NEC Dterm Series 1 Manual
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– 65 – Call BackIf called station is busy Press CALL BACK. Receive service set tone. – Or – Press the FLASH key and enter “Call Back” access code. When both parties become idle, calling party’s phone rings. Calling party would go off hook and hear ring back tone. The called station would then be ringing. Connection is established when the called party answers. Note:Call Back may be programmed by the Telephony server admin. on a Pro- grammable feature key or by the user on an One-Touch Speed Calling key. Using the Soft Key Press CB Soft Key and receive service set tone. “CALLBACK SET” is displayed and the CB Soft Key flashes on the display.Called party 4:26 PM TUE 13 APR 2004 CALLBACK SET 2000 Called party 4:26 PM TUE 13 APR 2004 CALLBACK 2000Called party 4:26 PM TUE 13 APR 2004 CALLBACK 2001 4:26 PM TUE 13 APR 2004 CALLBACK SET MIC >>>
– 66 – To Save and Repeat a NumberTo save Press Speaker. Dial desired telephone number. Press S&R. Dialed number is now stored. S&R LED lights. – Or – Receive internal call. Press S&R. Number is stored in memory. S&R LED lights. Using the Soft Key Press S&R. Number is stored in memory. S&R LED lights. To verify (with D term 4D/8D/16D/16LD/32D) While idle, press S&R. Display indicates digits sorted. To repeat Press Speaker. Press S&R. D term automatically redials the programmed number. S&R automatically cancelled. LED goes out. Note:If saved number is busy or no answer is received, to save it again, press S&R again before hanging up. Using the Soft Key Press flashing S&R Soft Key. Stored number is automatically redialed. “S&R” disappears from display.
– 67 – To Leave a Message Press Speaker. Receive dial tone. Dial desired station number. Encounter no answer or busy condition. Press MSG. Message is sent to called D term . Called station MSG LED lights. Note 1:Up to four messages can be stored in D term memory. Note 2:If a fifth message is attempted, reorder tone is heard and display indi- cates: Note 3:If station is not equipped to receive messages, reorder tone is heard and display indicates: To Answer a MessageTo display MSG LED is lit. Station is idle. Press MSG. Re-press MSG to display additional messages in order received. To respond While displaying desired message, press Speaker. Press MSG. Station which left message is automatically redialed. Message is erased. Called station 4:26 PM TUE 13 APR 2004 MESSAGE SET 2001 4:26 PM TUE 13 APR 2004 MESSAGE BUSY4:26 PM TUE 13 APR 2004 MESSAGE REST station Calling 4:26 PM TUE 13 APR 2004 MSG 2001 12:28PM
– 68 – To erase To erase a message without returning the call, press MSG to display desired message. Dial # or while message displays. Message is erased. Note:If station that left message is busy, callback or MSG may be set. If station that left message does not answer, MSG may be set, notifying originating party that a message return was attempted. Voice Mail SystemTo s e t Press Feature key. Press Message key. Dial desired “Voice Mail System” access code. Press Feature again. To originate Press Message key. Hear ringback tone. 4:26 PM TUE 13 APR 2004 MESSAGE CANCEL4:26 PM TUE 13 APR 2004 SPEED SET
– 69 – Meet-me PagingExample: Station A can page Station B. When Station B dials answer code, they are connected.To page (station A) Dial “Paging” access code, receive continuous ringback for one second. Page station B. Remain off hook or hang up. To answer (station B)If station A remains off hook Station B dials “Paging” answer code, and they are immediately connected. If station A hung up Station B dial “Paging” answer code, and Station A D term rings. When station A goes off-hook, they are connected. Note:Paging function can not be supported with IP enabled D term and D term IP.Trunk number 4:26 PM TUE 13 APR 2004 PAGING 3 4:26 PM TUE 13 APR 2004 PAGING 3
