Lucent Technologies Definity Callmaster V Telephone Console Instructions Manual

							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Getting Messages
7
TEST
The Test feature allows you to test the lights and display on your telephone.
To test the lights and display on your telephone
1. With the headset off, press and hold down   (or 
).
Lights go on in columns, and all the display segments fill in.
2. To end test, release   (or ).
Lights return to normal operation.
Note:  If the lights or the display segments do not respond during the test, 
see your system manager.
TRANSFER
The Transfer feature allows you to transfer a call from your telephone to 
another extension or outside number.
To send the present call to another extension
1. While on a call, press   (or 
).      [dial tone]
2. Dial the number to which the call is to be transferred.   [ringing tone]
3. Remain on the line and announce the call. 
(If the line is busy or if there is no answer, you can return to the held 
call by pressing its call appearance button.)
4. Press   (or 
) again to complete the transfer.
Note:  To cancel an attempted transfer, press the original call appearance. If 
your system has auto-hold activated, use   to cancel a transfer so 
that the potential transfer recipient is not left on hold.
Getting Messages
MESSAGE
Your Message light goes on when a caller has left a message for you.
Note:  You may also be able to use the Message Retrieval display feature.
For directions on retrieving your messages, see your system manager.
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							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Selecting a Personalized Ring
8
Selecting a Personalized Ring
SELECT RING
The Select Ring feature allows you to choose your own personalized ringing 
pattern for your telephone from among eight different patterns.
To select a personalized ringing pattern
1. With the headset off, press   (or 
).
Current ringing pattern plays and repeats every three seconds.
2. Continue to press (and then release)   (or ) to cycle 
through all eight ringing patterns.
3. If you want to save the ringing pattern currently being played, do not 
press   (or 
) anymore. You will hear the selected ringing 
pattern two more times, and then it will be automatically saved.
 You will hear a confirmation tone (two rising tones), and your new 
ringing pattern is set.
Note:  If you turn on the headset, receive a call, or lose power during 
selection, the process is canceled and you must start again.
Voice and Display Features
For directions on using the voice features on your telephone such as 
Abbreviated Dialing, Call Forwarding, and Send All Calls, see the section titled 
Basic Voice Terminal Procedures in either of two user’s guides:
•DEFINITY® Enterprise Communications Server Generic 1, Generic 3, 
and System 75 Automatic Call Distribution (ACD) Agent Instructions,
 
555-230-722
•DEFINITY® Enterprise Communications Server Generic 1, Generic 3, 
and System 75 Automatic Call Distribution (ACD) Supervisor Instructions, 
555-230-724
You can order both of these books from the Lucent Technologies BCS 
Publications Center by calling 1 800 457-1235 (within the United States) 
or 1 317 322-6791 (outside the United States).
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							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Operating Range Requirements
9
Operating Range Requirements
The total distance between the CALLMASTER V telephone (with Recorder 
Interface active) and the recording device should not exceed 
200 feet/ 60.96 meters.
The distance between the CALLMASTER V telephone and the PBX must NOT 
exceed the following:
With 22-gauge wire, the distance between the CALMASTER V and the PBX 
should not exceed 5,500 feet/ 1,676.4 meters; with 24-gauge wire, the 
distance should not exceed 3,500 feet/ 1,066.8 meters; with 26-gauge wire, 
the distance should not exceed 2,200 feet/ 670.56 meters.
The record output impedance is approximately 600 ohms and the output 
channel is isolated from the telephone via a voice transformer that meets the 
UL 1950 Dielectric Breakdown requirement of 1,000 URMS for one minute.
Telephone Installation
The CALLMASTER V telephone can be either desk-mounted or wall-mounted. 
Read the following safety instructions and use the following directions and 
refer to the following figure of the rear of the telephone for installing these 
telephones.
FIGURE 4 The CALLMASTER V Telephone Console, Rear View
1
3
4
5
2
6
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							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Telephone Installation
10
Important Safety Warnings for Installation
When this product is located in a separate building from the telephone 
communications system, a line current protector MUST be installed at the 
entry/exit points of ALL buildings through which the line passes. Only one 
protector is needed at each installation point.
