Motorola I88s User Guide
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191 Accessories To order additional accessories, go to nextel.com or call Nextel NextdaySM Accessories at 1-800-914-3240. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel Store. For information on Nextel retail store locations, go to nextel.com. This section includes information on the following accessories: Batteries For best results, charge the batteries within the temperature range of 10oCto 40oC(50oF to 104oF). Prolonged charging is not recommended. For battery charging guidelines, see the“BatteryChargingTimes”in the table below. Charging Lithium Ion Batteries The following table provides the approximate time to fully charge a battery using a Motorola iDEN Approved Lithium Ion battery charger. Check the item number on your battery and charger to determine the appropriate charging time.Batteries Page 191 Travel ChargersPage 192 Universal Serial Bus (USB) Page 194
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192 nextel.com Battery Charging Times Charging times are based on a fully discharged battery. Additional Battery Information and Instructions Extreme temperatures will degrade battery performance. Do not store your battery where temperatures exceed 60° C(140°F) or fall below -20 °C(4 °F). Lithium Ion batteries have a self discharge rate and without use, will lose about 1% of its charge per day. The battery capacity will be degraded if stored for long periods while fully charged. If long term storage is required, store at half capacity. When batteries are not in use, always store them in the plastic safety tray. Travel Charger You can charge a battery from an AC outlet. On one end of the Charger, an accessory connector attaches to the bottom of the phone. At the other (AC outle t) end of the device, there is a compact housing that contains the plug-in power supply. MOTOROLABATTERIESCharging Time to 100% Description/ChemistryStandard Travel Charger Standard Lithium Ion Battery 5 hours High Capacity Lithium Ion 8 hours
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193 Travel Chargers NOTE: Additional adaptor plugs to accommodate various Internationalpower outlets can be purchased separately. Using the Charger 1While holding the phone with its keypad facing up, insert the accessory connector into the bottom of the phone until you hear a click. 2 Plug the charger transformer into an AC wall outlet. Accessory connector
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194 nextel.com Universal Serial Bus (USB) Thei88sphone supports both RS232 serial communications and USB communications (with USB master devices). Thei88sphone will automatically detect whether an RS232 serial or USB cable has been connected and will utilize the appropriate protocol. No other action is required in order to select between USB or RS232 serial communications. iDEN PC applications will support USB drivers for the following operating systems only: Windows 98 Windows 2000 Windows ME Windows XP USB Cable RS232 Serial Cable
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195 Other Important Information This section includes the following topics: Nextel Customer Care Relax! Nextel Customer Care is here to help. There are lots of features packed into your Nextel service...and into youri88sphone. But don’t worry. If, after reading this guide, you still have questions about coverage, billing, Nextel Direct Connect or any other service or feature, contact us. Domestic Customer Care Visit nextel.com for a variety of Customer Care services: Browsefor information on phones, coverage, rates and other Nextel services. View and download users guides, try out our interactive virtual product and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, upgrade phone software, send a message and more. For self-service on your Nextel account, click onMyNextelto view your account, pay your bill, add phones to your account, reset your Voice Mail password, and more. For online assistance, click onContact Usto send us an email request. Our representatives are committed to assisting you. Every effort will be made to address questions or concerns within 24 hours. Contact us to add Wireless Web and other services, change rate plans, inquire on your bill and more NOTE: If calling about your Nextel handset, please call from another phone so we may better troubleshoot the issue. Nextel Customer Care Page 195 Understanding Status MessagesPage 196 Nextel Terms and Conditions of Service Page 199 Safety and General InformationPage 206 Limited Warranty Information Page 222 Patent and Trademark InformationPage 230
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196 nextel.com Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone. Nextel Worldwide Customer Care We’ll be happy to give you help, explanations and anything else you need to enjoy your Nextel service as soon as possible! Call us at +1(360) 662-5202 (toll free) from your Nextel phone. Before you contact Nextel Customer Care for service or to resolve an issue, be sure to have your Nextel Personal Telephone Number, your model number (located on your phone underneath the battery), and the ID number printed on your SIM card. You’ll want to record these numbers, and keep them handy, so that you can replace the battery prior to contacting Customer Care. Understanding Status Messages You may receive status messages under certain conditions. Before contacting Nextel Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in ServiceThe number that you entered is not valid. User Not AvailableThe phone that you called is either busy, out- of-coverage, or turned off. Please try again later. User Not AuthorizedThe person that you called has not purchased this service. Please Try LaterThis service is temporarily not available. Please try again later. User Busy in PrivateThe phone that you called is busy in a Private Call. User Busy in DataThe phone that you called is busy using Nextel Online services or Nextel Online Dial-Up service. Service RestrictedThis service was restricted by Nextel, or this service was not purchased.
