NEC Mt1065 Lcd Projector Users Manual

							E-57
TROUBLESHOOTING
This section helps you resolve problems you may encounter while setting up or using the projector.
Power Indicator
Indicator Condition
Projector Condition Note
Off
Blinking light
Steady lightGreen
Orange0.5 sec ON,
0.5 sec OFF
2.5 sec ON,
0.5 sec OFF
0.5 sec ON,
0.5 sec OFFThe main power is off
The projector is getting ready
to turn on.
The projector is in Sleep mode.
The projector is cooling down.
The projector is turned on.
The projector is in Standby or
Idle. Green
Orange–
Wait for a moment.
–
Wait for a moment.
–
–
Indicator Condition
Projector Condition Note
Off
Blinking light
Steady lightRed
Green
Orange
Green1 cycle (0.5 sec ON,
2.5 sec OFF)
2 cycle (0.5 sec ON,
0.5 sec OFF)
3 cycle (0.5 sec ON,
0.5 sec OFF)
4 cycle (0.5 sec ON,
0.5 sec OFF)
6 cycle (0.5 sec ON,
0.5 sec OFF)
7 cycles (0.5 sec ON,
0.5 sec OFF)Normal
Lamp cover error or lamp
housing error
Temperature error
Power error
Fan error
Lamp error
Fails to read lamp data
Re-firing the lamp
Control key locked
Idle condition–
Replace the lamp cover or
lamp housing correctly.
The projector is overheated.
Move the projector to a cooler
location.
Power unit will not work cor-
rectly.
Fans will not work correctly.
Lamp fails to light. Wait a full
minute and then turn on again.
Contact your dealer.
The projector is re-firing.
You have pressed control
panel key when Control Key
Lock is enabled.
–
Status Indicator
Indicator Condition
Projector Condition Note
Off
Blinking light
Steady lightNormal
Lamp has reached its end of
life. Lamp replacement mes-
sage will be displayed.
Lamp has been used beyond
its limit. The projector will not
turn on until the lamp is re-
placed.
Lamp mode is set to Eco mode
Extended life lamp is used Red
Red
Green
Orange–
Replace the lamp.
Replace the lamp.
–
–
Lamp Indicator 
						

							E-58
Does not turn on
No picture
Image isn’t square to the
screen
Picture is blurred
Image is scrolling verti-
cally, horizontally or
both
Remote control does
not work
Indicator is lit or blink-
ing
Cross color in RGB
mode
USB mouse does not
work•Check that the power cable is plugged in and that the power button on the projector cabinet or the remote
control is on. See pages E-17 and 18.
•Ensure that the lamp cover or lamp housing is installed correctly. See page E-55.
•Check to see if the projector has overheated or the lamp has reached the end of its usable life. If there is
insufficient ventilation around the projector or if the room where you’re presenting is particularly warm, move
the projector to a cooler location.
•The lamp may fail to light. Wait a full minute and then turn on the power again.
•The lamp has reached the end of its usable life. Replace the lamp.
•Use the menu to select your source (RGB 1/2, Video, S-Video, DVI, Viewer or LAN). See page E-19.
•Ensure your cables are connected properly.
•Use menus to adjust the brightness and contrast. See page E-40.
•Remove the lens cap.
•Reset the settings or adjustments to factory preset levels using the Factory Default in the Adjustment Menu.
See page E-54.
•Enter your registered keyword if the Security function is enabled. See page E-53.
•When using with a notebook PC, be sure to connect between the projector and the notebook PC before turning
on the power to the notebook PC. In most cases signal cannot be output from RGB output unless the notebook
PC is turned on after connecting with the projector.
*If the screen goes blank while using your remote control, it may be the result of the computers screen-
saver or power management software.
*If you accidentally hit the POWER button on the remote control, wait 60 seconds and then press the POWER
button again to resume.
•See also the next page.
•Reposition the projector to improve its angle to the screen. See page E-19.
•Use the 3DReform function to correct the trapezoid distortion. See page E-20.
•Adjust the focus. See page E-20.
•Reposition the projector to improve its angle to the screen. See page E-19.
•Ensure that the distance between the projector and screen is within the adjustment range of the lens. See page
E-12 and -13.
•Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on.
Should this happen, let the projector stand until there is no condensation on the lens.
•Use menus or Source button on the remote control or the cabinet to select the source you want to input.
