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Multi-Tech Systems Mvp400, Mvp800 Voice/fax Over Ip Networks User Guide
Multi-Tech Systems Mvp400, Mvp800 Voice/fax Over Ip Networks User Guide
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71 Chapter 4 - MultiVOIP Software Download H.323 Stack If you have obtained a new H.323 stack, do the following: Win3.1 users - In the Program Manager, double-click the Download H.323 Stack icon in the MultiVOIP 400/800 program group. The Open dialog box appears displaying the file list containing a single file, coders.hst. Win2000/NT/98/95 users - Click Programs | MultiVOIP 800 | Download H.323 Stack. The Open dialog box appears displaying the file list containing a single file, h323.pdl. After you select the h323.pdl file and click OK, the Downloading H.323 Stack dialog box is displayed with a progress bar so you can monitor the download process. After the file is downloaded to the MultiVOIP 400/800, the unit reboots and is then ready for use with the upgraded H.323 stack.
74 MultiVOIP 400/800 User Guide Introduction This chapter provides procedures for viewing or changing the configuration of a remote unit. Two methods are provided to access a remote unit; the first method is modem based and the second method uses IP. Within the IP method, three applications can be used: 1) LAN-Based using TFTP (Trivial File Transfer Protocol), 2) Telnet as a client application, or 3) a standard web browser on the Internet. Remote Configuration Remote configuration requires the MultiVOIP 400/800 software to be loaded on the local PC. The local PC then controls the remote MultiVOIP 400/800 either via the modem connection or the LAN. Modem-Based To remotely configure a MultiVOIP 400/800, a local PC needs to be connected to a dial-up line and the MultiVOIP software configured to call the remote MultiVOIP. The remote MultiVOIP needs to have a modem connected to a dial-up line and the Command Port. Once the connection to the remote unit is made, you can change the configuration as required. Once the configuration is changed, you can download the new configuration to the remote MultiVOIP. Refer to the Modem-Based Remote Configuration Procedure in this chapter to remotely configure a MultiVOIP 400/800. 1. At the remote site, remove the serial cable from the PC to the Command Port connector on the back panel of the MultiVOIP 400/800. 2. At the remote site, connect a special cable (Remote Configuration Cable) from the Command Port connector on the back panel of the MultiVOIP 400/800 to the RS-232 connector on the modem. The special cable is a serial cable with male connectors on both ends. Refer to Appendix B for cable details. Connect the modem to your local telephone line. Provide your telephone number to the person verifying your configuration. Configure the remote modem for 19200 baud and turn on Force DTR. 3. At the main site, connect your local PC to a modem that is connected to a dial-up line. 4. Install the MultiVOIP 400/800 software on the local PC. When installed, click Start | Programs | MultiVOIP 800 | Configuration Port Setup, or double click on the Configuration Port icon in the MultiVOIP 400/800 program group. 5. The MultiVOIP 800 Setup dialog box is displayed.
75 Chapter 5 - Remote Configuration and Management Verify that the Communication Type is set for COM Port and the Select Port field is set for the COM port of your local PC. In the Dial String field, enter the AT command for dialing (ATDT) plus the phone number of the remote MultiVOIP 400/800. If your Modem Initialization String, Initialization Response, or Connect Response values are different than the defaults in the dialog box, refer to your modem user documentation and change the default values to match your modem. Click OK when you are satisfied with your selections. 6. Run the MultiVOIP 400/800 Configuration program. Click Start | Programs | MultiVOIP 800 | MultiVOIP Configuration, or double click on the MultiVOIP Configuration icon in the MultiVOIP 400/800 program group. 7. The Dialing dialog box is displayed while software is dialing the remote MultiVOIP 400/800. 8. The Reading Setup dialog box is displayed. 9. The MultiVOIP 800 Setup menu is displayed. This is the dialog box of the remote MultiVOIP 400/800. Refer to the online Help provided with your software for a description of each dialog box and field within a dialog box. 10. After you have changed the configuration of the remote MultiVOIP 400/800, click Download Setup to update the configuration. The remote MultiVOIP 400/800 will be brought down, the new configuration written to the unit, and the unit will reboot. 11. Click Exit when downloading is complete. 12. The Hangup connection? dialog box is displayed. Click Yes to disconnect the phone connection to the remote site. 13. If the same telephone number is not going to be used again in the immediate future, you may want to remove it from the Port Setup dialog box. 14. At the remote site, reconnect the MultiVOIP 400/800 to the serial port of the PC and from the MultiVOIP 400/800 program group double click on the MultiVOIP Configuration icon to verify that the MultiVOIP 400/800 is running.
