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Lucent Technologies Remote Port Security Device Users Guide

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    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-17 Command Functions 
    4
    Q—Quit
    Syntax and Parameters
    Q 
    Description
    Use the Quit command to terminate an administrative session and return the 
    RPSD Key device to a secure mode.
    NOTE:
    AUX Security (AS) must be enabled to have an administrative session.
    To re-access the administrative session, press   twice and authenticate 
    yourself via the Password or PassKey mode.
    Sample Command and Response
    >Q
    -- Admin. Session Terminated --
    017 02/14/95 04:23:18 TONI Admin. Session Terminated
    Parameter Description
    QThe Quit command
    ENTER
    ENTER 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-18 Command Functions 
    4
    R—Remove Administrative User
    Syntax and Parameters
    R  
    Description
    Use the Remove Administrative User command to remove an administrative user 
    from the Administrative Table. The system prompts for confirmation prior to 
    removing the adminstrative user.
    Sample Command and Response
    >R TONI
    Are You Sure (Y/N) ? Y
    011 02/14/95 05:43:05 TONI -- User Removed OK --
    Parameter Description
    rThe Remove Administrative User command
    The user ID programmed for that Key
    ENTER 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-19 Command Functions 
    4
    S—Status Display
    Syntax and Parameters
    s 
    Description
    Use the Status Display command to display the current status of the RPSD Key at 
    the terminal. To use this command, enter s   at the > prompt.
    Sample Command and Response
    >s
    Lucent RPSD/KEY11 - V1.0 Firmware V2.0xInit Code:
    Current Date: Mon 08/14/90Time: 14:28:09Log ID: 12345678
    Comms Set to: 9600/8N
    Current Status: Idle
    The fields of the Status Display screen are:
    nLucent RPSD/KEY11—gives the version number of the equipment and the 
    Key user ID.
    nFirmware—gives the version number of the firmware.
    nInit Code—tells where and when the device was initialized.
    nCurrent Date—gives the current date. If the date is wrong, it can be 
    corrected by using the Date Set command described in this section.
    nTime—gives the current time. If the time is wrong, it can be corrected by 
    using the Time Set command described in this section.
    nLog ID—provides the Log ID of the RPSD Key. To set a Log ID, use the Set 
    Log ID command described in this section.
    nComms Set To—displays the setting of the communications parameters. 
    To change the communications parameters, use the Set Communications 
    Parameters command described in this section. The default setting is
    9600 bps at 8 bits, no parity.
    nCurrent Status—provides the current status of the Key. Parameter Description
    sThe Status Display command
    ENTER
    ENTER 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-20 Command Functions 
    4
    SC—Set Communications Parameters
    Syntax and Parameters
    sc  
    Description
    Use the Set Communications Parameters command to set the communications 
    link speed, character length, and parity on the serial port. The default setting is 
    9600 bps, 8 bit, no parity.
    The options for speed and length_parity are:
    nSpeed—300, 600, 1200, 4800, 9600, or 19,200 bps  (trailing zeros may be 
    omitted, meaning you may enter sc 24 for 2400 bps)
    nLength_parity
    — 8N - 8 bits no parity
    — 7N - 7 bits no parity
    — 7E - 7 bits even parity
    — 70 - 7 bits odd parity
    NOTE:
    If you omit either speed or length_parity, the current entry is left 
    unchanged.
    Sample Command and Response
    > sc 1200, 7E
    08/14/90 13:48:21 Comms Params Changed to 1200/7E
    Parameter Description
    scThe Set Communications Parameters command
    speedThe link speed
    length_parityThe character length and parity
    ENTER 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-21 Command Functions 
    4
    W—Wipe Out
    Syntax and Parameters
    w 
    Description
    Use the Wipe Out command to erase the user ID, secret key information, and 
    device ID of the RPSD Key and return the Key to an uninitialized state. If you use 
    the Wipe Out command, the Key cannot access the Lock until the entire 
    initialization procedure is performed again. For this reason, be sure you want to 
    return the Key to an uninitialized state before using this command.
    The RPSD Key requests confirmation of the Wipe Out command.
    Sample Command and Response
    > w
    **** THIS FUNCTION RENDERS DEVICE UNABLE ****
    ****  TO ACCESS RPSD/LOCK  ****
    Are You Sure You Want to Do This (Y/N) ? y
    08/15/90 13:23:16 Wipe Out Complete
    >
    Parameter Description
    wThe Wipe Out command
    ENTER 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-22 Command Functions 
    4
    ?—Help
    Syntax and Parameters
    ?  
    Description
    To obtain a help screen for any command, enter a question mark (?) followed by 
    the command and  .
    Sample Command and Response
    > ?i
    Command: I - ID Set
    Function: Set ID to precede all log messages from this device.
    Format: I log_id
    Example: >I KEY-A
    To clear ID type: I
    Parameter Description
    ?The Help command
    Any one of the commands used on an initialized 
    Key
    ENTER
    ENTER 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-23 Authentication 
    4
    Authentication
    Authentication is the process of the Lock correctly identifying a Key user. It is the 
    means of security in the RPSD system. You can use Password mode or PassKey 
    mode to identify yourself as an authorized Key user. 
    Password Authentication
    To gain access to a Key device that has AUX Security enabled, you must enter 
    your pre-authorized user ID and a password up to 15 characters long. To ensure 
    that you have typed the password correctly, you must enter it twice. For security 
    reasons, the password does not appear on your computer screen. Passwords 
    can contain any printable ASCII character, including a space.
    NOTE:
    Although user IDs are not case-sensitive, passwords are case-sensitive; 
    therefore, note whether you enter the password in upper- or lower case.
    !Security Alert:
    Passwords should be as long as allowed. Passwords should be hard to 
    guess and therefore should not contain:
    nall the same numbers (for example, 88888888)
    nsequential characters (for example, 987654321)
    ncharacter strings associated with you or with your business. These 
    include:
    — Names
    —Birthdays
    — Business name
    — Telephone number
    — Social  security number
    nWords and commonly used names
    Passwords should use as wide a variety of characters as possible and 
    should have at least one alpha and one numeric character. Passwords 
    should be changed regularly, at least on a quarterly basis. Do not recycle 
    old passwords. 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Key Administration and Use 
    Page 4-24 Authentication 
    4
    Sample Command and Response
    >Dan,,W
    Enter Password>***
    Verify Password>***
    009 02/14/95 05:41:49 DAN -- Admin. User Added OK --
    PassKey Authentication
    The PassKey device is a handheld calculator that has the added functionality of 
    calculating a response according to the challenge issued by the Lock. Because 
    of this functionality, the PassKey provides another level of security for the RPSD 
    system.
    Follow these steps to authenticate your identification via the PassKey:
    1. Press   twice.
    RPSD prompts for the user ID.
    2. Type the pre-authorized administrative ID and press  .
    3. Turn the PassKey on and press the red button.
    4. Enter your Personal Identification Number (PIN) and press    .
    RPSD displays a challenge on the screen.
    5. Type the challenge into the PassKey and press   .
    The PassKey displays a response.
    6. Type the response into the terminal and press  .
    If the response is incorrect, RPSD issues a new challenge. After three incorrect 
    responses have been entered, the connection is broken. The authentication has 
    failed.
    Sample Command and Response
    Enter ID ->SAM
    --- RPSD Admin. User Authentication --
    Please Enter User ID ->
    Challenge = 749-4477
    Enter response ->9165735
    --- Verification Complete ---
    ENTER
    ENTER
    =
    =
    ENTER 
    						
