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Lucent Technologies TransTalk 9000 Digital Wireless System MDW 9030P Wireless Pocketphone Installation And Use Manual

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    							5-16   Troubleshooting
    Battery Charger Problems (continued) Battery Charger Problems (continued)Battery Charger Problems (continued) Battery Charger Problems (continued)
    Battery Charger Problems (continued)
    Symptom Possible SolutionsPossible Causes
    SPARE LED flashes red.
    Battery pack is defective.If you have a battery pack in
    the handset and one in the
    Spare battery compartment,
    remove both battery packs
    from the charger to clear the
    red flashing LED.  Then test
    each battery pack separately
    as follows:
    1. Insert the battery pack in
    handset and place the handset
    in the battery charger’s
    handset cradle.
    2. Wait one minute.  If the
    HANDSET LED flashes red,
    order a new battery pack.
    1. Verify that there are no
    obstructions on the battery
    pack or battery charger
    contacts.
    2. Unplug the charger and
    clean the contacts with a soft
    eraser.
    3. Clean the battery pack
    contacts with a soft eraser. The contacts on the battery
    pack or in the battery
    chargers Spare battery
    compartment are dirty.
    The battery pack is not
    seated properly in Spare
    battery compartment.Reseat the battery pack in the
    battery charger’s Spare battery
    compartment, as described in
    Chapter 3. 
    						
    							MDW 9030P Pocketphone Compatibility
                  
       6-1
    MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone CompatibilityMDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility
    MDW 9030P Pocketphone Compatibility
    6
    Programming and Programming andProgramming and Programming and
    Programming and
    Call Handling Instructions Call Handling InstructionsCall Handling Instructions Call Handling Instructions
    Call Handling Instructions
    The MDW 9030P Pocketphone can display the status of up to 12 telephone lines, but the
    number of lines supported by compatible communications system switches varies. After
    you have installed your MDW 9030P and understand the controls and displays, use the
    programming and call handling instructions that come with your communications system;
    follow the user instructions for the phone type identified below:
    *PARTNER Plus or PARTNER II Release 4.1 communications system users can order documenta-
    tion for MLS telephones by calling 1 800 457-1235 or 1 317 361-5353 and asking for Order
    Number 107794331.
    For this release Of this communications system... Use the instructions for a...
    R1, R2, R3, R4PARTNER® MLS-12D phone*
    R1, R3, R4PARTNER® II(Apparatus code 7311H)
    R1, R2, R3, R4 PARTNER® Plus
    FP 1&2 MERLIN® (206, 410) BIS-22D phone
    FP 2 MERLIN®  (820)(Apparatus code 7315H)
    FM 1, 2, 3, 4, & 5 MERLIN®  (1030,  3070)
    FM 1, 2, R3 MERLIN®  II
    R1, R2 MERLIN®  Plus
    R1, R1.1, R2,
    R2.1, R3MERLIN LEGEND®
    R1V1, R1V2, R2,
    R3V1, R3V2, R3V3System 25
    R1V1, R1V2, R1V3 System 75
    R2V1, R2V2,
    R2V3, R2V4System 85
    G1, G2, G3DEFINITY®
    Legend:  R=Release, V=Version, FP=Feature Package, FM=Feature Module, G=Generic 
    						
    							6-2
                  
       MDW 9030P Pocketphone Compatibility
    NOTE: NOTE:NOTE: NOTE:
    NOTE:
    The MDW 9030P Pocketphone is fully compatible with the PARTNER family of commu-
    nication systems. For the remaining communications systems, however, you must
    carefully note the functional differences between your wireless phone and the phone
    type identified in the table on the previous page.  Differences are summarized on the
    following pages.
    Some systems do not support display features.  In these cases, the display is not
    available; the MDW 9030P works as a nondisplay set.
    Programming Features for PARTNER,
    MERLIN, and MERLIN LEGEND Systems
    On all PARTNER, MERLIN, and MERLIN LEGEND systems, you can assign a feature to an
    available button (a button that does not have a line or another feature assigned to it):
    1. To enter programming mode, turn on the handset, press 
    i, then press /
    followed by 0 0.
    2. Press the Select button (
    ) to move the Selection rectangle to the row of line indica-
    tors containing the available button.
    3. Press the Column button (
    ) under the button that you want.
    4. Program the feature (using the procedure described in the manual for your PARTNER,
    MERLIN, or MERLIN LEGEND communications systems).
    NOTE: NOTE:NOTE: NOTE:
    NOTE:
    Some features provide a visual indication in the handset display that the feature is
    turned on.  Be aware that if you turn off the handset while using one of these features,
    you may forget that the feature is on.  To verify the status of a such a feature, you can
    simply press the 
     button to wake up the phone and activate the display.
      5. To exit programming mode, press 
    / followed by 0 0 or turn off the handset.
    NOTE: NOTE:NOTE: NOTE:
    NOTE:
    The above instructions do not apply to System 25, System 75, System 85, and
    DEFINITY systems, because in those systems, features are assigned by the System
    Administrator. 
    						
