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Multi-Tech Systems Multivoip Model Mvp400/800 Standalone Voice/ip Gateway Quick Start Guide
Multi-Tech Systems Multivoip Model Mvp400/800 Standalone Voice/ip Gateway Quick Start Guide
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51 Configuring the MultiVOIP 9. You can set up the input and output voice gain so that the volume can be increased or decreased. Input gain modifies the level of the audio coming in to the voice channel before it is sent over the Internet to the remote MultiVOIP 400/800. Output gain modifies the level of the audio being output to the device attached to the voice channel. Make your selections from the Input and Output lists in the Voice Gain group. The valid range is +31dB to –31dB with a recommended default value of 0. The DTMF Gain group controls the volume level of the digital tones sent out for touchtone dialing. The selections from the Gain High and Gain Low lists control the gain in decibels of the high and low tones in the tone pairs. The default gain values are -4 dB and -7 dB respectively. The DTMF gain should be changed only with the assistance of Multi-Tech Technical Support. When the DTMF Out of Band check box is selected, the MultiVOIP reproduces DTMF tones rather than passing them from input to output.
MultiVOIP Quick Start Guide 5210. To change the voice coder, the channel from the Select Channel list, then click Manual in the Coder group. To select the appropriate coder, select your new voice coder entry from the Selected Coder list. If you changed the voice coder, ensure that the same voice coder is used on the voice/fax channel you are calling; otherwise, you will always get a busy signal. Note: If you allow the Coder to be selected automatically, enter the Max Bandwidth. Check with your network administrator to determine how much bandwidth is available. 11. The Fax group enables you to send/receive faxes on the selected voice/fax channel. You can set the maximum baud rate for faxes and the fax volume in the two drop- down lists and change the jitter value in milliseconds. When receiving fax packets from a remote MultiVOIP 400/ 800, it is possible for individual packets to be delayed or received out of order due to traffic conditions on the network. To compensate for this effect, the MultiVOIP 400/ 800 uses a Jitter Buffer. The Jitter Value allows the MultiVOIP 400/800 to wait a user-definable period of time, in milliseconds, for delayed or out-of-order fax packets. The range of allowable Jitter Values is 0 to 400 milliseconds with a default of 400 milliseconds. If you do not plan to send or receive faxes on a given voice/fax channel, you can disable faxes in the Fax group. 12. You can enable the voice/fax advanced features by selecting the Silence Compression, Echo Cancellation, or Forward Error Correction check boxes. The Silence Compression check box defines whether silence compression is enabled for this voice channel. If silence compression is enabled, the MultiVOIP 400/800 will not transmit voice packets when silence is detected, thereby reducing the amount of network bandwidth that is being used by the voice channel.
53 Configuring the MultiVOIP The Echo Cancellation check box defines whether echo cancellation is enabled for this voice channel. If echo cancellation is enabled, the MultiVOIP 400/800 will remove echo-delay which improves the quality of sound. The Forward Error Correction (FEC) check box defines whether forward error correction is enabled for this voice channel. The FEC feature allows some of the voice packets that were corrupted (or lost) to be recovered. FEC adds an additional 50% overhead to the total network bandwidth consumed by the voice channel. Note: After configuring a given channel, you can copy that channel’s configuration by clicking Copy Options. Everything on the Voice/Fax tab will be copied to the other channel. The Billing/Misc tab displays the parameters for auto call, automatic disconnection, billing options and dynamic jitter buffer. 13. If you want to dedicate a local voice/fax channel to a remote voice/fax channel (so you will not have to dial the remote channel), click the Auto Call Enable check box in
MultiVOIP Quick Start Guide 54the Auto Call group. Then enter the phone number of the remote MultiVOIP 400/800 in the Phone Number box. 14. The Automatic Disconnection group provides three options to be used singly or in combination. The Jitter Value defines the average inter-arrival packet deviation (in milliseconds) before the call is automatically disconnected. Jitter is the inter-arrival packet deviation (phase shift of digital pulses) over the transmission medium that causes voice breakup which can be particularly disruptive to voice communications. The default setting is 20 milliseconds. A higher value means that the voice transmission will be more accepting of jitter. A lower value will be less tolerant of jitter. Consecutive Packets Lost defines the number of consecutive packets that are lost after which the call is automatically disconnected. The default setting is 30 packets. Call Duration defines the maximum length of time (in seconds) that a call remains connected before the call is automatically disconnected. The default setting is 180 seconds. A call limit of three minutes may be too short for most configurations. Therefore, you may want to increase this default value. 15. You can set billing options for inbound and outbound calls by selecting them in the Billing Options group and then entering the charge in cents per number of seconds. 16. A minimum and maximum set of values can be set for Dynamic Jitter Buffer. When receiving voice packets from a remote MultiVOIP 400/800, it is possible to experience varying delays between packets due to traffic conditions on the network. This is called Jitter. To compensate for this effect, the MultiVOIP 400/800 uses a Dynamic Jitter Buffer. The Jitter Buffer allows the MultiVOIP 400/800 to wait for delayed voice packets by automatically adjusting the length of the Jitter Buffer
55 Configuring the MultiVOIP between allowable minimum and maximum values. An Optimization Factor adjustment controls how quickly the length of the Jitter Buffer is increased when jitter increases on the network. The length of the jitter buffer directly effects the voice delay between MultiVOIP 400/800 gateways. The Minimum Jitter Value default setting is 150 milliseconds, the Maximum Jitter Value default setting is 300 milliseconds, and the Optimization Factor default setting is 7. Note: After configuring a given channel, you can copy that channel’s configuration to the other channel by clicking Copy Options. Everything on the Billing/Misc tab will be copied to the other channel. If your country/region is not the default USA, click the Regional tab and proceed to step 17. Otherwise, proceed to step 18 to begin building your phone directory database.
