NEC M352ws Projector Users Manual
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130 7. Maintenance This completes the lamp replacement. Go on to the clearing lamp hour meters. NOTE: When you continue to use the projector for another 100 hours after the lamp has reached the end of its life, the projector cannot turn on and the menu is not displayed. If this happens, press the HELP button on the remote control for 10 seconds to reset the lamp clock back to zero. When the lamp time clock is reset to zero, the LAMP indicator goes out. To clear the lamp usage hours: 1. Place the projector where you use it. 2. Plug the power cord into the wall outlet, and then turn on the projector. 3. Clear the lamp usage hours. From the menu, select [RESET] → [CLEAR LAMP HOURS] and reset the lamp usage hours. 4. Reattach the lamp cover. (1) Slide the lamp cover back until it snaps into place. (2) Tighten the screw to secure the lamp cover. • Be sure to tighten the screw. 3. Install a new lamp housing. (1) Insert a new lamp housing until the lamp housing is plugged into the socket. (2) Push the top center of the lamp housing to secure it. (3) Secure it in place with the three screws. • Be sure to tighten the screws.
131 8. Appendix ❶ Troubleshooting This section helps you resolve problems you may encounter while setting up or using the projector. Indicator Messages Power Indicator Indicator ConditionProjector ConditionNote Off The main power is off – Blinking light Blue 0�5 sec On,0�5 sec OffThe projector is getting ready to turn on�Wait for a moment� 2�5 sec On,0�5 sec OffOff Timer is enabled� – Steady lightBlueThe projector is turned on�– Orange The projector is [NETWORK STANDBY] mode or sleep mode*�– Red [NORMAL] is selected for [STANDBY MODE] – Status Indicator Indicator ConditionProjector ConditionNote Off Power on or Standby ([NORMAL] or [NETWORK STANDBY] for [STANDBY MODE]) – Blinking light Red 1 cycle (0�5 sec On, 2�5 sec Off)Lamp cover error or lamp housing errorReplace the lamp cover or lamp housing correctly � 2 cycle (0�5 sec On, 0�5 sec Off)Temperature errorThe projector is overheated� Move the projector to a cooler location�3 cycle (0 �5 sec On, 0�5 sec Off)Power errorPower unit is not working properly � Contact your dealer�4 cycle (0 �5 sec On, 0�5 sec Off)Fan errorFans will not work correctly � 6 cycle (0�5 sec On, 0�5 sec Off)Lamp errorLamp fails to light� Wait a full minute and then turn on again�Orange1 cycle (0 �5 sec On, 2�5 sec Off)Network conflict Both the built-in wired LAN and the wireless LAN cannot be connected to the same network at the same time�To use both built-in wired LAN and wireless LAN at the same time, connect them to different networks�Green Re-firing the lamp (The projector is cooling down�)The projector is re-firing�Wait for a moment�Steady lightGreen The projector is in [NORMAL] mode or sleep mode�– Orange CONTROL PANEL LOCK is on�You have pressed cabinet button when Control Panel Lock is on�CONTROL ID error R e m o t e c o n t r o l I D a n d p r o j e c t o r I D a r e n o t matched� Lamp Indicator Indicator ConditionProjector ConditionNote Off Normal – Blinking light Red Lamp has reached its end of life� Lamp replace-ment message will be displayed�Replace the lamp� Steady lightRedLamp has been used beyond its limit � The projector will not turn on until the lamp is replaced�Replace the lamp� Green [ECO MODE] is set to [AUTO ECO], [NORMAL] or [ECO] – * For more information on "sleep mode", see page 119. Over-Temperature Protection If the temperature inside the projector rises too high, the over-temperature protector will automatically turn off the lamp with the STATUS indicator blinking (2-cycle On and Off.) Should this happen, do the following: • Unplug the power cord after the cooling fans stop. • Move the projector to a cooler location if the room where you are presenting is particularly too warm. • Clean the vents if they are clogged with dust. • Wait about 60 minutes until the inside of the projector becomes cool enough.
