Multi-Tech Systems Multivoip 200 Model Mvp200/800 Standalone Voice/ip Getaway User Guide

41 Chapter 4 - MultiVOIP Software
MultiVOIP Configuration
The MultiVOIP Setup menu consists of 10 buttons in which you can point and click, an Events
window in the middle of the menu, and a status bar at the bottom of the menu.  The 10 buttons allow
you to display and change the voice channels and IP protocol parameters, display and manage the
Phone Book listing, define the output of the MultiVOIP, view statistics and call progress, and change
features such as SNMP Agent, Telnet Server, WEB Server, and...

42 MultiVOIP User Guide
Changing Channel Parameters
The channel parameters include the interface type and its options, voice and fax settings, and voice
communications for the region of the world that the MultiVOIP resides in. The Channel Setup dialog
box is accessed from the Main MultiVOIP menu. The Channel Setup dialog boxes contain three tabs
that partition the channels into three categories, i.e., interface, voice/fax, and regional.
Interface
The Interface tab defines the parameters related to the...

43 Chapter 4 - MultiVOIP Software
are unsure of the correct selection, contact the personnel in charge of your PBX or your local
telephone company to determine whether pulse or DTMF should be used.
E&M Interface
The E&M Interface is used to connect PBX E&M trunks.  You will need to select between Dial Tone or
Wink signaling and also between 2-wire and 4-wire mode.  If wink signaling is selected, the wink
timer field becomes active with a range from 100 to 350 milliseconds.  Contact the personnel in...

44 MultiVOIP User Guide
has to have the same voice coder selected; otherwise, you will always get a Busy signal.
The Fax group enables a fax machine to transmit and receive faxes through the MultiVOIP. If a fax
machine is connected to one of the voice/fax channels, the Max Baud Rate should be set to match
the baud rate of the fax machine (refer to user documentation). The Fax Volume setting controls the
output level of the fax tones, and this setting should be changed only under the direction of Multi-...

45 Chapter 4 - MultiVOIP Software
Changing the Phone Directory Database
The Phone Directory Database dialog box displays all the phone numbers in your MultiVOIP network.
The database displays the phone numbers in numerical order with the IP Address, Channel
assignment, and Description.
Access this database by clicking the Phone Book button on the Main MultiVOIP menu. You can add,
delete, or edit any entry in the database and you can change the master - slave relationship of the
database.  The Slave...

46 MultiVOIP User Guide
connection and the Proxy Server is using dynamic addressing (i.e., the ISP is assigning the Proxy
Server IP address), then this slave MultiVOIP will be defined as using Dynamic addressing and the
IP Address field in the Identified By group will grey out (be inactive).
If a Proxy Server with a static IP address is in front of the slave MultiVOIP, then the Identified By IP
Address field must contain the address of the Proxy Server.
If the slave MultiVOIP is connected directly to the...

47 Chapter 4 - MultiVOIP Software
Changing IP Parameters
The IP Setup dialog box establishes the IP addressing for the local Ethernet LAN, defines the Internet
gateway address, and if a proxy server is used to connect a LAN to the Internet, global-to-local IP
address translation is required. The IP Setup dialog box is accessed from the Main MultiVOIP menu
by clicking on the IP button.
When the IP Setup dialog box is displayed, the IP address of your LAN is displayed with its IP Mask.
The Gateway Address...

48 MultiVOIP User Guide
MultiVOIP located behind a Proxy Server at the static IP address.  This static IP address will be used
in the Phone Directory Database when assigning directory numbers to this MultiVOIP.
The Global IP Address field must contain the static IP address of the WAN port of the Proxy Server.
The Local IP Address field must contain the local IP address of the MultiVOIP.  In this case the local
IP address is not used in the Phone Directory Database. 

49 Chapter 4 - MultiVOIP Software
Viewing Statistics
The Statistics dialog box enables you to view statistics for major events of the MultiVOIP operation.
This dialog box is accessed by clicking on the Statistics button on the Main MultiVOIP menu.
Statistics can be a helpful troubleshooting tool. For example, viewing the Voice Channel statistics you
can see the attempted and completed calls, call duration, average call length, bytes/packets send
and received, etc.
IP Statistics
IP is a connection-less...

50 MultiVOIP User Guide
For the most part these statistics are informational, and their use as a troubleshooting tool will be
contingent on the applications running in the upper layers. For example, if you were having problems
connecting to the MultiVOIP’s web server, you would look under the TCP section to see if any
connections are being established. If not, that may indicate the web server is not enabled. Or, if you
were having problems establishing a remote connection through TFTP, you could look in...