Motorola Sb1 Owners Manual

							ABOUT THIS GUIDE
Introduction
This guide provides information about using the SB1 smart badge and acce\
ssories.
NOTEScreens and windows pictured in this guide are samples and may differ from actual screens.
Documentation Set
The documentation set for the SB1 is divided into guides that provide in\
formation for specific user needs.
•SB1 Regulatory Guide - provides all regulatory and safety information.
•SB1 User Guide - describes how to use the SB1.
•SB1 Integrator Guide - describes how to set up and configure the SB1 and accessories.
•SB1 Programmer’s Guide - Provides information for developing Rho-Elements based applications.
Configurations
This guide covers the following configurations:
ConfigurationRadiosDisplayMemoryData Capture
SB1 WLAN: 802.11 b/g/n E Ink® touch 
screen 128 MB RAM/
 
128 MB Flash Bar code reader
Software Versions
This guide covers various software configurations and references are mad\
e to software versions. To view the 
software versions:
1.Press the Home button. 
						

							x SB1 User Guide
2.Touch . The Settings screen appears.
3.Touch . The More Settings screen appears.
4.Touch Software Version. The  Software Version screen lists the operating system (OS), RhoElements, 
application folder and SB1 Shell version numbers.
Chapter Descriptions
Topics covered in this guide are as follows:
•Chapter 1, Getting Started, describes the SB1’s physical characteristics, how to charge the SB1 and start 
the SB1 for the first time.
•Chapter 2, Operation, provides basic instructions for using the SB1 and navigating the SB1 S\
hell.
•Chapter 3, Data Capture provides instructions for using the SB1 to capture data using the bar c\
ode 
reader.
•Chapter 4, Accessories, describes the accessories available for the SB1 and how to use the acc\
essories 
with the SB1.
•Chapter 5, Maintenance & Troubleshooting , includes instructions on cleaning and storing and provides 
troubleshooting solutions for potential problems during SB1 operation.
•Appendix A, Sample Applications  provides information on default sample applications installed on the 
SB1.
•Appendix B, Specifications, includes a table listing the technical specifications for the SB1.
Notational Conventions
The following conventions are used in this document:
•The term “SB1” refers to the Motorola SB1 smart badge.
•Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
•Bold text is used to highlight the following:
•Key names on a keypad
• Button names on a screen.
•Bullets (•) indicate:
•Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) a\
ppear as numbered lists. 
						

							About This Guide xi
Related Documents and Software
The following items provide more information about the SB1.
•SB1 Regulatory Guide, p/n 72-162415-xx
•SB1 Integrator Guide, p/n 72E-164712-xx
•SB1 Programmer’s Guide, p/n 72E-170991-xx
For the latest version of this guide and all guides, go to: 
http://supportcentral.motorola.com
Service Information
If you have a problem with your equipment, contact Motorola Solutions Gl\
obal Customer Support for your 
region. Contact information is available at: 
http://www.motorolasolutions.com/contactsupport.
When contacting Motorola Solutions Global Customer Support, please have \
the following information 
available:
•Serial number of the unit
•Model number or product name
•Software type and version number (on SB1, see Software Versions on page 1-ix)
Motorola Solutions responds to calls by email, telephone or fax within t\
he time limits set forth in support 
agreements.
If your problem cannot be solved by Motorola Solutions Global Customer S\
upport, you may need to return your 
equipment for servicing and will be given specific directions. Motorola \
Solutions is not responsible for any 
damages incurred during shipment if the approved shipping container is n\
ot used. Shipping the units 
improperly can possibly void the warranty

