Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
277 Enhanced Mode MM complex 
9
Call association (routing). Typically incoming voice calls consist of 2 B-channel 
calls to the same address, to provide greater bandwidth and better video 
resolution. DEFINITY ECS attempts to correctly pair up incoming calls and offer 
them as a unit to a single agent. MMCH uses call association to route both calls to 
the extension that answered the first call,...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
278 Enhanced Mode MM complex 
9
Interactions
Interactions are listed here only if the operation is different from standard. 
nAdministered Connections
An Enhanced multimedia complex voice station may serve as the 
origination point or destination of an administered connection. If the 
Multimedia call feature access code is included in the administration of the 
administered connection, this will...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
279 Enhanced Mode MM complex 
9
nCOR/COS
The Class of Restriction and Class of Service for a multimedia call 
originated from an Enhanced multimedia complex are those of the voice 
station in the complex.
nData Call Setup
An Enhanced mode multimedia H.320 DVC system may not originate calls 
from the DVC system. All calls, both voice or video are originated from the 
voice station.
nData Hotline...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
280 Enhanced Mode MM complex 
9
nTerminating Extension Groups
A multimedia call to a TEG may be answered by any member of the TEG. 
If the member answering the call is an Enhanced mode complex station, a 
multimedia call will result.
nTelephone Display
Display information for calls to or from an Enhanced multimedia complex 
contains the display information associated with the voice station....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
281 Enhanced Mode MM complex 
9
Status commands
The 
status commands for data module, station, trunk, and attendant provide the 
conference ID and endpoint ID for any of these involved in an active multimedia 
conference.
Action Objects Qualifier
display station
data modulexxxxx (extension)
xxxxx (extension) 
list mmi
measurements
multimedia multimedia-interface
voice-conditioner
esm 
endpoints...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
282 Enhanced Mode MM complex 
9
Screen 19. Status Station 1002 — General Status Form
The following fields specific to multimedia appear on the status station, attendant, 
data module and trunk screens. 
nMM Conference ID — This field appears only if the station is active on a 
multimedia conference. It displays the ID for the conference. Enter this 
number with the status conference command to get...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
283 Enhanced Mode MM complex 
9
Screen 20. List Multimedia Endpoints Form
Screen 21. List Multimedia H.320-Stations Form
Considerations
Each channel of a 2-channel BRI call takes one port on an MMI circuit pack. This 
alone limits the number of multimedia calls your system can handle. In addition, 
each conference takes one port on a voice-conditioner circuit pack. 
Also, there is a limit to the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing multimedia calling 
284 Enhanced Mode MM complex 
9 

Setting up telecommuting 
285 Configuring DEFINITY ECS for telecommuting 
10
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
10
Setting up telecommuting
Configuring DEFINITY ECS for 
telecommuting
Telecommuting emphasizes the ability to perform telephony activities while 
remote from the DEFINITY ECS. It is a combination of four features which 
permit you to remotely perform changes to your station’s Coverage and Call 
Forwarding.
NOTE:
If you are operating in a DCS...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Setting up telecommuting 
286 Configuring DEFINITY ECS for telecommuting 
10
nThe Extended User Administration of Redirected Calls feature allows you 
to change the direction of calls to your station. This activates the capability 
to have 2 coverage path options. These 2 path options can be specified on 
the station screen; however, unless the Can Change Coverage field is set to 
y on the Class of Restriction screen the...