132 8. Appendix Common Problems & Solutions (→ “Power/Status/Lamp Indicator” on page 131.) ProblemCheck These Items Does not turn on or shut down• Check that the power cord is plugged in and that the power button on the projector cabinet or the remote control is on� (→ pages 16, 17)• Ensure that the lamp cover is installed correctly. (→ page 130)• Check to see if the projector has overheated. If there is insufficient ventilation around the projector or if the room where you are presenting is particularly warm, move the projector to a c\ ooler location�• Check to see if you continue to use the projector for another 100 hours after the lamp has reached the end of its life� If so, replace the lamp� After replacing the lamp, reset the lamp hours used� (→ page 113)• The lamp may fail to light. Wait a full minute and then turn on the power again.• Set [FAN MODE] to [HIGH ALTITUDE] when using the projector at altitudes approximately 5500 feet/1700 meters or higher� Using the projector at altitudes approximately 5500 feet/1700 meters or higher without setting to [HIGH ALTITUDE] can cause the projector to overheat and the projector could shut down� If this happens, wait a couple minutes and turn on the projector � (→ page 99) If you turn on the projector immediately after the lamp is turned off, the fans run without displaying an image for some time and then the projector will display the image� Wait for a moment� Will turn off• Ensure that the [OFF TIMER] or [AUTO POWER OFF] is off. (→ page 94, 102) No picture • Use the input select button on the remote control to select your source (COMPUTER, HDMI1, HDMI2, VIDEO, USB-A, LAN, or USB-B)� (→ page 19) If there is still no picture, press the button again�• Ensure your cables are connected properly.• Use menus to adjust the brightness and contrast. (→ page 86)• Ensure that the lens cap is removed. (→ page 5,17)• Reset the settings or adjustments to factory preset levels using the [RESET] in the Menu. (→ page 113)• Enter your registered keyword if the Security function is enabled. (→ page 33)• Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning on the power to the notebook PC� In most cases the output signal from the notebook PC is not turned on unless connected to the projector before being powered up�* If the screen goes blank while using your remote control, it may be the result of the computer’s screen-saver or power management software�• See also the next page� Picture suddenly be - comes dark• Check if the projector is in the Forced ECO mode because of too high ambient temperature. If this is the case, lower the internal temperature of the projector by selecting [HIGH] for \ [FAN MODE]� (→ page 99) Color tone or hue is un - usual • Check if an appropriate color is selected in [WALL COLOR]. If so, select an appropriate option. (→ page 93)• Adjust [HUE] in [PICTURE]. (→ page 86) Image isn’t square to the screen • Reposition the projector to improve its angle to the screen. (→ page 20)• Use the Keystone correction function to correct the trapezoid distortion. (→ page 24) Picture is blurred • Adjust the focus. (→ page 23)• Reposition the projector to improve its angle to the screen. (→ page 20)• Ensure that the distance between the projector and screen is within the adjustment range of the lens. (→ page 114) • Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on. Should this happen, let the projector stand until there is no condensati\ on on the lens� F l i c k e r a p p e a r s o n screen • Set [FAN MODE] to other than [HIGH ALTITUDE] mode when using the projector at altitudes approximately 5500 feet/1700 meters or lower � Using the projector at altitudes less than approximately 5500 feet/1700 meters and setting to [HIGH ALTI-TUDE] can cause the lamp to overcool, causing the image to flicker � Switch [FAN MODE] to [AUTO]� (→ page 9 9) Image is scrolling ver - tically, horizontally or both• Check the computer’s resolution and frequency. Make sure that the resolution you are trying to display is supported by the projector � (→ page 138)• Adjust the computer image manually with the Horizontal/Vertical in the [IMAGE OPTIONS]. (→ page 88) R e m o t e c o n t r o l d o e s not work • Install new batteries.(→ page 11)• Make sure there are no obstacles between you and the projector.• Stand within 22 feet (7 m) of the projector. (→ page 11) Indicator is lit or blink - ing • See the POWER/STATUS/LAMP Indicator. (→ page 131) C r o s s c o l o r i n R G B mode • Press the AUTO ADJ. button on the projector cabinet or the remote control. (→ page 26)• Adjust the computer image manually with [CLOCK]/[PHASE] in [IMAGE OPTIONS] in the menu. (→ page 87) For more information contact your dealer.
