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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

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Page 351

MultiVOIP User Guide Operation and Maintenance
351
Once the updated firmware has been located, it can be downloaded
from the web/ftp site using normal PC/Windows procedures.  While
the next 3 screens below pertain to the MVP3010, similar screens will
appear for any MultiVOIP model described in this manual.


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Page 352

Operation and Maintenance MultiVOIP User Guide
352
Generally, the firmware file will be a self-extracting compressed file
(with .zip extension), which must be expanded (decompressed, or
“unzipped”) on the user’s PC in a user-specified directory.
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6 

Page 353

MultiVOIP User Guide Operation and Maintenance
353
Implementing a Software Upgrade
Beginning with the 4.03/6.03 software release, MultiVOIP software can
be upgraded locally using a single command at the MultiVOIP
Windows GUI, namely Upgrade Software.  This command downloads
firmware (including the H.323 stack), and  factory default settings from
the controller PC to the MultiVOIP unit.
When using the MultiVOIP Windows GUI, firmware and factory
default settings can also be transferred from controller PC...

Page 354

Operation and Maintenance MultiVOIP User Guide
354
Download Firmware transfers the  firmware (including the H.323
protocol stack) in the PC’s MultiVOIP directory into the nonvolatile
flash memory of the MultiVOIP.
Download Factory Defaults sets all configuration parameters to the
standard default values that are loaded at the MultiTech factory.
Upgrade Software implements both the Download Firmware
command and the Download Factory Defaults command.
Downloading Firmware
1. The  MultiVoip Configuration...

Page 355

MultiVOIP User Guide Operation and Maintenance
355
3. If a password has been established, the Password Verification screen
will appear.
Type in the password and click OK.
4. The  MultiVOIP ___- Firmware  screen appears saying
“MultiVOIP [model number] is up.  Reboot to Download Firmware?”
Click OK to download the firmware.
The “Boot” LED on the MultiVOIP will light up and remain lit during
the file transfer process. 

Page 356

Operation and Maintenance MultiVOIP User Guide
356
5. The program will locate the firmware “.bin” file in the MultiVOIP
directory.  Highlight the  correct (newest) “.bin” file and click Open.
6. Progress bars will appear at the bottom of the screen during the file
transfer.
The MultiVOIP’s “Boot” LED will turn off at the end of the  transfer.
7. The  Download Firmware procedure is complete. 

Page 357

MultiVOIP User Guide Operation and Maintenance
357
Downloading CAS Protocol
1. The  MultiVoip Configuration program must be off when invoking
the  Download CAS Protocol command.  If it is on, the  command
will not work.
2. To invoke the Download H.323 PDL command, go to Start |
Programs | MVP____ x.xx | Download H.323 PDL. 

Page 358

Operation and Maintenance MultiVOIP User Guide
358
3. If a password has been established, the Password Verification screen
will appear.
Type in password and click OK.
4. The  MultiVOIP ____- Firmware  screen appears saying “MultiVOIP
[model number] is up.  Reboot to Download Firmware?”
Click OK to download the CAS Protocol file(s) to the MultiVOIP.
The “Boot” LED on the MultiVOIP will light up and remain lit during
the file transfer process. 

Page 359

MultiVOIP User Guide Operation and Maintenance
359
5. The program will locate the CAS protocol file in the MultiVOIP
directory.  Highlight the  correct (newest) file and click Open.
6. Progress bars will appear at the bottom of the screen during the file
transfer.
The MultiVOIP’s “Boot” LED will turn off at the end of the  transfer.
7. The  Download CAS Protocol procedure is complete. 

Page 360

Operation and Maintenance MultiVOIP User Guide
360
Downloading Factory Defaults
1. The  MultiVoip Configuration program must be off when invoking
the  Download Factory Defaults command.  If it is on, the  command
will not work.
2.To invoke the Download Factory Defaults command, go to Start |
Programs | MVP____ x.xx | Download Factory Defaults.
3. If a password has been established, the Password Verification screen
will appear.
Type in the  password and click OK. 
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