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Miele W 3985 Wps Operating Instructions

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Page 41

With the help of the following notes, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting the Service Department.
Repair work to electrical appliances should only be carried out by a
suitably qualified person in strict accordance with current local and national
safety regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme...

Page 42

Problems with the load size indicator
Problem Possible cause Remedy
The display
indicates a load of
< 25%even though
the drum is full.There was already
laundry in the drum
when the washing
machine was switched
on. This has
decalibrated the
sensor from the zero
setting.To recalibrate the sensor to the
zero setting:
–Remove the laundry from the
drum and leave the door
open
.
–Switch off the washing
machine.
–Switch on the washing
machine.
– Press short cut button	. The
main menu for theCottons
programme...

Page 43

General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.The machine feet are not
level.Level the machine (see
Installation).
The laundry has not
been spun properly and
is still wet.The machine detected an
imbalance during the final
spin and reduced the
spin speed automatically.Include both large and
small items in the load as
this will give better
distribution.
The laundry has not
been spun satisfactorily.The spin speed selected
was too low.Select a higher spin
speed next...

Page 44

An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.–Use a general purpose
detergent containing a
bleaching agent.
–Pour stain removers into
compartmentof the
dispenser drawer and liquid
detergent into a dispenser ball.
–Never put stain removers and
liquid detergent together in the
dispenser drawer.
Grey, greasy
particles cling to
washed...

Page 45

The drum door cannot be opened by pressing thebutton
Possible cause Remedy
The machine is not
connected to the
electricity supply and / or
is not switched on.Insert the plug in the socket and switch on and / or
switch the machine on with thebutton.
The safety lock has been
activated.Deactivate the lock as described in Changing the
programme sequence - Safety lock.
Access via a code has
been activated.Deactivate the code as described in Settings
menu.
Power cutOpen the drum door as described in the...

Page 46

Opening the drum door in the
event of a blocked drain outlet
and/or power failure
Switch the washing machine off.
There is a lever behind the detergent
drawer fascia panel.
Remove the lever.

Use it to open the access flap.Blocked drain outlet
If the drain outlet is blocked, up to
25 litres of water will be retained in the
machine.
Caution: if laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
Procedure for draining the machine...

Page 47

Once the flow of water ceases:
Remove the drain filter completely.
Clean it thoroughly.

Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
Any foreign object causing an
obstruction should be removed.

Put the drain filter back in place and
secure.
Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
Opening the drum door
Always make sure that the...

Page 48

In the event of any faults which you
cannot remedy yourself, please
contact:
–your Miele Dealer or
–the Miele Customer Contact Centre
(see back cover for contact details).
When contacting your Dealer or Miele,
please quote the model and serial
number of your machine, both of which
are shown on the data plate visible
above the porthole glass when the door
is open.Future updates (PC)
The indicator light marked PC is the
interface used by Miele service
technicians during servicing work for
testing purposes...

Page 49

Front view
Inlet hose with Waterproof system
Electricity supply cable
-Flexible drain hose (with
detachable swivel elbow)
Control panel
Detergent dispenser drawer
Drum door
Access to drain filter, drain pump
and emergency release
Handle recesses for moving the
machine
Four height adjustable feet
Installation and connection
49
 

Page 50

Rear view
Protruding lid for holding when
moving the machine
Slot for Miele	home communication
module
Electricity supply cable
Inlet hose with Waterproof systemDrain hose
Transit bar covers
Restraining clip for inlet hose and
drain hose

Restraining clips for transit bars
when removed
Installation and connection
50
 
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