•Adjust the computer image manually with the Position/Clock in the Image. See page E-41.
•Install new batteries. See page E-11.
•Make sure there are no obstacles between you and the projector.
•Stand within 22 feet (7 m) of the projector. See page E-11.
•Make sure that you are in the Projector mode and the PJ button lights in red. If not, press the PJ button. See
page E-24.
•See the Status Indicator on pages E-57.
•If Auto Adjust is off, turn it on or adjust the image manually with the Position/Clock in the Image Options. See
pages E-41 and -47.
•Make sure that your USB mouse is properly connected to the projector.
The projector may not support some brands of a USB mouse.
Problem Check These  Items
Common Problems & Solutions
For more information contact your dealer. 
						

							E-59
If there is no picture, or the picture is not displayed correctly.
•Power on process for the projector and the PC.
Be sure to connect the RGB cable between the projector and the computer before turning on the computer. There are some notebook PCs,
which do not output signal unless there is a projectors or monitor connected first.
NOTE: You can check the horizontal frequency of the current signal in the projector’s menu under Information.  If it reads “0kHz”, this means there is nosignal being output from the computer. See page E-54 or go to next step.
•Enabling the computer’s external display.
Displaying an image on the notebook PC’s screen does not necessarily mean it outputs a signal to the projector.  When using a PC
compatible laptop, a combination of function keys will enable/disable the external display.  Usually, the combination of the ‘Fn” key along
with one of the 12 function keys gets the external display to come on or off.  For example, NEC laptops use Fn + F3, while Dell laptops use
Fn + F8 key combinations to toggle through external display selections.
•Non-standard signal output from the computer
If the output signal from a notebook PC is not an industry standard, the projected image may not be displayed correctly. Should this
happen, deactivate the notebook PC’s LCD screen when the projector display is in use. Each notebook PC has a different way of
deactivate/reactivate the local LCD screens as described in the previous step. Refer to your computer’s documentation for detailed
information.
•Image displayed is incorrect when using a Macintosh
When using a Macintosh with the projector, set the DIPswitch of the Mac adapter (not supplied with the projector) according to your
resolution. After setting, restart your Macintosh for the changes to take affect.
For setting display modes other than those supported by your Macintosh and the projector, changing the DIP switch on a Mac adapter may
bounce an image slightly or may display nothing. Should this happen, set the DIP switch to the 13” fixed mode and then restart your
Macintosh. After that, restore the DIP switches to a displayable mode and then restar t the Macintosh again.
NOTE: A Video Adapter cable manufactured by Apple Computer is needed for a PowerBook which does not have a mini D-Sub 15-pin connector.
•Mirroring on a PowerBook
*When using the projector with a Macintosh PowerBook, output may not be set to 1024 
 768 unless “mirroring” is off on your
PowerBook. Refer to owner’s manual supplied with your Macintosh computer for mirroring.
•Folders or icons are hidden on the Macintosh screen
Folders or icons may not be seen on the screen. Should this happen, select [View] → [Arrange] from the Apple menu and arrange icons. 