133 8. Appendix If there is no picture, or the picture is not displayed correctly. • Power on process for the projector and the PC. Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning on the power to the notebook PC. In most cases the output signal from the notebook PC is not turned on unless connected to the projector before being powered up. NOTE: You can check the horizontal frequency of the current signal in the projector’s menu under Information. If it reads “0kHz”, this means there is no signal being output from the computer. (→ page 110 or go to next step) • Enabling the computer’s external display. Displaying an image on the notebook PC’s screen does not necessarily mean it outputs a signal to the projector. When using a PC compatible laptop, a combination of function keys will enable/disable the external display. Usu- ally, the combination of the “Fn” key along with one of the 12 function keys gets the external display to come on or off. For example, NEC laptops use Fn + F3, while Dell laptops use Fn + F8 key combinations to toggle through external display selections. • Non-standard signal output from the computer If the output signal from a notebook PC is not an industry standard, the projected image may not be displayed correctly. Should this happen, deactivate the notebook PC’s LCD screen when the projector display is in use. Each notebook PC has a different way of deactivate/reactivate the local LCD screens as described in the previous step. Refer to your computer’s documentation for detailed information. • Image displayed is incorrect when using a Mac When using a Mac with the projector, set the DIPswitch of the Mac adapter (not supplied with the projector) ac- cording to your resolution. After setting, restart your Mac for the changes to take affect. For setting display modes other than those supported by your Mac and the projector, changing the DIP switch on a Mac adapter may bounce an image slightly or may display nothing. Should this happen, set the DIP switch to the 13" fixed mode and then restart your Mac. After that, restore the DIP switches to a displayable mode and then restart the Mac again. NOTE: A Video Adapter cable manufactured by Apple Inc. is needed for a MacBook which does not have a mini D-Sub 15-pin connector. • Mirroring on a MacBook * When using the projector with a MacBook, output may not be set to 1024 × 768 unless “mirroring” is off on your MacBook. Refer to owner’s manual supplied with your Mac computer for mirroring. • Folders or icons are hidden on the Mac screen Folders or icons may not be seen on the screen. Should this happen, select [View] → [Arrange] from the Apple menu and arrange icons.
134 8. Appendix ❷ Specifications This section provides technical information about projector’s performance. [M352WS/M302WS/M332XS] Optical Model NumberNP-M352WSNP-M302WS NP-M332XSProjection SystemSingle DLP® chip (0.65", aspect 16:10)Single DLP® chip (0.55", aspect 4:3) Resolution*11280 × 800 pixels (WXGA)1024 × 768 pixels (XGA)LensDigital zoom and manual focusDigital Zoom Ratio = 1.2F2.4/ f=6.5 mmLamp270 W AC (219 W in NORMAL)(162 W in ECO) 225 W AC (171 W in NORMAL)(135 W in ECO) 270 W AC (219 W in NORMAL)(162 W in ECO)Light Output*2*33500 lumens 3000 lumens3300 lumens NORMAL: 81%NORMAL: 76%NORMAL: 81%ECO: 60%*4 Contrast Ratio*3 (full white: full black)10000:1 with DYNAMIC CONTRAST ON Image Size (Diagonal)60–150 inches/1.52 m–3.81 m (16:10)60–150 inches/1.52 m–3.81 m (4:3)Projection Distance(Min.