Motorola 120c Manual

							81
Adjusting Your Settings 
Select a Ring/Vibration for a SpeciÞc Event
You can select the alert that your phone uses for a speciÞc event 
(such as an incoming call) from 32 different preset tones and 
vibrations. When you select a ring or vibration alert for a 
specific 
event, it overrides the default alert set for 
all events.
Tip: This feature also lets you set the ringer volume and keypad 
volume.
Reordering Menu Items
You can customize the order of the items in your phoneÕs main 
menu, depending upon your usage.
Find the FeatureM> Settings > Ring/Vibrate
> Alert Detail
PressTo
1
S scroll to the event for which you want 
to set a new alert
2CHANGE (+)select the event
The phone displays the list of 
available alerts.
3S scroll to the alert you want for the 
event
4SELECT (+)select the alert
The phone displays the 
Changed: Event Alert message.
User.Guide.Tarpon.book  Page 81  Thursday, April 26, 2001  2:23 PM 
						

							Adjusting Your Settings
82
Customizing a Soft Key Function
You can relabel the soft keys (- and +) to access different 
main menu items from the idle display.
Find the FeatureM> Settings
> Other Settings
> Personalize > Main Menu
PressTo
1
S scroll to the menu item you want to 
move
2GRAB (+)grab the menu item you want to 
move
3S move the item up or down the menu
4INSERT (+)insert the item in the new location
Find the FeatureM> Settings
> Other Settings
> Personalize > Keys
PressTo
1
S scroll to Left or Right
2CHANGE (+)open the key editor
3S scroll to the new key function
4CHANGE (+)conÞrm the new function
The key will have the new function 
whenever the phone is idle.
User.Guide.Tarpon.book  Page 82  Thursday, April 26, 2001  2:23 PM 
						

							83
Security
Assigning a New Code or Password
Your phoneÕs four-digit unlock code is originally set to 1234, and 
the six-digit security code is originally set to 000000 at the 
factory. Your service provider may reset these numbers before 
you receive your phone.
If your service provider has 
not reset these numbers, we 
recommend that you change them to prevent other users from 
accessing your personal information or modifying your phone 
settings. The unlock code must contain four digits, and the 
security code must contain six digits. Be sure to make a note of 
the new numbers.
Locking and Unlocking Your Phone
You can lock your phone manually or set your phone to lock 
automatically whenever you turn it off.
When you try to use a locked phone, it asks you to enter the 
unlock code. A locked phone still rings or vibrates for incoming 
calls or messages, 
but you must unlock it to answer.
You can make emergency calls on your phone even when it is 
locked. See ÒDialing an Emergency Number When the Phone is 
LockedÓ on page 28.
User.Guide.Tarpon.book  Page 83  Thursday, April 26, 2001  2:23 PM 
						

							Security
84
Lock Your Phone Manually
Set Your Phone to Lock Automatically
You can set your phone to lock every time you turn it off:
Unlock Your  Phone
At the Enter Unlock Code prompt:
Find the FeatureM> Settings > Security
> Phone Lock > Lock Now
PressTo
1
keypad keys enter your four-digit unlock code
2OK (+)lock the phone
Find the FeatureM> Settings > Security
> Phone Lock
> Automatic Lock > On
PressTo
1
keypad keys enter your four-digit unlock code
2OK (+)set the phone to lock automatically
PressTo
1
keypad keys enter your four-digit unlock code
The unlock code is originally set to 
1234. 
2OK (+)unlock your phone
User.Guide.Tarpon.book  Page 84  Thursday, April 26, 2001  2:23 PM 
						

							85
Security 
Locking and Unlocking Your Keypad
You can lock your phone keypad to prevent accidental use. This 
feature is useful in situations where an accidental keypress might 
inadvertently dial an emergency number or one-touch dial 
number (for example, when carrying your phone in a purse or 
pocket).
Note: Incoming calls and messages unlock the keypad.
PressTo
M *lock or unlock your keypad
User.Guide.Tarpon.book  Page 85  Thursday, April 26, 2001  2:23 PM 
						