– 70 – Paging TransferExample: Station A receives an important call for Station B who is not at a desk. Station A can page Station B. When Station B dials the Paging answer code, Station A can announce the call and transfer it to Sta- tion B.Station A paging Ask calling party to hold. Press Transfer. Receive interrupted dial tone. Dial “Paging” access code. Receive continuous ringback for one second. Page Station B. Remain off-hook or hang up. To answer (Station B)If Station A remained off hook Station B dials “Paging” answer code, and is connected with Station A. Station A announces call. Station A hangs up. Station B and the calling party are connected. If Station A hung up Station B dials “Paging” answer code. Station A D term rings. Station A picks up and announces call. Station A hangs up. Station B and the calling party are connected.Calling trunk number 4:26 PM TUE 13 APR 2004 TRANSFER DDD 3 Stations A and B each display the other’s number 4:26 PM TUE 13 APR 2004 TRANSFER XXXX4:26 PM TUE 13 APR 2004DDD 3Stations A and B each display the other’s number, flashing 4:26 PM TUE 13 APR 2004 TRANSFER DDD 3 Calling trunk number 4:26 PM TUE 13 APR 2004DDD 3
– 71 – – Or –(Dependent on System Programming) Station B dials “Paging” answer code, and is immediately connected to the calling party.Boss/Secretary TransferSecretary Lift handset, press boss’ ringing line. Ask calling party to hold. Press boss’ line again. “Voice Call” is automatically established. Announce the call to the boss. If boss accepts call Secretary replaces handset. Boss lifts handset, presses flashing line. If boss refuses call Secretary presses boss’ line to return to calling party.4:26 PM TUE 13 APR 2004 PAGING DDD 3 Calling party 4:26 PM TUE 13 APR 2004DDD 3 Boss and secretary station each display the other’s number 4:26 PM TUE 13 APR 2004 ICM XXXX
– 72 – Boss/Secretary – MW Lamp ControlTo set MW at boss’ stationWith caller on the line Lift handset or press Speaker. Press boss’ ringing line. Ask calling party to hold. Press the MW-SET line/feature key. No service set tone is heard. Boss sees MW on display and can call secretary to receive message. Without caller on the line After taking message, press Recall and receive dial tone. Press the MW-SET line/feature key. Receive service set tone. Note:The secretary can hang up after taking a message, and set a message lamp at any time by going off-hook on the boss’ multiline and pressing the MW-SET key.To cancel at boss’ stationWithout caller on the line Lift handset or press Speaker. Receive dial tone. Press Boss’ line appearance. Press MW-CANCEL line/feature key. Receive service set tone. With caller on line While engaged in conversation on boss’ multiline, press MW-CANCEL key. No service set tone is heard. 4:26 PM TUE 13 APR 2004 MW SET4:26 PM TUE 13 APR 2004 MW SET4:26 PM TUE 13 APR 2004 MW CANCEL4:26 PM TUE 13 APR 2004 MW CANCEL
– 73 – Boss/Secretary OverrideExample: Station 2000 is boss, Station 2001 is secretary. Boss is connected to Trunk A. Incoming call on Trunk B connects to secretary, but is intended for boss.To program boss/secretary override key Press Feature. Press a One-Touch Speed Calling key. Dial “Boss/Secretary Override” access code. Press Recall. – displays on LCD. Dial boss’ station number. Press Feature again. Secretary Lift handset to answer Trunk B, ask caller to hold. Press CALL HOLD feature key or Transfer and dial call hold access code. Receive dial tone. Press BOSS/SEC OVERRIDE. Receive ringback tone. Boss Hear 3 bursts of tone. LCD display indicates: Option 1 Boss presses Answer and converses with secretary. Trunk A is placed on hold. Secretary hangs up. Boss is connected to Trunk B. Boss can alternate between the two parties by pressing Answer. Boss’ station number 4:26 PM TUE 13 APR 2004 C WAIT 2000 Secretary’s station number 4:26 PM TUE 13 APR 2004 C WAIT 2001
– 74 – Option 2 Boss presses Answer and converses with secretary. Trunk A is placed on hold. Boss presses station 2001 key and converses with Trunk B. Boss presses Answer to reconnect to Trunk A. Secretary hears reorder tone, hangs up. Boss can alternate between the two parties by pressing Answer. Option 3 If boss does not respond to 3 bursts of tone, secretary presses Recall. Secretary is connected to Trunk B. Option 4 Boss presses Answer and converses with Secretary. Trunk A is placed on hold. Boss denies call, presses Transfer to return to Trunk A. Secretary is returned to Trunk B. Note:If boss has 4/8/16/16LD/32 button display terminal, display always indicates the connected station or trunk at any given time.Do Not DisturbWhile idle (on hook) Press DND. LED lights. Note:With Soft Key operation, “DND” flashes when set. To cancel Press DND. LED goes out. Using the Soft Key Press flashing DND Soft Key. Note: DND must be programmed by the Telephony Server Admin. on a Pro- grammable Feature key. 4:26 PM TUE 13 APR 2004 DND SET4:26 PM TUE 13 APR 2004 DND CANCELDND CANCEL MIC DND >>> 4:26 PM TUE 13 APR 2004