Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1287 Call Park 
20
Call Park
Call Park allows users to put a call on hold and then retrieve the call from any 
other telephone within the system.
You can set a system-wide expiration interval for parked calls. If a call is not 
answered within the interval, the parked call redirects to an attendant or to the user 
who activated Call Park (the parking user). Calls redirect to the attendant if...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1288 Call Park 
20
nIf all appearances on a parked telephone are busy and no attendant or 
night-service extensions are configured when the call park timeout expires:
— A parked call is dropped if no coverage path is assigned
— A parked call is not dropped if a coverage path is assigned.
Interactions
nAbbreviated Dialing
This button allows users to park calls or retrieve parked calls by...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1289 Call Pickup 
20
nDrop
If a digital-telephone user parks a call and then pushes the drop button, the 
call is unparked. If the parked call is from an internal digital-telephone 
user, pushing the drop button does not drop the call. The parking user must 
hang up to drop the call.
nLoudspeaker Paging Access
Calls to paging zones cannot be parked.
nMusic-on-Hold
If a parked call involves...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1290 Call Pickup 
20
If a user’s telephone has a Call Pickup button and status lamp, then:
nThe status lamp lights steadily when Call Pickup is used.
nIf Call Pickup Alerting is activated, members’ status lamps flash when a 
call comes in to any extension in the call pickup group. Group members 
other than the called party, can answer using Call Pickup. The called party 
can answer on the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1291 Call Pickup 
20
Considerations
nA telephone can be a member of only one call pickup group.
nWhen a call pickup group member is away from his or her telephone and 
receives a call, other call pickup group members’ telephones do not ring. 
Therefore Call Pickup is only useful if either:
— Call Pickup Alerting is enabled and call pickup group members have 
telephones with Call Pickup...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1292 Call Pickup 
20
nCall Coverage
You can use Directed Call Pickup to answer a redirected call alerting at a 
covering user’s telephone if there is a call-coverage temporary bridged 
appearance.
nCall Detail Recording
The extension number dialed by the caller is recorded as the dialed number 
in CDR.
nCall Forwarding
If Temporary Bridged Appearance on Call Pickup is enabled, a temporary...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1293 Call Pickup 
20
nHold
If the Temporary Bridged Appearance on Call Pickup field is not enabled 
and a user puts a call answered with Directed Call Pickup on hold, the 
called party cannot answer the call because a temporary bridged 
appearance is maintained. If the Temporary Bridged Appearance on Call 
Pickup field is enabled, then:
— A call picked up and placed on hold at an extension...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1294 Call Waiting Termination 
20
nPrivacy — Manual Exclusion
In the following case, the called party is not dropped when Privacy — 
Manual Exclusion is activated.
A call is made to Station A and Station B picks it up using Call Pickup. 
Station A bridges onto the call by going off-hook on its call appearance. 
Station B activates Privacy — Manual Exclusion.
nTenant Partitioning
Directed Call...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1295 Call-by-Call Service Selection 
20
Considerations
nAn analog telephone user must place the active call on soft hold and dial 
the Answer Hold-Unhold feature access code to answer the waiting call.
nIf an analog single-line telephone has Call Waiting enabled and has 
initiated a conference call, Call Waiting is denied. For example, caller A 
(on an analog telephone) is talking to caller...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1296 Call-by-Call Service Selection 
20
Brief description
Call-by-Call Service Selection uses the same route patterns and route preferences 
that are used by Automatic Alternate Routing (AAR), Automatic Route Selection 
(ARS), and Generalize Route Selection (GRS). The service or facility used on an 
outgoing Call-by-Call Service Selection call is determined by information 
assigned in the...