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Multitech Multivoip 100 Model Mvp110 Standalone Voice/ip Gateway Quick Start Guide
Multitech Multivoip 100 Model Mvp110 Standalone Voice/ip Gateway Quick Start Guide
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Standalone Voice/IP Gateway Model MVP110 Proprietary Mode Quick Start Guide
Quick Start Guide 82050750 Revision A MultiVOIP 100 (Model MVP110) This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2001, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Record of Revisions Revision Description AInitial Release. (06/06/01) Patents This Product is covered by one or more of the following U.S. Patent Numbers: 6151333, 5757801, 5682386. Other Patents Pending. TRADEMARK Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo. Windows is a registered trademark of Microsoft. Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, Minnesota 55112 (763) 785-3500 or (800) 328-9717 Fax 763-785-9874 Tech Support (800) 972-2439 http://www.multitech.com
iii Contents Introduction ................................................................................... 4 Related Documentation ................................................................. 5 Installing Your MultiVOIP ............................................................... 6 Unpacking Your MultiVOIP ............................................................ 8 Safety Warnings ............................................................................ 8 Cabling Your MultiVOIP ................................................................. 9 Configuring Your Host MultiVOIP ................................................. 11 Configuring Your ClientMultiVOIPs .............................................. 24 Deploying the VOIP Network ....................................................... 31 Limited Warranty ......................................................................... 33 Technical Support ........................................................................ 34 Contacting Technical Support ............................................... 34 FCC Declaration .......................................................................... 35
MultiVOIP Quick Start Guide 4 Introduction Welcome to Multi-Techs stand-alone Voice/IP Gateway, the MultiVOIP model MVP110. The MultiVOIP enables FXS-only analog voice and fax communication over an IP network. Multi- Tech’s new voice/fax gateway technology allows voice and fax communication to ride, with no additional expense, over your existing IP network, which has traditionally been data-only. To access this free voice and fax communication, all you have to do is connect the MultiVOIP to your telephone equipment, and then to your existing Internet connection. Once configured, the MultiVOIP then allows voice and fax to travel down the same path as your traditional data communications. The MVP110 has one independent voice/fax channel, a 10 Mbps Ethernet LAN interface, and a command port for configuration. System management is provided through the command port using bundled Windows® software which provides easy-to-use configuration menus and online Help. Figure 1. MultiVOIP
5 Introduction Related Documentation The MVP110 Quick Start Guide is intended to be used by qualified systems administrators and network managers. This quick start provides the necessary information for a qualified person to unpack, cable, load software, and configure the unit for proper operation. A detailed MVP110 User Guide is also provided on the system CD with your unit and provides in-depth information on the features and functionality of Multi-Tech’s MultiVOIP. The User Guide is produced using Adobe Acrobat TM. To view or print your copy of a user guide, install Acrobat ReaderTM on your computer. The Acrobat Reader is included on your system CD or is available as a free download from Adobe’s Web site at http://www.adobe.com. The MVP110 User Guide is also available on Multi-Tech’s Web site at http://www.multitech.com. Viewing and printing a user guide from the Web also requires that you have the Acrobat Reader loaded on your system. To select the MVP110 User Guide from the MTS home page, click Support | Manuals and then click MultiVOIP in the product list. All MultiVOIP documents will be displayed and you can choose User Guide (MVP110) to view or download the .pdf file.
MultiVOIP Quick Start Guide 6 Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the cables, and configuring the units using the included management software (MultiVOIP Configuration). The recommended installation process includes three phases that, when completed, result in a fully functional Voice Over IP network. A general description of each phase is provided below, and detailed instructions follow throughout the rest of this section. Configure and Install Your Host MultiVOIP As the first step, the VOIP administrator configures the MultiVOIP designated as the “Host” unit. This includes the assignment of a unique LAN IP address, subnet mask, and Gateway IP address. Once all connections have been made, the VOIP administrator configures the unit and builds the Phone Directory Database that will reside with the Host unit. Configure Your Client MultiVOIPs Once installation has been completed, the administrator moves on to configure the MultiVOIPs designated as “Client” units. Again, unique LAN IP addresses, subnet masks, and Gateway IP address. When this is done, the Phone Directory Database option is set to Client, and the IP address of the Host MultiVOIP is entered. Once all Client units are configured, the VOIP network can be deployed.
7 Introduction Deploy the VOIP Network The final phase of the installation is deployment of the network. Through the first two phases, the VOIP administrator controls configuration, so when the Client MultiVOIPs are sent to their remote sites, the remote site administrators need only to connect the units to their LAN and telephone equipment. A full Phone Directory Database (supplied by the Host MultiVOIP) will be loaded into their unit within minutes of being connected and turned on. The final task of the VOIP Administrator is to develop the VOIP Dialing Directory based on the Phone Directory Database and telephone numbers of the interfacing telephone equipment; at which point, a VOIP user can call any person on the VOIP network.
MultiVOIP Quick Start Guide 8 Unpacking Your MultiVOIP Remove all items from the box (See Figure 4). Figure 4. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the voice/fax channel board provides backup power for the time keeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. The Phone and Ethernet ports are not designed to be connected to a Public Telecommunication Network.
9 Cabling Cabling Your MultiVOIP Cabling your MultiVOIP involves making the proper Power, Command Port, phone system, and Internet connections. Figure 5 shows the back panel connectors and the associated cable connections. The following procedure details the steps necessary for cabling your MultiVOIP. 1. Connect the power supply to a live AC outlet, then connect it to the MultiVOIP as shown in Figure 5. Figure 5. Cable Connections 2. Connect the MultiVOIP to a PC using the RJ-45 to DB9 (female) cable provided with your unit. Plug the RJ-45 end of the cable into the Command port of the MultiVOIP and connect the other end to the PC serial port you are using. See Figure 5. 3. Connect a network cable to the Ethernet connector on the back of the MultiVOIP. Connect the other end of the cable to your network. 4. If you are connecting a station device such as an analog telephone, a fax machine, or a Key Telephone System (KTS) to your MultiVOIP, connect an RJ-11 cable to the
MultiVOIP Quick Start Guide 10Voice/Fax Channel connector on the back of the MultiVOIP and the other end to the station device. 5. Turn on power to the MultiVOIP by setting the power switch on the right side panel to the On position. Wait for the Boot LED on the MultiVOIP to go off before proceeding. This may take a couple of minutes. Proceed to the Software Loading section to load the MultiVOIP software.