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Lucent Technologies Remote Port Security Device Users Guide
Lucent Technologies Remote Port Security Device Users Guide
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-17 Command Functions 4 Q—Quit Syntax and Parameters Q Description Use the Quit command to terminate an administrative session and return the RPSD Key device to a secure mode. NOTE: AUX Security (AS) must be enabled to have an administrative session. To re-access the administrative session, press twice and authenticate yourself via the Password or PassKey mode. Sample Command and Response >Q -- Admin. Session Terminated -- 017 02/14/95 04:23:18 TONI Admin. Session Terminated Parameter Description QThe Quit command ENTER ENTER
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-18 Command Functions 4 R—Remove Administrative User Syntax and Parameters R Description Use the Remove Administrative User command to remove an administrative user from the Administrative Table. The system prompts for confirmation prior to removing the adminstrative user. Sample Command and Response >R TONI Are You Sure (Y/N) ? Y 011 02/14/95 05:43:05 TONI -- User Removed OK -- Parameter Description rThe Remove Administrative User command The user ID programmed for that Key ENTER
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-19 Command Functions 4 S—Status Display Syntax and Parameters s Description Use the Status Display command to display the current status of the RPSD Key at the terminal. To use this command, enter s at the > prompt. Sample Command and Response >s Lucent RPSD/KEY11 - V1.0 Firmware V2.0xInit Code: Current Date: Mon 08/14/90Time: 14:28:09Log ID: 12345678 Comms Set to: 9600/8N Current Status: Idle The fields of the Status Display screen are: nLucent RPSD/KEY11—gives the version number of the equipment and the Key user ID. nFirmware—gives the version number of the firmware. nInit Code—tells where and when the device was initialized. nCurrent Date—gives the current date. If the date is wrong, it can be corrected by using the Date Set command described in this section. nTime—gives the current time. If the time is wrong, it can be corrected by using the Time Set command described in this section. nLog ID—provides the Log ID of the RPSD Key. To set a Log ID, use the Set Log ID command described in this section. nComms Set To—displays the setting of the communications parameters. To change the communications parameters, use the Set Communications Parameters command described in this section. The default setting is 9600 bps at 8 bits, no parity. nCurrent Status—provides the current status of the Key. Parameter Description sThe Status Display command ENTER ENTER
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-20 Command Functions 4 SC—Set Communications Parameters Syntax and Parameters sc Description Use the Set Communications Parameters command to set the communications link speed, character length, and parity on the serial port. The default setting is 9600 bps, 8 bit, no parity. The options for speed and length_parity are: nSpeed—300, 600, 1200, 4800, 9600, or 19,200 bps (trailing zeros may be omitted, meaning you may enter sc 24 for 2400 bps) nLength_parity — 8N - 8 bits no parity — 7N - 7 bits no parity — 7E - 7 bits even parity — 70 - 7 bits odd parity NOTE: If you omit either speed or length_parity, the current entry is left unchanged. Sample Command and Response > sc 1200, 7E 08/14/90 13:48:21 Comms Params Changed to 1200/7E Parameter Description scThe Set Communications Parameters command speedThe link speed length_parityThe character length and parity ENTER
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-21 Command Functions 4 W—Wipe Out Syntax and Parameters w Description Use the Wipe Out command to erase the user ID, secret key information, and device ID of the RPSD Key and return the Key to an uninitialized state. If you use the Wipe Out command, the Key cannot access the Lock until the entire initialization procedure is performed again. For this reason, be sure you want to return the Key to an uninitialized state before using this command. The RPSD Key requests confirmation of the Wipe Out command. Sample Command and Response > w **** THIS FUNCTION RENDERS DEVICE UNABLE **** **** TO ACCESS RPSD/LOCK **** Are You Sure You Want to Do This (Y/N) ? y 08/15/90 13:23:16 Wipe Out Complete > Parameter Description wThe Wipe Out command ENTER
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-22 Command Functions 4 ?—Help Syntax and Parameters ? Description To obtain a help screen for any command, enter a question mark (?) followed by the command and . Sample Command and Response > ?i Command: I - ID Set Function: Set ID to precede all log messages from this device. Format: I log_id Example: >I KEY-A To clear ID type: I Parameter Description ?The Help command Any one of the commands used on an initialized Key ENTER ENTER
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-23 Authentication 4 Authentication Authentication is the process of the Lock correctly identifying a Key user. It is the means of security in the RPSD system. You can use Password mode or PassKey mode to identify yourself as an authorized Key user. Password Authentication To gain access to a Key device that has AUX Security enabled, you must enter your pre-authorized user ID and a password up to 15 characters long. To ensure that you have typed the password correctly, you must enter it twice. For security reasons, the password does not appear on your computer screen. Passwords can contain any printable ASCII character, including a space. NOTE: Although user IDs are not case-sensitive, passwords are case-sensitive; therefore, note whether you enter the password in upper- or lower case. !Security Alert: Passwords should be as long as allowed. Passwords should be hard to guess and therefore should not contain: nall the same numbers (for example, 88888888) nsequential characters (for example, 987654321) ncharacter strings associated with you or with your business. These include: — Names —Birthdays — Business name — Telephone number — Social security number nWords and commonly used names Passwords should use as wide a variety of characters as possible and should have at least one alpha and one numeric character. Passwords should be changed regularly, at least on a quarterly basis. Do not recycle old passwords.