    							MDW 9030P Pocketphone Compatibility
                  
       6-3
    Communications System Compatibility
    This section describes some communications-system-dependent programming to help
    you optimize the performance of your MDW 9030P Pocketphone.  It also describes how
    the buttons on a wired phone for your communications system map to the buttons on
    your MDW 9030P.  Turn to the information appropriate to your communications system:
    nPARTNER
    nMERLIN
    nSystem 25, System 75, System 85, and DEFINITY
    PARTNER Systems PARTNER SystemsPARTNER Systems PARTNER Systems
    PARTNER Systems
    Button Mapping for PARTNER Systems Button Mapping for PARTNER SystemsButton Mapping for PARTNER Systems Button Mapping for PARTNER Systems
    Button Mapping for PARTNER Systems
    On PARTNER systems, the MDW 9030P emulates an MLS-12D telephone. Following is a
    diagram of the button assignments on an MLS-12D phone and the corresponding
    assignments on the MDW 9030P Pocketphone.
    AB23 4 6 5MSG212 555 1212
    ON78CD1
    TransTalk
    On/OffFeat/P
    ConfGHIPQRS
    OPERTrans
    HoldRedial
    12
    4JKL ABC3DEF5MNO6TUV8
    0WXYZ9 7
    Mute
    Ext.
    Volume Speakerphone
    MessageSpkr Mic
    ABC2 1DEF3JKL5GHI4MNO6TUV8PQRS7WXYZ9
    0#
    Feature
    Conf
    Transfer
    Hold
    MLS-12D
    09/10 TUE
    10:24a
    HFAI
    D C
    6 52 1348 7Intercom IntercomABExt.
    Volume Speakerphone
    Spkr MicHFAI
    D C
    6 5
    2 1348 7
    Intercom Intercom
    AB 
    						
    							6-4
                  
       MDW 9030P Pocketphone CompatibilitySetting the Line-Ringing Options Setting the Line-Ringing OptionsSetting the Line-Ringing Options Setting the Line-Ringing Options
    Setting the Line-Ringing Options
    Use the following guidelines to ensure optimal voice quality when using MDW 9030P
    Pocketphones with a PARTNER, PARTNER Plus, or PARTNER II system in key mode:
    Telephone
    Communications
    SystemSystem with Two Carriers
    (one control and one expansion
    carrier)System with Three Carriers
    (one control and two expansion
    carriers)
    PARTNER 1. Set Line Ringing for each
    extension that has a radio
    module in the control carrier to
    Ring.
    2. Set Line Ringing for each
    extension that has a radio
    module in the expansion
    carrier to No Ring. (Install an
    external audible alert for these
    extensions.)Not applicable: PARTNER
    supports up to 12 phones.
    PARTNER Plus,
    PARTNER II1. Set Line Ringing for each
    extension that has a radio
    module in the control carrier to
    Ring.
    2. Set Line Ringing for each
    extension that has a radio
    module in the expansion
    carrier to Delayed Ring.1. Set Line Ringing for each
    extension that has a radio
    module in the control carrier to
    Ring.
    2. Set Line Ringing for each
    extension that has a radio
    module in expansion carrier #1
    to Delayed Ring.
    3. Set Line Ringing for each
    extension that has a radio
    module in expansion carrier #2
    to No Ring. (Install an external
    audible alert for these
    extensions.)
    NOTE: NOTE:NOTE: NOTE:
    NOTE:
    For PARTNER II hybrid systems that use pooled lines, set the Line Ringing options as
    described in the above table if more than six MDW 9030P Pocketphone handsets have
    the same pooled line appearance. 
    						
