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Multi-Tech Systems Multivoip Model Mvp400/800 Standalone Voice/ip Gateway Quick Start Guide

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    							Standalone Voice/IP  Gateway
    Model MVP400 and MVP800
    H.323 Mode
    Quick Start Guide 
    						
    							Quick Start Guide
    82088202 Revision C
    MultiVOIP400 (Model MVP400) and
    MultiVOIP800 (Model MVP800)
    This publication may not be reproduced, in whole or in part, without prior
    expressed written permission from Multi-Tech Systems, Inc. All rights
    reserved.
    Copyright © 2001, by Multi-Tech Systems, Inc.
    Multi-Tech Systems, Inc. makes no representations or warranties with
    respect to the contents hereof and specifically disclaims any implied
    warranties of merchantability or fitness for any particular purpose.
    Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
    publication and to make changes from time to time in the content hereof
    without obligation of Multi-Tech Systems, Inc. to notify any person or
    organization of such revisions or changes.
    Record of Revisions
    Revision Description
      
      BManual revised; covers software version 3.45.
     (5/15/00)
        
    CManual updated for software version 3.51
     (01/15/01)
    Patents
    This Product is covered by the following U.S. Patent Numbers:
    6151333, 5757801, 5682386. Other Patents Pending.
    TRADEMARK
    Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
    Windows is a registered trademark of Microsoft.
    Multi-Tech Systems, Inc.
    2205 Woodale Drive
    Mounds View, Minnesota 55112
    (763) 785-3500 or (800) 328-9717
    Fax 763-785-9874
    Tech Support (800) 972-2439
    Internet Address:  http://www.multitech.com 
    						
    							iii
    Contents
    Introduction ................................................................................... 4
    Related Documentation ................................................................. 5
    Installing Your MultiVOIP ............................................................... 6
    Installing and Configuring Your MultiVOIP .............................. 6
    Deploying the VOIP Network .................................................. 7
    Unpacking Your MultiVOIP ............................................................ 8
    Safety Warnings ............................................................................ 8
    Cabling Procedure ........................................................................ 9
    E&M Jumper Block Positioning Procedure ............................ 11
    Installing Your  MultiVOIP 400/800 .............................................. 12
    Configuring Your MultiVOIP 400/800 ........................................... 17
    Registering with a Gatekeeper Phone Directory ................... 28
    Building a Proprietary Phonebook Directory ......................... 34
    Configuring Your Slave MultiVOIP 400/800s ........................ 46
    Deploying the VOIP Network ....................................................... 59
    Remote Site Administrator .................................................... 59
    Limited Warranty ......................................................................... 62
    Technical Support ........................................................................ 63
    FCC Declaration .......................................................................... 63 
    						
    							MultiVOIP Quick Start Guide
    4
    Introduction
    Welcome to Multi-Techs new stand-alone Voice/IP Gateways
    which allow analog voice and fax communication over an IP
    network. The MultiVOIP model numbers are MVP400 for the
    four-channel unit and MVP800 for the eight-channel unit. Multi-
    Tech’s voice/fax gateway technology allows voice/fax
    communication to be transmitted with no additional expense
    over your existing IP network, which has traditionally been
    data-only. To access this free voice and fax communication, all
    you have to do is connect your MultiVOIP to your telephone
    equipment and then to your existing Internet connection. Once
    configured, the MultiVOIP allows voice and fax to travel down
    the same path as your traditional data communications.
    The MultiVOIP 400/800 supports the H.323 standards-based
    protocol enabling your MultiVOIP 400/800 to participate in real-
    time conferencing with other third-party VOIP Gateways or
    other endpoints that support the H.323 protocol (for example,
    Microsoft Netmeeting
    ® ). The H.323 standard defines how
    endpoints make and receive calls, how endpoints negotiate a
    common set of audio and data capabilities, how information is
    formatted and sent over the network. This version of the
    software also supports optional H.323 GateKeeper software
    residing on a PC which, when enabled, maintains its own
    phone book database, preregisters all users, controls the
    bandwidth, and handles all conferencing issues such as
    transferring of calls.
    Figure 1.   MultiVOIP
     The MVP400 is designed with four voice/fax channels
    (offering three voice/fax interfaces per channel), a 10 Mbps 
    						