–Max.)22.2–58.3 inches/0.57–1.48 m26.6–69.2 inches/0.68–1.76 m Projection Angle40.7°–40.9° 40.7°–40.8° *1 Effective pixels are more than 99.99%.*2 This is the light output value (lumens) when the [PRESET] mode is set to [HIGH-BRIGHT]. If any other mode is selected as the [PRESET] mode, the light output value may drop slightly.*3 Compliance with ISO21118-2005*4 The maximum power becomes equivalent to power in ECO (ECO MODE). Electrical Model NumberNP-M352WS NP-M302WS NP-M332XS Inputs1 × RGB/Component (D-Sub 15 P), 2 × HDMI Type A (19P, HDMI® Connector) HDCP supported*5, 1 × Video (RCA), 1 × (L/R) RCA Audio, 1 × Stereo Mini AudioOutputs1 × RGB (D-Sub 15P), 1 × Stereo Mini AudioPC Control1 × PC Control Port (D-Sub 9P)Wired LAN Port1 × RJ-45 (10BASE-T/100BASE-TX)Wireless LAN Port (Optional)IEEE 802.11 b/g/n (optional USB Wireless LAN Unit required) USB Port1 × Type A, 1 × Type BMIC Input1 × Monaural Mini AudioColor Reproduction10-bit signal processing (1.07 billion colors) (USB-A, LAN: 16.7 million colors) *5 HDMI® (Deep Color, Lip Sync) with HDCP What is HDCP/HDCP technology? HDCP is an acronym for High-bandwidth Digital Content Protection. High bandwidth Digital Content Protection (HDCP) is a system for preventing illegal copying of video data sent over a High-Definition Multimedia Interface (HDMI). If you are unable to view material via the HDMI input, this does not necessarily mean the projector is not functioning properly. With the implementation of HDCP, there may be cases in which certain content is protected with HDCP and might not be displayed due to the decision/intention of the HDCP community (Digital Content Protection, LLC). Video: Deep Color; 8/10/12-bit, LipSync Audio: LPCM; up to 2 ch, sample rate 32/44.1/48 KHz, sample bit; 16/20/24-bit*6 An image with higher or lower resolution than the projector’s native resolution (M332XS: 1024 × 768 / M352WS/M302WS: 1280 × 800) will be displayed with Advanced AccuBlend.
135 8. Appendix Model NumberNP-M352WSNP-M302WS NP-M332XSCompatible Signals*6Analog: VGA/SVGA/XGA/WXGA/Quad-VGA/SXGA/SXGA+/WXGA+/WXGA++/UXGA/WSXGA+/HD/Full HD/WUXGA/Mac13"/Mac16"/Mac 19"/Mac 21"/Mac 23" Component: 480i/480p/720p/1080i (60Hz), 576i/576p/1080i (50Hz), DVD Progressive (50/60Hz)Digital: VGA/SVGA/XGA/WXGA/Quad-VGA/SXGA/SXGA+/WXGA+/WXGA++/WSXGA+/HDTV (1080p)/HDTV (1080i)/HDTV (720p)/HDTV (480p)3D: For PC XGA/1280 × 720/WXGA, For Video SDTV (480i), For HDMI-1.4a 720p (Frame Packing)/ 1080p (Frame Packing)/1080i (Side by Side (Half))/720p (Top and Bottom)/1080p (Top and Bottom)Horizontal Resolution540 TV lines: NTSC/NTSC4.43/PAL/PAL-M/PAL-N/PAL60300 TV lines: SECAMScan RateHorizontal: 15 kHz to 100 kHz (RGB: 24 kHz or over)Vertical: 50 Hz to 120 Hz (HDMI: 50 Hz to 85 Hz)Sync CompatibilitySeparate SyncBuilt-in Speaker20 W (monaural)Power Requirement100–240V AC, 50/60HzInput Current3.9-1.6A 3.3-1.4A3.9-1.6APower Consump- tion (Typical value) ECO MODE OFF 354W (100-130V)335W (200-240V)300W (100-130V)286W (200-240V)354W (100-130V)335W (200-240V) NORMAL292W (100-130V)278W (200-240V)233W (100-130V)224W (200-240V)292W (100-130V)278W (200-240V)ECO258W (100-130V)246W (200-240V)210W (100-130V)202W (200-240V)258W (100-130V)246W (200-240V)STANDBY (NETWORK STANDBY) 2.5 W(100-130V)2.9 W (200-240V) STANDBY (NORMAL)0.2W (100-130V)0.38W (200-130V) Mechanical Model NumberNP-M352WS NP-M302WS NP-M332XS