    							MDW 9030P Pocketphone Compatibility
                  
       6-5
    MERLIN Systems MERLIN SystemsMERLIN Systems MERLIN Systems
    MERLIN Systems
    nOn MERLIN II and MERLIN LEGEND systems, you must connect your wireless phone
    to an available jack on either a 408 outside line/analog telephone module or a 008
    analog telephone module.
    nSince the MDW 9030P does not have a speaker function, the Voice Announce feature
    must be disabled. It is recommended that you use MERLIN 206/410/820 systems
    installed with Feature Package 2 with your wireless phone, so that you can disable that
    feature.
    nSince the MDW 9030P has no speaker function, it should not be assigned to a paging
    group.
    nTo program the Ringing Option feature, use the “triangle” and “rectangle” indicators
    in the display as the equivalent of red and green LEDs, respectively.
    nFor MERLIN II system users, if you program an Auto Intercom button, idle line preference
    must be set to intercom.
    nIf any of your incoming lines has the call waiting feature, use the Recall feature (letter C in
    the display) and press it before you pick up a waiting call. You can dial 
    #50 before you
    pick up a waiting call on the following: MERLIN 206/410/820 systems only with Feature
    Package 2, and all MERLIN Plus, MERLIN II, and MERLIN 1030/3070 systems. Pressing the
    O button disconnects the call.
    nThe / button on the MDW 9030P allows you only to enter programming mode. It
    does not work when using MERLIN LEGEND system features. To use MERLIN LEG-
    END system feature codes with this phone, program any available button as a System
    Feature button. This enables you to use the wide array of MERLIN LEGEND system
    features by turning the set on, pressing the System Feature button, and dialing the
    appropriate “ * ” code number. 
    						
    							6-6
                  
       MDW 9030P Pocketphone CompatibilityButton Mapping for MERLIN Systems Button Mapping for MERLIN SystemsButton Mapping for MERLIN Systems Button Mapping for MERLIN Systems
    Button Mapping for MERLIN Systems
    except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820
    except MERLIN 410 and MERLIN 820
    On all MERLIN systems, the MDW 9030P emulates a Model BIS-22D phone (Apparatus
    Code 7315H).  However, the BIS-22D button assignments differ depending on the MER-
    LIN system used.  Following is a diagram of the BIS-22D button assignments and the
    corresponding assignments on the MDW 9030P for all MERLIN systems except MERLIN
    410 and MERLIN 820.  (See the next section for button mapping for MERLIN 410 and
    MERLIN 820 systems).
    AB23 4 6 5MSG212 555 1212
    ON78
    CD1
    TransTalk
    On/OffFeat/P
    ConfGHIPQRS
    OPERTrans
    HoldRedial
    12
    4JKL ABC3DEF5MNO6TUV8
    0WXYZ9 7
    Mute
    2 3
    4
    A1
    2ABC13DEF
    5JKL4GHI6MNO
    8TUV7PRS9WYZ
    0Oper*#
    Conference
    Fwd Set
    Start
    Rev Exit Time/Timer
    HoldPause
    Transfer
    Message
    Stop
    HFAIMicSpkrphoneVolume
    A8
    7
    4 5 3
    B2
    1
    6
    D
    C
    Drop
    Recall
    The button labeled C and the button labeled D on the MDW 9030P Pocketphone display
    automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the
    7315H phones. 
    						
    							MDW 9030P Pocketphone Compatibility
                  
       6-7 Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 SystemsButton Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems
    Button Mapping for MERLIN 410 and MERLIN 820 Systems
    Following is a diagram of the button assignments on a BIS-22D phone used for MERLIN
    410 and 820 systems, and the corresponding assignments on the MDW 9030P Pocket-
    phone.   (See the previous section for button mapping for all other MERLIN systems,
    including MERLIN LEGEND systems).
    AB23 4 6 5MSG212 555 1212
    ON78CD1
    TransTalk
    On/OffFeat/P
    ConfGHIPQRS
    OPERTrans
    HoldRedial
    12
    4JKL ABC3DEF5MNO6TUV8
    0WXYZ9 7
    Mute
    2 3
    4
    A1
    2ABC13DEF
    5JKL4GHI6MNO
    8TUV7PRS9WYZ
    0Oper*#
    Conference
    Fwd Set
    Start
    Rev Exit Time/Timer
    HoldPause
    Transfer
    Message
    Stop
    HFAIMicSpkrphoneVolume
    A8
    7
    B5 4
    1 3
    2
    6
    D
    C
    Drop
    Recall
    The button labeled C and the button labeled D on the MDW 9030P Pocketphone display
    automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the
    7315H phones. 
    						
