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Multi-Tech Systems Multivoip Model Mvp400/800 Standalone Voice/ip Gateway Quick Start Guide

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    							11 Cabling
    E&M Jumper Block Positioning Procedure
    A jumper block exists for each voice/fax channel. The jumper
    block is to the right of each set of channel jacks. The jumper
    block contains 8 pairs of pins. The jumper plug fits over three
    pairs of pins on the jumper block. The E&M type number is
    labeled on the pc board. The jumper plug must be centered on
    the E&M type number.  To change E&M jumper position:
    1. Verify that power is disconnected from the MultiVOIP.
    2. Remove the front panel by removing the two Phillips
    quarter turn screws.
    3. Remove the six screws and slide the top cover backward off
    the chassis to expose the rear panel.
    4. To change a jumper position, lift the jumper plug up off the
    jumper block and move to the new position, ensuring that the
    center jumper is centered on the E&M type number.
    !&+12(
    #3
    
    Figure 4.  E&M Jumper Block Positions
    5. Change the jumper position for each voice/fax channel
    connecting to an E&M trunk that is not a type 2. If you
    have two voice/fax channel boards in your unit and you
    need to change the jumpers on the second board, remove
    the six screws from the top board and disconnect the
    ribbon cable from the top board.
    6. Slide the top cover back on to the chassis and fasten the
    six screws.
    7. Replace the front panel and fasten the two Phillips quarter
    turn screws.
    8. Return to the Cabling Procedure section. 
    						
    							MultiVOIP Quick Start Guide
    12
    Installing Your  MultiVOIP 400/800
    The following installation procedures do not provide every
    screen or option in the process of installing the MultiVOIP 400/
    800 software. It is assumed that a technical person with a
    thorough knowledge of Windows and the software loading
    process is doing the installation. Once you have installed the
    software, you will be instructed on how to configure your
    MultiVOIP 400/800, and finally, on how to deploy your
    MultiVOIP 400/800. Additional information on the MultiVOIP
    400/800 software is provided in the Help.
    Note: The phonebook directory configuration process is
    different depending on whether or not you have an enabled
    H.323 Gatekeeper resident in your network. The “Configuring
    Your MultiVOIP 400/800” section will explain these differences.
    The MultiVOIP 400/800 software and User Guide are
    contained on the MultiVOIP 400/800 CD.  The CD is auto-
    detectable, so when you insert it into your CD ROM drive it will
    start up automatically.  When you have finished configuring
    your MultiVOIP 400/800, you can view and print the User
    Guide by clicking the Install Manuals icon.
    CAUTION: If you are installing a MultiVOIP 400/800 behind a
    firewall, the Firewall must support H.323. Refer to your
    Firewall user documentation to enable H.323 support.
    1. Make certain that your MultiVOIP 400/800 has been
    properly cabled and that it is powered on.
    2. Insert the MultiVOIP 400/800 CD into your CD-ROM drive.
    The CD should start automatically.  It may take 10 to 20
    seconds for the MultiTech CD installation window to
    display. 
    						
    							13 Installing  the Software
    If the Multi-Tech Installation CD window does not display
    automatically, click My Computer, then right click the CD
    ROM drive icon, click Open, and then click the Autorun
    icon.
    3. When the Multi-Tech Installation CD dialog box displays,
    click the Install Software icon.
    4. The MultiVOIP 800 Setup welcome dialog box displays.
    Press Enter or click Next to continue. 
    						
    							MultiVOIP Quick Start Guide
    145. The Choose Destination Location dialog box displays.
    Follow the on-screen instructions.
    You can either choose the Destination Location of your
    MultiVOIP 400/800 software or select the default
    destination by clicking Next. Click Browse if you want to
    select a different destination folder for the MultiVOIP 400/
    800 software.
    6. The Select Program Folder dialog box enables you to
    choose where you want the program file to be located.
    Verify the path and click Next to continue. 
    						
    							15 Installing  the Software
    7. The MultiVOIP 800 Setup dialog box displays. This dialog
    box enables you to select the COM port of your PC that is
    connected to the Command port of the MultiVOIP 400/800.
    From the Select Port list, select the COM port of your PC.
    Click OK to continue.
    8. The Setup Complete dialog displays.
    Click Finish to continue. 
    						
    							MultiVOIP Quick Start Guide
    169. The following message displays:
    Click Ye s to continue.
    10. The following message displays:
     Click Ye s to continue. 
    						