For 2-wire installations, the following is recommended:
•Lucent Technologies 4-type protectors
•ITW LINX LP-type protectors.
Lucent Technologies 3BIC (carbon block) or Lucent 3BEW (gas tube) 
protectors are also acceptable in a 2-wire installation.
INSTALLATION WARNING
(for the CALLMASTER V)
12345678MODULAR WALL JACK WIRING
Pin
Pair NameDescription
4
51
1BL-W
W-BL2-Wire (Tip)
2-Wire (Ring)
FAILURE TO FOLLOW THESE INSTRUCTIONS CAN CAUSE DAMAGE
TO THE TELEPHONE OR CAUSE THE ASSOCIATED DEFINITY ECS 
CIRCUIT PACK TO REMOVE POWER TO THE TELEPHONE. IN EITHER
CASE, THE TELEPHONE WILL NOT FUNCTION CORRECTLY.
For 2-wire operation, if you need to plug the telephone into a 4-pin or 6-pin
wall jack, instead of a standard 8-pin modular jack, see the Modular Wall 
Jack Wiring table above to ensure that the wires from the 4-pin or 6-pin
wall jack are connected to the correct pins on the telephone LINE jack.
Two-wire installations must have only PBX connections on pair 1.
1
22
2W-O
O-WRecord Output
Record Output 
						

							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Telephone Installation
11
Desktop Installation
Note:  You can use the telephone without the desktop stand, if you so 
choose.
If you do not use the telephone with attached desktop stand, it is 
suggested that you place small round feet (included in a plastic bag in 
the box in which the telephone was packed) on each corner of the 
bottom of the telephone housing.
1. Turn the telephone face down on a flat surface.
2. Remove the desktop stand (the upper tabs on the stand are shown as 
2 in Figure 4; the lower tab slots are shown as 6 in Figure 4). Also see 
Figure 5 which shows removing the desktop stand.
3.Snap one end of the line cord into the “LINE” jack (4 in Figure 4) on the 
bottom of the telephone.
4. Connect the expansion module by snapping one end of the expansion 
module cord into the “XM24” jack on the back of the telephone (3 in 
Figure 4).
5. Thread the line cord (and expansion module cord, if appropriate) 
through the routing channel leading to the top of the desktop stand 
(1 in Figure 4). Make sure that the line cord is placed securely under 
the square tab (7 in Figure 4) to the left of the “LINE” jack and that the 
line cord (and the expansion module cord, if appropriate) is also placed 
under the square tabs in the routing channel.
Note:  If you are using an auxiliary power supply such as the 1151A1 
or 1151A2 Power Unit, plug the line cord into the “PHONE” jack 
on the auxiliary power supply.
6. Turn the telephone right side up, with the front facing you.
7. Plug the quick-disconnect (QD) connector on the headset into the 
QD connector on the headset cord already plugged into one of the 
Headset jacks (5 in Figure 4) on the back of your telephone.
8. If appropriate, snap the free end of the expansion module cord into the 
TEL SET jack on the expansion module.
9. Snap the free end of the line cord into the modular wall jack.
Note:  If you are using an auxiliary power supply such as an 1151A1 or 
1151A2 Power Unit, plug the power supply cord from the power 
unit’s “LINE” jack into the modular wall jack.
10. Turn on the headset OR press   (or 
) and listen for dial 
tone. If there is no dial tone, check all wire connections to make sure 
they are secure.Spkr 
						

							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Telephone Installation
12
Wall Installation
Note:  For wall-mounting, you will need a 1-foot line cord. (This cord is not 
supplied with the telephone, but can be ordered by using this 
comcode: 103786760.)
1. Make sure the 8-conductor wall mount plate is in place.
2. Place the telephone face down on a flat surface.
3. Remove the desktop stand which is attached to the base of the 
telephone by tabs on the top and back of the stand, shown as 2 and 6 
in Figure 4.
— Press inward on the top of the stand until you can lift the upper tab(s) 
of the stand (shown as 1 in Figure 5 below) out of the tab slot(s) 
(shown as 2 in Figure 5 below) on the telephone. 