    							6-8
                  
       MDW 9030P Pocketphone CompatibilitySetting the Line Ringing Options Setting the Line Ringing OptionsSetting the Line Ringing Options Setting the Line Ringing Options
    Setting the Line Ringing Options
    Use the following guidelines to ensure optimal voice quality when using MDW 9030P
    Pocketphones with MERLIN, MERLIN Plus, and MERLIN II:
    Telephone
    Communications
    SystemSystem with Two Carriers (one
    control and one expansion
    carrier)System with Three Carriers (one
    control and two expansion
    carriers)
    MERLIN,
    MERLIN II,
    MERLIN Plus1. Set Line Ringing for each
    extension that has a radio
    module in the control carrier to
    Ring.
    2. Set Line Ringing for each
    extension that has a radio
    module in the expansion
    carrier to Delayed Ring.1. Set Line Ringing for each
    extension that has a radio
    module in the control carrier to
    Ring.
    2. Set Line Ringing for each
    extension that has a radio
    module in expansion carrier #1
    to Delayed Ring.
    3. Set Line Ringing for each
    extension that has a radio
    module in expansion carrier #2
    to No Ring. (Install an external
    audible alert for these
    extensions.)
    NOTE: NOTE:NOTE: NOTE:
    NOTE:
    For MERLIN LEGEND systems that use pooled lines, set the Line Ringing options as
    described in the above table if more than six MDW 9030P Pocketphone handsets have
    the same pooled line appearance. 
    						
    							MDW 9030P Pocketphone Compatibility
                  
       6-9 System 25, System 75, System 85, System 25, System 75, System 85,System 25, System 75, System 85, System 25, System 75, System 85,
    System 25, System 75, System 85,
    and DEFINITY Systems and DEFINITY Systemsand DEFINITY Systems and DEFINITY Systems
    and DEFINITY Systems
    nThis phone must be administered as a BIS-22D MERLIN set (Apparatus Code 7315H)
    for the following systems:
    —System 25
    —System 75—R1V1, R1V2, and R1V3
    —System 85—R2V1, R2V2, R2V3, and R2V4
    —DEFINITY G1 (R1V4)
    —DEFINITY G2—G2.1 and G2.2—(R2V5, R2V6)
    —DEFINITY G3 Version 1 (R1V5)
    —DEFINITY G3 Version 1.1 and Version 2
    Native terminal administration is provided in DEFINITY G3 Version 3.
    nTo connect the communications system switch and the MDW 9030P Pocketphone, use
    the following:
    —An ANN17B Hybrid pack in conjunction with a DS-1 carrier for older communications
    system switches that do not accommodate Universal modules (System 85 -R2V1,
    R2V2, R2V3, and R2V4)
    —Either a TN762B Hybrid pack or a ZTN79 ATL pack for System 25
    —A TN762B Hybrid pack for newer communications system switches that accommo-
    date Universal modules:
    nSystem 75 - R1V1, R1V2, and R1V3
    nDEFINITY G1 (R1V4)
    nDEFINITY G3 Version 1 (R1V5)
    nDEFINITY G3 Version 1.1 and Version 2
    nDEFINITY G3 Version 3
    — Either a TN762B  or an ANN17B Hybrid pack for DEFINITY G2 (G2.1 and G2.2),
    depending upon the actual hardware configuration.
    NOTE: NOTE:NOTE: NOTE:
    NOTE:
    For DEFINITY G2.1 and G2.2, General Terminal Administration (GTA) can be used
    to set up “custom” set types so that administration can be done using that custom
    set type.
    nSystem 25 users cannot program Recall for use with systems such as Centrex.
    nOnly the System Administrator can assign features.  Use the following guidelines:
    —Do not assign the following features: Auto Answer, Inspect, Directory, Next, Local,
    Call, and Manual Callback Queuing.
    —If programming the Flex DSS or Repertory Dial feature, dial the number to be
    recorded and push the button you are assigning to the feature. You will hear 3
    short beeps and a dial tone to confirm programming.
    —If you are programming numbers for the Station Speed Dial feature, dial the numbers to
    be stored then dial the Personal Speed Dialing code (
    #20 through #39),
    including the 
    #. Listen for a confirmation tone followed by a dial tone.
    —It is recommended that you do not use features that require visuals to be updated
    while the set is turned off.
    —Some features, such as Send All Calls, provide visual indication that the feature is
    turned on.  Make users aware that if they turn off the handset when using such a
    feature, they may forget that the feature is on. 
    						
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