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197 Understanding Status Messages Service Not AvailableThis feature is not available on the current network. System Busy Try LaterThe system is experiencing heavy traffic. Please try again later. Service ConflictThis service cannot be enabled because an incompatible service has already been turned on. Please Try AgainAn error occurred. Please try again. Self Check ErrorA fault was detected with your phone. If this error recurs, note the error code and contact Customer Care. Self Check FailAn operational fault was detected with your phone. Note the numeric code, turn your phone off, and contact Customer Care. PIN Blocked Call Your ProviderThe incorrect PIN was entered three consecutive times. You will be unable to place or receive calls on youri88sphone. Contact Nextel Customer Care to have them obtain the PIN Unblocking Key (PUK) code. Insert SIMYour SIM Card is not being detected. Please check to ensure that you have inserted the SIM Card. Check SIM CardPlease check your SIM Card to make sure it has been inserted properly. Wrong PINYou have entered an incorrect PIN number. Wrong CodeYour phone will not accept a non-Nextel SIM card. Enter PINPlease enter your 4-8 digit SIM Pin code. Enter Unlock CodeAuto Phonelock is activated. Enter your unlock code. Status Messages Message Description
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198 nextel.com New Browser Message Memory Full!Warns of low memory for Net Alerts Scanning for SatellitesSearching for GPS satellites. Unable to Located SatsCould not find GPS satellites. For Update Visit:Directs you to update GPS satellite almanac data. Technical ErrorA problem occurred phone’sGPScircuitry.If this error occurs, contact Customer Care. Status Messages Message Description
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199 Nextel Terms and Conditions of Service Nextel Terms and Conditions of Service TERMS AND CONDITIONS OF SERVICE: This Agreement starts when you open the inside package of any phone or accessory equipment (“Equipment”), you (“Customer”) received with this Agreement, or when you call to activate Nextel wireless communications services (“Service”), or when you sign this Agreement, whichever applies. By using the Equipment, Customer applies and subscribes for Services provided by Nextel (the“Company”) and confirms that Customer has read, understands, agrees to and accepts the terms and conditions stated herein (the“Agreement”). Should there be any conflict between the terms and conditions below, and the terms and conditions of any current Service/Subscriber Agreement between Customer and Company covering the Equipment accompanying this User’s Guide, the terms and conditions of the current Service/Subscriber Agreement will control. 1. USE OF SERVICE–Customer acknowledges that it complies with all FCC rules and regulations. Customer will not use the Service for any unlawful purpose. Customer will not use the Service in aircraft or in motor vehicles in violation of law, regulation or ordinance. Customer acknowledges and agrees that all future purchases of Company Services and Equipment by customer shall be governed by the terms and conditions contained herein unless Customer and Company enter into a subsequent Service/ Subscriber Agreement. Company may change this Agreement at any time. Any changes are effective when Company provides Customer with written notice stating the effective date of the change(s). If Customer elects to use the Services or make any payment to Company on or after the effective date of the changes, Customer is deemed to have accepted the change(s). If Customer does not accept the changes, Customer may terminate Services as of the effective date at the address shown on Customer’s bill. If Services are terminated before the end of the current billing cycle, (i) no credit or refund will be provided for unused airtime; and (ii) any monthly recurring charge will not be prorated to thedateoftermination. 2. CREDIT APPLICATION–This Agreement shall be contingent upon Company’s approval of Customers credit application. Company may require Customer to update its credit application or information from time to time. Customer warrants and represents that all information furnished on the credit application is current, complete, accurate, and true. If Company subsequently determines that any statements made on the credit application are false, incomplete and inaccurate, Company may declare Customer to be in default under this Agreement and may exercise any remedies it has under this Agreement at law or in equity. Customer understands that Company will rely upon the credit information provided by Customer, including but not limited to Customer’s social security number or tax identification number, and other confidential and personal financial and credit information requested by Company and supplied by Customer, in making a decision to provide Services. Customer understands that Company may request and verify Customer’s bank references and perform a credit history check utilizing standard commercial credit reference services in connection with Company’sreviewofthe Customer’s credit worthiness. Customer acknowledges that Company may provide payment history and other billing/charge information to a credit reporting agency for inclusioninCustomer’s records maintained by such credit reporting agency. Customer understands that a security deposit or airtime usage limit may be required. 