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Multitech Multivoip 100 Model Mvp120 Standalone Voice/ip Gateway Quick Start Guide
Multitech Multivoip 100 Model Mvp120 Standalone Voice/ip Gateway Quick Start Guide
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11 Installing the Software Installing Your MVP120 Software These following installation procedures do not cover every screen or option; it is assumed that a technical person with a thorough knowledge of Windows and the software loading process is doing the installation. Additional information on the MVP120 software is provided in the online Help. Note: The phonebook directory configuration process is different depending on whether or not you have an enabled H.323 Gatekeeper resident in your network. The “Configuring Your MultiVOIP” section explains these differences. The MVP120 software and User Guide are contained on the MVP120 Installation CD. When you have finished configuring your MVP120, you can view and print the User Guide by clicking the Install Manuals icon. CAUTION: If you are installing the MVP120 behind a firewall, the Firewall must support H.323. Refer to your Firewall user documentation to enable H.323 support. 1. Make certain that your MVP120 has been properly cabled and that its power is turned on. 2. Insert the MVP120 Installation CD into a CD-ROM drive. The CD is auto-detectable, so it starts automatically. It may take 10 to 20 seconds for the Multi-Tech Installation CD window to appear.
MultiVOIP Quick Start Guide 12If the Multi-Tech Installation CD window does not appear automatically, click My Computer, then right-click the CD- ROM drive icon, click Open, then click the Autorun icon. 3. When the Multi-Tech Installation CD window displays, click the Install Software icon. 4. You will then be prompted to select your software: H.323 or Proprietary. Select H.323. 5. The Welcome/Setup dialog box displays. Press Enter or click Next to continue. 6. The Choose Destination Location dialog box displays. Follow the on-screen instructions.
13 Installing the Software You can either choose the Destination Location of your MVP120 software or select the default destination by clicking Next. If you click Browse, you can select a different destination folder for the MVP120 software. 7. In the Select Program Folder dialog box, select where you want the program file to be located. Verify the path and click Next to continue.
MultiVOIP Quick Start Guide 148. The Copying program files window displays, followed by the MVP120 Setup dialog box. This dialog box enables you to select the COM port of your PC that is connected to the Command port of the MVP120. From the Select Port list, select the COM port of your PC. Click OK to continue. 9. The Setup Complete dialog displays.
15 Configuring the MultiVOIP 10. The following message displays: Click Ye s to continue. 11. The following message displays. Click Ye s to continue. The IP Protocol Default Setup dialog box displays next (see page 16) as you continue configuring your MultiVOIP.
MultiVOIP Quick Start Guide 16 Configuring Your MultiVOIP The following steps provide instructions for configuring your MVP120. The configuration sequence includes IP Protocol default setup, Channel setup, and Phone Directory Database setup. The Phone Directory Database setup is configured differently depending on whether or not the Gatekeeper function is available and enabled on the Phone Directory Database dialog box. 1. The IP Protocol Default Setup dialog box displays. The default Frame Type is TYPE_II. If this does not match your IP network, change the Frame Type by selecting SNAP from the Frame Type list. The available Frame Type choices are TYPE_II and SNAP. 2. In the Ethernet group, enter the IP Address, Subnet Mask, and Gateway Address unique to your IP LAN. The IP address is the unique LAN IP address assigned to the MVP120. The Gateway address is the IP address of the device connecting your MVP120 to the Internet. Click OK when you are finished. 3. The Channel Setup dialog box displays. The four tabs in this dialog box define the channel interface, voice/fax parameters, billing/miscellaneous parameters, and regional telephone parameters.
17 Configuring the MultiVOIP Check with your in-house phone personnel to verify whether your local PBX dial signaling is Pulse or DTMF (tone). Select the Regeneration option accordingly. The Inter Digit Time option defines the maximum amount of time between dialed digits that the unit will wait before mapping the dialed digits to an entry in the Phone Directory Database. If too much time elapses between digits, the wrong number will be mapped and you will hear a rapid busy signal. If this happens, hang up and dial again. The default setting is 2 seconds. In the Flash Hook Timer box, enter the amount of time for the duration of the flash hook signals output on the FXO interface. The default setting is 600 milliseconds. The Message Waiting Light check box must be selected on the originating and answering voice channel. This enables the number dialed to connect you to the appropriate voice channel, then output that number on the voice channel.