.
If you purchased your product from a Motorola Solutions business partner\
, contact that business partner for 
support.
Manufacturing Label Location 
						

							xii SB1 User Guide 
						

							CHAPTER 1 GETTING STARTED
Introduction
The SB1 is a brand new category of mobile device that employers can give to every retail associate. This truly 
smart badge is full of the features every associate needs to deliver the best customer experience, with the 
connectivity needed to keep them productive, every minute of every day. The badge each associate wears can 
allow associates to: access a personalized task list; accept tasks and acknowledge completion; scan a bar 
code to check price and inventory; and connect via push-to-talk (PTT) with other workers carrying practically 
any other PTT-enabled mobile device in use in the store. The result is a powerful always-connected workforce 
that can always access the people and information they need to maximize productivity and exceed customers’ 
expectations on every visit.
This chapter describes the SB1 physical characteristics, how to charge the SB1.
Unpacking the SB1
Carefully remove all protective material from around the SB1 and save the shipping container for later storage 
and shipping. Verify that the equipment listed below is included:
•SB1 (single unit or multi-unit)
•Regulatory Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Solutions 
Global Customer Support immediately. See 
Service Information on page xi for contact information. 
						

							1 - 2 SB1 User Guide
Features
The features of the SB1 are shown in Figure 1-1.
Home Button*E Ink
® Display
Scan Button
Lanyard Slot
Bar Code Reader
LED
Adapter Mounting Points
I/O Contacts
Charging 
Contacts
* The Home button can be programmed to add a pause button function. See th\
e  SB1 Programmer’s Guide.
Figure 1-1SB1 smart badge 
						

							Getting Started 1 - 3
Charging the SB1
CAUTIONFollow the guidelines for battery safety described in Battery Safety Guidelines on page 5-1. 
 
The SB1 must be charged within the 0 °C to +35 °C (32 °F to 95\
 °F) ambient temperature range.
 
When the SB1 is off it displays the Regulatory Label information screen.
Figure 1-2Out of the Box Screen
Use the Single Slot Charging cradle or Ten Slot Charge Only cradle to charge the SB1. To charge the SB1, 
slide it into the cradle slot with the Scan button facing up.
LEDScan Button
Figure 1-3Single Slot Charging Cradle
NOTEIf the battery is at a very low level due to the SB1 being left out over\
night or stored for long periods, the 
SB1 might not power up immediately when placed in a cradle, although the\
 LED will blink. When the SB1 
is placed in the charging cradle, the SB1 boots normally after a few min\
utes.
When the SB1 powers up a beep sounds and the Calibration screen displays\
 
						

							1 - 4 SB1 User Guide
 
Figure 1-4Calibration Screen
Leave the SB1 in the cradle until it is fully charged. The LED indicates the SB1 battery charging status. The 
battery fully charges in approximately four hours. See Table 1-1 on page 1-4 for charging status indications. 
When the LED lights green remove the SB1 from the cradle.
Carefully press and briefly hold finger tip on the center of the  Calibration screen target. Repeat the procedure 
as the target moves and stops at dif
 ferent locations on the screen. After the calibration settings are input, tap 
the screen to save the new calibration settings.
Table 1-1LED Indicator   
LEDIndication
OffSB1 not placed correctly in the cradle.
The cradle is not powered. SB1 is not functioning properly.
Slow Blinking Amber
SB1 is charging.
Solid Green Charging is complete.
Fast Blinking Amber Charging error.
When using the SB1, if the battery charge falls below a predetermine lev\
el, it shuts down and displays the 
Battery Discharged screen. 
Figure 1-5Battery Discharged Screen
When this occurs, recharge the SB1 battery by placing it into a charging\
 cradle. The Battery Charging screen 
appears on the display indicating that the battery is charging. 
						

							Getting Started 1 - 5
Figure 1-6Battery Charging Screen
Resetting the SB1
If the SB1 stops responding to input, perform a reset. A reset stops all running applications and any unsaved 
data is lost. Simultaneously press and hold the Home and Scan buttons fo\
r five seconds. When the SB1 beeps 
release the buttons and then it resets.
Powering Off the SB1
Power off the SB1 when not using for long periods of time.
1.Press the Home button.
2.Touch . The Settings screen appears.
3.Touch . The More Settings screen appears.
4.Touch  Advanced Settings.
5.If required, enter the Administrator PIN and touch . The Advanced Settings screen appears.
6.Touch Power Off Device.
7.Touch OK. The SB1 shuts down and the Regulatory Information screen appears.
Figure 1-7Regulatory Information Screen
To turn the SB1 back on, place the SB1 into a cradle. 
						

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