Multi-Tech Systems Multivoip 200 Model Mvp200 Voice/fax Over Ip Networks User Guide

61 Chapter 5 - Remote Configuration and Management
Verify that the Communication Type is set for COM Port and the Select Port field is set for
the COM port of your local PC.
In the Dial String field, enter the AT command for dialing (ATDT) plus the phone number of
the remote MultiVOIP.
If your Modem Initialization String, Initialization Response, or Connect Response values are
different than the defaults in the dialog box, refer to your modem user documentation and
change the default values to match your...

62 MultiVOIP 200 User Guide
LAN-Based 
The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IP
protocol software must be installed and functional before the configuration program can be used.
1 You must assign an Internet (IP) address for the PC and for each node that will be managed
by the configuration program. Refer to the protocol software documentation for instructions
on how to set the IP addresses.
Once you have completed this step, you should be able to use...

63 Chapter 5 - Remote Configuration and Management
7 After you have changed the configuration of the remote MultiVOIP, click Download Setup to
update the configuration. The remote MultiVOIP will be brought down, the new configuration
written to the unit, and the unit will reboot.
8 Click Exit when the downloading is complete.
9 Double click on the MultiVOIP Configuration icon in the MultiVOIP 200 program group to
verify that the MultiVOIP is running.  

64 MultiVOIP 200 User Guide
Remote Management
This section describes typical client applications that can be used to configure the MultiVOIP
remotely. It is important to note that although any subsequent changes to configuration can be made
using these applications, the initial setup and configuration of the MultiVOIP must be done on the
local PC, using the MultiVOIP software provided with your unit.
Although establishing access to the MultiVOIP varies between applications, the configuration
functions...

65 Chapter 5 - Remote Configuration and Management
Voice over IP Configuration
Selecting Option 1 displays the main menu, which allows further configuration options. These
options include Protocol Stacks (option 1), Applications (option 2), System Information (option 3), and
Voice Channels (option 4). For further descriptions of these options, refer to Chapter 4 - MultiVOIP
Software.
Phone Directory Database
Selecting Option 2 allows you to add entries to the Phone Directory Database. Refer to Chapter 4...

66 MultiVOIP 200 User Guide
If a Password was entered in the Applications Setup dialog box, then enter the password and click on
the Enter button.
From this screen you can access all the configuration options. Refer to Chapter 4 - MultiVOIP
Software, for a description of the various options.   

Voice / Fax over IP Networks
Chapter 6 - Warranty, Service and Tech Support 

68 MultiVOIP 200 User Guide
Introduction
This chapter starts out with statements about your MultiVOIP 2-year warranty. The next section, Tech
Support, should be read carefully if you have questions or problems with your MultiVOIP. It includes
the technical support phone numbers, space for recording your product information, and an
explanation of how to send in your MultiVOIP should you require service. The final two sections
explain how to use our bulletin board service (BBS), and get support the...

69 Chapter 6 - Warranty, Service and Tech Support
Service
If your tech support specialist decides that service is required, your MultiVOIP may be sent (freight
prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems.
Include the following with your MultiVOIP:
• a description of the problem.
• return billing and return shipping addresses.
• contact name and phone number.
• check or purchase order number for payment if the MultiVOIP is out of warranty. (Check with
your technical...

70 MultiVOIP 200 User Guide
Tech Support
Multi-Tech has an excellent staff of technical support personnel available to help you get the most out
of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972-
2439. Please fill out the MultiVOIP information (below), and have it available when you call. If your
MultiVOIP requires service, the tech support specialist will guide you on how to send in your
MultiVOIP (refer to the next section).
Recording MultiVOIP...