76 MultiVOIP 400/800 User Guide LAN-Based The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP protocol software must be installed and functional before the configuration program can be used. 1. You must assign an Internet (IP) address for the PC and for each node that will be managed by the configuration program. Refer to the protocol software documentation for instructions on how to set the IP addresses. Once you have completed this step, you should be able to use the protocol Ping command for the PC host name. You should also test the network interface configuration by Pinging another TCP/IP device that is connected to the network. 2. Install the MultiVOIP 400/800 software on the local PC. When installed, click Start | Programs | MultiVOIP 800 | Configuration Port Setup, or double-click the Configuration Port Setup icon in the MultiVOIP 400/800 program group. 3. The MultiVOIP Port Setup dialog box is displayed. Verify that IP is set for the Communication Type. In the MultiVOIP 400/800 IP Address field, enter the IP Address of the remote MultiVOIP 400/ 800. 4. Click OK when you are satisfied with your selections. 5. Run the MultiVOIP 400/800 Configuration program. Click Start | Programs | MultiVOIP 800 | MultiVOIP Configuration, or double click the MultiVOIP Configuration icon in the MultiVOIP 400/800 program group. The Reading Setup dialog box is displayed.
77 Chapter 5 - Remote Configuration and Management 6. The MultiVOIP 800 Setup dialog box is displayed. This is the dialog box of the remote MultiVOIP 400/800. Refer to the online Help provided with your MultiVOIP 400/800 for the definition of each dialog box and field within a dialog box. 7. After you have changed the configuration of the remote MultiVOIP 400/800, click Download Setup to update the configuration. The remote MultiVOIP 400/800 will be brought down, the new configuration written to the unit, and the unit will reboot. 8. Click Exit when downloading is complete. 9. Double click on the MultiVOIP Configuration icon in the MultiVOIP 400/800 program group to verify that the MultiVOIP 400/800 is running.
78 MultiVOIP 400/800 User Guide Remote Management This section describes typical client applications that can be used to configure the MultiVOIP 400/800 remotely. It is important to note that although any subsequent changes to configuration can be made using these applications, the initial setup and configuration of the MultiVOIP 400/800 must be done on the local PC using the MultiVOIP 400/800 software provided with your unit. Although establishing access to the MultiVOIP 400/800 varies between applications, the configuration functions mirror those of the MultiVOIP 400/800 software. For more information on MultiVOIP 400/ 800 software, refer to Chapter 4 - MultiVOIP 400/800 Software. Telnet A typical Telnet client application is described next. The MultiVOIP 400/800 has a built-in Telnet Server that enables Telnet client PCs to access the MultiVOIP 400/800. A typical Telnet client is allowed to configure the MultiVOIP 400/800. In addition, the MultiVOIP 400/800 can be remotely accessed and configured from anywhere on the Internet through its Web interface. The TCP/IP stack has to be loaded before the Telnet client (a Windows application) will run. The Telnet Server option has to be selected from the Applications Setup dialog box using the MultiVOIP 400/800 Configuration icon. Double click the Telnet icon (or shortcut) and a blank Telnet screen is displayed. Click Connect | Remote System and the Connect dialog box is displayed. Select from the drop-down list (or enter) a Host Name (the IP address of the MultiVOIP 400/800). In this example, the Host Name is 192.168.2.8. Then select telnet from the Port drop-down list and vt100 from the Term Type drop-down list. Once you have entered a valid Host Name (IP address), Port, and Term Type, click the Connect button to be connected to the target MultiVOIP. The MultiVOIP Telnet Server screen is displayed. MultiVOIP Telnet Server Menu The MultiVOIP Telnet Server menu provides three basic options: Voice over IP Configuration, Phone Directory Database, and Phone Directory Configuration. A further option enables you to close the Telnet session.
79 Chapter 5 - Remote Configuration and Management Voice over IP Configuration Selecting Option 1 displays the Main menu, which allows further configuration options. These options include Protocol Stacks (option 1), Applications (option 2), System Information (option 3), and Voice Channels (option 4). For further descriptions of these options, refer to Chapter 4 - MultiVOIP 400/800 Software. Phone Directory Database Selecting Option 2 allows you to add entries to the Phone Directory Database. Refer to Chapter 4 - MultiVOIP 400/800 Software, for more details on the database. Phone Directory Configuration Selecting Option 3 allows you to configure and manage the Phone Directory. The various options are described in detail in Chapter 4 - MultiVOIP 400/800 Software.
80 MultiVOIP 400/800 User Guide WEB Management The MultiVOIP 400/800 can be accessed, via a standard Web browser, from anywhere on the connected Internet. In order to provide this support, the WEB Server option has to be enabled from the Others button in the Main menu which displays the Applications Setup dialog box (see Chapter 4 - MultiVOIP 400/800 Software). Once enabled, users can access the MultiVOIP 400/800 by entering its IP address in the Address field of their web browser. The following screen is displayed. If a Password was entered in the Applications Setup dialog box, then enter the password and click on the Enter button. From this screen you can access all the configuration options. Refer to Chapter 4 - MultiVOIP 400/ 800 Software, for a description of the various options.