MultiVOIP Quick Start Guide 184. The Ring Count FXO box enables you to set the number of rings received on the FXO interface before answering the call. The default setting is 2 rings. Note: Zero (0) means no incoming calls will be answered. For FXO-to-FXO communications, you can enable a specific kind of FXO disconnect: Current Loss, Tone Detection, or Silence Detection. Check with your in- house phone personnel to verify the type of disconnect to use. If Current Loss is checked, the VOIP will hangup when it detects a loss of current on the FXO (phone) port. For tone detection, select from the lists one or two tones that will cause the line to disconnect. The person hanging up the call must then press the key or keys that produce those tones to hangup a call. For silence detection, select One Way or Two Way, then set the timer for the number of seconds of silence before disconnect. The default value of 15 seconds may be shorter than desired for your application. 5. The Voice/Fax tab displays the parameters for the voice gain, DTMF (Dual Tone Multi-Frequency) gain, voice coder, faxing, and advanced features such as Silence Compression, Echo Cancellation, and Forward Error Correction.
19 Configuring the MultiVOIP 6. You can set up the input and output voice gain so that the volume can be increased or decreased. Input gain modifies the level of the audio coming into the voice channel before it is sent over the Internet to the remote MultiVOIP. Output gain modifies the level of the audio being output to the device attached to the voice channel. Make your selections from the Input and Output drop- down lists in the Voice Gain group. The valid range is +31dB to –31dB with a recommended/default value of 0. You can also set up the DTMF gain (or output level in decibels - dB) for the higher and lower frequency groups of the DTMF tone pair. Make your selections in the drop- down lists in the DTMF Gain group. When DTMF Out of Band is checked, the unit reproduces the DTMF tones instead of passing them through. Note: Only change the DTMF gain under the direction of Multi-Tech Technical Support supervision. 7. To change the voice coder, select the Manual option in the Coder group. Select the appropriate coder from the Selected Coder list. If you changed the voice coder, ensure that the same voice coder is used on the voice/fax channel you are calling; otherwise, you will always get a busy signal. Note: If Automatic Coder is selected, enter the bandwidth in the Max Bandwidth box. Check with your Network Administrator to determine how much bandwidth is available. 8. The Fax group enables you to send/receive faxes on the voice/fax channel. You can set the maximum baud rate for faxes, the fax volume, and change the jitter value in milliseconds.
MultiVOIP Quick Start Guide 20When receiving fax packets from a remote MultiVOIP, it is possible for individual packets to be delayed or received out of order due to traffic conditions on the network. To compensate for this effect, the MVP120 uses a Jitter Buffer. The Jitter Value box allows the MVP120 to wait a user-definable period of time, in milliseconds, for delayed or out of order fax packets. The range of allowable Jitter Values is 0 to 400 with a default of 400 milliseconds. If you do not plan to send or receive faxes on the voice/fax channel, you can disable faxes in the Fax group. 9. You can enable the voice/fax advanced features by clicking (checking) the silence compression, echo cancellation, or forward error correction options. The Silence Compression option defines whether silence compression is enabled for the voice channel. If silence compression is enabled, the MVP120 will not transmit voice packets when silence is detected, thereby reducing the amount of network bandwidth used by the voice channel. The Echo Cancellation option defines whether echo cancellation is enabled for the voice channel. If echo cancellation is enabled, the MVP120 will remove echo which improves the quality of sound. The Forward Error Correction (FEC) option defines whether forward error correction is selected for the voice channel. The FEC feature allows some of the voice packets that were corrupted or lost to be recovered. FEC adds an additional 50% overhead to the total network bandwidth consumed by the voice channel. 10. The Billing/Misc tab displays the parameters for auto call, automatic disconnection, billing options, and dynamic jitter buffer.