Lucent Technologies DEFINITY Enterprise Communications Server, System 75, System 85 Instructions Manual

CALLMASTER Voice Terminals
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DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
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CALLMASTER Voice Terminals
This section describes the following CALLMASTER voice terminals:
nCALLMASTER voice terminal
nCALLMASTER II voice terminal
nCALLMASTER III voice terminal
nCALLMASTER IV voice terminal
nCALLMASTER V voice terminal
nCALLMASTER VI voice terminal 

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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The CALLMASTER, CALLMASTER II, 
CALLMASTER III, CALLMASTER IV, 
CALLMASTER V, and 
CALLMASTER VI Voice Terminals
Figure 13-1. The 602 CALLMASTER Voice Terminal
Drop
123
456
789ABC DEF
MNO JKL GHI
PRS
TUVWXY
*O# Oper
Conference Tra nsfer
Hold
Mute
Message
Mute MessageAlphanumeric Transfer
Hold Conference
Drop
CALLMASTER
Dial Pad...

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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Figure 13-2. The CALLMASTER II and CALLMASTER III Voice Terminal
Drop
Te st
Volume
12 3
45 6
78 9ABC DEF
MNO JKL GHI
PQRS
TUVWXYZ
*O# Oper
Co nfere nce Trans fe r
Hold
Select
Mute Me ssa ge
Mute Select MessageDisplay Transfer
Hold Conference/Ring
Drop/Test
Volume
Ring
Log InRelease
CALLMASTER III
Dial PadControl
Button
Button
Adjunct...

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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Figure 13-3. The CALLMASTER IV Voice Terminal
12 3
45 6
78 9ABC DEF
MNO JKL GHI
PQRS
TUVWXYZ
*O#
Message
Mute Message
6 Call Appearance/
Display Transfer
Hold Conference/
Drop/
Ring
CALLMASTER IV
Feature Buttons
DialRelease
ButtonAdjunct Jack
(on bottom of
voice terminal)
15 Feature
Buttons Line Jacks
(on bottom of
voice terminal)...

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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Figure 13-4. The CALLMASTER V Voice Terminal
7PQRS
3DEF
SpeakerMu teHold
Re di alTr ansf erTe s t
Ri ng
2ABC1
4GH I
*
56
8
9MNO JKL
TUV
WXYZ
O#
Vo l u m e
Tel #
CALLMASTER V
Menu Exit Prev Next
Co nf
Display
Softkeys
Display control
buttons
8 Call Appearance/
Feature buttons
Message light Hold button Telephone
Notepad
Mute button...

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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Figure 13-5. The CALLMASTER VI Voice Terminal
The CALLMASTER is a multi-appearance digital voice terminals used primarily as
a Call Management or Automatic Call Distribution (ACD) position. All
CALLMASTER models except the CALLMASTER VI, which will be described
fur ther on in this chapter, are equipped with a 2-line by 40-character...

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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There are several types of CALLMASTER voice terminals:
nThe 602 CALLMASTER comes in two models: the 602A and the 602D.
Although both of these models are the same in appearance, the 602D
CALLMASTER has a Recorder Interface which allows you to connect the
voice terminal to a recording device so that you can record all voice
interactions....

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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The CALLMASTER IV set also has six call appearance/feature buttons, each with
a red and green light, and 15 feature-only buttons, each with a green status light.
At the bottom of the CALLMASTER IV is a MUTE button, a LOG IN and
RELEASE button used for processing ACD calls.
The CALLMASTER V is very similar to the 6416D+ telephone, since...

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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Special Operational Characteristics
The CALLMASTER voice terminals do not have a physical switchhook or handset
cradle (although a handset cradle kit can be ordered separately). These sets are
on-hook when there is no headset plugged physically into either of the two
headset jacks. The voice terminals are off-hook when one or more...

DEFINITY Enterprise Communications Server and System 75 and System 85
Terminals and Adjuncts Reference
555-015-201Issue 11
December 1999
CALLMASTER Voice Terminals
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The following are the approximate dimensions for the CALLMASTER V:
Width = 10.35 inches (26.35 cm)
Depth (front to back) = 8.5 inches (21.59 cm)
Height (with deskstand and handset in place) = 4.75 inches (12.07 cm)
The dimensions directly below for the CALLMASTER VI are also approximate.
Width = 3-1/4 inches
Depth (front to back) =...