    							5 Introduction
    Ethernet LAN interface, and a command port configuration.
    The MVP800 is designed with eight voice/fax channels, 10
    Mbps Ethernet LAN interface, and command port.
    System management is provided through the Command port
    using bundled Windows
    ® software which provides easy-to-use
    configuration menus and comprehensive online Help.
    Note: Refer to the MultiVOIP 400/800 User Guide for a
    detailed description of a typical VOIP application.
    Related Documentation
    The MultiVOIP 400/800 Quick Start Guide is intended to be
    used by qualified systems administrators and network
    managers. This Quick Start Guide provides the necessary
    information for a qualified person to unpack, cable, load
    software, and configure the unit for proper operation.
    A detailed MultiVOIP 400/800 User Guide is included on your
    system CD and provides in-depth information on the features
    and functionality of Multi-Tech’s MultiVOIP 400/800.
    The CD media is produced using Adobe Acrobat
    TM for viewing
    and printing the user guide. To view or print your copy of a
    user guide, load Acrobat Reader
    TM on your system. The
    Acrobat Reader is a free download from Adobe’s Web site:
    http://www.adobe.com
    The MultiVOIP 400/800 User Guide is also available on Multi-
    Tech’s Web site at:
    http://www.multitech.com
    Viewing and printing a user guide from the Web also requires
    that you have Acrobat Reader loaded on your system. To
    select the MultiVOIP 400/800 User Guide from the Multi-Tech
    Systems home page, click Documents and then click MultiVOIP
    Manuals. Select the User Guide from the MVP800 group to view
    or download the .pdf file. 
    						
    							MultiVOIP Quick Start Guide
    6
    Installing Your MultiVOIP
    The basic steps of installing your MultiVOIP network involve
    unpacking the units, connecting the cables, and configuring
    the units using the included management software (MultiVOIP
    Configuration). This  process results in a fully functional Voice
    Over IP network. A brief description is provided below with
    detailed instructions provided later.
    Installing and Configuring Your MultiVOIP
    The VOIP administrator must first install the MultiVOIP
    software and then configure each MultiVOIP 400/800 for its
    specific function. During the configuration process, it’s
    important to note that the Phone Directory Database is
    configured differently depending on whether or not you have
    GateKeeper support on your VOIP network.
    If your VOIP network supports GateKeeper software, you must
    register all H.323 endpoints with the GateKeeper.  The
    procedure for doing this is explained in the section
    “Registering with a GateKeeper Phone Directory.”
    If your VOIP network does not have GateKeeper software or
    the GateKeeper software is not enabled, then you must build a
    proprietary phone book with a “Master” MultiVOIP 400/800 and
    “Slave” MultiVOIP 400/800s. The “Master” unit includes the
    assignment of a unique LAN IP address, subnet mask, and
    Gateway IP address, as well as the selection of appropriate
    channel interface type for each of the Voice/Fax channels.
    Once all connections have been made, the VOIP administrator
    configures the unit and builds the Phone Directory Database
    that will reside with the Master unit.
    Once configuration of the “Master” MultiVOIP 400/800  has
    been completed, the administrator moves on to configure the
    MultiVOIP 400/800(s) designated as “Slave” units.  Again,
    unique LAN IP addresses, subnet masks, and Gateway IP
    addresses are assigned, and each Voice/Fax channel is
    configured for the appropriate channel interface type. When 
    						
    							7 Introduction
    this is done, the Phone Directory Database option is set to
    Slave, and the IP address of the Master MultiVOIP 400/800 is
    entered. Once all Slave units are configured, the process
    moves on to the “Deploying the VOIP Network” section.
    Deploying the VOIP Network
    The final phase of the installation is deployment of the
    network. When the remote MultiVOIP 400/800s are sent to
    their remote sites, the remote site administrators need only
    connect the units to their LAN and telephone equipment. A full
    Phone Directory Database (supplied by the Master MultiVOIP
    400/800 Proprietary Phonebook will be loaded into their units
    within minutes of being connected and powered up. For
    remote VOIPs that were configured with the Gatekeeper
    option enabled, each MultiVOIP 400/800 will be registered with
    the Gatekeeper (the Gatekeeper phonebook directory is NOT
    downloaded to the remote units).
    The final task of the VOIP administrator or the Gatekeeper
    administrator is to develop the VOIP Dialing Directory based
    on the appropriate phone directory database (the Proprietary
    phonebook database or the Gatekeeper phonebook
    database). 
    						
