Multi-Tech Systems MultiVOIP Model Mvp400/800 Standalone Voice/ip Gateway User Guide

							11 Chapter 1 - Introduction and Description
Front Panel Description
The front panel contains three groups of LEDs that provide the status of the Ethernet connection,
Voice/Fax channels, and general status of the MultiVOIP. The front panel is shown in Figure 1-3, and
a description of each LED follows.
Figure 1-3. Front Panel
ETHERNET
RCVReceive Data indicator blinks when packets are being received from the local area network.
LNKLink indicator lights when the Ethernet link senses voltage from a concentrator or external
device.
XMTTransmit Data indicator blinks when packets are being transmitted to the local area network.
COLCollision indicator lights when a collision is detected on the Ethernet link.
VOICE/FAX CHANNEL _
FXSForeign Exchange Station indicator lights when the voice/fax channel is configured for FXS
operation.
FXOForeign Exchange Office indicator lights when the voice/fax channel is configured for FXO
operation.
E&MEar and Mouth indicator lights when the voice/fax channel is configured for E&M operation.
FAXFax indicator lights when there is fax traffic on the voice/fax channel.
XMTTransmit indicator blinks when voice packets are being transmitted to the local area network.
RCVReceive indicator blinks when voice packets are being received from the local area network.
XSGTransmit Signal indicator lights when the FXS-configured channel is off-hook, the FXO-
configured channel is receiving a ring from the Telco, or the M lead is active on the E&M
configured channel (i.e., the MultiVOIP is receiving a ring from the PBX).
RSGReceive Signal indicator lights when the FXS-configured channel is ringing, the FXO-
configured channel has taken the line off-hook, or the E lead is active on the E&M-configured
channel.
BOOT (BTG)
The BTG indicator lights when the MultiVOIP is booting or downloading setup.
POWER (PWR)
The Power indicator lights when power is applied to the MultiVOIP. 
						

							12 MultiVOIP User Guide
Back Panel Description
The cable connections for the MultiVOIP are made at the back panel. Connectors include Power,
Command Port (RS232), Ethernet (10BASE-T), Voice/Fax Channels (E&M, FXO and FXS). The
cable connectors are shown in Figure 1-4 and defined in the following groups.

  
   
  	








	








	








	








	








	








	








	


































	


	

 

 

 
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Figure 1-4. Back Panel
Power Connector
The Power connector is used to connect the external power supply to the MultiVOIP. The Power
connector is a 7-pin circular DIN connector. A separate power cord is connected to the power supply
and the live AC grounded outlet.
Command Port Connector
The Command Port connector is used to configure the MultiVOIP using a PC with a serial port and
running Windows® software. The Command Port connector is a DB-25 female connector.
10Base-T (Ethernet) Connector
The Ethernet 10Base-T connector is used to connect the MultiVOIP to a LAN using unshielded
twisted cable. This connector is a keyed RJ-45 jack.
VOICE/FAX CHANNEL _
The Voice/Fax channel connectors include three options per channel: E&M, FXO and FXS.
E&M - This connector is used if you are connecting VOICE/FAX CHANNEL _ to the E&M trunk on a
PBX. This connector is an RJ-45 jack.
FXO - This connector is used if you are connecting VOICE/FAX CHANNEL _ to the station side of a
PBX. This connector is an RJ-11 jack.
FXS - This connector is used if you are connecting VOICE/FAX CHANNEL _ to a station device, etc.,
an analog telephone, KTS telephone system, or fax machine. This connector is an RJ-11 jack. 
						

							13 Chapter 1 - Introduction and Description
Specifications
 One 1 Meg by 32 byte at 70 nanosecond SIMM is 4 Mb DRAM
Caution: SIMM speed and size cannot be mixed
 Two Meg of flash memory
Ethernet Port
 Single Ethernet Interface - 10Base-T (twisted pair) keyed RJ-45 connector.
Command Port
 Single 19.2K bps asynchronous Command Port with a DB-25 female connector
Voice/Fax Channel _
 Two RJ-11 jacks (FXO and FXS)
 One RJ-45 jack (E&M)
Electrical/Physical
 Voltage - 115 VAC (Standard), 240 Volts AC (Optional)
 Frequency - 47 to 63 Hz
 Power Consumption - 18 Watts
 Dimensions - 3.75 high x 17.4 wide x 8 deep
8.9cm high x 44.2cm wide x 20.3cm deep
 Weight - 7.4 pounds (3.4 kg) 
						