— Lift the bottom of the stand out of the lower tab slot(s).
FIGURE 5 Removing the Desktop Stand
4. Snap the line cord into the “LINE” jack in the bottom of the telephone.
5. Reverse the desktop stand so that the larger end is facing down and 
coil the excess line cord in the back of the deskstand.
6. Engage the upper tabs (1 in Figure 5) of the deskstand into the slots 
(4 in Figure 5). Slowly lower the reversed deskstand onto the bottom of 
the telephone until the lower tabs (shown as 3 in Figure 5) snap into 
the appropriate slots on the bottom of the telephone (2 in Figure 5).
7. Install two screws (part of Kit #108170366 that is packaged with the 
telephone) to fasten the base to the bottom of the telephone. See 
Figure 6 for the location of the two areas in which these screws must 
be installed.
8. Place the free end of the line cord through the opening in the middle of 
the deskstand and then snap the free end of the line cord into the wall 
jack.
9. Place the base of the telephone on the wall-jack mounting studs, and 
2
1
2
4
3
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							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Telephone Installation
13
pull downward until it is secure. (See Figure 6.)
FIGURE 6 Placing the Telephone on the Wall Jack Mounting Studs
10. Plug the quick-disconnect (QD) connector on the headset into the 
QD connector on the headset cord already plugged into one of the 
Headset jacks on the back of your telephone.
11. Turn on the headset OR press   (or 
) and listen for dial 
tone. If there is no dial tone, check all wire connections to make sure 
they are secure. 
Installing the Designation Card
Use the button designation card, already installed on your CALLMASTER V 
when it is shipped from the factory to write the telephone number, extension, 
name, or feature that each call appearance/feature button can access. On the 
left side of the phone is a Notepad on which you can write frequently-dialed 
numbers or extensions.
To label and install the designation card and telephone Notepad
1. The transparent designation card and Notepad covers are attached to 
the frame of the telephone by tabs on the top and bottom of the cover. 
Remove either or both of these covers by pulling the top tab forward 
and then lifting the bottom of the transparent cover from the telephone.
2. Print the numbers/features on the button designation card that 
corresponds with the telephone you are using. On the Notepad write 
frequently-called numbers or extensions or any other information that 
will help you use your telephone in your daily work.
3. Place the button designation card and/or the Notepad under the plastic 
card cover on the telephone by inserting the tabs at the bottom and 
then pressing the top down until it clicks.
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							  CALLMASTER® V Telephone Console User’s Guide 555-233-735 Issue 1
Telephone Installation
14
Orderable Cards and Equipment
The following cards and equipment are orderable.
•  You can order additional designation cards in quantities of 25 cards 
per package. Notepads can also be ordered in quantities of 25 per 
package. Use the following comcodes when you place your order.
— 25 sheets of designation cards (8-1/2” x 11”)
Comcode 847991650
— 25 sheets of designation cards (A4-size)
Comcode 848020749
— 25 sheets of Notepads with 9 Notepads per sheet (8-1/2” x 11”)
Comcode 108562570
— 25 sheets of Notepads with 9 Notepads per sheet ((A4-size)
Comcode 108562588
— Designation card covers can be ordered in quantities of 25 per 
package 
Comcode 108272402
— Notepad covers can be ordered in quantities of 25 per package
Comcode 108573304
• You may also order an optional handset D-Kit, so that you can 
connect a K-type handset to the telephone. This kit includes the 
handset and a handset cord, and can be ordered with one of the 
following numbers: (PEC 31293 & 31293A, 
Comcode 407904309).
Note:  This handset is the only handset that can be used with the 
CALLMASTER V telephone.
• A tray with five quick reference cards can be inserted in the grooves 
located under the base of the CALLMASTER V telephone. The tray 
and the cards are ordered separately with the following numbers:
the tray = PEC 33111, Comcode 108272584; 
the cards = Comcode 108032178).
• An XM24 Expansion Module can be connected to the 
CALLMASTER V to extend the number of available call appearance 
and/or feature buttons. The XM24 module can be ordered with the 
following numbers: 
A gray XM24 = PEC 33071/A, Comcode 108544511