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Multitech Multivoip 100 Model Mvp120 Standalone Voice/ip Gateway Quick Start Guide
Multitech Multivoip 100 Model Mvp120 Standalone Voice/ip Gateway Quick Start Guide
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Standalone Voice/IP Gateway Model MVP120 H.323 Mode Quick Start Guide
Quick Start Guide MultiVOIP 100 (Model MVP120) PN 82060450 Revision A Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Revision Date Description A08/10/01 Initial Release. Patents This Product is covered by one or more of the following U.S. Patent Numbers: 5.682.386; 5.757.801; 6.151.333. Other Patents Pending. Trademarks The trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo. Windows and Netmeeting are registered trademarks of Microsoft. Technical Support Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, or experience difficulty during installation you can contact Tech Support: Phone (800) 972-2439 (USA and Canada) (763) 785-3500 (international and local) Please have your product information available, including model and serial number. World Headquarters Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 (763) 785-3500 or (800) 328-9717 U.S. Fax 763-785-9874 http://www.multitech.com
Contents Introduction ................................................................................... 4 Related Documentation ................................................................. 5 Installing Your MVP120 ................................................................. 6 Overview of the Installation and Configuration Process ......... 6 Deploying the VOIP Network .................................................. 7 Unpacking Your MultiVOIP ............................................................ 8 Safety Warnings ............................................................................ 8 Cabling Your MultiVOIP ................................................................. 9 Cabling Procedure .................................................................. 9 Installing Your MVP120 Software ................................................. 11 Configuring Your MultiVOIP ......................................................... 16 Registering with a Gatekeeper Phone Directory ................... 24 Building a Proprietary Phonebook Directory ......................... 28 Configuring Your Master MVP120 ............................................... 29 Configuring Your Slave MVP120s ............................................... 35 Deploying the VOIP Network ....................................................... 45 Remote Site Administrator .................................................... 46 Limited Warranty ......................................................................... 47 FCC Declaration .......................................................................... 47
MultiVOIP Quick Start Guide 4 Introduction The MultiVOIP model MVP120 allows analog voice and fax communication over an IP network. Multi-Tech’s voice/fax gateway technology allows voice/fax communication to be transmitted, with no additional expense, over your existing IP network, which has traditionally been data-only. To access this free voice and fax communication, all you have to do is connect the MVP120 to your telephone equipment, and then to your existing Internet connection. Once configured, the MVP120 then allows voice and fax to travel down the same path as your traditional data communications. The MVP120 supports the H.323 standards-based protocol enabling your MVP120 to communicate with other third-party VOIP Gateways or other endpoints that support the H.323 protocol, such as Microsoft NetMeeting ®. The H.323 standard defines how endpoints make and receive calls, how endpoints negotiate a common set of audio and data capabilities, and how information is formatted and sent over the network. This version of the software also supports communication with a Multi-Tech MVPGK1 Gatekeeper or an optional 3rd party H.323 Gatekeeper which, when enabled, maintains its own phonebook database, pre-registers all endpoints, controls the bandwidth, and handles all conferencing issues such as transferring of calls. Figure 1. MVP120
5 Introduction The MVP120 has one FXO voice/fax channel, a 10 Mbps Ethernet LAN interface, and a Command port for configuration. System management is provided through the Command port using bundled Windows ® software which provides easy-to-use configuration menus and comprehensive online Help. Related Documentation The MVP120 Quick Start Guide is intended to be used by qualified systems administrators and network managers. This Quick Start Guide provides the necessary information for a qualified person to unpack, cable, load software, and configure the unit for proper operation. A detailed MVP120 User Guide is included on your system CD and provides in-depth information on the features and functionality of Multi-Tech’s MVP120. The CD media is produced using Adobe Acrobat TM for viewing and printing the user guide. To view or print your copy of a user guide, load Acrobat Reader TM onto your system from the CD, or obtain it as a free download from Adobe’s Web site: http://www.adobe.com The MVP120 User Guide is also available from Multi-Tech’s Web site: http://www.multitech.com
MultiVOIP Quick Start Guide 6 Installing Your MVP120 This section covers the basic installation steps which include unpacking the MultiVOIP, connecting the cables, and configuring the MVP120. Overview of the Installation and Configuration Process The VOIP administrator must first install the MVP120 software and then configure each MVP120 for its specific function. During the configuration process, it’s important to note that the Phone Directory Database is configured differently depending on whether or not you have Gatekeeper support on your VOIP network. If your VOIP network supports an H.323 Gatekeeper, you must register all H.323 endpoints with the Gatekeeper. The procedure for doing this is explained in the section “Registering with a Gatekeeper Phone Directory.” If your VOIP network does not have Gatekeeper software or the Gatekeeper software is not enabled, then you must build a proprietary phonebook with a “Master” MultiVOIP and “Slave” MultiVOIPs. The “Master” unit includes the assignment of a unique LAN IP address, subnet mask, and Gateway IP address. Once all connections have been made, the VOIP administrator configures the unit and builds the Phone Directory Database that will reside in the Master unit. After the “Master” MultiVOIP is configured, the administrator moves on to configure the MultiVOIPs designated as “Slave” units. Again, unique LAN IP addresses, subnet masks, and Gateway IP addresses are assigned. When this is done, the Phone Directory Database option is set to Slave, and the IP address of the Master MultiVOIP is entered. Once all Slave units are configured, the process moves on to the “Deploying the VOIP Network” section.
7 Introduction Deploying the VOIP Network The final phase of the installation is deployment of the network. When the remote MultiVOIPs are sent to their remote sites, the remote site administrators need only connect the units to their LAN and telephone equipment. A full Phone Directory Database Proprietary Phonebook, supplied by the Master MultiVOIP will be loaded into their units within minutes of being connected and powered up. For remote VOIPs that were configured with the Gatekeeper option enabled, each MultiVOIP will be registered with the Gatekeeper. The Gatekeeper phonebook directory is NOT downloaded to the remote units.
MultiVOIP Quick Start Guide 8 Unpacking Your MultiVOIP Remove all items from the box. (See Figure 2.) Figure 2. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the circuit board provides backup power for the time keeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. The Ethernet port is not designed to be connected to a Public Telecommunication Network. FXO can be connected to a public or PSTN network.
9 Cabling Cabling Your MultiVOIP Cabling your MultiVOIP involves properly connecting the Power, Command Port, phone/PBX, and Ethernet. Figure 3 shows the back panel connectors and the associated cable connections. Cabling Procedure 1. Using the supplied cable, connect the power supply to a live AC outlet, then plug the power supply into the MVP120. FXO Network Connection Command Port Connection Power Connection HubPSTN Figure 3. Cable Connections
MultiVOIP Quick Start Guide 102. Connect the MVP120 to a PC using the RJ-45 to DB9 (female) cable provided with your unit. Plug the RJ-45 end of the cable into the Command port of the MVP120 and connect the other end to the PC’s serial port (Figure 3). 3. Connect a network cable to the Ethernet 10Base-T connector on the back of the MVP120. Connect the other end of the cable to your network. 4. Connect an RJ-11 cable to the Voice/Fax Channel connector on the back of the MVP120 and the other end to the PSTN or FXO PBX port. 5. Turn on power to the MVP120 by setting the power switch on the right side to the On position. Wait for the Boot LED on the MVP120 to go off before proceeding. This may take a couple of minutes. Note: Since the MVP120 doesn’t have a power LED, no LEDs will be lit if there is no activity after boot up, unless the ethernet port is connected to the network.