Lucent Technologies BCS Products Security Handbook Instructions Manual

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-13 DEFINITY ECS, DEFINITY Communications Systems, System 75, and System 85 
6
Traffic Reports
Both the AUDIX Voice Mail System and the AUDIX Voice Power System track 
traffic data over various timespans. Reviewing these reports on a regular basis 
helps to establish traffic trends. If increased activity or unusual usage patterns 
occur, they can be investigated immediately. Beginning with AUDIX Voice Mail...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-14 DEFINITY ECS, DEFINITY Communications Systems, System 75, and System 85 
6
Outgoing Voice Call Detail Record
An outgoing call record is also created for every outbound call that is originated by 
the AUDIX Voice Mail System via a voice port. This includes call transfers, 
outcalling, and message waiting activation and/or deactivation via access codes. 
A record is also created for call attempts for the...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-15 DEFINITY ECS, DEFINITY Communications Systems, System 75, and System 85 
6
Unsuccessful call transfer attempts can result in multiple records being created for 
a single session. Review these records regularly for the following signs of hacker 
activity:
nFailed login attempts
nMultiple call transfers for a single session
nNumerous outbound calls from the same voice mailbox
nCalls to strange places
nHeavy...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-16 DEFINITY ECS, DEFINITY Communications Systems, System 75, and System 85 
6
Protecting Automated Attendant on the 
AUDIX Voice Mail System 
This section discusses security measures implemented directly on the AUDIX 
Voice Mail System automated attendant. 
Disallow Outside Calls
The AUDIX Voice Mail System integrated with DEFINITY ECS, DEFINITY G1, 
G2, and G3, System 85 R2V4, and System 75 R1V3 (Issue 2.0)...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-17 DEFINITY ECS, DEFINITY Communications Systems, System 75, and System 85 
6
4. On the AUDIX Voice Mail System maintenance:audits:fp form, tab to the 
Service Dispatcher field and enter x.
5. Tab to the Start field and enter x.
6. Press .
7. On the switch, use PROC204 to assign a Listed Directory Number for the 
attendant console.
After you activate Enhanced Call Transfer, test it by following the steps...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-18 MERLIN II Communications System R3 
6
Protecting Automated Attendant on the
DEFINITY AUDIX System 
The DEFINITY AUDIX System provides automated attendant functionality. Follow 
all recommendations for protecting the switch in Chapter 4, as well as those for 
protecting the DEFINITY AUDIX System for the switch in Chapter 5. In addition, 
make sure that automated attendant selector codes do not permit outside...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-19 MERLIN LEGEND Communications System 
6
MERLIN LEGEND Communications 
System
AUDIX Voice Power System
The MERLIN LEGEND Communications System supports the AUDIX Voice 
Power System, which provides automated attendant functionality. Follow all 
recommendations for protecting the MERLIN LEGEND Communications System 
switch in Chapter 4, as well as those for protecting the AUDIX Voice Power 
System for the...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-20 PARTNER II Communications System 
6
PARTNER II Communications System
The PARTNER II Communications System supports the PARTNER MAIL System, 
and the PARTNER MAIL VS System.
PARTNER MAIL and PARTNER MAIL VS 
Systems
The PARTNER MAIL and PARTNER MAIL VS Systems provide the automated 
attendant feature. Follow all recommendations for protecting these systems in 
Chapter 5. 
PARTNER Attendant
To help secure...

BCS Products
Security Handbook  
555-025-600  Issue 6
December 1997
Automated Attendant 
Page 6-21 System 25 
6
nAdminister the maximum number of digits in the extension to match the dial 
plan.
nChange the default system password.
System 25
AUDIX Voice Power System
System 25 supports the AUDIX Voice Power System, which provides automated 
attendant functionality. Follow all recommendations for protecting the System 25 
switch in Chapter 4, as well as those for protecting the AUDIX Voice Power 
System...