						

							E-60
SPECIFICATIONS
This section provides technical information about the MT1075 Projectors performance
Model Number MT1075
Optical
LCD Panel 1.0 p-Si TFT active-matrix with Micro Lens Array
Resolution 1024
768 pixels up to UXGA with Advanced AccuBlend
Lens Motorized zoom and focus:
F1.74 – 2.18 f=30.8mm – 41.6mm
Lamp 300 W DC standard / 160 W DC (Optional Extended life lamp)
Color Image Sensor 23,040 pixels (160 dots
144 lines)
Image Size 25 inches – 500 inches (0.6 m – 12.7 m) diagonal
Projection Distance 2.96 ft – 51.23 ft / 1.0 m (Tele) – 15.6 m (Wide)
Projection Angle Tele : 10.3° – 10.7° Wide : 13.7° – 14.4°
Electrical
Inputs 2 RGB (D-Sub 15 Pin/BNC
5), 1 DVI, 1 S-Video, 1 Video, 2 PC Card,
3 Stereo Mini Audio, 2 (L/R) RCA Audio, 1 PC Control, 1 (L/R) RCA Audio
Outputs 1 RGB, 1 Stereo Mini Audio
USB Port 1 A Type, 1 B Type
Video Compatibility NTSC, NTSC4.43, PAL, PAL-60, PAL-N, PAL-M, SECAM, HDTV:1080p, 1080i, 720p, 576p, 576i, 480p, 480i
(w/optional cable)
Scan Rate Horizontal: 15 kHz to 100 kHz (RGB: 24 kHz or over) / Ver tical: 48 Hz to 120 Hz
Video Bandwidth RGB: 80 MHz (-3dB)
Color Reproduction 16.7 million colors simultaneously, Full color
Horizontal Resolution NTSC / NTSC4.43/PAL/PAL-M/PAL-N/PAL60: 600 TV lines
SECAM: 350 TV lines
RGB: 1024 dots (H)
768 dots (V),
External Control RS232, IR, USB, LAN (optional)
Sync Compatibility Separate Sync / Composite Sync / Sync on G
Built-in Speakers 5W
2 (stereo)
Power Requirement 100 - 240V AC, 50 / 60 Hz
Input Current 4.3A
Power Consumption 1.0W in Standby mode/14W in Idle mode/415W in Lamp Normal mode/345W in Lamp Eco mode
(250W in use of the optional Extended Life lamp)
Mechanical
Installation Orientation: Desktop/Front, Desktop/Rear, Ceiling/Front, Ceiling/Rear
Dimensions 13.2 (W)
4.5 (H)
12.7 (D)
334mm (W)
115mm (H)
323mm (D)
(not including protrusions)
Net Weight 13.0 lbs / 5.9 kg
Environmental Considerations
Operational Temperatures :32° to 95°F (0° to 35°C), 20% to 80% humidity (non-condensing)
Storage Temperatures : 14° to 122°F (-10° to 50°C), 20% to 80% humidity (non-condensing)
Regulations UL/C-UL Approved (UL 60950, CSA 60950)
Meets DOC Canada Class B requirements
Meets FCC Class B requirements
Meets AS/NZS CISPR22 Class B
Meets EMC Directive (EN55022, EN55024, EN61000-3-2, EN61000-3-3)
Meets Low Voltage Directive (EN60950, TUV GS Approved)
For additional information visit:
US : http://www.necvisualsystems.com
Europe : http://www.neceurope.com/
Global : http://www.nec-pj.com/
LCD panels are inherently susceptible to pixel defects.
For additional information regarding pixel data, please contact your local NEC sales office.
The specifications are subject to change without notice. 
						

							E-61
This section provides technical information about the MT1065 Projectors performance
Model Number MT1065
Optical
LCD Panel 1.0 p-Si TFT active-matrix with Micro Lens Array
Resolution 1024
768 pixels up to UXGA with Advanced AccuBlend
Lens Motorized zoom and focus:
F1.74 – 2.18 f=30.8mm – 41.6mm
Lamp 275 W DC standard / 160 W DC (Optional Extended life lamp)
Color Image Sensor 23,040 pixels (160 dots
144 lines)
Image Size 25 inches – 500 inches (0.6 m – 12.7 m) diagonal
Projection Distance 2.96 ft – 51.23 ft / 1.0 m (Tele) – 15.6 m (Wide)
Projection Angle Tele : 10.3° – 10.7° Wide : 13.7° – 14.4°
Electrical
Inputs 2 RGB (D-Sub 15 Pin/BNC
5), 1 DVI, 1 S-Video, 1 Video, 2 PC Card,
3 Stereo Mini Audio, 2 (L/R) RCA Audio, 1 PC Control, 1 (L/R) RCA Audio
Outputs 1 RGB, 1 Stereo Mini Audio
USB Port 1 A Type, 1 B Type
Video Compatibility NTSC, NTSC4.43, PAL, PAL-60, PAL-N, PAL-M, SECAM, HDTV:1080p, 1080i, 720p, 576p, 576i, 480p, 480i
(w/optional cable)
Scan Rate Horizontal: 15 kHz to 100 kHz (RGB: 24 kHz or over) / Vertical: 48 Hz to 120 Hz
Video Bandwidth RGB: 80 MHz (-3dB)