3. CUSTOMER RADIO EQUIPMENT–Company is not responsible for the installation, operation, quality of transmission, or maintenance of the Equipment. Any change in Service or Equipment may require additional programming or Equipment or changes to assigned codes or numbers which may require programming fees. Company reserves the
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200 nextel.com right to change or remove assigned codes and/or numbers when such change is reasonably necessary in the conduct of its business. Customer does not have any proprietary interest in such codes or numbers. Although Federal and state laws may make it illegal for third parties to listen in on service, complete privacy cannot be guaranteed. Company shall not be liable to Customer or to any third party for any eavesdropping on or interception of communications from Company’sSystem. 4. DEPOSITS–Company has the right, exercisable in its sole discretion at any time or from time to time, to require Customer to make a deposit to guarantee payment of sums due hereunder, including Service charges. Customer hereby grants Company, as applicable, a security interest in such deposits, to secure the payment of all sums due hereunder as well as the performance of all other payment obligations Customer may have to the Company whether now existing or hereafter rising. Upon termination of Service, Company may apply the deposit against any outstanding Service charges of Customer or any other amount owed to Company. Company reserves the right to interrupt Services if Service appears to have excessive charges, payments are delinquent, or any unusual calling patterns are observed on Customer’s account. Such interruption may be done to protect Customer or Company as the Company determines in its sole discretion, but in no event shall the Company be liable to the Customer or to any third party by reason of interrupting or failing to cause an interruption of Service. 5. RATES, CHARGES, AND PAYMENT–Company shall issue invoices for Service. Monthly Access charges shall be invoiced in advance. Airtime and long distance charges shall be invoiced in arrears. Customer agrees to pay Company, on a timely basis, for charges by Company for Service. Customer acknowledges that chargeable time for telephone calls and Nextel Direct Connect call transmissions originated by a unit begin when a connection is established with Company facilities. A new Nextel Direct Connect call is initiated by a call participant if that participant responds more than six (6) seconds after the other party finishes its Nextel Direct Connect transmission. Customer accepts responsibility for Airtime charges from incoming telephone calls to its mobile unit from the time that Customer responds to the call. If Customer disputes any Service charges, Customer must pay the entire amount set forth in the invoice by the due date and submit a written explanation within forty five (45) days from the date Company charges Customer for the disputed Service. If Company determines that an error was made with respect to any disputed Service charges, Company shall credit Customer’s account in the amount of the error. If Customer does not pay the amount in dispute owed to Company, Company may exercise any remedies it may have under this Agreement for non-payment of Service charges. Company reserves the right to modify any and all elements of the Service charges at any time and each such modification shall be effective immediately upon the Company’s communication thereof to Customer, unless the Company’s communication indicates a later effective date with respect to such modification. Payments which are not received within thirty (30) days from the date of Company’s communication thereof to Customer, Customer shall be subject to late payment charges of 1.5% of the disputed Service charges (or the maximum interest rate permitted by law). The late payment charge is for costs related to the non-timely payment and shall not be deemed an interest payment. If the parties have agreed that payments are to be made in installments, or on credit, Customer shall be responsible for paying amounts due as agreed. If Customer does not make all payments when they are due, such failure shall be a default under this Agreement and Company shall be entitled to exercise any remedies it may have under this Agreement or at law or in equity. If the sale of the Equipment is on a credit or installment basis and the Customer accepts delivery of the Equipment, the Customer may not return