    							MultiVOIP Quick Start Guide
    8
    Unpacking Your MultiVOIP
    Remove all items from the box.
    	
    	Voice/Fax over IP Networks
    Figure 2.  Unpacking
    Safety Warnings
    Caution
    Danger of explosion if battery is incorrectly replaced.
    A lithium battery on the voice/fax channel board provides
    backup power for the time keeping capability.  The battery has
    an estimated life expectancy of ten years.
    When the battery starts to weaken, the date and time may be
    incorrect.  If the battery fails, the board must be sent back to
    Multi-Tech Systems for battery replacement.
    The E&M, FXS, and Ethernet ports are not designed to be
    connected to a Public Telecommunication Network. 
    						
    							9 Cabling
    Cabling Procedure
    Cabling involves connecting the master MultiVOIP to your LAN
    and telephone equipment.
    1. If you are connecting any Voice/Fax Channel to an E&M
    trunk other than type 2, perform the E&M Jumper Block
    Positioning procedure in the following section before
    connecting power to the unit.
    2. Connect one end of the power supply to a live AC outlet
    and connect the other end to the MultiVOIP as shown in
    Figure 3. The power connector is a 7-pin circular DIN
    connector.
    
      
       
      
    
    
    
    
    
    
    
    
    
    
    
    
    
    
     
    
    
    !
    
    
    
    
    
    #
    #$% !&!!(#&!!(#$)*
    **+,*
    *,*-&!!(,.
    /+ *#+0*
    * *
    ,*
    -
    
      
    Ethernet Connection
    Command Port Connection
    Power ConnectionFXS
    FXO E&M
    FXSE&M
    FXO
    PSTN
    Voice/Fax Channel 1 - 8
              Connections
    Figure 3.  Cable Connections
    3. Connect the MultiVOIP to a PC by using a DB-9 to DB-25
    cable.  Plug the DB-25 end of the cable into the
    Command port of the MultiVOIP and the other end into
    the serial port on the PC. See Figure 3.
    4. Connect a network cable to the ETHERNET 10BASET
    connector on the back of the MultiVOIP. Connect the other
    end of the cable to your network. 
    						
    							MultiVOIP Quick Start Guide
    105. If you are connecting a station device (analog telephone,
    fax machine, or Key Telephone System (KTS)) to your
    MultiVOIP, connect one end of an RJ11 phone cord to the
    Voice/Fax Channel 1 FXS connector on the back of the
    MultiVOIP and the other end to the station device.
    If you are connecting a PBX extension to your MultiVOIP,
    connect one end of an RJ11 phone cord to the Voice/Fax
    Channel 1 FXO connector on the back of the MultiVOIP
    and the other end to the PBX extension.
    If you are connecting an E&M trunk from a telephone
    switch to your MultiVOIP, connect one end of an RJ45
    phone cord to the Voice/Fax Channel 1 E&M connector
    on the back of the MultiVOIP and the other end to the
    trunk.  Refer to the User Guide for E&M pin assignments.
    If you are connecting to an E&M trunk, you need to ensure
    that the E&M trunk jumper is in the correct position for the
    E&M type trunk.  The default E&M jumper position is E&M
    type 2.  To change the E&M jumper position, perform the
    E&M jumper block positioning procedure in the following
    section.
    6. Repeat the above step to connect the remaining telephone
    equipment to each Voice/Fax Channel on your MultiVOIP.
    7. Turn on power to the MultiVOIP by placing the ON/OFF
    switch on the back panel to the ON position.  Wait for the
    BTG LED on the MultiVOIP to go OFF before proceeding.
    This may take a couple minutes.
    If you need to change the E&M Jumper Block positioning, refer
    to the following section.  Otherwise, proceed to the Installing
    the Software section to load the MultiVOIP software. 
    						
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