Motorola I58srg User Guide

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Nextel Voice Mail
Nextel Voice Mail is a flexible, easy-to-use system that takes messages when
you’re not available—so you never miss an important call.
This section includes:
This section covers the most commonly used Voice Mail features. Once you log
into Voice Mail, there are a number of innovative features you can access. They
are also covered in this section. After you access Voice Mail, an automated
system tells you each menu option and which button to press to make a menu
selection. See“Nextel Voice Mail Tree”on page 95.
Setting Up Your Voice Mail Box
You must set up your Voice Mail box before you can listen to messages. The
following steps will tell you how to setup your mailbox. Before getting started,
see“Recording Your Active Greeting”on page 87 for information you may
want to include in your greeting.Setting Up Your Voice Mail Box Page 81
Receiving Voice Mail MessagesPage 82
Using Voice Mail Page 83
Advanced Voice Mail FeaturesPage 88
Nextel Voice Mail Tree Page 95
1Using your Nextel phone, dial your 10-digit Nextel Personal Telephone
Number (PTN). For example: 7035557777.
If you are calling from a phone other than youri58srphone, dial your
10-digit Nextel PTN. When you hear the greeting, press * to access your
Voice Mail box.
The system will prompt you toEnteryourpassword. Enter the last
seven digits of your Nextel PTN. For example: 5557777. This is your
temporary password. 
						

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Receiving Voice Mail Messages
Your phone is pre-programmed with default Call Forwarding settings to forward
your calls to Voice Mail when you are not available. The default setting is
Detailed with the If Busy, If No Answer, and If Unreachable fields set to your
Voice Mail access number. If you have subscribed to the Voice Mail and have
set up your Voice Mail box, but are not receiving your Voice Mail messages, see
“Setting Call Forwarding to Voice Mail”on page 74.
New Message Indicators
When you receive a new message:
New VoiceMail Messagewill display on the screen.
Your phone will alert you every 30 seconds until you pressBunder
CALL orAunder EXIT.
NOTE: See“Setting TTY Mode”on page 167 for information on how to
customize your alert notification.
2Follow the system instructions to:
Create a new four- to seven-digit password (see“Changing Your
Password”on page 86).
Record your name (see“Recording Your Name”on page 87).
Record a greeting (see“Recording Your Active Greeting”on page
87).
3When the system saysEnjoy using Nextel Voice Mail, your mailbox is
set up.
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Using Voice Mail
Sending Unanswered Calls to Voice Mail
Using Voice Mail
Logging into Voice Mail
To log into Voice Mail, you must first access the Message Center on your
phone.
If MESG is one of your display options:
If MESG is not one of your display options:
TheMessage Centerscreen displays the number of new and total Voice Mail
messages.Presseor pressAunder NO while your phone is ringing to send
incoming calls directly to Voice Mail. The
yicon will appear on the
idle screen to remind you that you have a stored Voice Mail message.
From the idle screen, pressBunder MESG.
1From the idle screen, pressm.
2PressRto scroll toMessages.
3PressBunder SELECT.
g 
						

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From theMessage Centerscreen, log into Voice Mail:
NOTE: You must receive a message before you can access Voice Mail
for the first time from youri58srphone. (Tip: You can leave
yourself a message.)
Main Voice Mail Menu
You are at the main Voice Mail menu when you hear the options listed below.
To play your messages, press1. (This option plays only if you have new
or saved messages.)
To record a message, press2.
To change your greeting, press3.
To access your personal options press4.
If you press*while you are in a sub-menu, you will go to the previous menu.
If you press**, you will go to the main Voice Mail menu.
From the main Voice Mail menu, press#to exit Voice Mail. At any time, you
mayendthecallbypressinge.
Playing Messages
When you receive a new Voice Mail message, you can either listen to it
immediately or later. PressBunder CALL to listen now or pressAunder
EXIT to listen later.
1PressSto scroll toVo i c e M a i l. The numbers of new and total Voice
Mail messages display.
2PressBunder CALL to log into Nextel Voice Mail.Callingdisplays
as you are connected to the network.
NOTE: If your hear a message that says,“Enter the phone number
of the subscriber you are trying to reach,”enteryourown
10-digit Nextel Personal Telephone Number. When the
greeting plays, press
*to receive a password prompt.
3When prompted, enter your password. 
						

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Using Voice Mail
Options available while listening to your messages:
Options available while a message is playing or after it has played:
Saving and Deleting Messages
While a message is playing or after you have finished listening to it, you can
save it or delete it. To save a message, press9. To delete a message, press7.
To have messages automatically saved, see“Automatic Playback”on page 89.
Messages that are not saved or deleted remain in your mailbox as new messages.
All messages are automatically deleted after 30 days.
Replay previous six seconds.Press1
Rewind to beginning of message.Press11
Pause/continue the current message.Press2
Fast forward 6 seconds.Press3
Fast forward to end of message.Press33
Playthedateandtimestamp.Press55
Copy the message to another subscriber. (See
“Recording, Copying and Replying to
Messages”on page 90.)Press6
Delete the message.Press7
Replytoamessage.Press8
Save the message.Press9
Skip to the next message.Press# 
						

