NEC Ncs Console User Guide
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Index NCS Console 4.0 User Guide I Index Index A AA status 10 active calls view 7, 10 All Extensions view 8 answering calls 14–15 attendant extension 22 audio beep 23 Auto Attendant 18 Auto Attendant default 22 B BLF (see Busy Lamp Field) blind transfer 17 Busy Lamp Field (BLF) 8 busy status 10 buttons 7 C call handling buttons 7 call park 19 pickup 20 call park ID 7 call states 10 calls status view 7 conference calls 20 conferenced status 10 configuration 22–24 connected status 10 D dial pad 7 roll back button 7 dial tone status 10 dialing 14 disconnect status 10 double-click shortcut 14 E error status 10 extension setting 22 H handling calls 13–21 Hands Free and Headset Mode 13 hang-up 15 hold pickup a call on hold 16 hold pend status 10 hold status 10 hold, hold pend 15 I ID 7 idle status 10 In Use status 10 installation NCS Console client system 3 system requirements 2 K keyboard shortcuts 11 M main window 6 making a call 14 mouse shortcuts 12 multiple call waiting 7 N NCS Console basic functions 1 client system installation 3 main window 6 setup 22–24 number pad shortcuts 11 O options, setting 22–24
Index IINCS Console 4.0 User Guide overhead paging 21 setup 23 P paging 21 Park status 10 parking a call 19 pickup a parked call 20 placing a call 14 proceeding status 10 R ringing status 10 roll back button 7 S screen popup 23 setup 22–24 audio beep 23 Auto Attendant 22 extension number 22 overhead paging 23 screen pop 23 speed call list 23 setup call status 10 shortcuts double-click 14 keyboard 11 mouse 12 number pad 11 Speed Call list setup 23 Speed view 9 states 10 Status column 10 supervised transfer 17 system call park 19 system requirements 2 T Telephone ii transferring calls 16–20 blind transfer 17 parking 19rules about 16 supervised transfer 17 to Auto Attendant 18 to user’s voice mailbox 19 to Voice Mail 18 Trunk view 9 trunk, and overhead paging 23 V VM (Voice Mail) status 10 Voice Mail 18 W warranty iii
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