							86
Troubleshooting
Check these questions Þrst if you have problems with your 
phone:
QuestionAnswer
Is your phone set 
up correctly? Press 
M #. If you do not see your 
phone number, contact your service 
provider.
Is your battery 
charged? Do you 
see 
B in the 
display? The battery level indicator should have 
at least one segment showing (
C). If 
it does not, recharge your battery. (See 
ÒCharging the BatteryÓ on page 18 and 
ÒBattery UseÓ on page 25.)
Does the handset 
have a signal? 
Do you see 
j in 
the display? Make sure that your antenna is fully 
extended (if applicable). The signal 
strength indicator should have at least 
one segment showing (
1). If it does 
not, move to an area with a stronger 
signal to use your phone.
Is the earpiece 
volume too low 
or does the 
phone not ring? Press the upper volume key on the side 
of the phone.
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							87
Troubleshooting 
The following refer to speciÞc problems:Has the phone 
been damaged, 
dropped, or 
gotten wet? Dropping your phone, getting it wet, or 
using a non-Motorola battery or battery 
charger can damage the phone. The 
phoneÕs limited warranty does not cover 
liquid damage or damage caused from 
using non-Motorola accessories. Was a 
non-Motorola 
battery or 
battery charger 
used? 
ProblemSolution
I pressed the 
power key, but 
nothing 
happened. Be sure to press and hold 
Pthe power 
key until the display appears and you 
hear an audible alert (this could take a 
couple of seconds). If nothing happens, 
check that a charged battery is 
installed. (See ÒInstalling the BatteryÓ 
on page 17.)
The display says: 
Enter Unlock 
Code
. How do I 
unlock my 
phone? Enter the factory-preset unlock code 
(1234), or the last four digits of your 
phone number. (See ÒLocking and 
Unlocking Your PhoneÓ on page 83.) If 
this fails, call your service provider (the 
company that sends you your monthly 
wireless service bill). 
QuestionAnswer
User.Guide.Tarpon.book  Page 87  Thursday, April 26, 2001  2:23 PM 
						

							Troubleshooting
88I cannot send/
receive calls. Make sure that your antenna is fully 
extended (if applicable) and that you 
have a phone signal (see the ÒSignal 
Strength IndicatorÓ item on page 23). 
Avoid electrical or radio interference, 
and obstructions such as bridges, 
parking garages, or tall buildings.
Your phone also may have the 
Restrict  Calls feature turned on. If 
you know the unlock code, you can 
change this setting in the security menu 
(
M > Settings > Security).
I cannot open my 
inbox. Before you can use text or information 
services messages, you must set up the 
appropriate inbox. See ÒSetting Up the 
Text Message InboxÓ on page 66.
My phoneÕs 
display is too 
dark. You can use the 
Contrast Setting 
feature (see page 53) to change the 
level of contrast in your phone display.
You can also use the 
Backlight feature 
(see page 52) to change the length of 
time that your phoneÕs backlight display 
stays on. 
ProblemSolution
User.Guide.Tarpon.book  Page 88  Thursday, April 26, 2001  2:23 PM 
						

							89
Troubleshooting 
I am unable to 
record a voice 
note or voice 
name. Try moving to a quieter location to make 
your voice recording. Hold the phone 
about four inches (10 centimeters) away 
from your mouth, and speak directly 
into your phoneÕs microphone in a 
normal tone of voice.
I launched the 
micro-browser 
but the display 
says: 
Service Not 
Available
. You may be in an area without service. 
If you have wireless service, look in the 
display for the digital signal indicator 
(
F). If you do not see the indicator, you 
may be in an area that has only analog 
service or no service at all. If you see the 
digital signal indicator, you may be 
connected to a digital network that 
does not support Internet access.
I launched the 
micro-browser 
but the display 
says: 
Data Server 
Unavailable
. Try again in a few minutes. The servers 
may be temporarily busy.
ProblemSolution
User.Guide.Tarpon.book  Page 89  Thursday, April 26, 2001  2:23 PM 
						

							90
Programming Instructions
Follow this procedure if you need to program your phoneÕs 
phone number or system ID.
Note: Programming is normally done by a trained technician at 
the site of purchase. Users should not make changes other than 
ones in the following procedure.
Before programming, ask your service provider for your:
¥ 10-digit MIN (Mobile IdentiÞcation Number)
¥ 8- to 15-digit IMSI (International Mobile Service IdentiÞer)
¥ 8- to 15-digit MDN (Mobile Directory Number)
¥ 5-digit AMPS SysID number
¥ 5-digit CDMA SysID number
Do ThisTo
1
Press 7 4 6 6 3 
# M M
(These keys spell P-H-O-N-E 
+ 
# M M).open the user activation 
menu
2Press SELECT (+)select NAM1
3Press the keypad keys for the 
10-digit MINopen the MIN display and 
enter the new MIN
4Press OK (+)store the new MIN
5Similarly, enter appropriate numbers for the IMSI, MDN, 
AMPS SysID, and CDMA SysID
6Press DONE (-)close the NAM1 list
7Press BACK (-)close the user activation 
menu
User.Guide.Tarpon.book  Page 90  Thursday, April 26, 2001  2:23 PM