Color Reproduction 16.7 million colors simultaneously, Full color
Horizontal Resolution NTSC / NTSC4.43/PAL/PAL-M/PAL-N/PAL60: 550 TV lines
SECAM: 350 TV lines
YCbCr: 800 TV lines
RGB: 1024 dots (H)
768 dots (V),
External Control RS232, IR, USB, LAN (optional)
Sync Compatibility Separate Sync / Composite Sync / Sync on G
Built-in Speakers 5W
2 (stereo)
Power Requirement 100 - 120V AC / 200 - 240V AC, 50 / 60 Hz
Input Current 4.0A (100 - 120V AC) / 2.0A (200 - 240V AC)
Power Consumption 1.0W in Standby mode/390W in Lamp Normal mode/320W in Lamp Eco mode
(250W in use of the optional Extended Life lamp)
Mechanical
Installation Orientation: Desktop/Front, Desktop/Rear, Ceiling/Front, Ceiling/Rear
Dimensions 13.2 (W)
4.5 (H)
12.7 (D)
334mm (W)
115mm (H)
323mm (D)
(not including protrusions)
Net Weight 13.0 lbs / 5.9 kg
Environmental Considerations
Operational Temperatures :32° to 95°F (0° to 35°C), 20% to 80% humidity (non-condensing)
Storage Temperatures : 14° to 122°F (-10° to 50°C), 20% to 80% humidity (non-condensing)
Regulations UL Approved (UL 1950, CSA 950)
Meets DOC Canada Class B requirements
Meets FCC Class B requirements
Meets AS/NZS3548 Class B
Meets EMC Directive (EN55022, EN55024, EN61000-3-2, EN61000-3-3)
Meets Low Voltage Directive (EN60950, TUV GS Approved)
For additional information visit:
US : http://www.necvisualsystems.com
Europe : http://www.neceurope.com/
Global : http://www.nec-pj.com/
LCD panels are inherently susceptible to pixel defects.
For additional information regarding pixel data, please contact your local NEC sales office.
The specifications are subject to change without notice. 
						

							E-62
APPENDIX
Cabinet Dimensions
Unit = mm (inch)
Mini D-Sub 15 Pin Connector
Pin Assignments of D-Sub RGB Input Connector
Pin No. RGB Signal (Analog) YCbCr Signal
1Red Cr2Green or Sync on Green Y3Blue Cb
4Ground5Ground6Red Ground Cr Ground
7Green Ground Y Ground8Blue Ground Cb Ground9No Connection
10 Sync Signal Ground11 SCART Sync12 Bi-directional DATA (SDA)*
13 Horizontal Sync or Composite Sync14 Vertical Sync
15 Data Clock*
Signal Level
Video signal : 0.7Vp-p (Analog)
Sync signal : TTL level
* RGB 1 Input only
51423
10
11 12 13 14 156 978
334(13.15)
16(0.63)
92.2(3.63)
323(12.7)
139(5.47)115(4.53)
78.6(3.1)
Lens center
Lens center 
						

							E-63
Compatible Input Signal List
Signal Resolution Frequency H. Refresh Rate
( Dots ) ( kHz ) ( Hz )
NTSC – 15.734 60
PAL–15.625 50SECAM – 15.625 50VESA 640
480 31.47 59.94
IBM 640
480 31.47 60MAC 640
480 31.47 60MAC 640
480 34.97 66.67
MAC 640
480 35 66.67VESA 640
480 37.86 72.81VESA 640
480 37.5 75
IBM 640
480 39.375 75VESA 640
480 43.269 85.01IBM 720
350 31.469 70.09
VESA 720
400 37.927 85.04IBM 720
350 39.44 87.85IBM 720
400 39.44 87.85
VESA 800
600 35.16 56.25VESA 800
600 37.879 60.32VESA 800
600 48.077 72.19
VESA 800
600 46.88 75VESA 800
600 53.674 85.06MAC 832
624 49.725 74.55
VESA 1024
768 35.5 43 InterlacedVESA 1024
768 48.363 60VESA 1024
768 56.476 70.07
MAC 1024
768 60.241 74.93VESA 1024
768 60.023 75.03VESA 1024
768 68.677 85
#VESA 1152
864 67.5 75#MAC1152
870 68.681 75.06#SUN 1152
900 61.796 65.95
#SGI 1152
900 71.736 76.05#VESA 1280
960 60 60#VESA 1280
1024 63.981 60.02
#MAC1280
1024 69.89 65.2#HP1280
1024 78.125 72.01#SUN 1280
1024 81.13 76.11
#VESA 1280
1024 79.976 75.03#VESA 1280
1024 91.146 85.02#SXGA+ 1400
1050 – –
#HDTV (1080p)1920
1080 67.5 60#SDTV(576i)(625i)–15.6 50#SDTV(576p)(625p)–31.5 50
#HDTV (1080i)(1125i)1920
1080 33.75 60 Interlace#HDTV (1080i)(1125i)1920
1080 28.13 50 Interlace#HDTV (720p)(750p)1280
720 45 60 Progressive
#SDTV (480p)(525p)–31.47 59.94 Progressive#VESA 1600
1200 75.0 60#VESA 1600
1200 81.3 65
#VESA 1600
1200 87.5 70#VESA 1600
1200 93.75 75DVD YCbCr – 15.734 59.94  Interlaced
DVD YCbCr – 15.625 50  Interlaced
#: Images in above flagged with # are compressed with Advanced AccuBlend.