Installation OrientationDesktop/Front, Desktop/Rear, Ceiling/Front, Ceiling/Rear Dimensions14.5" (W) × 5.3" (H) × 11.5" (D) /368 mm (W) × 134 mm (H) × 291 mm (D)14.5" (W) × 3.9" (H) × 11.3" (D) /368 mm (W) × 98 mm (H) × 286 mm (D) (not including protrusions)WeightM352W/M332XS: 8.2 lbs/3.7 kgM302WS: 8.0 lbs/3.6 kgEnvironmental ConsiderationsOperational Temperatures : 41° to 104°F (5° to 40°C), (ECO mode selected automatically at 95°F to 104°F/35°C to 40°C) 20% to 80% humidity (non-condensing) Storage Temperatures : 14° to 122°F (-10° to 50°C), 20% to 80% humidity (non-condensing)Operating altitude: 0 to 2400m/8000 feet (Set [FAN MODE] to [HIGH ALUTITUDE] when using the pro-jector at altitudes approximately 1700 meters /5500 feet)RegulationsUL/C-UL Approved (UL 60950-1, CSA 60950-1)Meets DOC Canada Class B requirementsMeets FCC Class B requirementsMeets AS/NZS CISPR.22 Class BMeets EMC Directive (EN55022, EN55024, EN61000-3-2, EN61000-3-3)Meets Low Voltage Directive (EN60950-1, TÜV GS Approved) For additional information visit: US : http://www.necdisplay.com/ Europe : http://www.nec-display-solutions.com/ Global : http://www.nec-display.com/global/index.html For information on our optional accessories, visit our website or see our brochure. The specifications are subject to change without notice.
136 8. Appendix 368 (14.5) 286(11.3) 134 (5.3) 130 (5.2) 150 (5.9) 200 (7.9) 175 (6.9) 98 (3.9) 80 (3.2) 108 (4.3) 291 (11.5) ❸ Cabinet Dimensions [M352WS/M302WS/M332XS] Lens center Lens center Holes for ceiling mount Unit: mm (inch)
137 8. Appendix Attaching the Optional Cable Cover (NP05CV) An optional cable cover (NP05CV) is available for hiding cables. CAUTION: • Be sure to tighten the screws after attaching the cable cover. Failure to do so may cause the cable cover to come off and fall, resulting in injury or damage to the cable cover. • Do not put bundled cables in the cable cover. Failure to do so may damage the power cord, resulting a fire. • Do not force excessive pressure to the cable cover. Doing so may cause damage to the cable cover, resulting in injury. Attaching the cable cover Attach the cable cover after installing the projector on the ceiling and connecting cables. Tool needed for attaching: • Phillips screwdriver (plus-head) 1. Align two tabs on the outside of the cable cover with grooves of the projector and push the top end. • At the same time two tabs on the inside of the cable cover will be engaged in the responding grooves of the projector. NOTE: • Be careful not to get cables caught in between the cable cover and the projector. 2. Tighten the cable cover screws. • Be sure to tighten the screws. 1 12 2 Removing the cable cover 1. Loosen the cable cover screws until the Phillips screwdriver goes into a freewheeling condition 1 1 2. Remove the cable cover. Push up the cable cover slightly and rotate it to release.
138 8. Appendix ❹ Pin Assignments of D-Sub COMPUTER Input Connector Mini D-Sub 15 Pin Connector Signal Level Video signal : 0.7Vp-p (Analog) Sync signal : TTL level 5 14 23 10 11 12 13 14 15 69 78 Pin No. RGB Signal (Analog)YCbCr Signal1 Red Cr 2Green or Sync on GreenY 3 Blue Cb 4 Ground 5 Ground 6 Red GroundCr Ground7Green GroundY Ground8Blue GroundCb Ground9Hot plug10Sync Signal Ground11No Connection12Bi-directional DATA (SDA)13Horizontal Sync or Composite Sync 14Vertical Sync15Data Clock COMPUTER IN NOTE: Pin Nos. 12 and 15 are required for DDC/CI.
