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Multi-Tech Systems Multivoip Model Mvp400/800 Standalone Voice/ip Gateway Quick Start Guide
Multi-Tech Systems Multivoip Model Mvp400/800 Standalone Voice/ip Gateway Quick Start Guide
Have a look at the manual Multi-Tech Systems Multivoip Model Mvp400/800 Standalone Voice/ip Gateway Quick Start Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 104 Multi-Tech Systems manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
11 Cabling E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumper block is to the right of each set of channel jacks. The jumper block contains 8 pairs of pins. The jumper plug fits over three pairs of pins on the jumper block. The E&M type number is labeled on the pc board. The jumper plug must be centered on the E&M type number. To change E&M jumper position: 1. Verify that power is disconnected from the MultiVOIP. 2. Remove the front panel by removing the two Phillips quarter turn screws. 3. Remove the six screws and slide the top cover backward off the chassis to expose the rear panel. 4. To change a jumper position, lift the jumper plug up off the jumper block and move to the new position, ensuring that the center jumper is centered on the E&M type number. !&+12( #3 Figure 4. E&M Jumper Block Positions 5. Change the jumper position for each voice/fax channel connecting to an E&M trunk that is not a type 2. If you have two voice/fax channel boards in your unit and you need to change the jumpers on the second board, remove the six screws from the top board and disconnect the ribbon cable from the top board. 6. Slide the top cover back on to the chassis and fasten the six screws. 7. Replace the front panel and fasten the two Phillips quarter turn screws. 8. Return to the Cabling Procedure section.
MultiVOIP Quick Start Guide 12 Installing Your MultiVOIP 400/800 The following installation procedures do not provide every screen or option in the process of installing the MultiVOIP 400/ 800 software. It is assumed that a technical person with a thorough knowledge of Windows and the software loading process is doing the installation. Once you have installed the software, you will be instructed on how to configure your MultiVOIP 400/800, and finally, on how to deploy your MultiVOIP 400/800. Additional information on the MultiVOIP 400/800 software is provided in the Help. Note: The phonebook directory configuration process is different depending on whether or not you have an enabled H.323 Gatekeeper resident in your network. The “Configuring Your MultiVOIP 400/800” section will explain these differences. The MultiVOIP 400/800 software and User Guide are contained on the MultiVOIP 400/800 CD. The CD is auto- detectable, so when you insert it into your CD ROM drive it will start up automatically. When you have finished configuring your MultiVOIP 400/800, you can view and print the User Guide by clicking the Install Manuals icon. CAUTION: If you are installing a MultiVOIP 400/800 behind a firewall, the Firewall must support H.323. Refer to your Firewall user documentation to enable H.323 support. 1. Make certain that your MultiVOIP 400/800 has been properly cabled and that it is powered on. 2. Insert the MultiVOIP 400/800 CD into your CD-ROM drive. The CD should start automatically. It may take 10 to 20 seconds for the MultiTech CD installation window to display.
13 Installing the Software If the Multi-Tech Installation CD window does not display automatically, click My Computer, then right click the CD ROM drive icon, click Open, and then click the Autorun icon. 3. When the Multi-Tech Installation CD dialog box displays, click the Install Software icon. 4. The MultiVOIP 800 Setup welcome dialog box displays. Press Enter or click Next to continue.
MultiVOIP Quick Start Guide 145. The Choose Destination Location dialog box displays. Follow the on-screen instructions. You can either choose the Destination Location of your MultiVOIP 400/800 software or select the default destination by clicking Next. Click Browse if you want to select a different destination folder for the MultiVOIP 400/ 800 software. 6. The Select Program Folder dialog box enables you to choose where you want the program file to be located. Verify the path and click Next to continue.
15 Installing the Software 7. The MultiVOIP 800 Setup dialog box displays. This dialog box enables you to select the COM port of your PC that is connected to the Command port of the MultiVOIP 400/800. From the Select Port list, select the COM port of your PC. Click OK to continue. 8. The Setup Complete dialog displays. Click Finish to continue.
MultiVOIP Quick Start Guide 169. The following message displays: Click Ye s to continue. 10. The following message displays: Click Ye s to continue.