NOTE: Some composite sync signals may not be displayed correctly.
Signals other than those specified in the table above may not be displayed correctly. If this should happen, change
the refresh rate or resolution on your PC. Refer to Display Properties help section of your PC for procedures.
UXGA (1600
1200) is supported for separate sync signal only. 
						

							E-64
15243
67 98
Cable ConnectionCommunication Protocol
Baud rate ............................. 38400 bps
Data length .......................... 8 bits
Parity .................................... No parity
Stop bit ................................ One bit
X on/off ................................ None
Communications procedure . Full duplex
NOTE: Depending on the equipment, a lower baud rate may be recommendedfor long cable runs.
PC Control Codes and Cable Connection
PC Control CodesFunction Code Data
POWER ON 02H 00H 00H 00H 00H 02H
POWER OFF 02H 01H 00H 00H 00H 03H
INPUT SELECT RGB 1 02H 03H 00H 00H 02H 01H 01H 09H
INPUT SELECT RGB 2 02H 03H 00H 00H 02H 01H 02H 0AH
INPUT SELECT VIDEO 02H 03H 00H 00H 02H 01H 06H 0EH
INPUT SELECT S-VIDEO 02H 03H 00H 00H 02H 01H 0BH 13H
INPUT SELECT DVI (DIGITAL) 02H 03H 00H 00H 02H 01H 1AH 22H
INPUT SELECT VIEWER 02H 03H 00H 00H 02H 01H 1FH 27H
PICTURE MUTE ON 02H 10H 00H 00H 00H 12H
PICTURE MUTE OFF 02H 11H 00H 00H 00H 13H
SOUND MUTE ON 02H 12H 00H 00H 00H 14H
SOUND MUTE OFF 02H 13H 00H 00H 00H 15H
ON SCREEN MUTE ON 02H 14H 00H 00H 00H 16H
ON SCREEN MUTE OFF 02H 15H 00H 00H 00H 17H
NOTE: Contact your local dealer for a full list of PC Control Codes if needed.
Using Software Keyboard
1 to 0 and Characters
........................... Use to type in IP address or projector name
SP ...................... Inserts a space
BS ...................... Deletes one character backward
........................ Returns to the previous
........................ Advances to the next
OK ...................... Executes the selection
Cancel ................ Cancels the selection
Drag bar ............. Use to move the software keyboard on the screen.
MODE ................ Selects one of three modes for alphabet and special
characters.
To GND of PC
NOTE: Pins 1, 4, 6 and 9 are no used.
NOTE: Jumper “Request to Send” and “Clear to Send” together on both ends ofthe cable to simplify cable connection.To RxD of PC To TxD of PC
To  RTS of PC
To CTS of PC
PC Control Connector (D-SUB 9P) 
						

							E-65
Operation Using an HTTP Browser
Overview
The use of HTTP server functions will allow control of the projector from
a web browser without the installation of special software. Please be
sure to use “Microsoft Internet Explorer 4.x” or a higher version for the
web browser. (This device uses “JavaScript” and “Cookies” and the
browser should be set to accept these functions. The setting method
will vary depending on the version of browser. Please refer to the help
files and the other information provided in your software.)
NOTE:
*The use of HTTP server functions is not available during Standby mode.
*The display’s or button’s response can be slowed down or operation may not
be accepted depending the settings of your network. Should this happen, con-
sult your network administrator.
*The projector may not respond if its buttons are repeatedly pressed in rapid
intervals. Should this happen, wait a moment and repeat. If you still can’t get
any response, pull out and then re-insert the LAN card.