139 8. Appendix ❺ Compatible Input Signal List Analog RGB SignalResolution( dots )Aspect RatioRefresh Rate( Hz )VGA 640×480 4:360/72/75/85 SVGA 800×600 4:356/60/72/75/85 XGA 1024×768 * 14:3 60/70/75/85 WXGA 1280×768 *215:9 60 1280 ×800 *216:10 60 1360 ×768 *316:9 60 1366 ×768 *316:9 60 Quad-VGA 1280×960 4:3 60/75 SXGA 1280×1024 5:4 60/75 SXGA+ 1400×1050 4:3 60 WXGA+ 1440×900 16:10 60 WXGA++ 1600×900 * 316:9 60 UXGA 1600×1200 *44:3 60 WSXGA+ 1680×1050 16:10 60 HD 1280×720 16:9 60 Full HD1920×1080 16:9 60 WUXGA 1920×1200 *516:10 60MAC 13"640×480 4:3 67MAC 16"832×624 4:3 75MAC 19"1024×768 4:3 75MAC 21"1152×870 4:3 75MAC 23"1280×1024 5:4 65 Component Signal FormatAspect RatioRefresh Rate( Hz )HDTV (1080p)1920×1080 16:9 50/60HDTV (1080i)1920×1080 16:9 50/60HDTV (720p)1280×720 16:9 50/60SDTV (480p)720×480 4:3/16:9 60SDTV (576p)720×576 4:3/16:9 50SDTV (480i)720×480 4:3/16:9 60SDTV (576i)720×576 4:3/16:9 50 Composite Video SignalAspect RatioRefresh Rate( Hz )NTSC 4:360 PAL 4:350 PAL60 4:360 SECAM 4:350 NOTE: • An image with higher or lower resolution than the projector’s native resolution (M332XS: 1024 × 768 / M352WS/M302WS: 1280 × 800) will be displayed with Advanced AccuBlend. • Sync on Green and Composite sync signals are not supported. • Signals other than those specified in the table above may not be displayed correctly. If this should happen, change the refresh rate or resolution on your PC. Refer to Display Properties help section of your PC for procedures. HDMI Signal Resolution( dots )Aspect RatioRefresh Rate( Hz )VGA 640×480 4:3 60 SVGA 800×600 4:3 60 XGA 1024×768 * 14:3 60 WXGA 1280×768 *215:9 60 1280 ×800 *216:10 60 1366 ×768 16:9 60 Quad-VGA 1280×960 4:3 60 SXGA 1280×1024 5:4 60 SXGA+ 1400×1050 4:3 60 WXGA+ 1440×900 16:10 60 WXGA++ 1600×900 16:9 60 WSXGA+ 1680×1050 16:10 60 HDTV (1080p)1920×1080 16:9 50/60HDTV (1080i)1920×1080 16:9 50/60HDTV (720p)1280×720 16:9 50/60SDTV (480p)720×480 4:3/16:9 60SDTV (576p)720×576 4:3/16:9 50SDTV (480i)720 (1440)× 480 4:3/16:9 60SDTV (576i)720 (1440)× 576 4:3/16:9 50 3D SignalResolution( dots )Aspect RatioRefresh Rate( Hz )For PC SignalXGA 1024×768 4:3 60/120 HD 1280×720 16:9 60/120 WXGA 1280×800 16:10 60/120 HDTV (1080p)1920×1080 16:9 60For Video SignalSDTV (480i)720 ×480 4:3/16:9 60 HDMI 3D SignalResolution( dots )Aspect RatioRefresh Rate( Hz )Structure: Frame Packing1080p 1920×1080 16:9 23.98/24 720p 1280×720 16:9 50/59.94/60 Structure: Side by Side (Half)1080i 1920×1080 16:950/59.94/60Structure: Top and Bottom1080p 1920×1080 16:9 23.98/24 720p 1280×720 16:9 50/59.94/60 *1 Native resolution on XGA model (M332XS) *2 Native resolution on WXGA model (M352WS/M302WS)*3 The projector may fail to display these signals correctly when [AUTO] is selected for [ASPECT RATIO] in the on-screen menu. The factory default is [AUTO] for [ASPECT RATIO]. To display these signals, select [16:9] for [ASPECT RATIO].*4 WXGA MODE: OFF*5 WXGA MODE: ON