    							17 Configuring  the MultiVOIP
    Configuring Your MultiVOIP 400/800
    The following steps provide instructions for configuring your
    MultiVOIP 400/800. The configuration sequence includes IP
    Protocol default setup, Channel setup, and Phone Directory
    Database setup. The Phone Directory Database setup is
    configured differently depending on whether or not the
    Gatekeeper function is available and enabled on the Phone
    Directory Database dialog box (see Step 26).
    11. The IP Protocol Default Setup dialog box displays.
    The default Frame Type is TYPE_II. If this does not match
    your IP network, change the Frame Type by selecting
    SNAP from the Frame Type list. The available Frame
    Type choices are TYPE_II and SNAP.
    12. In the Ethernet group, enter the IP Address, Subnet
    Mask, and Gateway Address unique to your IP LAN.  The
    IP address is the unique LAN IP address that is assigned
    to the MultiVOIP 400/800, and the Gateway address is the
    IP address of the device connecting your MultiVOIP 400/
    800 to the Internet.
    Click OK when you are finished. 
    						
    							MultiVOIP Quick Start Guide
    1813. The Channel Setup dialog box displays. The four tabs in
    this dialog box define the channel interface, voice/fax
    parameters, billing, miscellaneous, and regional telephone
    parameters for each channel.
    Configure each channel for the type of interface you are
    using.  Channel 1 is selected by default in the Select
    Channel list. To change the channel number, select the
    channel you want to configure from the list.
    Note: Feature options are enabled or unavailable
    depending on the selected interface type. The one option
    available for all interface types is the Inter Digit Time
    option. This option defines the maximum amount of time
    that the unit will wait before mapping the dialed digits to an
    entry in the Phone Directory Database. If too much time
    elapses between digits, and the wrong numbers are
    mapped, you will hear a rapid busy signal. If this happens,
    hang up and dial again. The default setting is 2 seconds. 
    						
    							19 Configuring  the MultiVOIP
    14. The Interface group defaults to FXS (Loop Start).  Select
    the interface option that corresponds to the interface type
    being connected to the Voice/Fax Channel 1 jack on the
    back panel of the MultiVOIP 400/800.
    FXS (Loop Start): If a station device such as an analog
    telephone, fax machine, or KTS (Key Telephone System)
    is connected to the Voice/Fax connector on the back of the
    unit, FXS (Loop Start) will likely be the correct Interface.
    FXS (Ground Start): If the station device uses ground
    start, then choose the FXS (Ground Start) option. Refer to
    the device’s user documentation.
    For both FXS Loop Start and FXS Ground Start , the Ring
    Count FXS window allows you to set the maximum
    number of rings output on the FXS interface before
    hanging up and releasing the line to another call. The
    default setting is 8 rings.
    Note: Zero (0) means no rings; the caller hears a busy
    tone.
    FXO: If you are using an analog extension from your PBX,
    then choose the FXO option.  Check with your in-house
    phone personnel to verify the connection type.
    If FXO is selected, the Dialing Options Regeneration,
    Flash Hook Timer, and Ring Count groups are enabled.
    Check with your local in-house phone personnel to verify
    whether your local PBX dial signaling is Pulse or tone
    (DTMF). Then, set the Regeneration option accordingly.
    The Flash Hook Timer allows you to enter the time, in
    milliseconds, for the duration of the flash hook signals
    output on the FXO interface. The default setting is 600
    milliseconds. The Ring Count FXO window allows you to
    set the number of rings received on the FXO interface
    before the MultiVOIP 400/800 answers the incoming call.
    The default setting is 2 rings.
    Note: Zero (0) means that the MultiVOIP 400/800 never
    answers. 
    						
    							MultiVOIP Quick Start Guide
    20For FXO-to-FXO communications, you can enable a
    specific type of FXO Disconnect; Current Loss, Tone
    Detection, or Silence Detection. Check with your in-
    house phone personnel to verify the preferred type of
    disconnect to use. Enabling Tone Detection activates the
    Disconnect Tone Sequence options. For Disconnect Tone
    Sequence, you can select from lists either one or two
    tones that will cause the line to be disconnected.  The
    person hanging up a call must then hit the key or keys that
    will produce those tones. For Silence Detection, select
    One Way or Two Way, then set the timer for the number
    of seconds of silence before disconnect. The default value
    of 15 seconds may be shorter than desired for your
    application.
    E&M: If you are connecting to an analog E&M trunk on
    your PBX, then choose the E&M interface option to enable
    the E&M Options group.  Check with your local in-house
    phone personnel to determine if the signaling is Dial Tone
    or Wink and if the connection is 2-wire or 4-wire.  If Wink
    signaling is used, then the Wink Timer is enabled with a
    default of 250 milliseconds.  The range of the Wink Timer
    is from 100 to 350 milliseconds. Consult with your local in-
    house phone personnel for this timer setting.
    Note: After configuring a given channel, you can copy that
    channel’s configuration by clicking Copy.  Everything on
    the Interface tab will be copied to the other channel.
    15. Repeat the above step to configure the interface type for
    each voice/fax channel. 
    						
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