*Do not use the HTTP Server functions and the Dynamic Image Utility included
on the supplied CD-ROM. Using both at the same time may result in a connec-
tion failure or slow response.
Access is gained to the HTTP server functions by specifying
http://  /index.html
in the entry column of the URL.
Preparation Before Use
Make network connections and set up the projector and confirm that it
is complete before engaging in browser operations. (See “Setting LAN
Mode” on page E-50.)
Operation with a browser that uses a proxy server may not be possible
depending on the type of proxy server and the setting method. Although
the type of proxy server will be a factor, it is possible that items that have
actually been set will not be displayed depending on the effectiveness
of the cache, and the contents set from the browser may not be re-
flected in operation. It is recommended that a proxy server not be used
unless it is unavoidable.
Handling of the Address for Operation via a Browser
Regarding the actual address that is entered for the address or entered
to the URL column when operation of the projector is via a browser, the
host name can be used as it is when the host name corresponding to
the IP address of the projector has been registered to the domain name
server by a network administrator, or the host name corresponding to
the IP address of the projector has been set in the “HOSTS” file of the
computer being used.
Example 1: When the host name of the projector has been set to
“pj.nec.co.jp”, http://pj.nec.co.jp/index.html is specified for the ad-
dress or the entry column of the URL.
Example 2: When the IP address of the projector is “192.168.73.1”,
access is gained to the HTTP server functions by specifying
http://192.168.73.1/index.html for the address or the entry column
of the URL.
Structure of the HTTP Server
Power: This controls the power of the projector.
On .................. Power is switched on.
Off .................. Power is switched off.
Volume: This controls the volume of the projector.

.................... Increments the volume adjustment value.
.................... Decrements the volume adjustment value.
Mute: This controls the mute function of the projector.
All On ............. Mutes each of the video, audio, and on-screen dis-
play functions.
All Off ............. Cancels the muting of each of the video, audio, and
on-screen display functions.
Picture On ...... Mutes the video.
Picture Off ...... Cancels the video muting.
Sound On ...... Mutes the audio.
Sound Off ...... Cancels the audio muting.
OSD On ......... Mutes the on-screen display.
OSD Off ......... Cancels the muting of the on-screen display.
Picture: Controls the video adjustment of the projector.
Brightness 
.. Increments the brightness adjustment value.
Brightness .. Decrements the brightness adjustment value.
Contrast 
..... Increments the contrast adjustment value.
Contrast ..... Decrements the contrast adjustment value.
Color 
.......... Increments the color adjustment value.
Color .......... Decrements the color adjustment value.
Hue 
............ Increments the hue adjustment value.
Hue ............ Decrements the hue adjustment value.
Sharpness 
.Increments the sharpness adjustment value.
Sharpness .Decrements the sharpness adjustment value.
*The functions that can be controlled will vary depending on the sig-
nal being input to the projector.
Source Select: This switches the input connector of the projector.
RGB1 ............. Switches to the RGB 1 connector.
RGB2 ............. Switches to the RGB 2 connector.
Video ............. Switches to the Video connector.
S-Video .......... Switches to the S-Video connector.
DVI(DIGITAL) . Switches to the DVI connector
Viewer ............ Switches to the Viewer.
LAN ................ Switches to a LAN signal.
Projector Status: This displays the condition of the projector.
Remaining Lamp Time .. Displays the remaining life of the lamp as a
percentage.
Lamp Hour Meter ..........Displays how many hours the lamp has been
used.
Projector Usage ............ Displays how many hours the projector has
been used.
Filter Usage ..................Displays how many hours the filter has been
used.
Error Status ..................Displays the status of errors occurring within
the projector.
Refresh ......................... Updates the display of the following condi-
tions. 
						

							E-66
TravelCare Guide
TravelCare - a service for international travelers
This product is eligible for TravelCare, NECs unique international war-
ranty.
Please note that TravelCare coverage differs in part from coverage un-
der the warranty included with the product.
Services offered with TravelCare
This warranty allows customers to receive service on their product at
the NEC and NEC-designated service stations in the countries listed
herein when temporarily traveling internationally for business or plea-
sure.
For details on services offered by the different service stations, please
refer to the List of TravelCare Outlets below.
1 Repair services
The product will be repaired and delivered within 10 business days,
not including shipping time.
