Motorola 120t Users Guide

139Security
Locking and Unlocking Your 
PhoneYou can lock your phone manually or set the phone to lock 
automatically whenever you turn it off.
To use a locked phone, you must enter the unlock code. A 
locked phone still rings or vibrates for incoming calls or 
messages, 
but you must unlock it to answer
.
You can make emergency calls on your phone even when 
it is locked. For more information, see page 29.
Lock Your Phone Manually
Set Your Phone to Lock AutomaticallyYou can set your phone to lock every...

141Security
•When you restrict incoming calls to numbers stored in 
the phonebook, a valid incoming call may be restricted 
if caller ID information for the call is not available from 
the network.
Tip: The phonebook is not locked when you restrict 
outgoing calls to numbers stored in the phonebook. To 
prevent a user from adding (and then calling) a new 
phonebook entry, you may want to lock the phonebook. 
See the “Lock Application” item on page 53.Find the Feature
M
>)
 > 
(*)%
>)(...

143Troubleshooting
TroubleshootingCheck these questions first if you have problems with 
your phone. If you need additional help, contact the 
Motorola Customer Call Center at 1-800-331-6456 
(United States) or 1-800-461-4575 (Canada).Question
Answer
Is your phone 
set up 
correctly?Press
M#
. If you do not see 
your phone number, contact your 
service provider.
Is your battery 
charged? Do 
you see 
B
 in 
the display?The battery level indicator should 
have at least one segment 
showing (
C
). If it...

145Troubleshooting
I pressed the 
power key, but 
nothing
happened. Be sure to press and hold 
P
(the power key) until the display 
appears and you hear an alert. 
This could take several seconds. If 
nothing happens, check that a 
charged battery is installed. See 
page 18.
The display 
says: 
	
.
(/	

,
.
How do I 
unlock my 
phone?Enter the factory-preset unlock 
code (1234), or the last four digits 
of your phone number. If this fails, 
call your service provider (the 
company that sends you...

147Troubleshooting
My phone has 
poor reception 
and drops 
calls. Make sure tha t your antenna is 
not bent or damaged.
Also, make sure you have a phone 
signal (see the “Signal Strength 
Indicator” item on page 24). Stay 
clear of any obstructions such as 
bridges, parking garages, or tall 
buildings.
I cannot hear 
others on my 
phone. While on a call, press the upper 
volume key. The display should 
show the volume increasing.
Also, make sure that your phone’s 
earpiece is not blocked by its...

149Troubleshooting
I am unable to 
record a voice 
note, voice 
name, or voice 
shortcut.Try moving to a quieter location to 
make your voice recording. Hold 
the phone about four inches (10 
centimeters) from your mouth, 
and speak directly into the phone 
in a normal tone of voice.
My TTY  device 
doesn’t work 
with my 
phone.Your phone must be set to a TTY 
mode for the phone to detect your 
TTY device. See page 125.
I plugged the 
data cable into 
my phone but 
my phone did 
not beep. How 
do I know...

151Troubleshooting
I launched the 
micro-browser 
but the display 
says: 2)(	
	
2)1
.You may be in an area without 
service. If you have wireless 
service, look in the display for the 
digital signal indicator (
F
). If you 
do not see the indicator, you may 
be in an area that has only analog 
service or no service at all. If you 
see the digital signal indicator, you 
may be connected to a digital 
network that does not support 
Internet access.
I launched the 
micro-browser 
but the...

153Programming Instructions
6keypad keys for the 
10-digit MINenter the new MIN
7

 (+
)store the new MIN
8

 (-
)exit programming 
mode
Press
To
154Specific Absorption Rate Data
Specific Absorption Rate DataThis model phone meets the government’s requirements 
for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is 
designed and manufactured not to exceed limits for exposure 
to radio frequency (RF) energy set by the U.S. Federal 
Communications Commission for...

155Specific Absorption Rate Data
to a wireless base station antenna, the lower the power 
output.
Before a phone model is available for sale to the public in the 
U.S. and Canada, it must be tested and cer tified to the FCC 
and Industry Canada that it does not exceed the limit 
established by each government for safe exposure. The tests 
are performed in positions and locations (e.g., at the ear and 
worn on the body) repor ted to the FCC and available for 
review by Industry Canada. The highest SAR...

157Additional Health and Safety Information
The U.S. Food and Drug 
Administrations Center for 
Devices and Radiological HealthConsumer Update on Mobile PhonesAdditional Health and Safety InformationFDA has been receiving inquiries about the safety of mobile 
phones, including cellular phones and PCS phones. The 
following summarizes what is known—and what remains 
unknown—about whether these products can pose a hazard 
to health, and what can be done to minimize any potential 
risk. This information may...