Lucent Technologies CentreVu Supervisor Version 8 Reports Guide

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Formatting Chart Reports2-39
Axis tabThe Axis tab allows you to specify the title that will display on each axis of 
the chart report.
Axis tab input fieldsThe following parameters can be changed:Viewing Distance A number from 50 through 1000 
that represents the distance from 
which the chart is viewed as a 
percentage of the depth of the 
chart. 
Width to Height a number from 5 through 2000 
that represents the percentage of...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Formatting Chart Reports2-40
Type tabThe Type tab lets you change the chart type.
Type tab input fieldsThe following parameters can be changed:
Parameter Function
2D and 3D Changes the chart between 2-
dimensional and 3- dimensional views. 
2D charts update faster than 3D 
charts, so if the drawing speed seems 
too slow, you may want to display 
charts as 2D.
Chart Type Specifies how the data is presented. 
You choose a chart...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Formatting Chart Reports2-41
Title tabThe Title tab allows you to control the location of the chart title.
Title tab input fieldsThe following parameters can be changed: Stacked check box Causes the data for all series to be 
stacked rather than shown separately. 
This check box is disabled for pie 
charts.
% Axis check box Causes the value axis (y-axis) to be 
displayed as percentages rather than 
as actual data values. This can...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Formatting Chart Reports2-42
Legend tabThe Legend tab allows you to control the location of the chart legend.
Legend tab input fieldsThe following parameters can be changed:Location of title If you elect to have report titles 
visible, you can select where the 
titles display. The available 
options are Top left , Top (center), 
Top right, Left , Right, Bottom left, 
Bottom  (center), and Bottom 
right. Parameter Function...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Formatting Chart Reports2-43
Data Labels tabThe Data Labels tab allows you to control the location of the data point 
labels.
Data Labels tab input
fieldsThe position of data point labels can affect the readability of the chart. 
The label text may overlap in some situations, making it difficult or 
impossible to read the labels. 

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Formatting Chart Reports2-44
The following parameters can be changed:
Parameter Function
None Labels are not displayed.
Above Point Displays the label above the data point. This 
location is valid only for bar, line, area, and step 
charts.
Below Point Displays the label below the data point. This 
location is valid only for bar, line, area, and step 
charts.
Center Displays the label centered on the data point. 
This location is...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Minimizing Report Output Windows2-45
.........................................................................................................................................................................................................................................................Minimizing Report Output Windows
OverviewTo minimize a report window, select the minimize button which is located 
in the upper right-hand corner...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Minimizing Report Output Windows2-46
Icons associated with
minimized report
thresholdsIf Report Thresholds are enabled, real-time and integrated reports 
continue to update while they are minimized. If no Caution or Warning 
threshold condition is currently being met, the reports normal icon, as 
shown on the previous table, displays on the toolbar and in the system 
tray. If thresholds are being met, the reports icon on the...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Right mouse button pop-up menus2-47
.........................................................................................................................................................................................................................................................Right mouse button pop-up menus
OverviewThe right mouse button pop-up menu is available only in running reports. 
When you click the right mouse...

  Using CentreVu Supervisor Reports CentreVu®  Supervisor Version 8 Reports
Right mouse button pop-up menus2-48
Select an agent name 
or agent number in a 
table and hold down 
the right mouse button.A dotted border is drawn around the agent 
name.
If you do not have the EAS feature on your 
Enterprise Communications Server ( ECS) or 
switch, the drill-down reports available will be 
the Real-Time Agent Information report and 
the Integrated Agent Information report.
From this menu, you can access either...