							14 MultiVOIP User Guide 
						

							Chapter 2 - Installation 
						

							16 MultiVOIP User Guide
Installing Your MultiVOIP
The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the
cables, and configuring the units using the included management software (MultiVOIP Configuration).
The recommended installation process includes three phases that, when completed, result in a fully
functional Voice Over IP network. A general description of each phase is provided below, and detailed
instructions follow throughout the rest of this section.
Phase 1: Configure and Install your Master MultiVOIP
As the first step, the VOIP administrator configures the MultiVOIP designated as the “Master” unit.
This includes the assignment of a unique LAN IP address, subnetwork mask, and Gateway IP
address, as well as the selection of appropriate channel interface type for each of the Voice/Fax
channels. Once all connections have been made, the VOIP administrator configures the unit and
builds the Phone Directory Database that will reside with the Master unit.
Phase 2: Configure your Slave MultiVOIP(s)
Once Phase 1 has been completed, the administrator moves on to configure the MultiVOIP(s)
designated as “Slave” units.  The Slave units can be another MVP 400 or MVP 800 unit or a
MultiVOIP series.  Again, unique LAN IP addresses, subnetwork masks, and Gateway IP addresses
are assigned, and each Voice/Fax channel is configured for the appropriate channel interface type.
When this is done, the Phone Directory Database option is set to Slave, and the IP address of the
Master MultiVOIP is entered. Once all slave units are configured, the process moves on to Phase 3.
Phase 3: Deploy the VOIP Network
The final phase of installation is deployment of the network. Through the first two phases, the VOIP
administrator controls configuration, so when the Slave MultiVOIPs are sent to their remote sites, the
remote site administrators need only to connect the units to their LAN and telephone equipment. A full
Phone Directory Database (supplied by the Master MultiVOIP) will be loaded into their unit within
minutes of being connected and powered up.
The final task of the VOIP Administrator is to develop the VOIP Dialing Directory based on the Phone
Directory Database and telephone numbers of the interfacing telephone equipment.  Now, a VOIP
User can call any person on the VOIP network.
Safety Warning Telecom
1. Never install telephone wiring during a lighting storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
3. This product is to be used with UL and cUL listed computers.
4. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avaoid using a telephone (other than a cordless type) during an electrical storm.  There may
be a remote rist of electrical shock from lighting.
7. Do not use the telephone to report a gas leak in the vicinity of the leak.
8. To reduct the risk of fire, use only No. 26 AWG or larger telecommunications line cord. 
						

							17 Chapter 2 - Installation
Unpacking Your MultiVOIP
Remove all items from the box.
Figure 2-1. Unpacking
Safety Warnings
Caution
Danger of explosion if battery is incorrectly replaced.
A lithium battery on the voice/fax channel board provides backup power for the time keeping
capability.  The battery has an estimated life expectancy of ten years.
When the battery starts to weaken, the date and time may be incorrect.  If the battery fails, the board
must be sent back to Multi-Tech Sytems for battery replacement.
The E&M, FXS, and Ethernet ports are not designed to be connected to a Public Telecommunication
Network. 
						

							18 MultiVOIP User Guide
Phase 1: Cabling Procedure
 Phase 1 cabling involves connecting the master MultiVOIP to your LAN and telephone equipment.
1 If you are connecting any Voice/Fax Channel to an E&M trunk other than type 2, perform the
E&M Jumper Block Positioning procedure before connecting power to the unit.
2 Connect one end of the power supply to a live AC outlet and connect the other end to the
MultiVOIP as shown in Figure 2-2. The power connector is a 7-pin circular DIN connector.

  
   
  	







	







	







	







	







	







	







	


























	

	

 

 

 
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Ethernet Connection
Command Port Connection
Power ConnectionFXS
FXO E&M
FXSE&M
FXO
PSTN
Voice/Fax Channel 1 - 8
          Connections
Figure 2-2.  Cable Connections
3 Connect the MultiVOIP to a PC by using the DB-25 (male) to DB-9 (female) cable provided in
your unit.  Plug the DB-25 end of the cable into the Command port of the MultiVOIP and the
other end into the PC serial port. See Figure 2-2.
4 Connect a network cable to the ETHERNET 10BASET connector on the back of the
MultiVOIP. Connect the other end of the cable to your network.
5 If you are connecting a station device (e.g., analog telephone, fax machine, or Key Telephone
System (KTS) to your MultiVOIP, connect one end of an RJ11 phone cord to the Voice/Fax
Channel 1 FXS connector on the back of the MultiVOIP and the other end to the station
device.
If you are connecting the station side of a telephone switch (PBX) to your MultiVOIP, connect
one end of an RJ11 phone cord to the Voice/Fax Channel 1 FXO connector on the back of
the MultiVOIP and the other end to the phone jack.
If you are connecting an E&M trunk from a telephone switch to your MultiVOIP, connect one
end of an RJ45 phone cord to the Voice/Fax Channel 1 E&M connector on the back of the
MultiVOIP and the other end to the trunk. Refer to Appendix B for E&M cabling pinout.
If you are connecting to an E&M trunk, you need ensure that the E&M trunk jumper is in the
correct position for the E&M type trunk.  The default E&M jumper position is E&M type 2.  To
change the E&M jumper position, perform the E&M jumper block positioning procedure.
6 Repeat the above step to connect the remaining telephone equipment to each Voice/Fax
Channel on your MultiVOIP.
7 Turn on power to the MultiVOIP by placing the ON/OFF switch on the back panel to the ON
position. Wait for the BTG LED on the MultiVOIP to go OFF before proceeding. This may
take a couple of minutes to go OFF.
Proceed to the next section to load the MultiVOIP software. 
						

							19 Chapter 2 - Installation
E&M Jumper Block Positioning Procedure
A jumper block exists for each voice/fax channel.  The jumper block is to the right of each set of
channel jacks.  The jumper block contains 8-pairs of pins.  The jumper plug fits over three pairs of
pins on the jumper block.  The E&M type number is labeled on the pc board.  The jumper plug needs
to be centered on the E&M type number.   Perform the following procedure to change E&M jumper
position.
1 Ensure that power is removed from the MultiVOIP
2 Remove the front panel by loosening the two Phillips quarter turn screws.
3 Slide the top cover back off the chassis to expose the rear panel.
4 To change a jumper position, lift the jumper plug up off the jumper block and move to the new
position, ensuring that the center jumper is centered on the E&M type number.
!()*+,
-

Figure 2-3.  E&M Jumper Block
5 Change the jumper position for each voice/fax channel that is connecting to an E&M trunk
that is not a type 2. If you have two voice/fax channel boards in your unit and you need to
change the jumpers on the second board, remove the six screws from the top board and
disconnect the ribbon cable from the top board.
6 Slide the top cover back on to the chassis.
7 Replace the front panel and secure it by tightening the two Phillips quarter turn screws.
8 Return to your Phase 1 Cabling Procedure. 
						

							20 MultiVOIP User Guide