17 Configuring the MultiVOIP Configuring Your MultiVOIP 400/800 The following steps provide instructions for configuring your MultiVOIP 400/800. The configuration sequence includes IP Protocol default setup, Channel setup, and Phone Directory Database setup. The Phone Directory Database setup is configured differently depending on whether or not the Gatekeeper function is available and enabled on the Phone Directory Database dialog box (see Step 26). 11. The IP Protocol Default Setup dialog box displays. The default Frame Type is TYPE_II. If this does not match your IP network, change the Frame Type by selecting SNAP from the Frame Type list. The available Frame Type choices are TYPE_II and SNAP. 12. In the Ethernet group, enter the IP Address, Subnet Mask, and Gateway Address unique to your IP LAN. The IP address is the unique LAN IP address that is assigned to the MultiVOIP 400/800, and the Gateway address is the IP address of the device connecting your MultiVOIP 400/ 800 to the Internet. Click OK when you are finished.
MultiVOIP Quick Start Guide 1813. The Channel Setup dialog box displays. The four tabs in this dialog box define the channel interface, voice/fax parameters, billing, miscellaneous, and regional telephone parameters for each channel. Configure each channel for the type of interface you are using. Channel 1 is selected by default in the Select Channel list. To change the channel number, select the channel you want to configure from the list. Note: Feature options are enabled or unavailable depending on the selected interface type. The one option available for all interface types is the Inter Digit Time option. This option defines the maximum amount of time that the unit will wait before mapping the dialed digits to an entry in the Phone Directory Database. If too much time elapses between digits, and the wrong numbers are mapped, you will hear a rapid busy signal. If this happens, hang up and dial again. The default setting is 2 seconds.
19 Configuring the MultiVOIP 14. The Interface group defaults to FXS (Loop Start). Select the interface option that corresponds to the interface type being connected to the Voice/Fax Channel 1 jack on the back panel of the MultiVOIP 400/800. FXS (Loop Start): If a station device such as an analog telephone, fax machine, or KTS (Key Telephone System) is connected to the Voice/Fax connector on the back of the unit, FXS (Loop Start) will likely be the correct Interface. FXS (Ground Start): If the station device uses ground start, then choose the FXS (Ground Start) option. Refer to the device’s user documentation. For both FXS Loop Start and FXS Ground Start , the Ring Count FXS window allows you to set the maximum number of rings output on the FXS interface before hanging up and releasing the line to another call. The default setting is 8 rings. Note: Zero (0) means no rings; the caller hears a busy tone. FXO: If you are using an analog extension from your PBX, then choose the FXO option. Check with your in-house phone personnel to verify the connection type. If FXO is selected, the Dialing Options Regeneration, Flash Hook Timer, and Ring Count groups are enabled. Check with your local in-house phone personnel to verify whether your local PBX dial signaling is Pulse or tone (DTMF). Then, set the Regeneration option accordingly. The Flash Hook Timer allows you to enter the time, in milliseconds, for the duration of the flash hook signals output on the FXO interface. The default setting is 600 milliseconds. The Ring Count FXO window allows you to set the number of rings received on the FXO interface before the MultiVOIP 400/800 answers the incoming call. The default setting is 2 rings. Note: Zero (0) means that the MultiVOIP 400/800 never answers.
MultiVOIP Quick Start Guide 20For FXO-to-FXO communications, you can enable a specific type of FXO Disconnect; Current Loss, Tone Detection, or Silence Detection. Check with your in- house phone personnel to verify the preferred type of disconnect to use. Enabling Tone Detection activates the Disconnect Tone Sequence options. For Disconnect Tone Sequence, you can select from lists either one or two tones that will cause the line to be disconnected. The person hanging up a call must then hit the key or keys that will produce those tones. For Silence Detection, select One Way or Two Way, then set the timer for the number of seconds of silence before disconnect. The default value of 15 seconds may be shorter than desired for your application. E&M: If you are connecting to an analog E&M trunk on your PBX, then choose the E&M interface option to enable the E&M Options group. Check with your local in-house phone personnel to determine if the signaling is Dial Tone or Wink and if the connection is 2-wire or 4-wire. If Wink signaling is used, then the Wink Timer is enabled with a default of 250 milliseconds. The range of the Wink Timer is from 100 to 350 milliseconds. Consult with your local in- house phone personnel for this timer setting. Note: After configuring a given channel, you can copy that channel’s configuration by clicking Copy. Everything on the Interface tab will be copied to the other channel. 15. Repeat the above step to configure the interface type for each voice/fax channel.