime Tone, the chime tone number is displayed on the screen. Figure 2-9 Verify Chime Tone Ty p e n and press Enter to cancel the entry and try again, or type y and press Enter to accept the entry and continue. Please enter the OAI Key Code (1...14) used by the PBX to generate MSF Op-code 128. OAI Key Code: [1 ] You entered [1] -- is this correct? (y/n) [y] Please select the Chime Tone used to alert internal callers from one of the following: 0 Connected Tone 1 Release Tone 2 Request Tone 3 Warning Tone 4 Special Tone 5 Acknowledgment Tone 6 Non-acknowledgment Tone Chime Tone Number: [0] You entered [0] -- is this correct (y/n) [y] 7 Confirmation Tone
NDA-30041 Revision 5Page 17 Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION Step 8: Specify the Secondary Line Chime Flag Use the following instructions to set the Secondary Line Chime flag: Ty p e y and press Enter to enable the Secondary Line Chime, or type n and press Enter to disable it. The flag you selected is displayed on the screen. Figure 2-10 Secondary Line Chime Flag Ty p e n and press Enter to cancel the entry and try again, or type y and press Enter to accept the entry and continue. Step 9: Specify the Local Area Code Use the following instructions to enter the local area code: Type the local area code and press Enter. The area code you entered displays on the screen. Figure 2-11 Local Area Code Ty p e n and press Enter to cancel the entry and try again, or type y and press Enter to accept the entry and continue. Step 10: Specify the NEAX Trunk Access Prefix Use the following instructions to enter the NEAX Trunk Access Prefix: Type the NEAX Trunk Access Prefix and press Enter. The prefix you entered displays on the screen. Figure 2-12 Verify Trunk Access Prefix Ty p e n and press Enter to cancel the entry and try again, or y and press Enter to accept the entry and continue. Do you want each station to chime when a call is received on a secondary line (y/n) [y] You entered [y] -- is this correct (y/n) [y] Please enter your local area code: [972] You entered [972] -- is this correct (y/n) [y] Please enter you NEAX trunk access prefix: [9] You entered [9] -- is this correct (y/n) [y]
Page 18NDA-30041 Revision 5 INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide Step 11: Specify the Local Call Method Use the following instructions to specify the method used to place local calls: Type the number that specifies the correct local call method for your area, and press Enter. - If an invalid value is entered, the message “ERROR: Invalid Local Method, please enter a value of 1...2!!!” is displayed. Press Enter, type a valid value, and press Enter again. - When a valid value is entered, the following will be displayed. Figure 2-13 Local Call Method Ty p e n and press Enter to cancel the entry and try again, or y and press Enter to accept the entry and continue. Please select the method used to place local calls from one of the following: 1 7 Digits Only (555 1234) 2 Area Code + 7 Digits (987 555 1234) Local Call Method: [1] You entered [1] -- is this correct (y/n) [y]
NDA-30041 Revision 5Page 19 Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION Step 12: SPA Auto-Config — New Configuration - If a previous version of SPA is installed on the system, installation continues with “Step 13: SPA Auto-Config — Update Existing Configuration” on page 20. - If SPA is not installed, the following information screen is displayed, indicating that the default configuration values will be used for auto configuration. Figure 2-14 SPA Auto-Config (New Config) Type Enter to begin the auto configuration process. During the SPA auto configuration, the following screen is displayed: Figure 2-15 SPA Auto-Config Complete (New Config) When the auto configuration has completed, type Enter and continue with “Step 14: Database Template Installation” on page 21. The default Second Party Alert Application Configuration will now be installed by the autoconfig program. After the Second Party Alert Installation has concluded, be sure to check the configuration using the Applications Manager (APM) and modify any settings that are different on your system. Press Enter to continue [ ] Second Party Alert Auto-Configuration /oai/utils/autocfg running... /oai/utils/autocfg: 2nd_Party_Alert application configured. /oai/utils/autocfg terminated normally. Second Party Alert Auto Configuration Complete Press Enter to continue [ ]
Page 20NDA-30041 Revision 5 INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide Step 13: SPA Auto-Config — Update Existing Configuration - If a previous version of SPA is installed on the system, then the following information screen is displayed, indicating that the current configuration will be updated. Figure 2-16 SPA Auto-Config (Existing Config) Ty p e Enter to begin the auto configuration process. During the SPA auto configuration the following screen is displayed: Figure 2-17 SPA Auto-Config Complete (Existing Config) At the “Reconfigure (y/n)?” prompt, type y and press Enter to update the existing SPA configuration. When the auto configuration has completed, press Enter to continue with “Step 14: Database Template Installation”. The current Second Party Alert Application Configuration will be modified to support the new version. When the