NEC Call Forward Control Installation And Operations Manual
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NDA-30030-003 Revision 3Page 1 Call Forward Control - Installation & Operations Manual INTRODUCTION Chapter 1 INTRODUCTION OVERVIEW Call Forward Control (CFC) is an application suite that enhances the forwarding of incoming calls from both internal and external sources. The CFC programs use the Status Monitor, Switch Control, and Service Set facilities of the NEAX2400 IMS as accessed through the OAI. Telephones may be forwarded directly to an extension using the Hard Forward feature. Incoming calls...
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Page 2NDA-30030-003 Revision 3 INTRODUCTION Call Forward Control - Installation & Operations Manual OVERVIEW (Cont) The CFC Administration program is used to create and modify the telephone databases and event schedules used by the HFC and CFC applications. Telephone extensions can be grouped by common forwarding (HFC) and routing (CRC) patterns. This grouping feature makes it possible to forward and/or reroute whole departments at a time or different departments according to different schedules or...
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NDA-30030-003 Revision 3Page 3 Call Forward Control - Installation & Operations Manual INTRODUCTION MANUAL ORGANIZATION Chapter 2 Chapter 2 of this manual provides detailed information to be used in the software installation and configuration of Call Forwarding Control. The APM Operations Manual provides step-by-step instructions for entering the data that is presented in this chapter. Chapter 3 This chapter describes the system of interrelated assignments that can be made through the CFC...
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Page 4NDA-30030-003 Revision 3 INTRODUCTION Call Forward Control - Installation & Operations Manual SCREEN ILLUSTRATIONS (Cont)Heading or TitleA display of the CFC name and a date and time stamp that is periodically updated. Main Working AreaThe area in which CFC menus are displayed, input is made to data entry prompts, and data is displayed for on-screen viewing. Message / Command AreaThe bottom of the screen where instructions (e.g., Arrow keys to move cursor), commands (e.g., Add, Delete),...
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NDA-30030-003 Revision 3Page 5 Call Forward Control - Installation & Operations Manual INTRODUCTION SCREEN ILLUSTRATIONS (Cont)Each Section Overview displays graphically the movement from the Main Menu to the next screen level (i.e., Screen (1) to screen (2)). Thereafter, each subsection displays the movement from the second level screen to any third or fourth (i.e., Screen (2) to screen (3)). This progression of screens and the progression of subsections by Main Menu options makes it easier to...
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Page 6NDA-30030-003 Revision 3 INTRODUCTION Call Forward Control - Installation & Operations Manual GENERAL KEY USAGE (Cont)Tab KeyPressed while in a field, displays information that corresponds to that field in other options. The following notation is includes in the description wherever this key can be used. REQUIREMENTSTwo groups of hardware are required for any OAI application: the User Application Processor (UAP) and the Private Branch Exchange system (PBX). The minimum configuration for...
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NDA-30030-003 Revision 3Page 7 Call Forward Control - Installation & Operations Manual INSTALLATION INTRODUCTION Chapter 2 INSTALLATION INTRODUCTION This chapter provides specific field entries that need to be made during the installation and configuration of Call Forward Control. In addition to this chapter, use instructions in the following manuals for this installation: Applications Manager (APM) Installation Manual – Contains step-by-step instructions for installing the software from the...
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Page 8NDA-30030-003 Revision 3 INSTALLATION INTRODUCTION Call Forward Control - Installation & Operations Manual The installation process, including its description in this manual and other manuals that are necessary, is illustrated in Figure 2-1. Figure 2-1 Installation Requirements Initialization / Termination APM Operations Manual NEAX 2400 IMS Maintenance Administration Terminal (MAT) Assignments AMNO (Assignment of Monitored Numbers) AKYI (Assignment of Dterm Function Keys) NEAX 2400 IMS System...
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NDA-30030-003 Revision 3Page 9 Call Forward Control - Installation & Operations Manual INSTALLATION INTRODUCTION SOFTWARE INSTALLATION Installation of CFC software is initiated from the Applications Manager (APM) Platform Administration Main Menu. To display this menu, enter the login apmadm at the UNIX prompt and press ENTER. Using instructions in the APM Operations Manual, select and implement the Installation of Applications/ Packages option from this menu to load CFC software from release...
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Page 10NDA-30030-003 Revision 3 INSTALLATION INTRODUCTION Call Forward Control - Installation & Operations Manual SOFTWARE INSTALLATION (Cont) STEP 3: Superuser (Root) Password Type the correct password for the root login and press to continue. An invalid password displays the message “Invalid root password. Do you wish to continue? (Y/N) [ ]”. Type y to try again, or n to cancel the installation. STEP 4: MCS Enhancement or Independent APM Application At this point in the installation, a...