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Key Administration and Use Page 4-24 Authentication 4 Sample Command and Response >Dan,,W Enter Password>*** Verify Password>*** 009 02/14/95 05:41:49 DAN -- Admin. User Added OK -- PassKey Authentication The PassKey device is a handheld calculator that has the added functionality of calculating a response according to the challenge issued by the Lock. Because of this functionality, the PassKey provides another level of security for the RPSD system. Follow these steps to authenticate your identification via the PassKey: 1. Press twice. RPSD prompts for the user ID. 2. Type the pre-authorized administrative ID and press . 3. Turn the PassKey on and press the red button. 4. Enter your Personal Identification Number (PIN) and press . RPSD displays a challenge on the screen. 5. Type the challenge into the PassKey and press . The PassKey displays a response. 6. Type the response into the terminal and press . If the response is incorrect, RPSD issues a new challenge. After three incorrect responses have been entered, the connection is broken. The authentication has failed. Sample Command and Response Enter ID ->SAM --- RPSD Admin. User Authentication -- Please Enter User ID -> Challenge = 749-4477 Enter response ->9165735 --- Verification Complete --- ENTER ENTER = = ENTER
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Troubleshooting Page 5-1 5 Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 5 5Troubleshooting This chapter provides a basis for establishing the cause of trouble or access failure with your RPSD system. If you cannot determine the cause of the problem or resolve the matter to your satisfaction, contact the Technical Support Center (TSC) at 1 800 242-2121. NOTE: The only solution to a hardware or firmware problem in the RPSD Lock or Key is to replace the malfunctioning equipment. See “Replacing the RPSD Lock or Key” in this chapter. When access is successful, status messages like the following appear on the RPSD Key user’s administration terminal (connected via the Key Auxiliary Port): 07/12/90 13:58:27 Calling Out 07/12/90 13:58:37 Dialing Complete 07/12/90 13:59:07 Authentication Complete 07/12/90 14:05:41 Lucent RPSD/Key - V1.1 - Idle However, access attempts may not always be successful. In such a case, you can obtain an explanation for the failure in one of two ways: nA status message on the RPSD Key user’s terminal that is sent by the RPSD Lock nThe Last Call Status Test The status message is sent automatically. The Last Call Status Test is explained in detail later in this chapter.
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Remote Port Security Device User’s Guide 555-024-402 Issue 1 October 1996 Troubleshooting Page 5-2 Access Failure Messages. 5 Access Failure Messages. When calls to the RPSD Lock are disconnected without reaching the communications system modem, the Lock generates an access failure message that is sent to the connected terminal and saved in the system activity log. The access failure message also is sent as a reply to the caller whose attempt failed. The message can only be received, however, if the caller has an RPSD Key with an administration terminal or printer attached to it. A dedicated printer connected to the AUX. PORT on the Lock enables you to maintain a permanent record of access failure messages. NOTE: Access failure messages do not necessarily mean that an error has occurred. For example, if a Key user fails to gain access to the RMATS channel because the administrator has put a block on that Key, or because access has been restricted for that time of day, the system is functioning properly. However, the Lock reports this action as a Key user being unable to gain access. You can also obtain an access failure message for the most recent call attempt by using the Last Call Status Test. See “Last Call Status Test” in this chapter for a detailed explanation of the use and limitations of the Last Call Status Test. There are nine codes for access failures. Table 5-1 explains the types of access failures and the appropriate action to take. Table 5-1. Access Failure Messages Code No. Message Meaning Action 1 No RPSD/Key DetectedNo RPSD Key was detected on the caller’s line.Test the RPSD Lock by using the Self-Check test described in “Testing the RPSD Lock” on page 5-6 . If the Lock tests okay, and there is an RPSD Key on the line but the RPSD Lock failed to detect it, escalate the trouble to the next level of service.