Lucent Technologies Remote Port Security Device Users Guide

							555-024-402
Comcode 107748717
Issue 1
October 1996
Remote Port Security Device
User’s Guide 
						

							Copyright  1996, Lucent Technologies Lucent Technologies 555-024-402
All Rights ReservedIssue 1
Printed in U.S.A.October 1996
Notice
Every effort was made to ensure that the information in this book was complete and accurate at the time of printing.
However, information is subject to change.
Your Responsibility for Your Systems Security
Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons
other than your companys employees, agents, subcontractors, or persons working on your companys behalf. Note
that there may be a risk of toll fraud associated with your telecommunications system, and if toll fraud occurs, it can
result in substantial additional charges for your telecommunications services.
You and your system manager are responsible for the security of your system, such as programming and configuring
your equipment to prevent unauthorized use. The system manager is also responsible for reading all installation, in-
struction, and system administration documents provided with this product in order to fully understand the features
that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not
warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication ser-
vices or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges
that result from such unauthorized use.
Federal Communication Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequen-
cy energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
For further FCC information, see “Customer Support Information” below.
Trademarks
DEFINITY, UNIX, AUDIX, DIMENSION, MERLIN, and PARTNER are registered trademarks of Lucent Technologies in
the US and other countries.
Ordering Information
Call:Lucent Technologies Fulfillment Center
Voice 1 800 457-1235International Voice 317 361-5353
Fax 1 800 457-1764International Fax 317 361-5355
Write:Lucent Technologies Fulfillment Center
P.O. Box 4100
Crawfordsville, IN 47933
Order:Document No. Lucent Technologies 555-024-402
Comcode 10774877
Issue 2, July 1996
For more information about Lucent Technologies documents, refer to the section entitled “Related Documents” in
“About This Book.”
Support Telephone Number
In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent
Technologies Helpline at 1 800 242-2121 or your Lucent Technologies authorized dealer if you need assistance when
installing, programming, or using your system. Outside the continental US, contact your local Lucent Technologies
representative.
Lucent Technologies Fraud Intervention
If you 
suspect you are being victimized by toll fraud and you need technical support or assistance, call the BCS Tech-
nical Service Center at 1 800 643-2353 or 1 800 242-2121.
Warranty
Lucent Technologies provides a limited warranty on this product. Refer to “Limited Warranty” in “Customer Support
Information.” 
						

							Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
Contents 
Page iii  
Contents
Contents iii
Customer Support Information xi
nSupport Telephone Numberxi
nSecurity of Your System: Preventing Toll Fraudxii
nLucent Technologies Fraud Interventionxiii
nGuaranteexiii
RPSD Lock with no Keysxiii
RPSD Lock with Keysxiv
nLimited Warrantyxv
nFCC Notification and Repair Informationxvi
nInstallation and Operational Proceduresxvii
nFederal Communication Commission
(FCC) Electromagnetic Interference
Informationxviii
About This Book xix
nIntended Audiencesxix
nResponsibilitiesxix
nTerms and Conventionsxx
nTypographical Conventionsxxi
nHow to Use This Bookxxi
nProduct Safety Labelsxxii
nRelated Documentsxxii
nHow to Comment on This Documentxxii
1 Introduction 1-1
nRPSD System1-2
nHardware Components1-5
RPSD Lock1-5
RPSD Key1-7
Modems1-8
RPSD Lock or Key Administration Terminal1-9
RPSD Lock Administration Printer1-9
nSoftware Components1-10
nSystem Administration1-11
Time of Day Access1-11 
						

							Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
Contents 
Page iv  
System Activity Log1-12
Single Point Administration1-14
Block Lucent Technologies and Other Key Users1-15
Force Connect/Disconnect1-15
Authorized Keys1-16
2 Installation 2-1
nRoom Layout/Environment2-2
Power Supply2-2
Location of Administration Terminal or Printer2-3
nInstallation2-4
Cables, Connectors, and Ports2-5
Installing the RPSD Lock2-5
Installing the RPSD Key2-16
Testing an Uninitialized Key2-18
Initializing the RPSD Lock2-18
Initializing the RPSD Key2-19
nTesting the RPSD Lock Installation2-20
3 RPSD System Administration 3-1
nMenu of Commands3-2
nCommand Functions3-5
A—Add User3-6
AH—Access History3-11
AA—Administrative Access History3-14
AF—Administrative Failure History3-17
AS—AUX Security3-19
B—Block User3-21
CR—Change Restriction3-22
C—Clock Set3-24
D—Date Set3-25
FH—Failure History3-26
FC—Force Connect3-29
FD—Force Disconnect3-30
I—ID Set3-31
LR—List Restrictions3-32
LS—List Statistics3-34 
						

							Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
Contents 
Page v  
L—List User Table3-36
LH—Log History3-40
Q—Quit3-44
R—Remove User3-45
RS—Reset Statistics3-46
SC—Set Communications Parameters3-47
ST—Status Display3-48
T—Test User3-50
U—Unblock User3-51
UR—User Restrictions3-52
Help Screens3-54
4 Key Administration and Use 4-1
nRPSD Key User Command Set4-2
nInitialization Functions4-3
U—Set User ID4-3
K—Set Secret Key4-4
N—Set Device Number4-5
nCommand Functions4-6
A—Add Administrative User4-7
AS—AUX Security4-9
C—Clock Set4-10
D—Date Set4-11
H—History Display4-12
I—Set Log ID4-14
L—List User Information4-15
LA—List Administrative Users4-16
Q—Quit4-17
R—Remove Administrative User4-18
S—Status Display4-19
SC—Set Communications Parameters4-20
W—Wipe Out4-21
?—Help4-22
nAuthentication4-23
Password Authentication4-23
PassKey Authentication4-24 
						

							Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
Contents 
Page vi  
5 Troubleshooting 5-1
nAccess Failure Messages.5-2
nTesting the RPSD Lock5-6
Built-in Diagnostics5-6
Hardware Replacement5-9
nReplacing the RPSD Lock or Key5-10
nSaving the Key Seed Value5-11
A Cables, Connectors, and Ports A-1
B Front Panel LEDs B-1
nRPSD LockB-2
nRPSD KeyB-3 
						

							Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
 
Page ix  
When installing telephone equipment, always follow basic safety precautions to reduce 
the risk of fire, electrical shock, and injury to persons, including:
n Read and understand all instructions.
n Follow all warnings and instructions marked on or packed with the 
product.
n Never install this unit or telephone wiring for it during a lightning storm.
n Never install a telephone jack in a wet location unless the jack is 
specifically designed for wet locations.
n Never touch uninsulated telephone wires or terminals unless the 
telephone wiring has been disconnected at the network interface.
n Use caution when installing or modifying telephone lines.
n Use only Lucent Technologies-manufactured circuit packs, carrier 
assemblies, and power units in the  control unit.
n Use only Lucent Technologies-recommended/approved accessories.
n Do not install this product near water, for example, in a wet basement 
location.
n Do not overload wall outlets, as this can result in the risk of fire or 
electrical shock.
n Do not attach the power supply cord to building surfaces. Do not allow 
anything to rest on the power cord. Do not locate this product where the 
cord will be abused by persons walking on it.
nUnplug the product from the wall outlet before cleaning. Use a damp cloth 
for cleaning. Do not use cleaners or aerosol cleaners.
n Do not operate the system if chemical gas leakage is suspected in the 
area. Use telephones located in some other safe area to report the trouble.
!WARNING:
DO NOT open the RPSD Lock or Key devices. There are no user 
serviceable parts inside the units. Only an authorized technician should 
open a unit for required maintenance or upgrading purposes. 
SAVE THESE INSTRUCTIONS
The exclamation point in an equilateral triangle is 
intended to alert the user to the presence of important 
operating and maintenance (servicing) instructions in 
the literature accompanying the product.
 
						

							Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
 
Page x   
						

							Customer Support Information 
Page xi Support Telephone Number 
Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
Customer Support Information
Support Telephone Number
 In the USA only, Lucent Technologies provides a toll-tree customer Helpline, 
1 800 242-2121, 24 hours a day. If you need assistance when installing, 
programming, or using your system, call the Helpline, or your Lucent 
Technologies authorized representative.
Outside the USA, if you need assistance when installing, programming, or using 
your system, contact your Lucent Technologies authorized representative.  
						

							Remote Port Security Device
User’s Guide  555-024-402  Issue 1
October 1996
Customer Support Information 
Page xii Security of Your System: Preventing Toll Fraud 
Security of Your System: Preventing 
To l l  F r a u d
 As a customer of a new communications device, you should be aware that there 
is an increasing problem of telephone toll fraud. Telephone toll fraud can occur in 
many forms, despite the numerous efforts of telephone companies and 
telephone equipment manufacturers to control it. Some individuals use electronic 
devices to prevent or falsify records of these calls. Others charge calls to 
someone else’s number by illegally using lost or stolen calling cards, billing 
innocent parties, clipping on to someone else’s line, or breaking into someone 
else’s telephone equipment physically or electronically. In certain instances, 
unauthorized individuals make connections to the telephone network through the 
use of remote access features.
Common carriers are required by law to collect their tariffed charges. While these 
charges are fraudulent charges made by persons with criminal intent, applicable 
tariffs state that the customer of record is responsible for payment of all long- 
distance or other network charges. Lucent Technologies cannot be responsible 
for such charges and will not make any allowance or give any credit for charges 
that result from unauthorized access. 
To minimize the risk of unauthorized access to your communications system or 
device:
nWhen possible, restrict the off-network capability of off- premises callers, 
using calling restrictions, Facility Restriction Levels, and Disallowed List 
capabilities.
nWhen possible, block out-of-hours calling.
nFrequently monitor system call detail reports for quicker detection of any 
unauthorized or abnormal calling patterns.
nLimit outcalling to persons on a need-to-have basis.
The communications system, through proper administration, can help you 
reduce the risk of unauthorized persons gaining access to the network. However, 
phone numbers and authorization codes can be compromised when overheard 
in a public location, lost through theft of a wallet or purse containing access 
information, or when treated carelessly (writing codes on a piece of paper and 
improperly discarding them).
Additionally, hackers may use a computer to dial an access code and then 
publish the information to other hackers. Substantial charges can accumulate 
quickly. It is your responsibility to take appropriate steps to implement the 
features properly, to evaluate and administer the various restriction levels, and to 
protect and carefully distribute access codes.
Under applicable tariffs, you will be responsible for payment of toll charges. 
Lucent Technologies cannot be responsible for such charges and will not make 
any allowance or give any credit resulting from unauthorized access.