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86 Recovering Deleted Messages
To retrieve deleted messages, press*3. This option only applies to the
current Voice Mail session. If you end the call, the messages will be
permanently deleted.
Changing Your Password
To change your current password:
NOTE: If you forget your password, contact Customer Care.IMPORTANT:
After exiting the Voice Mail session, you
cannot recover deleted messages.
1From the main Voice Mail menu, press4to access Personal Options.
2Press4to access Personal Preferences.
3Press1to modify password.
4Enter your new password. This password must be all numbers. It must
be 4 to 7 digits long.
5Press**to return to the main menu.
IMPORTANT:For security purposes, it is recommended that
you do not choose sequential or repeated digits
like 1-2-3-4 or 5-5-5-5 for your password. 
						

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Using Voice Mail
Recording Your Name
When you send, reply to, or copy a message, your name response precedes the
message. To record or re-record your name at any time:
Recording Your Active Greeting
Through Nextel Voice Mail service, there are a number of ways in which people
can reach you. You may want to include one or all of the following options in
your greeting so that callers will know they are available.
Press 1 to send a numeric message.
Press 2 to send an operator assisted message. (This option is available only
if you are a subscriber of Operator Assisted Messaging. Contact Nextel
Customer Care for more information.)
Press # to skip the greeting and record a message immediately.
To record or alter your greeting at any time:
1From the main Voice Mail menu, press4to access Personal Options.
2Press4to access Personal Preferences.
3Press3to access the Record Your Name option.
4Press2to record your name.
5Press**to return to the main menu.
1From the main Voice Mail menu, press3to change your greeting.
2Press1to play, press2to record or re-record, or press7to delete
your active greeting.
3Record your greeting and press#when you have finished.
4Press**to return to the main menu. 
						

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Advanced Voice Mail Features
Multiple Greetings
Nextel Voice Mail service allows you to have up to five different greetings. You
can designate which greeting will be your active greeting at any given time. For
example, instead of your regular greeting, you may wish to activate a different
greeting for days when you are out of the office or on vacation.
The greeting that was recorded during your initial Voice Mail box setup is
Greeting 1. This is your default active greeting.
Recording Additional Greetings
To record additional greetings:
Selecting Your Active Greeting
To select your active greeting:
1From the main Voice Mail menu, press3to access the Greetings
menu.
2Press4to modify greetings.
3Enter the greeting number you wish to create or modify.
4Press2to record a greeting.
5Record your greeting and press#when you have finished.
6Press**to return to the main menu.
1From the main Voice Mail menu, press3to access the Greetings
menu.
2Press3to select another greeting to be active.
3Enter the number of the greeting that you would like to be active.
4The system will confirm your active greeting number.
5Press1to play your active greeting. 
						

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Advanced Voice Mail Features
Greetings Schedule
You can choose to have your greetings automatically activated based on a pre-
determined time schedule. By activating the Greeting Schedule, Greetings 1, 2
and 3 will automatically play according to the time schedule listed below.
Activating Your Greeting Schedule
To activate the greeting schedule:
Automatic Playback
By default, the playback mode of your Voice Mail service is set to Normal.
Nextel’s Automatic Playback feature automatically plays and saves new
messages when you log in. To activate Automatic Playback:
6Press**to return to the main menu.
Greeting 1Evenings and
Weekends5:00 pm—7:59 am, Monday—Friday
24-hours, Saturday and Sunday
Greeting 2Wee k da y
Mornings8:00 am—11:59 am
Monday—Friday
Greeting 3Wee k da y
AfternoonsNoon—4:59 pm
Monday—Friday
1From the main Voice Mail menu, press3to access the Greetings
menu.
2Press9to activate your greeting schedule.
3Press**to return to the main menu.
1From the main Voice Mail menu, press4to access Personal Options.
2Press4to access Personal Preferences.
3Press2to access Playback Preferences.
4Press2to switch between Automatic and Normal Playback. 
						

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90 Changing the Playback Order of Messages
With Nextel Voice Mail service, you can select the order in which you want
unheard messages to be played. You may listen to the last received message
first, or you may listen to the first received message first. To select the order in
which new messages should be played:
Recording, Copying and Replying to Messages
These functions allow you to record and send, reply to, or copy a message to an
assigned destination address or Group List number.
If you record a complete or partial message, but do not send it, Nextel Voice
Mail service will refer to this message as an“in preparation”message. Before
sending messages you may want to see“Delivery Options”on page 91.
To record and send a message:
5Press**to return to the main menu.
1From the main Voice Mail menu, press4to access Personal Options.
2Press4to access Personal Preferences.
3Press2to access Playback Preferences.
4Press1to switch between the playback orders.
5Press**to return to the main menu.
1From the main Voice Mail menu, press2to access Record a Message.
2Record your message and press#to end the message.
3Press9at the prompt to indicate that you want to send the message or
press5for Delivery Options.
4Enter the mailbox number and/or group list number(s). (A mailbox
number is the 10-digit Nextel Personal Telephone Number of a Nextel
customer. The name of the recipient plays if it is recorded.)
5Press#to send.