    							Troubleshooting 
    Page 5-1  
    5
    Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    5
    5Troubleshooting
    This chapter provides a basis for establishing the cause of trouble or access 
    failure with your RPSD system. If you cannot determine the cause of the problem 
    or resolve the matter to your satisfaction, contact the Technical Support Center 
    (TSC) at 1 800 242-2121.
    NOTE:
    The only solution to a hardware or firmware problem in the RPSD Lock or 
    Key is to replace the malfunctioning equipment. See “Replacing the RPSD 
    Lock or Key” in this chapter.
    When access is successful, status messages like the following appear on the 
    RPSD Key user’s administration terminal (connected via the Key Auxiliary Port):
    07/12/90  13:58:27 Calling Out
    07/12/90  13:58:37 Dialing Complete
    07/12/90  13:59:07 Authentication Complete
    07/12/90  14:05:41 Lucent RPSD/Key - V1.1 - Idle
    However, access attempts may not always be successful. In such a case, you 
    can obtain an explanation for the failure in one of two ways:
    nA status message on the RPSD Key user’s terminal that is sent by the 
    RPSD Lock
    nThe Last Call Status Test
    The status message is sent automatically. The Last Call Status Test is explained 
    in detail later in this chapter. 
    						
    							Remote Port Security Device
    User’s Guide  555-024-402  Issue 1
    October 1996
    Troubleshooting 
    Page 5-2 Access Failure Messages. 
    5
    Access Failure Messages.
    When calls to the RPSD Lock are disconnected without reaching the 
    communications system modem, the Lock generates an access failure message 
    that is sent to the connected terminal and saved in the system activity log. The 
    access failure message also is sent as a reply to the caller whose attempt failed. 
    The message can only be received, however, if the caller has an RPSD Key with 
    an administration terminal or printer attached to it. A dedicated printer connected 
    to the AUX. PORT on the Lock enables you to maintain a permanent record of 
    access failure messages.
    NOTE:
    Access failure messages do not necessarily mean that an error has 
    occurred. For example, if a Key user fails to gain access to the RMATS 
    channel because the administrator has put a block on that Key, or because 
    access has been restricted for that time of day, the system is functioning 
    properly. However, the Lock reports this action as a Key user being unable 
    to gain access.
    You can also obtain an access failure message for the most recent call attempt 
    by using the Last Call Status Test. See “Last Call Status Test” in this chapter for a 
    detailed explanation of the use and limitations of the Last Call Status Test.
    There are nine codes for access failures. Table 5-1 explains the types of access 
    failures and the appropriate action to take.
    Table 5-1. Access Failure Messages
    Code 
    No. Message Meaning Action
    1 No RPSD/Key 
    DetectedNo RPSD Key 
    was detected 
    on the caller’s 
    line.Test the RPSD Lock by using 
    the Self-Check test 
    described in “Testing the 
    RPSD Lock” on  page 5-6
    . If 
    the Lock tests okay, and 
    there is an RPSD Key on the 
    line but the RPSD Lock failed 
    to detect it, escalate the 
    trouble to the next level of 
    service. 
    						
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