Multi-Tech Systems Multivoip 200 Model Mvp200 Voice/fax Over Ip Networks User Guide

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Applications Setup
Clicking the Others button on the Setup menu displays the Applications Setup dialog box. This
dialog box lets you to enable SNMP Agent (the default is 
disabled) and set up all the necessary
parameters; enable or disable various remote configuration methods such as TFTP (Trivial File
Transfer Protocol) Server, Web Server, Dumb Terminal Management, and Telnet Server; and assign a
Password to the MultiVOIP for Internet security. These applications enable...

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Viewing Statistics
The Statistics dialog box enables you to view statistics for major events of the MultiVOIP operation.
This dialog box is accessed by clicking the Statistics button on the MultiVOIP 200 Setup menu.
Statistics can be a helpful troubleshooting tool. For example, viewing the Voice Channel statistics you
can see the attempted and completed calls, call duration, average call length, bytes/packets sent and
received, etc.
IP Statistics
IP is a connection-less...

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connecting to the MultiVOIP’s web server, you would look under the TCP section to see if any
connections are being established.  If not, that may indicate the web server is not enabled.  Or, if you
were having problems establishing a remote connection through TFTP, you could look in the UDP
section to see if any packets are being received.  If not, you may need to review your network
addressing.
SNMP Statistics
The SNMP Statistics dialog box provides statistical...

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Viewing Logs
The Log Entries dialog box displays the a chronological history of all calls into and out of this unit.
This dialog box is accessed from the Logs button on the Statistics dialog box.
The Log Entries dialog box displays each call as a sequentially numbered Event with the date, time,
duration of the call, the status of the call (Successful or Unsuccessful), Mode (Voice  or Fax), and the
from and to numbers.
Viewing Log Entry Details
The Log Entry Details dialog box...

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Viewing Channel Totals
The Channel Totals dialog box displays Outgoing and Incoming calls with their Attempted and
Completed numbers for each channel on this MultiVOIP.  The Total Connected Time for the channel
is also displayed.  This can provide you with a sense of successful call completions on each channel
of the unit.  

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Reports
A report of the contents of the Log Entries dialog box can be generated using the Windows Notepad
accessory and then printed from your local PC.  The report is generated by entering the To and From
dates in the Report Generation dialog box and then clicking the Generate button. This function
provides a hard copy of the Log Entries dialog box.  

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Upgrade Procedures
Whenever you upgrade your version of the MultiVOIP software, you must first install the new
software on your PC. Then, download the Firmware, the Factory Defaults, and/or the Voice Coders to
upgrade the MultiVOIP itself.
Before starting the upgrade process, view the current configuration and write down important data
such as your IP address, phone book contents, and voice channel configurations; these settings
must be put back in place after the...

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Download Coders
 If you have obtained a new coders file, do the following:
Win3.1 users - In the Program Manager, double-click the Download Coders icon in the MultiVOIP
200 program group. The Open dialog box appears and the file list contains a single file, coders.hst.
Win95/98/NT users - Click Programs | MultiVOIP 200 | Download Coders. The Open dialog box
appears and the file list contains a single file, coders.hst.
After you select the coders.hst file and click OK, the...

Voice / Fax over IP Networks
Chapter 5 - Remote Configuration and Management 

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Introduction
This chapter provides procedures for viewing or changing the configuration of a remote unit.  Two
methods are provided to access a remote unit; the first method is modem based and the second
method is using IP.  Within the IP method, three applications can be used: 1) LAN-Based using TFTP
(Trivial lFile Transfer Protocol), 2)Telnet as a client application, or 3) a standard web browser on the
Internet.
Remote Configuration
Remote configuration requires the...