autoconfig program is executed by the installation program, you will be informed that 2nd_Party_Alert is already configured. When the autoconfig program asks if you want to reconfigure, be sure to answer with ’Y’ or ’y’ to ensure that the modified Second Party Alert Configuration is installed. After the Second Party Alert Installation has concluded, be sure to check the configuration using the Applications Manager (APM) and validate that all settings are correct for you system. Press Enter to continue [ ] Second Party Alert Auto-Configuration /oai/utils/autocfg running... /oai/utils/autocfg: 2nd_Party_Alert is already configured. /oai/utils/autocfg: Reconfigure (y/n)? y /oai/utils/autocfg: 2nd_Party_Alert application configured. /oai/utils/autocfg terminated normally. Second Party Alert Auto Configuration Complete Press Enter to continue [ ]
NDA-30041 Revision 5Page 21 Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION Step 14: Database Template Installation After auto configuration, the installation script will install the database template files. The following screen will be displayed: Figure 2-18 Database Template Installation After the database templates have been installed, SPA installation is complete. Now go to “Configure Application” on page 23 to configure the SPA applications. Second Party Alert Database Template Installation Copying Second Party Alert Names Master Database template Copying Second Party Alert Names Application Database template Copying Phone Line Master Database template Copying Phone Line Application Database template Copying Tenant Master Database template Copying Tenant Application Database template Press Enter to continue [ ] Second Party Alert Installation Complete
Page 22NDA-30041 Revision 5 INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide Configuration The following sections describe the configuration of Second Party Alert (SPA). Access System Administration MenuTo access the System Administration Menu: Select the APM option from the APM Platform Management menu. Enter the System Administrator password at the APM password screen. Change Facility NumberThe Number of Facilities must be set to 9 or greater in the OAI Library Configuration before SPA 1.5 (or previous versions) will work. (The default is 8.) Using the APM, perform the following steps to change the default value of Number of Facilities: Select System Configuration from the System Administration menu. Select OAI Library Configuration. Select Modify. Press the Enter key. Use the arrow keys to move to the Number of Facilities field. Enter 9 (or greater) and press the Enter key. Select the Quit option two times to return to the System Administration menu.
NDA-30041 Revision 5Page 23 Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION Configure ApplicationSPA is configured into the APM system using the Add function of the Application Configuration option on the APM System Administration menu. Enter the Application Configuration option from the System Administration menu. This section contains the information that you should enter into the configuration file for SPA. For specific instructions on what these parameters mean and how to make these entries, use the APM Operations Manual. Step 1: Application Characteristics When adding SPA to the APM Application Configuration file, define it as follows: Note:This step is done automatically during installation if you answer YES to the autoconfig prompt. Parameter Default Entry Description OAI Application Y Indicates whether or not (Yes or No) SPA communicates with the NEAX2400 using OAI processes. CRT Application N Indicates whether or not (Yes or No) SPA requires a terminal screen that is of the same type as the one used by the APM Communication Queue N Indicates whether or not (Yes or No) this non-OAI application needs an IPC queue to communicate with other processes.
Page 24NDA-30041 Revision 5 INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide Step 2: Primary Configuration Parameters On the APM Configuration Entry screen, make an entry for each SPA parameter shown below. If the parameter is followed by an asterisks (*) in the table, you must make the entry exactly as shown. Other entries serve only as examples — actual entries are site-dependent. Note: This step is done automatically during installation if you answer YES to the autoconfig prompt. Parameter Default Entry Description Application Name 2nd_Party_Alert Specifies the name to be displayed in the APM menus. This name is displayed however it is entered here (i.e., capital letters, lower case, etc.) Executable Filename* /oai/app/party/bin/spa Indicates the path name of the executable file. Group* (no entry) Indicates the group to which SPA is associated. Response Mode* I Indicates the action that the APM is to take with SPA should a member of the group terminate, such as I(gnore). Initialization Batch N Indicates whether or not (Yes or No) SPA is to be initialized automatically when the OAI system is initialized. Termination Mode* M Indicates how the APM is to notify SPA to terminate (e.g., message). Standard Output /dev/null Designates the file into which SPA output is redirected. Number of Restarts 0 Indicates how many times the APM may restart SPA after it terminates erroneously.