During the term of warranty, the cost of maintenance parts, labor
costs for repairs and shipping costs within the service stations cov-
erage area are covered by the warranty.
2 Replacement product rental service
If the customer desires, he or she can rent a replacement product
while the original product is being repaired.
Fee: US$200 for 12 days
This fee must be paid at the local service station in cash or credit
card.
The $200 rental fee is non-refundable even if the customer rents it
less than 12 days before returning.
The replacement product will be delivered within 3 business days.
If the customer did not return the replacement product within 12 days,
the customer will be charged the price of the unit.
If the customer returned the replacement product in a faulty or dam-
aged condition, the repair cost will be charged to the customer.
Note that this service is not offered in all countries and regions. Please
refer to the List of TravelCare Outlets.
In addition, this replacement product rental service is not offered af-
ter the products warranty has expired.
Term of warranty
1
a. Upon presentation of the warranty or receipt received upon pur-
chase:
Valid for the term indicated on the warranty or the normal term of
warranty for the country of purchase.
b.When only the product is brought in:
Valid for a period of within 14 months of the date of manufacture
indicated by the serial number attached to the product.
2When a product whose term of warranty is expired is brought in:
Repairs will be offered for a fee. In this case the customer is not
eligible for the replacement product rental service.
3In the following cases, repairs may be charged, even if the products
warranty is still in effect:
1) If the term of warranty, model name, serial number and name of
the store of purchase are not indicated on the warranty or have
been altered.
2) Problems or damage caused by dropping or shocks during ship-
ment or movement by the customer or by improper handling by
the customers.
3) Problems or damage caused by improper usage or unwarrant-
able alterations or repairs by the customer.
4) Problems or damage caused by fire, salt damage, gas damage,
earthquakes, lightning damage, storm or flood damage or other
natural disasters or such external factors as dust, cigarette
smoke, abnormal voltage, etc.
5) Problems or damage caused by use in hot or humid places, in
vehicles, boats or ships, etc.6) Problems or damage caused by expendable supplies or devices
connected to the product other than those designated by NEC.
7) Problems caused by natural consumption, wear or deterioration
of parts under normal usage conditions.
8) Problems or damage to lamps and other expendable supplies,
included parts or optional parts.
9)Other conditions stipulated in the warranty included with the prod-
uct also apply.
NOTE: The product can be used overseas with voltages of 100 to 120V and 200
to 240V by using a power cable suited for the standards and power source volt-
age of the country in which the product is being used.
List of TravelCare Outlets
This list applies as of April 1, 2004.
For the most up-to-date information, please refer to the websites of the
service stations in the various countries on the List of TravelCare Out-
lets or to the NEC website at http://www.nec-pj.com.
In Europe
NEC Europe, Ltd. / European Technical Centre
Address: Unit G, Stafford Park 12, Telford TF3 3BJ, U.K.
Telephone: +44 1952 237000
Fax Line: +44 1952 237006
Email Address: [email protected]
WEB Address: http://www.neceur.com
(Regions Covered)
EU:Austria*, Belgium*, Denmark*, Finland*, France*, Germany*,
Greece*, Ireland*, Italy*, Luxembourg*, The Netherlands*,
Portugal*, Spain*, Sweden* and the United Kingdom*
EEA: Norway*, Iceland and Liechtenstein
In North America
NEC Solutions (America), Inc.
Address: 1250 N. Arlington Heights Road, Itasca,
Illinois 60143, U.S.A.
Telephone: +1 800 836 0655
Fax Line: +1 800 356 2415
Email Address: vsd.tech-suppor [email protected]
WEB Address: http://www.necvisualsystems.com
(Regions Covered)
U.S.A. *, Canada*
In Oceania
NEC Australia Pty., Ltd.
Address: New South Wales;
184 Milperra Road, Reversby 2212
Victoria;
480 Princess Hwy Noble Park 3174
South Australia;
84A Richmond Road, Keswick 5035
Queensland;
116 Ipswich Road, Woollongabba 4102
Western Australia;
45 Sarich Court Osborne Park 6017
Telephone: 131 632 (from domestic)
+61 8 8375 5706 (from overseas)
Fax Line: +61 8 8375 5757
Email Address: [email protected]
WEB Address: http://www.nec.com.au
(Regions Covered)
Australia*, New Zealand