MultiVOIP Quick Start Guide 5617. To change the Tone Pairs on the Regional tab, select your specific country or region from the Country/Region list. Note: If your country or region is not listed, click Custom to define it. The Tone Pairs group enables you to select/modify the parameters according to choice. Click OK when finished and proceed to step 6 to begin building your phone directory database. 18. From the Main menu, click Phone Book to display the Phone Directory Database dialog box. Make certain the Proprietary Phonebook option is selected. In the Database Type group, select the Slave option. The Master IP Address box becomes active.
57 Configuring the MultiVOIP Note: After you have enabled the Slave option, the Slave Status button is replaced by the Update button. Once your Phone Directory database has been established, you can click Update to refresh the entries in the Phone Directory Database window. 19. Enter the IP address (204.022.122.118) of the Master MultiVOIP 400/800 in the Master IP Address box and select the Send Status Report to Master check box. This established the New York office MultiVOIP 400/800 as the Master. Note: In a Dial-On-Demand (DOD) network, you should leave the Send Status Report to Master check box cleared. This allows the router to disconnect whenever there is no voice activity. Note that Slaves with the Send Status Report to Master check box cleared will show up as “Unknown” when viewing Slave status on the Master. 20. Click OK to return to the Main menu. 21. Click Download Setup to write the new configuration to the slave unit. The Save Setup dialog box displays.
MultiVOIP Quick Start Guide 58 22. Select the Save Current Setup as User Default Configuration and click OK. The Writing Setup dialog box displays as the setup configuration is written to the MultiVOIP 400/800. After the setup is written to the MultiVOIP 400/800, it reboots. 23. Check that the BTG LED on the MultiVOIP 400/800 is off after the download is complete. This may take several minutes as the MultiVOIP 400/800 reboots. 24. You are returned to the Main menu. Your MultiVOIP 400/800 is operational at this time. Repeat the process for each of the slave units. When all slaves have been configured, go to the “Deploying the Network” section.
59 Deploying the VOIP Network Deploying the VOIP Network For a proprietary phone directory database, the VOIP administrator can deploy the pre-configured slave MultiVOIP 400/800s to their remote sites. The remote site administrators need only connect power to the pre-configured MultiVOIP 400/ 800, connect the MultiVOIP 400/800 to their Ethernet LAN and predefined telephone equipment, and then wait for the phone directory database to be downloaded. With the Gatekeeper option enabled on the Phone Directory Database dialog box, all MultiVOIP 400/800s are configured as “Master” and cannot be downloaded. In this case, each MultiVOIP 400/800 Phone Book will be programmed with phone numbers for its own channels. These phone numbers are remotely registered with the H.323 Gatekeeper. See the “Registering with a Gatekeeper Phone Directory” section for more information. Remote Site Administrator The following steps are for MultiVOIP 400/800 H.323 endpoints. For non-MultiVOIP 400/800 H.323 endpoints, refer to the appropriate installation documentation. 1. Unpack your MultiVOIP 400/800. 2. Connect one end of the power supply to a live AC outlet and connect the other end to the Power connection on your MultiVOIP 400/800 (See Figure 5).
MultiVOIP Quick Start Guide 60 FXSE&M FXO PSTNEthernet Connection Power Connection 10BASET ETHERNET POWER Voice/Fax Channel Connections E&MFXO FXS Figure 5. Remote Site Cable Connection 3. Connect a network cable to the ETHERNET 10BASET (RJ-45) connector on the back of your MultiVOIP 400/800. 4. If you are connecting a station device (analog telephone, fax machine, or Key Telephone System (KTS) to your MultiVOIP 400/800, connect the smaller end of a special adapter cable (supplied) to the Voice/Fax Channel 1 FXS connector on the back of the MultiVOIP 400/800 and the other end to the station device. If you are connecting a PBX extension to your MultiVOIP 400/800, connect the smaller end of a special adapter cable (supplied) to the Voice/Fax Channel 1 FXO connector on the back of the MultiVOIP 400/800 and the other end to the PBX extension. If you are connecting an E&M trunk from a telephone switch to your MultiVOIP 400/800, connect one end of an RJ-45 phone cord to the Voice/Fax Channel 1 E&M connector on the back of the unit and the other end to the trunk phone jack. If you are connecting to an E&M trunk, you need to ensure that the E&M trunk jumper is in the correct position for the E&M type trunk. The default E&M jumper position is E&M type 2. To change the E&M jumper position, perform the E&M jumper block positioning procedure.